Positive Psychology: Reflected Best-Self Exercise and Interventions

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This essay provides an analysis of the Reflected Best Self Exercise (RBSE) within the field of positive psychology, focusing on its efficacy in developing personal strengths and promoting a healthy, productive life. The study investigates the reflected best self through personal and professional email stories, using a qualitative research design and Consensual Qualitative Research (CQR) for data analysis. The literature review critically evaluates the strengths and weaknesses of RBSE-oriented studies, highlighting diverse methodologies and multicultural effects. The findings identify key themes such as active listening, helpful behavior, love for family, hard work, and problem-solving skills, demonstrating how RBSE promotes resilience and personal strength. The research compares personal reflection with reflections from others to assess outcomes that enhance self-potential, addressing gaps in existing literature regarding the effects of self-activation on employee performance and relationships.
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Positive Psychology 1
Topic: Reflected Best-Self
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Positive Psychology 2
Introduction
Positive psychology develops personal strengths and abilities among people to lead a
healthy and productive life. The recent study investigates the efficacy of one developmental
experience, known as Reflected best self (van Woerkom & Meyers 2015). The Reflected Best
Self helps the person in identifying the personal strengths and their best positive selves (Cadely
et al. 2011). The individual gets familiarities about their strengths and capabilities — the current
study aimed at investigating the best-reflected self through the personal and professional email
comprised of stories. The literature review was overviewed to critically evaluate the strengths
and weakness of the reflected best self-oriented study to refine the direction of the current study.
The literature highlighted how different studies were conducted to verify and measure the best
reflected self among the diverse population and how the current study supported it.The
contradictory has also been included to see the multicultural effect and diversities in
methodology, results and conclusions.
The possible challenges, hindrance and limitation, were also overviewed to control their
effects in the current study. The qualitative study design was used to collect the data from the
participants and Counsel Qualitative Research was used for data analyses and theme extraction.
The participants were a recruit and approached for the study through email. The relatives, family
and friends were selected and given proper instruction for providing the targeted information.
The relevant themes were analysed from the information and data was analysed to conclude the
results. The findings of the study help in identifying the reflected best self. How the reflection of
others and self-reflection were compared and contrasted and what outcomes were achieved to
increase the potentials of the self. The reflection of the study provided evidence on how RBSE
helps in promoting resilience and personal strength for the future.
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Positive Psychology 3
Critical Literature Review
The researches, positive psychologists and scholars have been studying the strengths of
the holistic and affirmative developmental experiences (Grant et al., 2009).
The organisational psychologists developed the Reflect Best Self Exercise, which primarily
focuses on positive deviance such as virtuousness and excellence (Grant et al., 2009). The
Reflected Best Self Exercise comprised of the brief behavioural information of the events when
the subject have been at their very best (Grant et al., 2009). The information is collected through
close people including, relative, friends, and professionals. The information is analysed, and the
themes then reflect the best self-portrait (Grant et al., 2009). The best self-portrait drags the core
theme and integration of feedback together to formulate a coherent narrative (Cabel et al. 2015).
Lastly, the applicants develop an action plan, which focuses on the future goals, covering the
points what they learned about their strengths (Cabel et al. 2015).
Spritzer, Stephens, & Sweetman (2009) conducted a quasi-experimental study to
investigate the preliminary examination of the Reflected Best Self Exercise efficacy. The 108
adolescents’ leaders were selected and given 2x2 design, i.e. source of feedback and valance of
feedback (Grant et al., 2009). The valance of feedback referred to strength and improvements of
self, while since of feedback depicted the sample such as teachers, family and friends. The
ANOVA was computed to test the hypothesis, and the result suggested that feedback of the
family, teachers and friends were found to be associated with agentic, positive emotional and
relational resources.
Cabel et al. (2015) proposed a new understanding for Reflected Best Self leading to
social and personal change. They developed a theory on how self-activation leads to the social
system and self-concept through interaction, recursion and subjective construal. In the laboratory
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Positive Psychology 4
experiment, the people were asked to recall on time when they were best at. The results of the
study suggested that self-activation in people at their best were found to be improvement in their
resistance to disease, emotion, resilience to burnout and stress, stabling relationships and
problem-solving skills.
According to Cable et al. (2013) the employee's retention, self-expression, and self-
concept improved in six months. The employees were asked to report and reflect their best selves
at a particular time. The follow-up session also revealed the same results for organisational
identity and skill training.
A similar study has been carried out by Cable et al. (2013) that depicted one hour
reflected best self-exercise positively influenced the behaviour of the employees in work setting
over the last six months. The literature suggested that in other studies that employees do not
practice the best-of exercise somehow showed a negative attitude towards self and the work as
well (Seligman & Csikszentmihalyi 2014). Some contradictory studies have raised questions
about how best self-exercise can reflect positive self-efficacy and work outcomes. Researches
and theories formulated the link between individual emotional regularity and sustainable change
in their behaviours and mindsets to promote long term effects (Cabel et al. 2015).
van Woerkom & Meyers (2015) pioneering of best self-work provided an impressive
conceptual model that highlighted how cognitive, physiological and emotional alteration create a
positive self-image with long term implication.
The literature had gaps with regard to empirical data on the effects of self-activation on
employee performance, self-evaluation and relationships with other employees (van Woerkom &
Meyers 2015). Theoretically, when an employee reported his best self for any particular job, his
positive self-inclination brings about positive consequences (Ross & Nisbett 2011). Furthermore,
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Positive Psychology 5
the positive image of best self encourages the employee for authentic self-expression at work
(Cable et al. 2015), which enhance the personal identity of the employers and make them
socially integrated (Swann et al. 2009). According to massive researches, the best-self activation
can alter the account that employees grow regarding the employment connection, with a long-
term cost for the constancy of the relationship at a workplace (Shore et al. 2011).
Lastly, Cable et al. (2015) established persistent impacts of a best-self intervention, they
primarily paid attention to employee’s personal reflections, and they reported the times when
they were best from their perspective. Conceptually, the reflected the best self-concept was very
different from the reflected best self-activation, where the participants learn about themselves
through the mirrors of others (van Woerkom & Meyers 2015).
The significant practical issue was found to be the reflection that comes from other, as
social networks are more invasive and arduous to collect, but have the greater impact on personal
reflection (Cabel et al. 2015). No significant researches have been found that can compare the
effects of personal reflection and best self-activation. We found no research that has compared
the effects of personal reflections relative to best-self activation from others.
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Positive Psychology 6
Method
The qualitative study design has been used to collect the data. The participants of the
study were comprised of professionals and personals i.e. friends, family members and
colleagues. The eight participants have been approached through emails including friends,
colleagues and family. They were informed about the purpose of the study, how their
participation would help the subject in identifying the Reflected Best Self. They were also
requested to participate in the study to provide their feedback actively. Each person was asked to
share three-story to describe best in me. The total number of 24 stories has been received by the
participants. The data of the study was analysed through Consensual Qualitative Research (CQR)
(Hill 2012). The relevant themes were extracted from different stores.
The four friends, two relatives and two colleagues share stories according to the given
instruction. All the ethics have been followed while conducting the current study including,
informed consent, confidentiality and accurate referencing and intent citation. The following
steps were followed to extract the themes.
Identifying and coding domain. The themes of the data were formulated after reading
the stories of the participants. The similar responses were thrown in one category with the
frequencies following the recursive method. The raw data were excluded, and the core ideas
were determined to compare and subsuming themes.
Code procedure. After finalising the themes, the recoded data was refined to perform a
cross analysis.
Cross-analysis. The categories were identified through tally frequency method. The final
categories were crossed check by researchers to validate the data.
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Positive Psychology 7
Adulting. The final version of themes and data were restored for further analysis. The end
product provided the key themes of the stories.
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Positive Psychology 8
Findings
Overview. The data was analysed through qualitative counsel research, and the following
nine themes were extracted. The themes that have been obtained from the stories comprised of
the characteristics such as the active listener, helpful behaviour, love for family, hard work,
passion for career, writing and problem-solving skills.
Table 1
The following table depicted the themes of the current study
Participants Relation Stories Themes
1 Friend 1. I have seen you at your best in helping others.
Once you were in trouble and hurry for meeting the
deadline of your research proposal. One of our
friends came to you for help, despite your in a
completed task, you helped her.
2. You have the best emotions for your family. You
always priorities your family and try to keep the
balance between work and family.
3. You are a very hard worker. I found you like a book
worm. Whenever I use to come into the room, you
used to study.
Helpful
Love for
family
Hardworking
2 Friend 1. You are an active listener. I remember the time
when I used to be depressed after marriage; you
were always there to listen to me.
2. I find you best in problem-solving for others, as you
solved a few issues of mine.
3. I have seen your passion for career and found your
best in making gradual progress.
Active listener
Problem
solver
Passion for
career
3 Friends 1. You are introvert but did not hold negative stuff
inside you for so long. Catharsis helps in making
you a good person. Once you were in a difficult
situation. The opponent was accusing you. You did
not bother and spoke the truth each time.
2. I found you best in hard work, during hostel life
you used to spend more time in studies rather than
other activities. Your passion for study and career
was high, and you put your best effort to achieve
your target.
3. I find you best in creative writing; twice you wrote
an article which became your strength. So, I have
seen these three things best in you.
Respectful or
well mannered
Hard working
Writing skills
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Positive Psychology 9
4 Friends 1. You are not ill-mannered or outspoken, which is
good for you. In several situations when things
were worst, you did not use any bad word. For me,
it is the best quality.
2. I have seen hard work is best in you. I find you
working hard for your projects, articles and other
assignments.
3. I have seen purity and sincerity in you. I have seen
you showing empathy for others even a few people
used to get an advantage.
Respectful or
well mannered
Hardworking
Sincere
5 Relative 1. For me, the best part of you is your manners and
respectful attitude towards others. You were very
respectful of teachers and even for friends as well.
2. The passion for career and studies is best in you.
3. Sincerity for close relation is best in you. I found
you sincere with other people.
Respectful and
well mannered
Passion for
career
Sincerity
6 Relative 1. Sincerity and love for your family are best in you. I
have seen how you used to help your friends and
sisters in their problems either academic or
personal.
2. You are a hard worker who is best in you. Your
successful career is your achievement.
3. Well mannerism is your biggest strength. You
know well the appropriate use of words.
Sincerity
Hardworking
Well
mannered
7 Colleague 1. The hard work is your best quality. You used to be
hardworking in student life and still in professional
life you work in a very organised way.
2. Writing skills and understanding for a conceptual
task is your strength.
3. Devotion and priorities for work are exceptional in
you.
Hardworking
Writing and
comprehensive
skills
Passion for
career
8 Colleague 1. Love for work the most prominent quality of yours.
You do not work for money but because of your
passion and love.
2. Hardworking is the greatest strength of yours. I
found you a very hardworking person.
3. Love for family is evident, and you do not scarify
for that. I have seen you in guilt for multiple times
for not giving enough time to a family because of
work.
Passion for
career
Hardworking
Love for
family
Table 2
Table 2 provided the frequencies of responses
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Positive Psychology 10
Sr.No Themes Frequencies
1 Hardworking 6
2 Passion for career 4
3 Sincerity 3
4 Writing skills 2
5 Active listener 1
6 Problem-solving 1
7 Helpful 1
8 Well mannered 4
9 Love for family 2
Interpretation of Responses
The responses of the participants have been coded in the above-mentioned categories
which depicted the frequency distribution. The nine themes have been extracted from the 24
stories of eight participants comprised of friends, family and colleague’s category.
Hardworking. Among 24 stories six stories depicted that the quality of hardworking. 6
participants stated that they found the subject very hardworking in studies or career. The
maximum number of responses have been obtained for this category. Different participants
narrated different stories that were student and career life oriented. In student life, it has been
reported that the subject used to spend the maximum number of hours in study to perfume better
in the projects. One story depicted that how the client was good in research and how much
handwork he used to etc. similarly, two stories depicted that the career was very much important
for the client and he used to spend hours to hours to search for a good job.
Passion for Career. Another category which was reported by the participants was a
passion for a career. According to the participant, they found the subject very passionate about a
study and stated the relevant stories, which depicted how the subject used to show his passion
and how she achieved her target.
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Positive Psychology 11
Sincerity. The friends and family members of the participants also reported that the
subject was very sincere with their closed one. Whenever they encountered any trouble, the
subject provided their full support with sincerity.
Writing skills. Two stories depicted the best self-characteristic of the self as writing
skills. The participants reported that they find the writing skills best in a subject and it was the
best quality they have ever seen in her.
Love for a family. According to two participants, the subject had a deep love for her
family, which was fund to be one of the best qualities. According to them, they have seen love
and respect for a family on a high scale.
Active Listener. According to one of the friends of the subject, active listening is the
best quality in the subject. The participant reported a story which highlighted how the subject
had been an active listener in a different situation with the client.
Problem Solving. According to a story the subject was reported to having problem-
solving skills. The participant narrated a story of how her married life issues ad conflict was
resolved with the suggestion and advice of the subject.
Helpful. One of the participants stated that the subject was helpful to others. He reported he
mentioned a story which was showing the helpful attitude of the subject towards others. The
story revolves around student life how the subject used to be helpful towards others, and one
example has been illustrated, such as how subject used to care and help for poor and beggars.
Well mannered. The content of the four stories depicted that the subject (me) was well
mannered with the family members, friends and colleagues. Four stories have been narrated with
well-mannerism including student life, how the subject showed the well-manned behaviour in
the class and even outside the class. One story depicted the well-mannered behaviour with
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Positive Psychology 12
friends, and how in the toughest time the subject responded in a well-mannered way. Another
story highlighted the situation with family members that the subject followed the rules and
regulation of family in a very fine way. Last story comprised of subject self-discipline, how his
way of talking, eating and other habits showed the well-mannered behaviour.
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Positive Psychology 13
Reflection
The results of the above finding provided the possible strengths about me. What I am best
at and what are my potentials?
What I am best at? According to the above responses I am best at multiple domains
such as according to the majority of responses. I am best in hardworking. Secondly, a majority of
respondents stated that passion for career and well mannerism is my second biggest strength.
Some stories depicted that writing skills and love for family are the best characteristics in me.
Only a few participants stated that I am best at active listening, helpful behaviour and problem-
solving.
How others define best how do I reconcile any inconsistencies? According to other
hard working, passion for career and well mannerism are my biggest strengths. According to my
passion for career, love for family and writing skills and hard work are my biggest strengths.
Active listening, helpful behaviour and problem-solving and sincerity are secondary
characteristics. The one most prominent characteristic the people have ignored about my way
consistency. Without consistency, academic and career life cannot be developed or progress.
Commonalities and differences across the different stories. The commonality among
different stories was that almost all the participants were focusing on the passion for career, hard
work and writing skills either they were friends, family or colleagues. They have seen best at me
regarding my career-oriented things. The difference has been noticed in terms of nature or
personality traits such as a few stated me as a helpful person. While according to others I’m an
active listener, or problem solver, and well mannered. A few found me sincere and my love for
family. The personality traits vary from person to person, and they stated their stories based on
their nature of interaction and experience with me. Whose feedback matters and why? The
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Positive Psychology 14
feedback of all the colleagues, friends and family members matters a lot as I have spent enough
time all of them and they have defined me well.
Are there any new insights gained from the RBS exercise? Yes, I have learned a lot
about me, how others perceive me and how I look at myself. Before this exercise, I was not as
much aware of my strengths such as active listening, helpful behaviour and sincerity. I was
aware of my passion for career and love for family, but this exercise helped me understand how
much I'm good in a career-oriented task. What has been reinforced about me because of RBS? I
have realised a bit harder work can take to the top of my career. People around me perceive me
as a hard-working person who has enhanced my confidence, and it will work as a reinforce to
make more progress.
What are enablers and barriers to being my best self both personal and situational?
The enables family and loved one’s support that can help in enhancing my potential even more.
The barriers are a stressful environment and lack of opportunities to make progress in the career
life.
Self-reflection statement. The positive thinking, consistency and hard work will help me
in taping my potentials. My hard work, consistency, love for others, sincerity and passion, make
me unique, and I shall help others to groom well in their career too. The standards I will use to
define success in my professional life is love with your work, following consistency and hard
work. My life needs to be more organised in professional life to set an example for other peoples.
Conclusion
Reflected Best Self is very effective exercise to identify the personal potential and to
groom well. The aim of the current study was to identify the reflected best self. The 8
participants were recruited through emails for collecting the data. Each participant was asked to
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Positive Psychology 15
share three stories regarding what they have seen best in me. The participants responded through
email and on the bases of their stories the relevant themes were extracted. The Qualitative
Research Council method was used to analyse the data. The results of the study suggested that
well mannerism, sincerity, active listening, love for family, passion for career, hardworking,
writing skills, helpful behaviour, hard work and problem solving are the best in me. The themes
help in understanding the discrepancies between how other people see and how I view myself. A
slight difference was found between the views of others and mine self-perception. The findings
also help me in taping my potential in my career as well as personal lives. Furthermore, I set the
standard for professional success such as love for work and consistency. in short, the exercise
was very helpful in determining the current position as well as making more progress in the
future.
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Positive Psychology 16
References
Cable, D, M., Lee, J. J., Gino, F., and Staats, B. R. (2015). How Best-Self Activation
Influences Emotions, Physiology and Employment Relationships." Harvard Business
School Working Vol. 16(29), 1-61.
Cable, D. M., F. Gino, and B. R. Staats (2013). “Breaking them in or eliciting their best?
Reframing socialisation around newcomers' authentic self-expression." Administrative
Science Quarterly, Vol. 58: 1–36. SAGE Publications.
Cadely, H.S.E., Pittman, J.F., Kerpelman, J.L. and Adler-Baeder, F., 2011. The role of
identity styles and academic possible selves on academic outcomes for high school
students. Identity, Vol. 11(4), pp.267-288.
Grant, A.M., Curtayne, L. and Burton, G., 2009. Executive coaching enhances goal
attainment, resilience and workplace well-being: A randomised controlled study. The
journal of positive psychology, Vol. 4(5), pp.396-407.
Hill, C.E., 2012. Consensual qualitative research: A practical resource for investigating
social science phenomena. American Psychological Association.
Ross, L. and Nisbett, R. E. (2011). The Person and the Situation. Pinter & Martin
Publishers.
Seligman, M.E. and Csikszentmihalyi, M., 2014. Positive psychology: An introduction.
In Flow and the foundations of positive psychology (pp. 279-298). Springer, Dordrecht.
Shore, L.M., Randel, A.E., Chung, B.G., Dean, M.A., Holcombe Ehrhart, K. and Singh, G.,
2011. Inclusion and diversity in work groups: A review and model for future
research. Journal of management, Vol. 37(4), pp.1262-1289.
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Spritzer, G. M., Stephens, J. P., & Sweetman, D. S. (2009). The Reflected Best Self field
experiment with adolescent leaders: exploring the psychological resources associated with
feedback source and valence. The Journal of Positive Psychology, Vol. 2(4), 1-38.
Swann Jr, W.B., Johnson, R.E. and Bosson, J.K., 2009. Identity negotiation at
work. Research in organizational behavior, Vol. 29, pp.81-109.
van Woerkom, M. and Meyers, M.C., 2015. My Strengths Count! Effects of a Strengths‐
Based Psychological Climate on Positive Affect and Job Performance. Human Resource
Management, Vol. 54(1), pp.81-103.
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Positive Psychology 18
Appendices
Table 1
The following table depicted the themes of the current study
Participants Relation Stories Themes
1 Friend 4. I have seen you at your best in helping others.
Once you were in trouble and hurry for meeting the
deadline of your research proposal. One of our
friends came to you for help, despite your in a
completed task, you helped her.
5. You have the best emotions for your family. You
always priorities your family and try to keep the
balance between work and family.
6. you are a very hard worker. I found you like a book
worm. Whenever I use to come into the room, you
used to study.
Helpful
Love for
family
Hardworking
2 Friend 4. You are an active listener. I remember the time
when I used to be depressed after marriage; you
were always there to listen to me.
5. I find you best in problem-solving for others, as you
solved a few issues of mine.
6. I have seen your passion for career and found your
best in making gradual progress.
Active listener
Problem
solver
Passion for
career
3 Friends 4. You are introvert but did not hold negative stuff
inside you for so long. Catharsis helps in making
you a good person. Once you were in a difficult
situation. The opponent was accusing you. You did
not bother and spoke the truth each time.
5. I found you best in hard work, during hostel life
you used to spend more time in studies rather than
other activities. Your passion for study and career
was high, and you put your best effort to achieve
your target.
6. I find you best in creative writing; twice you wrote
an article which became your strength. So, I have
seen these three things best in you.
Respectful or
well mannered
Hard working
Writing skills
4 Friends 4. You are not ill-mannered or outspoken, which is
good for you. In several situations when things
were worst, you did not use any bad word. For me,
it is the best quality.
5. I have seen hard work is best in you. I find you
working hard for your projects, articles and other
assignments.
6. I have seen purity and sincerity in you. I have seen
Respectful or
well mannered
Hardworking
Sincere
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Positive Psychology 19
you showing empathy for others even a few people
used to get an advantage.
5 Relative 4. For me, the best part of you is your manners and
respectful attitude towards others. You were very
respectful of teachers and even for friends as well.
5. The passion for career and studies is best in you.
6. Sincerity for close relation is best in you. I found
you sincere with other people.
Respectful and
well mannered
Passion for
career
Sincerity
6 Relative 4. Sincerity and love for your family are best in you. I
have seen how you used to help your friends and
sisters in their problems either academic or
personal.
5. You are a hard worker who is best in you. Your
successful career is your achievement.
6. Well mannerism is your biggest strength. You
know well the appropriate use of words.
Sincerity
Hardworking
Well
mannered
7 Colleague 4. The hard work is your best quality. You used to be
hardworking in student life and still in professional
life you work in a very organised way.
5. Writing skills and understanding for a conceptual
task is your strength.
6. Devotion and priorities for work are exceptional in
you.
Hardworking
Writing and
comprehensive
skills
Passion for
career
8 Colleague 4. Love for work the most prominent quality of yours.
You do not work for money but because of your
passion and love.
5. Hardworking is the greatest strength of yours. I
found you a very hardworking person.
6. Love for family is evident, and you do not scarify
for that. I have seen you in guilt for multiple times
for not giving enough time to a family because of
work.
Passion for
career
Hardworking
Love for
family
Table # 2
Table 2 provided the frequencies of response
Sr.No Themes Frequencies
1 Hardworking 6
2 Passion for career 4
3 Sincerity 3
4 Writing skills 2
5 Active listener 1
6 Problem-solving 1
7 Helpful 1
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8 Well mannered 4
9 Love for family 2
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Email for Participation
Subject: Reflected Best Self
Dear XXX,
As part of my Masters course on Positive Psychology at UTS, I am required to construct a self-
profile of the way in which I add value and make a contribution to the workplace/our
relationship/the community/our family (insert what is relevant here). I need to contact at least 8
people who know me well. I have been asked to have these people provide THREE stories of
when they have seen me at MY BEST. Could you please help me with this exercise?
I really appreciate your time doing this for me. You will need to think about your
interactions with me and to identify those incidents and behaviours when I was at my very best
in your eyes. My assignment is dependent on the quality of your feedback so please be honest,
open, and as detailed as possible in your answers. Please give specific examples so I can
understand and make sense of the situations and characteristics you are describing.
Below there are two questions which you need to answer, you need to do that for each of
the three situations within which you believe I was at my best.
For question one - be specific about how I add value or make a contribution – what is it
exactly that I have done or do, which adds value. To help you think about and complete this task
I give an example provided by the lecturer at the end of this email:
For the three situations, please answer the following questions:
Situation one:
1. One of the ways you add value and make an important contribution is:
2. For example, I remember the time when you:
Situation two:
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Positive Psychology 22
1. One of the ways you add value and make an important contribution is:
2. For example, I remember the time when you:
Situation three:
1. One of the ways you add value and make an important contribution is:
2. For example, I remember the time when you:
AN EXAMPLE:
Question 1: “One of the ways you add value and make contributions is that you are good at
getting people to work together and to fully engage in their tasks”.
Question 2: “I remember the time when we were doing the BETA project. We were falling
behind and we were really quite stressed. So we started to focus only on completing our
deadline. You could see that we were not doing our best work and stopped us and asked us to
rethink our strategy. You asked whether we just wanted to meet the deadline or whether we
wanted to do a good job that we would be proud of. You identified what each of us was capable
of, and how we could contribute to a better outcome. No one else would have thought of doing
that, and in the end, we met the deadline and did a job we were all proud of". If you could make
sure you get this email back to me at your earliest convenience, I would be most grateful. Thanks
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