PMMP20008 Term 3 Assignment 3: Lessons Learnt Analysis

This assignment solution for PMMP20008, focusing on Initiating and Planning Projects, presents a comprehensive analysis of lessons learned in project management. It begins with an introduction to reflective practice and the lessons learned process, referencing relevant literature. The solution then details a lessons learned framework, outlining the steps involved in gathering, documenting, analyzing, storing, and retrieving information. A significant portion of the assignment involves a comparison of the planned approach to gathering lessons learned with what actually occurred, providing a practical perspective. The solution defines lessons learned and presents a detailed reflection on a specific situation encountered during the course, including feelings, insights, and the lessons derived. The assignment also includes a discussion on stakeholder communication and cost management within the context of project management. The solution references multiple academic sources to support its arguments and analysis.

PMMP 20008 – Initiating and Planning Projects Assignment 3
PPMP20008
2019 TERM 3 ASS_3
LESSONS LEARNT
Name: Insert full name
Student Number Insert student number
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Tutor: Insert tutor name
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Notes to Students
[This document is a template. It has been tailored to suit the assessment. All fields within
the template should be completed as per the project scenario provided.
Blue italicized text provides an explanation of what should be included for each section.
Remove all blue text prior to submission. If there are two or more options for you to
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students will be awarded a 0 mark.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
Important Instructions: Please read carefully
This written submission involves student-initiated reflection (lesson 1) and one guided
(tutor led) reflection (lesson 2). Student initiated reflection involves a process where
students choose what experiences to reflect upon concerning lessons learnt. In
contrast, guided (or tutor led) reflection involves a process where the tutor guides (or
assists) the student concerning what experiences to reflect upon, which then prompts
students to identify lessons learnt.
1. INTRODUCTION (2 MARKS)
Instructions: Provide a brief introduction covering the following points
1. Explain what reflective practice is (provide at least one supporting reference);
2. Briefly explain the aim or purpose of the lessons learnt (or learned) process in
project management (provide at least one supporting reference); and
3. Provide an overview of what this assignment contains.
Reflective practice is explained as the ability for reflecting someone’s action who
engages within the process of uninterrupted learning (Kerzner, 2017). This practice is
basically the critical thinking of the practical values as well as theories that requires to
involve in daily actions with the help of examining of practices reflectively as well as
reflexively.
According to project management, the aim of the lesson learnt process is to gain
knowledge from the project management process (Meredith, Mantel Jr & Shafer,
2017). The goal of this learning is to gather more knowledge deriving from the
experience of the project management process for applying in practical field.
Based on this assignment, it contains lesson learning framework, reflection of lesson
learning, communication with the stakeholders etc. Within the lesson learning
framework, it employs few steps like identify, document, analyse, store and also
retrieve by which the overall framework can be completed (Heagney, 2016).
Depending on the reflection learning, it derives the situation in which it requires to
describe the reflection of learning any situation. In the case of improvement strategy, it
derive how any project management related strategy improves the situation. For the
communication with the stakeholders, depending on such situation, how to
communicate with the stakeholders.
2 LESSONS LEARNT: FRAMEWORK (6 MARKS)
2.1 Lessons learnt framework explained (1 mark)
Instructions:
Briefly describe at least one lessons learnt (or learned) framework that could be applied
in project management (provide at least one supporting reference for the framework
identified). Note: no marks will be allocated if the framework described resembles the
framework listed below in paragraph 2.2.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
Guidance Notes:
Satisfactory answers will comprise at least two paragraphs.
According to lesson learning framework, there exists various steps like
identification, documentation, analyzing, storing and also retrieving. Among
these processes. The initial process is identification process which comprises
into two steps like preparation of lesson learning sessions and also conduct the
lesson learning sessions. During the first phase of this process that means in
the process of preparation process, the main target is to prepare the learning
session from the project survey and for that, it requires to divide the project
survey into such categories like project management, technical resources,
communication stakeholders or business processes as well as implementation
and also other external areas (Walker, 2015). Furthermore, each of the
categories are divided into subsections like project management divides into
initiating, planning, executing, monitoring and also controlling and closing. As
stated for this section, learning from this session, it can be known about the
process in which the success or failures of the project depends. This lesson
learning session helps to conduct any project in future with an innovative
improvement.
2.2 Lessons learnt process: How I planned to gather, and document lessons
learnt (2.5 marks)
Instruction:
Complete the table (below)
Guidance Notes: Marks will be awarded on the extent to which the table (below) is
completed.
STEPS WHEN WHO HOW
Guidance Notes: I planned to identify
lessons learnt… (state
when).
I planned to involve…
(state who) in the
process of identifying
lessons learnt.
I planned to identify
lessons learnt by…
(state how).
(i) Identify Before starting
any project in
future that means
in the initial
period, it requires
to identify the
lessons learning
process (Leach,
2014). However,
this lesson
In that case,
during the
learning sessions,
the interaction
with the project
manager is
required for
collecting more
practical values
regarding project
During the
identification
process, it
requires to
identify the
comments or
recommendations
provided by
project manager
that are treated as
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PMMP 20008 – Initiating and Planning Projects Assignment 3
learning process
helps to gain
some knowledge
from various
areas of project
management
which treats as
the valuable parts
for the future
projects.
management so
that it can help the
future projects
guiding within a
right manner (Too
& Weaver, 2014).
the valuable
aspects of the
project
management.
Through this
process, first of
all it needs to
prepare the
lesson learning
sessions and also
conduct the
sessions. By
conducting the
sessions, it
mainly focuses on
the success or
failures factors of
the project
management and
also this process
provides such
recommendations
for the future
projects.
(ii) Document Initially or before
starting any
project, it requires
to conduct the
identification
process. After the
identification
process, the
documentation
process actually
takes place.
In this case, the
project
stakeholders
involve for making
the
documentation
process. The
project
stakeholders
include project
manager, finance
manager,
technical
manager, risk
analyst etc.
After the
identification
process, it needs
to report to the
project
stakeholders for
creating the
documentation
process. This
process
completes by
capturing
information from
the lesson learned
identification
process and
makes a report
consisting of
overview of
learning process,
strengths of
project, project
weaknesses as
well as
recommendations
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PMMP 20008 – Initiating and Planning Projects Assignment 3
etc.
(iii) Analyse After the
documentation
process, this
process starts.
During this
process, it
requires to
analyse the
documents with
the team
members.
With the help of
this process, it
requires to
analyse as well as
organize the
lessons for
applying in the
future projects. I
this process, the
sharing of
information
occurs through
the organizational
meetings. Training
are needed for
identifying the
lessons
recommendations
.
(iv) Store After the
analysing
process, this
process begins.
During this
process, the
interaction of
overall team must
require.
The storing
process occurs by
storing the
information which
are gathered in
the lesson
learning process
along with the
other project
documents. The
team members
create a folder or
project library
where the
documents need
to store.
(v) Retrieve This process uses
during the
practical
application of the
projects. The
occurrence of this
process happens
rarely in the
lesson learning
process.
Same as the
above processes,
in this process,
the team
members’
interaction is
needed.
During the staring
of any projects,
the retrieval
process of the
lessons learning
is required. The
retrieval of
information is
only required for
practical using of
project
management.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
2.3 Lessons learnt process: What actually happened? (2.5 marks)
Guidance Notes:
When I compare how I had planned to gather and document lessons learnt versus what
actually happened? Half a mark awarded for fully explaining each of the 5 steps.
Instructions: complete the table below.
STEPS WHEN WHO HOW
Guidance Notes: I identified lessons
learnt… (state when).
I involved… (state who)
in the process of
identifying lessons
learnt.
I identified lessons
learnt by… (state how).
(i) Identify At the initial time
of the project, the
identification
process happens
(Crawford, 2014).
At the
identification
period, the project
manager involves
in this case for
conducting this
process.
During the
identifying
process, I have
learnt lots of
things related with
the project
management such
as resources,
risks analysis,
communicating
with stakeholders,
designs,
requirements etc.
through lessons
logs.
(ii) Document After the first
process, the
second step
occurs.
During this
process, the
project manager
actually helps to
collect the
information
during the
documentation
process.
For completing
the
documentation
process, it is
required to track a
project by which
the documents of
any project can be
gathered for
making reports.
(iii) Analyse After the
documentation
process, it
requires to
The analysis
process is done
with the help of
the team members
Through various
organizational
meetings or
interaction with
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PMMP 20008 – Initiating and Planning Projects Assignment 3
analyse the
information for
the practical
applications.
because for
making the
practical
application it
requires for all of
team members to
understand the
project
management
related factors
(Verzuh, 2015).
different project
stakeholders, this
process needs to
done. The
meetings or
recommendations
help to analyse
the documents for
practical
application of
project
management.
(iv) Store After the
analysing method,
it requires to
proceed the
storing process.
The team
members help in
that case for
storing the project
documents.
For storing
documents, the
team members
have made a
folder in which all
of the reports
have been kept.
(v) Retrieve At the last
position, the
retrieval process
is done
During the
retrieval process,
the team members
help to success
this process by
applying in the
practical field of
project.
During the lesson
learning process,
all of the reports
as well as
documents are
used in this
particular phase
for using on the
current projects.
3. LESSONS (16 MARKS)
3.1 Defining lessons learnt (or learned) (2 marks)
Instructions:
Provide a definition of lessons learnt (or learned) and include at least one supporting
reference).
The lessons learnt are basically considered as the experiences containing from the
project which are applied in the future projects. Mainly it is the knowledge or
understanding that is gained by the experiences (Joslin & Müller, 2015). If the
experience is positive therefore it indicates a positive sign for success of the projects
and if the experience is negative therefore it indicates a negative sign for failure of the
projects.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
3.2 Lesson 1 :( Note: 7 marks awarded for section 3.2)
Guidance Note: This is about reflection and reflective practices – not about the topics you
have learnt. To receive full marks, you need to have demonstrated ‘deep’ reflection about
the learning process.
Instructions: This lesson learnt involves student-initiated reflection.
1. Situation – (Describe a situation that happened within PPMP20008);
2. The situation made me feel… (Describe your feelings when the situation occurred -
were you frustrated, angry, confused, happy, relieved etc. What impact did this have for
you or others?); and
3. What I learnt from reflecting on the situation – (Make sure this is written as a
lesson).
3.2.1 What I learnt from reflecting on the situation (3.5 marks)
Instructions: complete the table below.
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
During the time of
PPMP20008, I have got
an idea of project
management which
derives the exact
definition of the project,
steps involving within
the project, various parts
of project management
etc.
During this period, I have
learnt about the proper
justification on project
management and
moreover, the
stakeholders, cost
management as well as
quality management etc.
During this situation,
Initially I was very
interested for knowing
more information on the
project management. My
team members also
showed their interest
about the knowing of the
information. Later, I was
quite happy while I
almost knew about
various things of project
management (Hornstein,
2015).
From the situation, I have
learnt about the
information of project
management. With the help
of this information, I have
learnt various factors like
stakeholders, cost
management, risk analysis
etc. From the stakeholder
management, it knows how
the stakeholders involve
with the projects. On the
other hand, to manage the
appropriate cost along with
the project, it requires to
maintain scheduling for
cost management. For risk
management, I have learnt
how the risk assessment
involves with the project.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
3.2.2 Improvement Strategy One (3.5 marks)
Guidance Notes:
(a). The specific improvement strategy is…
(b) I would know the strategy was working as I could measure…
(c) This strategy is achievable for me because…
(d) This strategy is relevant to lesson 1 as it will (address/minimise/leverage) …
(e) I will implement this strategy by (add date/time frame)
Note: At least two supporting references are required.
Instructions: complete the table below.
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to
address the lesson
identified above
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy is
achievable
(d)
Relevant
Explain the
relevance of
strategy to
address the lesson
(e)
Timing
When the strategy
will be
implemented
For making
improvement,
it needs to
make proper
scheduling for
getting the
effective cost
and effective
time.
Also, for risk
analysing, it
requires to
arrange risk
assessment.
For making
proper
scheduling,
the Gantt chart
is used for
measure this
strategy.
To making risk
assessment, it
requires to
identify the
risks and also
analyse the
risks for
avoiding them.
To make Gantt
chart, the
proper cost
management
and time
management
are achieved.
With the help
of risk
assessment,
the avoidance
of risks are
achievable.
The relevancy
of scheduling
is to ensure
the success of
the project in
order to
maintain
proper cost
and also
proper time
frame.
The relevancy
of risk
assessment is
to avoid the
effects of the
risks during
the projects.
During the
execution
period of
project, the
scheduling of
the project
management
is required for
maintaining
cost and
timeline.
During the
identification
of risks, the
risk
assessment is
required for
avoiding of
risks.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
3.3 Lesson 2: Communicating with stakeholders (7 marks awarded for 3.3)
Instructions: This lesson learnt involves guided (tutor led ) reflection.
Refer to the situation immediately below and reflect on it. Explain how this situation made
you feel and what you learnt from reflecting on the situation.
Project managers need to employ effective communication methods when dealing with
internal and external stakeholders, together with members of their project team.
As a student undertaking PPMP20008, recall a situation where you used the wrong (or
inappropriate or incorrect) communication method (or technique) when communicating
with a stakeholder (i.e. a fellow student, group member, and/or a lecturer/tutor). Now
reflect on this situation (as a student completing PPMP20008) and answer the three
questions below.
1. Situation – (Describe a situation when undertaking PPMP20008 that involved some
kind of conflict);
2. The situation made me feel… (Describe your feelings when the situation occurred -
were you frustrated, angry, confused, happy, relieved etc. What impact did this have for
you or others?); and
3. What I learnt from reflecting on the situation – (Make sure this is written as a
lesson).
\
3.3.1 What I learnt from reflecting on the situation (3.5 marks)
Instructions: complete the table below.
1. Situation (involving
conflict)
2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
During the situation,
some of the conflicts
arrived for creating such
disturbance within the
project. Because the
project stakeholders
involve within the project
in their particular area.
The additional lesson
learning may distracts
the projects due to the
involvement of the other
participants of learning
sessions.
The conflict based
situation makes me
disappointed in the initial
timing but later the
interaction with the
project stakeholders help
to collect lots of project
management relevant
information. Their
effortless involvement
makes the lesson
learning sessions so
informative.
From this situation, I have
learnt that within the
project management, it
requires lots of
concentration for
improving the performance
of the projects. Moreover,
with the help of project
management, I have gained
various information
regarding the project
management.
3.3.2 Improvement Strategy Two: Communicating with stakeholders (3.5 marks)
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PMMP 20008 – Initiating and Planning Projects Assignment 3
Instructions: This lesson learnt involves guided (tutor led) reflection.
Guidance Notes
(a) The specific improvement strategy is…
(b) I would know the strategy was working as I could measure…
(c) This strategy is achievable for me because…
(d) This strategy is relevant to lesson 2 as it will (address/minimise/leverage) …
(e) I will implement this strategy by (add date/time frame).
Note: At least two supporting references are required.
Instructions: complete the table below.
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to
address the lesson
involving resolving
conflict)
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy
is achievable
(d)
Relevant
Explain the
relevance of
strategy to
address the lesson
(e)
Timing
When the strategy
will be
implemented
First of all, it
requires to
understand
the problems
for which the
conflict
arrives. After
that, it has to
compromise
for resolving
the conflict.
The
understanding
of the
problems is
the initial
action for
resolving the
conflicts. After
that, as per the
value of the
conflicts, it
requires to
implement a
plan by which
the conflict
resolves.
By
implementing
a plan or
scheduling,
the conflict
can be
avoided.
The relevancy
of the non-
conflict based
situation
helps to
conduct the
project in a
right manner
and also
providing the
training to the
participants in
a correct way
so that all of
the operations
remain
sustainable.
During the
providing of
the training
time, this
conflict free
based
situation helps
to the project
stakeholders
as well as
participants.
4.1 CONCLUSION (0.5 MARKS)
Instructions:
Provide a one paragraph conclusion (below) comprising two-three sentences.
Within the conclusion part, it can be ended in this way, that the lesson learning process has lots
of importance for understanding a situation regarding the project management. It is actually a
process by which the idea of the project management have gotten. There are several steps
involving in this process such as identify, document, analyse, store and also retrieve. With the
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PMMP 20008 – Initiating and Planning Projects Assignment 3
help of this process, it can get an idea about project management factors such as stakeholders,
cost, risk, communication and also implementation process.
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