PPMP20008: Lessons Learnt Report: Course Reflection - Term 2

This report is a reflective analysis of a student's experience in the PPMP20008 course, focusing on lessons learned during a project involving the development and implementation of an information system for a retail business. The report details the student's approach to gathering and documenting lessons, including the involvement of the course supervisor and project team members. It presents three key lessons, each including a situation, the student's emotional response, and the insights gained. For each lesson, an improvement strategy is proposed, along with methods for measuring its effectiveness, justifications for its achievability, relevance, and implementation timelines. The report covers topics such as team coordination, project management tool selection, and the application of MS Project. The conclusion emphasizes the importance of proper project management tools and techniques. The report also includes references to relevant literature on project management.

TERM 2 ASS_3
LESSONS LEARNT
Name: Insert full name
Student Number Insert student number
Campus: Insert campus or distance
Tutor: Insert tutor name
Tutorial number: Insert the tutorial number

Notes to the Author
[This document is a template. It has been tailored to suit the assessment. All fields within the template should
be completed as per the project scenario provided.
 Blue italicized text provides an explanation of what should be included for each section. Remove all
blue text prior to submission. If there are two or more options for you to decide between, revert
the option you are keeping to black and remove the other.

1. INTRODUCTION
The content of this report is related to detail study and learning outcome obtained from
the course work of PPMP20008. During the final semester of PPMP20008 I was
assigned to a project team and given some responsibilities accordingly. The final
semester project was all about real time project management practices and its actual
requirement while developing and implementing any project. The project was about
development and implementation of an information system in an imaginary Retail
business store. The project team was assigned by the supervisor and the roles that will
be served by each individuals are also elaborated in the below section. Besides this
during the PPMP20008 course completion period I have used different approaches to
gather and analyse data how those data are gathered and applied are also elaborated
below. Apart from this, the situation occurred during those phases and the ways through
which those situations are all managed elaborated in the report.
2A. LESSONS LEARNT: FRAMEWORK
2.1 How I planned to gather and document lessons learnt
When I planned to identify
and collect lessons learnt
Who I planned to involve in
the process of gathering
lessons
How I planned to document
lessons
During the final semester
exam when I was assigned
for a project “implementation
of an information system in
an imaginary Retail business
store”, I planned to identify
and collect lessons learnt
In the process of gathering
lessons from the PPMP20008
course I planned to involve
my course supervisor and
other project team members
The lessons that I have
gathered are all documented
in a digitized devise.
2B. LESSONS LEARNT: FRAMEWORK (CON’T)
2.2 What actually happened?
When I identified and
collected lessons learnt
Who I involved in the
process of gathering
lessons
How I documented lessons
At the project initiation phase,
I have identified the needful
data and realized its
collection need
I have planned to involve my
project team members and
the course supervisor
The gather data are all
documented in a softcopy
and that was keep on
updated with as more
information are gathered from
the sources.

3.1 LESSON 1
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
While conducting the final
semester project during
PPMP20008, I have realized
the project team members
are not enough supportive
while gathering and
integrating those information
accordingly.
The situation made me feel
very frustrated because lack
of coordination among project
team members is a major
issue that may interrupt the
expected outcome of the
project.
After reflecting the situation I
have learned that, even in
difficult situations every one
must keep on learning and
should never give up.
Patience is the biggest
weapon to deal with all such
difficulties.
3.2 LESSON 1: IMPROVEMENT STRATEGY
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented
Implementation of
The specific
improvement
strategy is
application of
open
communication
Timely
arrangement of
team meeting
among the
project team
members will
help to measure
whether the
strategy is
working or not
In order to apply
open
communication
no additional cost
and time is
needed thus it is
easily achievable
This strategy is
relevant to lesson
1 as it will easily
minimize the
challenges of lack
of co-ordination
among the team
members
I will implement
the strategy by
05/05/2018-
12/09/2018
4.1 LESSON 2
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
While implementing the
project plan I failed to chose
the most suitable project
management tool and
practice which may have lead
the entire project towards
failure
The situation made me feel
very upset and angry as well.
After reflecting the situation I
have learnt that with the
development of scope
statement for a project
suitable tools and prcatices
are also should be chosen

4.2 LESSON 2: IMPROVEMENT STRATEGY
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented
Technical project
management
prcatices
In order to
measure that
whether the
strategy is
working or not
project status
report should be
timely prepared
and cross
checked
accordingly.
No additional
budget and time
will be needed to
make the
implementation
thus, it is easily
achievable
This strategy is
relevant to lesson
1 as it will easily
address the most
suitable project
management
practice.
The strategy will
be implemented
by 5/8/2018-
5/12/2018
5.1 LESSON 3
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
Very well understanding of
MS project software. While
developing the project plan
for the IS implementation
project I have used MS
project to visually represent
the project progress
The situation made me feel
very happy
I have learned that in difficult
situations also the application
of this tool will help to
overcome difficult situation
also
5.2 LESSON 3: IMPROVEMENT STRATEGY
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented
Further learning
and details
application of the
MS project tool
Self SWOT
analysis is the
best suited tool
that helps to
measure that
whether the
improvement
strategy is
working or not
No additional cost
is needed thus,
this strategy is
easily achievable
This strategy is
relevant to lesson
1 as it will easily
minimize
Leverage the
project team
members
The strategy will
be implemented
by 15/7/2018-
5/9/2018

6. CONCLUSION
From the overall discussion i have learned that, application of proper project management
tools, techniques and also use of proper knowledge areas are the only ways to implement
any project during the course session of PPMP20008. The above framework has
represents the situations and application of different strategies those I have used to
improve my professional skills.

7. REFERENCES
Ahern, T., Leavy, B., & Byrne, P. J. (2014). Complex project management as complex problem
solving: A distributed knowledge management perspective. International Journal of Project
Management, 32(8), 1371-1381.
Crawford, J.K., (2014). Project management maturity model. Auerbach Publications.
Fleming, Q.W. & Koppelman, J.M., (2016), December. Earned value project management. Project
Management Institute.
Harrison, F. & Lock, D., (2017). Advanced project management: a structured approach. Routledge.
Heagney, J., (2016). Fundamentals of project management. Amacom.
Kerzner, H. and Kerzner, H.R., (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Kerzner, H., (2017). Project management metrics, KPIs, and dashboards: a guide to measuring and
monitoring project performance. John Wiley & Sons.
Leach, L.P., (2014). Critical chain project management. Artech House.
Lock, D., (2017). The essentials of project management. Routledge.
Martinelli, R.J. & Milosevic, D.Z., (2016). Project management toolbox: tools and techniques for
the practicing project manager. John Wiley & Sons.
Mir, F.A. & Pinnington, A.H., (2014). Exploring the value of project management: linking project
management performance and project success. International journal of project
management, 32(2), pp.202-217.
Too, E.G. & Weaver, P., (2014). The management of project management: A conceptual framework
for project governance. International Journal of Project Management, 32(8), pp.1382-1394.
Verzuh, E., (2015). The fast forward MBA in project management. John Wiley & Sons.