Skills Development Portfolio & Report on Digital Skills Task
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This portfolio documents the researcher's management and leadership skills, exploring leadership models and setting a personal development plan to enhance these skills. It highlights soft skills crucial for personal and professional growth, with a focus on communication, teamwork, adaptability, and problem-solving. The portfolio assesses current digital and non-digital skills, emphasizing active listening, confidence, focus, social media proficiency, and content marketing. A professional development plan outlines goals and actions for improvement in areas like search engine marketing, big data analysis, active listening, and critical thinking. The document concludes by underscoring the importance of these skills for effective collaboration, communication, and problem-solving, alongside the strategic development plan for continued personal and professional advancement; Desklib provides access to similar documents and study tools for students.

Student name: Mateus Juanga
ID: STU134325
Portfolio of Professional Skills Development & Short Report on Digital Skills within
the Workplace Assignment Task Portfolio
ID: STU134325
Portfolio of Professional Skills Development & Short Report on Digital Skills within
the Workplace Assignment Task Portfolio
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Contents
Introduction:.........................................................................................................................................1
Soft skills for personal and professional development:.......................................................................1
Current levels of digital and non-digital skills:.....................................................................................2
Professional development plan............................................................................................................3
Conclusion.............................................................................................................................................4
References:...........................................................................................................................................4
Introduction:.........................................................................................................................................1
Soft skills for personal and professional development:.......................................................................1
Current levels of digital and non-digital skills:.....................................................................................2
Professional development plan............................................................................................................3
Conclusion.............................................................................................................................................4
References:...........................................................................................................................................4

Introduction:
This paper describes with the portfolio of own management and leadership skills of
researcher. This paper describes different models of leaders and also set better personal
development plan to increase effective management and leadership skills. This paper also
shows different soft skills that is effective to make better progress of personal and
professional competency. there are diffrent non-digital and digital skills also shows where
researcher chosen social media and content marketing as the digital skills and listening, focus
and increasing confidence level are the non-digital skills that discussed in this paper.
Soft skills for personal and professional
development:
Soft skills describes as the personal attributes that makes better linkage between work and
also make solid interaction to others that is key for both personal and professional success.
There are different soft skills that need to evaluate by an individual to set better progress so
their personal and professional life.
Written and verbal communication is treating as Soft skills that is more impotence for both
personal and professional life. To make face to face communication, video calls, phone calls,
email communication are key to make better progress of professional and personal life. It is
important to make better listening, increase confidence level in communication, open-
mindedness, empathy, emotional intelligence, constructive feedback etc. are playing key
characteristics of effective communication. In personal life it helsp to make better networking
by adapting effective communication skills. On the other hand, communication is most key
skills that helsp to make better relation with team mates and also keep attached with the
management level. It helsp to make effective conflict management.
Teamwork is another key soft skills that individuals need to grow that helsp to make effective
conflict management in the work-in time. It also make the workplace more attractive, make
strong relation between teamwork’s. Management should have strong team working skills to
collaborate with all the team members, should provide right direction to the team members,
share the common goal and implement the plan too. There are some specific characteristics
that individual need to grow like collaboairotn, coordination, empathy, listening,
interpersonal skills etc. in the personal life, team working helps to make collaborative
decision and sought out any conflict issues (Cross, 2014).
Adaptability is another effective structure that the individual need to increase where
individuals need to use calmness, decision making, discipline, flexibility these makes
effective strategic development of each individuals that helsp to ensure further strategic
growth. It is also important to increase problem-solving skills that helsp to make better
strategic development of making better analysis, creativity, initiative, decision making
strategies. Problem solving strategy that helps to make better solution of different raising
issues in the business. It also helsp to make better strategic decision to solve problem and
reach further progress of the business (Butler, 2012)
It is also important to make better strategic leadership that skills also need to increase by
individuals (Marks, 2000). It helsp to makes better decision making and also ensuring better
This paper describes with the portfolio of own management and leadership skills of
researcher. This paper describes different models of leaders and also set better personal
development plan to increase effective management and leadership skills. This paper also
shows different soft skills that is effective to make better progress of personal and
professional competency. there are diffrent non-digital and digital skills also shows where
researcher chosen social media and content marketing as the digital skills and listening, focus
and increasing confidence level are the non-digital skills that discussed in this paper.
Soft skills for personal and professional
development:
Soft skills describes as the personal attributes that makes better linkage between work and
also make solid interaction to others that is key for both personal and professional success.
There are different soft skills that need to evaluate by an individual to set better progress so
their personal and professional life.
Written and verbal communication is treating as Soft skills that is more impotence for both
personal and professional life. To make face to face communication, video calls, phone calls,
email communication are key to make better progress of professional and personal life. It is
important to make better listening, increase confidence level in communication, open-
mindedness, empathy, emotional intelligence, constructive feedback etc. are playing key
characteristics of effective communication. In personal life it helsp to make better networking
by adapting effective communication skills. On the other hand, communication is most key
skills that helsp to make better relation with team mates and also keep attached with the
management level. It helsp to make effective conflict management.
Teamwork is another key soft skills that individuals need to grow that helsp to make effective
conflict management in the work-in time. It also make the workplace more attractive, make
strong relation between teamwork’s. Management should have strong team working skills to
collaborate with all the team members, should provide right direction to the team members,
share the common goal and implement the plan too. There are some specific characteristics
that individual need to grow like collaboairotn, coordination, empathy, listening,
interpersonal skills etc. in the personal life, team working helps to make collaborative
decision and sought out any conflict issues (Cross, 2014).
Adaptability is another effective structure that the individual need to increase where
individuals need to use calmness, decision making, discipline, flexibility these makes
effective strategic development of each individuals that helsp to ensure further strategic
growth. It is also important to increase problem-solving skills that helsp to make better
strategic development of making better analysis, creativity, initiative, decision making
strategies. Problem solving strategy that helps to make better solution of different raising
issues in the business. It also helsp to make better strategic decision to solve problem and
reach further progress of the business (Butler, 2012)
It is also important to make better strategic leadership that skills also need to increase by
individuals (Marks, 2000). It helsp to makes better decision making and also ensuring better
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progressive attitudes that makes better collaboration with employees and getting strategic
progress of the business. It is also important to make better time management skills that helps
to ensure better management of time and that also helsp to prioritise the tasks and also ensure
strategic management of time to reach goals and objectives of the tasks (Gini, 2021).
Current levels of digital and non-digital skills:
It is important to sue different soft skills while non-digital skilled are more important for the
individuals. It is important for the individual to listen active way and respond over the
conversation or the learning process. Active listening helsp to builds strong trust and
relationships too. It helsp to make better conflict management and solve issues. It helsp to
prevents individual from missing the critical and crucial information. In personal life, due to
the conversation, it is important to keep active listening that helps to increase pot ails. It is
also to stay with active listening that helps to build more knowledge about the issues. In both
personal and professional life it is more important for an individual to develop this skills. It is
important for individuals to pay more attention and reflecting in the listening time. They also
need to summarize the content or learning and make better sharing of it (Peterson, 2006).
Every individuals also need to increase confidence level. Poor morale that reduced
productivity of individuals. It is important for individuals to get things down with higher
confidence level. They need to do self-assessment. It helsp to determines the lacking does the
individual is having and also define their strengths. It is important for these individuals to use
their competences to face these lacking and make further progress too. it is also effective for
them to grow confidence level that shows that is more potentials for a manager to make
decision, making collaboration with team, managing conflict issues and reach productive
growth too (VanZile-Tamsen, 2006)
It is important for an individuals that need to improve focused skills. Individuals need to
increase focuses in both personal and professional life. It helsp to eliminate distractions and
make better attachment with the topic. Ito also increase active listening and understanding the
issue. It also helsp to train the brain for making solution of diffrent complex issues b
increasing critical thinking approaches.
There are different digital skills also does individual is having and it is important to recognise
these. It is important for individuals to increase social media skills. For a manager, it is more
important to increase social media skills. Due to the Covid time, business run their remote
working approaches for a longer period. Social media interaction become one of the major
collaborative tools that helsp to keep attached with large margin of emploeyes at a time. It is
also important for an individual to develop social media skis for personal liberty helps to
make strong networking with different individuals in all over the world. It is also effective for
the individuals to understand feature so social media to make better utilization of that
(Faulds, 2009).
Content marketing is another critical digital skills that is effective grow by a manager in the
business. In recent time, most of the business are using digital marketing and creating
different videos, social media platform to promote products and services. also, individuals are
using blogs, podcasting that is become better place to show their perception over nay content,
expose own thinking over any topic and marketer interaction with large community. It is also
progress of the business. It is also important to make better time management skills that helps
to ensure better management of time and that also helsp to prioritise the tasks and also ensure
strategic management of time to reach goals and objectives of the tasks (Gini, 2021).
Current levels of digital and non-digital skills:
It is important to sue different soft skills while non-digital skilled are more important for the
individuals. It is important for the individual to listen active way and respond over the
conversation or the learning process. Active listening helsp to builds strong trust and
relationships too. It helsp to make better conflict management and solve issues. It helsp to
prevents individual from missing the critical and crucial information. In personal life, due to
the conversation, it is important to keep active listening that helps to increase pot ails. It is
also to stay with active listening that helps to build more knowledge about the issues. In both
personal and professional life it is more important for an individual to develop this skills. It is
important for individuals to pay more attention and reflecting in the listening time. They also
need to summarize the content or learning and make better sharing of it (Peterson, 2006).
Every individuals also need to increase confidence level. Poor morale that reduced
productivity of individuals. It is important for individuals to get things down with higher
confidence level. They need to do self-assessment. It helsp to determines the lacking does the
individual is having and also define their strengths. It is important for these individuals to use
their competences to face these lacking and make further progress too. it is also effective for
them to grow confidence level that shows that is more potentials for a manager to make
decision, making collaboration with team, managing conflict issues and reach productive
growth too (VanZile-Tamsen, 2006)
It is important for an individuals that need to improve focused skills. Individuals need to
increase focuses in both personal and professional life. It helsp to eliminate distractions and
make better attachment with the topic. Ito also increase active listening and understanding the
issue. It also helsp to train the brain for making solution of diffrent complex issues b
increasing critical thinking approaches.
There are different digital skills also does individual is having and it is important to recognise
these. It is important for individuals to increase social media skills. For a manager, it is more
important to increase social media skills. Due to the Covid time, business run their remote
working approaches for a longer period. Social media interaction become one of the major
collaborative tools that helsp to keep attached with large margin of emploeyes at a time. It is
also important for an individual to develop social media skis for personal liberty helps to
make strong networking with different individuals in all over the world. It is also effective for
the individuals to understand feature so social media to make better utilization of that
(Faulds, 2009).
Content marketing is another critical digital skills that is effective grow by a manager in the
business. In recent time, most of the business are using digital marketing and creating
different videos, social media platform to promote products and services. also, individuals are
using blogs, podcasting that is become better place to show their perception over nay content,
expose own thinking over any topic and marketer interaction with large community. It is also
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important for the business mangers to promote the business and increase the brand awareness
that helps to make potential growth of their skills too (Jennifer, 2008).
Professional development plan
Goals Current
situation
Skills gap Actions Evaluation
Search engine
marketing
I am having the
basic skills over
using this SEO
tools. As I am
having land to
grow my career
in marketing
department so I
need to develop
this skills
quickly.
Never applies
this strategy in
real-time.
I need to join a
training session
or even there
are some course
that available on
this SEO
Within 8
months
Big data
analysis
In recent time,
marketing
decision highly
attached with
big data
analysis. I need
to increase sills
levy of using
big data
analysis to
perform better
and keep me
updated in my
profession
I am in basic
level of big data
analysis
It is important
for me to take u
the certificate
course. I also
need to keep
practicing of it.
Within 8
months
Active listening I am working as
a manger and
having goal to
become part of
top
management in
future. I need to
increase active
listening to
understand
emploeyes and
all other team
members before
making decision
I am having
some
complexity in
summarizing
the contents
It is important
for me to pay
more attention.
I need to stay
reflective. I also
can use note
taking strategy
and summarize
the content to
make better
colalboriaton.
In 3 months
Critical thinking I am having It is important
that helps to make potential growth of their skills too (Jennifer, 2008).
Professional development plan
Goals Current
situation
Skills gap Actions Evaluation
Search engine
marketing
I am having the
basic skills over
using this SEO
tools. As I am
having land to
grow my career
in marketing
department so I
need to develop
this skills
quickly.
Never applies
this strategy in
real-time.
I need to join a
training session
or even there
are some course
that available on
this SEO
Within 8
months
Big data
analysis
In recent time,
marketing
decision highly
attached with
big data
analysis. I need
to increase sills
levy of using
big data
analysis to
perform better
and keep me
updated in my
profession
I am in basic
level of big data
analysis
It is important
for me to take u
the certificate
course. I also
need to keep
practicing of it.
Within 8
months
Active listening I am working as
a manger and
having goal to
become part of
top
management in
future. I need to
increase active
listening to
understand
emploeyes and
all other team
members before
making decision
I am having
some
complexity in
summarizing
the contents
It is important
for me to pay
more attention.
I need to stay
reflective. I also
can use note
taking strategy
and summarize
the content to
make better
colalboriaton.
In 3 months
Critical thinking I am having It is important

skills some issues in
active listening
that makes the
issues more
complex
sometime.
for me to stay
more aware
over the
context. I need
to set the
feedback
process to share
my perception
also listening to
others before
margin decision
Conclusion
This paper shows diffrent soft skills at the individuals is having. These skills helsp to make
effective colalboriaton, communication, solving problems, keep attached with team etc. it
also shows digital and non-digital skills that the individuals is having dn the importance of
these. Finally, this paper shows the PDP that helsp to promote the strategy that taken by the
rescuer to develop the required skills for further growth impersonal and professional life.
References:
Butler, H. A. (2012). Halpern critical thinking assessment predicts real-world
outcomes of critical thinking. Applied Cognitive Psychology, 26(5), 721-729.
Cross, K. P. (2014). Collaborative learning techniques: A handbook for college
faculty. San Francisco, CA: Jossey-Bas
Faulds, D.J. (2009). "Social media: The new hybrid element of the promotion
mix". Business Horizons
Jennifer (2008-07-07). "Understanding digital content marketing". Journal of
Marketing Management
Gini, B (2020). List of 7 key soft every employer values. Virtual speech
Marks, M.A. (2000). Leadership skills: conclusions and future directions. Leadership
Quarterly, 11 (1), 155-70.
Peterson, D. (2006). Technology and story: Fostering judgment, insight, and
classroom strategy. [Slides]. Presentation at the Sloan-C Conference, Orlando: FL
VanZile-Tamsen, C. (2011). Methods of inquiry: Using critical thinking to retain
students. Innovative Higher Education, 36(1), 249-259
active listening
that makes the
issues more
complex
sometime.
for me to stay
more aware
over the
context. I need
to set the
feedback
process to share
my perception
also listening to
others before
margin decision
Conclusion
This paper shows diffrent soft skills at the individuals is having. These skills helsp to make
effective colalboriaton, communication, solving problems, keep attached with team etc. it
also shows digital and non-digital skills that the individuals is having dn the importance of
these. Finally, this paper shows the PDP that helsp to promote the strategy that taken by the
rescuer to develop the required skills for further growth impersonal and professional life.
References:
Butler, H. A. (2012). Halpern critical thinking assessment predicts real-world
outcomes of critical thinking. Applied Cognitive Psychology, 26(5), 721-729.
Cross, K. P. (2014). Collaborative learning techniques: A handbook for college
faculty. San Francisco, CA: Jossey-Bas
Faulds, D.J. (2009). "Social media: The new hybrid element of the promotion
mix". Business Horizons
Jennifer (2008-07-07). "Understanding digital content marketing". Journal of
Marketing Management
Gini, B (2020). List of 7 key soft every employer values. Virtual speech
Marks, M.A. (2000). Leadership skills: conclusions and future directions. Leadership
Quarterly, 11 (1), 155-70.
Peterson, D. (2006). Technology and story: Fostering judgment, insight, and
classroom strategy. [Slides]. Presentation at the Sloan-C Conference, Orlando: FL
VanZile-Tamsen, C. (2011). Methods of inquiry: Using critical thinking to retain
students. Innovative Higher Education, 36(1), 249-259
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