PPMP20008 Initiating and Planning Projects: Lessons Learnt Assignment
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Homework Assignment
AI Summary
This assignment, completed for PPMP 20008 (Initiating and Planning Projects), reflects on the student's experiences and lessons learnt during the course. The introduction emphasizes the importance of reflective practice and its role in continuous learning, particularly within project management. The assignment includes a lessons learnt framework, detailing the process of gathering, documenting, analyzing, storing, and retrieving information. It also presents three key lessons: addressing IT human capital issues, dealing with conflict, and managing multiple tasks. For each lesson, the student identifies the situation, the resulting feelings, and the insights gained. Furthermore, the assignment proposes specific improvement strategies, measures of success, and timelines for implementation. The conclusion summarizes the key takeaways and their relevance to future performance and team management. References to relevant academic sources are also provided.

PMMP 20008 – Initiating and Planning Projects Assignment 3
PPMP20008
2019 TERM 2ASS_3
LESSONS LEARNT
Name:Insert full name
Student NumberInsert student number
Campus:Insert campus or distance
Tutor:Insert tutor name
Tutorial number:Insert tutorial number
.
Do not attach pictures or images to the file as they are not able to be read by Turnitinand
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6345604095813300708.docx4 Page 1 / 8
PPMP20008
2019 TERM 2ASS_3
LESSONS LEARNT
Name:Insert full name
Student NumberInsert student number
Campus:Insert campus or distance
Tutor:Insert tutor name
Tutorial number:Insert tutorial number
.
Do not attach pictures or images to the file as they are not able to be read by Turnitinand
students will be awarded a 0 mark.
6345604095813300708.docx4 Page 1 / 8
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PMMP 20008 – Initiating and Planning Projects Assignment 3
1. INTRODUCTION (2 MARKS)
Reflective practice is the ability to reflect on one’s action so as to engage in the
process of continuous learning.
The main goal of lesson learnt is provide all the necessary information to upcoming
projects team. These teams are responsible to increase the efficiency of these
projects (Andrade et al., 2013). It will also help to gain experiences that can be
achieved by each completed project.
This assignment contains various types of situations of the PPMP 20008 (Chaves et
al., 2016).It elaborates lesson learnt process of project management. It describes how
to plan for gathering and documenting the lesson learnt processes. This assignment
provides adequate knowledge on the subject especially different kinds of situation of
the lesson learnt.
2 LESSONS LEARNT: FRAMEWORK (6 MARKS)
2.1Lessons learnt framework explained (1 mark)
The lesson learnt framework for project management will be the development of the test bed
infrastructure for performing the test and evaluate the novel solutions (Duffield & Whitty,
2015). It provides several guidelines regarding the planning and performing the experiments.
It can also be treated as the framework for performing the evaluation.
This framework is used to analyse the regulatory framework as well as several procedures
relevant for implementation.
References: https://www.projectsmart.co.uk/introduction-project-management.php
2.2Lessons learnt process: How I planned to gather, and document lessons learnt
(2.5 marks)
STEPS WHEN WHO HOW
Guidance Notes: I planned to identify
lessons learnt… (state
when).
I planned to involve…
(state who) in the
process of identifying
lessons learnt.
I planned to identify
lessons learnt by…
(state how).
(i) Identify I planned to identify
the lesson learnt
after knowing
importance of
project
management
(Duffield & Whitty,
2016).
I planned to involve
my employees of
the project in the
procedure of
identifying the
lesson learnt.
I planned to detect
the lessons learnt
by going through
lessons available in
PPMP 20008.
(ii) Document I planned to I planned to involve I planned to
6345604095813300708.docx4 Page 2 / 8
1. INTRODUCTION (2 MARKS)
Reflective practice is the ability to reflect on one’s action so as to engage in the
process of continuous learning.
The main goal of lesson learnt is provide all the necessary information to upcoming
projects team. These teams are responsible to increase the efficiency of these
projects (Andrade et al., 2013). It will also help to gain experiences that can be
achieved by each completed project.
This assignment contains various types of situations of the PPMP 20008 (Chaves et
al., 2016).It elaborates lesson learnt process of project management. It describes how
to plan for gathering and documenting the lesson learnt processes. This assignment
provides adequate knowledge on the subject especially different kinds of situation of
the lesson learnt.
2 LESSONS LEARNT: FRAMEWORK (6 MARKS)
2.1Lessons learnt framework explained (1 mark)
The lesson learnt framework for project management will be the development of the test bed
infrastructure for performing the test and evaluate the novel solutions (Duffield & Whitty,
2015). It provides several guidelines regarding the planning and performing the experiments.
It can also be treated as the framework for performing the evaluation.
This framework is used to analyse the regulatory framework as well as several procedures
relevant for implementation.
References: https://www.projectsmart.co.uk/introduction-project-management.php
2.2Lessons learnt process: How I planned to gather, and document lessons learnt
(2.5 marks)
STEPS WHEN WHO HOW
Guidance Notes: I planned to identify
lessons learnt… (state
when).
I planned to involve…
(state who) in the
process of identifying
lessons learnt.
I planned to identify
lessons learnt by…
(state how).
(i) Identify I planned to identify
the lesson learnt
after knowing
importance of
project
management
(Duffield & Whitty,
2016).
I planned to involve
my employees of
the project in the
procedure of
identifying the
lesson learnt.
I planned to detect
the lessons learnt
by going through
lessons available in
PPMP 20008.
(ii) Document I planned to I planned to involve I planned to
6345604095813300708.docx4 Page 2 / 8

PMMP 20008 – Initiating and Planning Projects Assignment 3
document lessons
learnt if I did not
have sufficient idea
regarding this.
my project
members in the
procedure of
creating the
documents.
document in course
of managing
sources.
(iii) Analyse I analysed the
information when I
gathered different
kinds of materials
(MeRhodes &
Dawson, 2013)
I planned to
analyze the
documents by
taking help of top
level management.
I analysed the
documents with the
help of efficient
planning.
(iv) Store I planned to store
the information
when these are
very important.
I planned to involve
two of my project
members to take
help in storage of
information.
I planned to store
these by using
databases.
(v) Retrieve I planned to retrieve
the information
when these are
important.
I planned to retrieve
information with the
employees of the
project.
I planned to store
information by
using various kinds
of software.
2.3 Lessons learnt process: What actually happened? (2.5 marks)
STEPS WHEN WHO HOW
Guidance Notes: I identified lessons
learnt… (state when).
I involved… (state who)
in the process of
identifying lessons
learnt.
I identified lessons
learnt by… (state how).
(i) Identify I identified lessons
learnt when I
perform
comparison with
provided lessons
(MeRhodes &
Dawson, 2013).
I involve my project
members to identify
lesson learnt.
I identified to detect
the lessons learnt
by going through
lessons available in
PPMP 20008
(ii) Document I documented the
lesson learnt at the
time of learning.
I involved my
project members in
the documenting
process.
I documented the
lesson by going
through all the
perspective.
(iii) Analyse I analysed the
lesson learnt at the
time of comparing
with different
lessons.
I gave effort at the
time of lesson
learnt.
I gave effort at the
time of considering
planned actions.
6345604095813300708.docx4 Page 3 / 8
document lessons
learnt if I did not
have sufficient idea
regarding this.
my project
members in the
procedure of
creating the
documents.
document in course
of managing
sources.
(iii) Analyse I analysed the
information when I
gathered different
kinds of materials
(MeRhodes &
Dawson, 2013)
I planned to
analyze the
documents by
taking help of top
level management.
I analysed the
documents with the
help of efficient
planning.
(iv) Store I planned to store
the information
when these are
very important.
I planned to involve
two of my project
members to take
help in storage of
information.
I planned to store
these by using
databases.
(v) Retrieve I planned to retrieve
the information
when these are
important.
I planned to retrieve
information with the
employees of the
project.
I planned to store
information by
using various kinds
of software.
2.3 Lessons learnt process: What actually happened? (2.5 marks)
STEPS WHEN WHO HOW
Guidance Notes: I identified lessons
learnt… (state when).
I involved… (state who)
in the process of
identifying lessons
learnt.
I identified lessons
learnt by… (state how).
(i) Identify I identified lessons
learnt when I
perform
comparison with
provided lessons
(MeRhodes &
Dawson, 2013).
I involve my project
members to identify
lesson learnt.
I identified to detect
the lessons learnt
by going through
lessons available in
PPMP 20008
(ii) Document I documented the
lesson learnt at the
time of learning.
I involved my
project members in
the documenting
process.
I documented the
lesson by going
through all the
perspective.
(iii) Analyse I analysed the
lesson learnt at the
time of comparing
with different
lessons.
I gave effort at the
time of lesson
learnt.
I gave effort at the
time of considering
planned actions.
6345604095813300708.docx4 Page 3 / 8
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PMMP 20008 – Initiating and Planning Projects Assignment 3
(iv) Store I stored the
information when I
realized that it was
really very helpful
for future.
I stored information
with the help of
project members.
I stored this by
storing the data on
the database.
(v) Retrieve I retrieved the
information when I
have sound
knowledge
regarding this
matter (MeRhodes
& Dawson, 2013).
I stored the
information by
myself.
I performed
retrieve operation
by using the
automation tools.
3. LESSONS (16 MARKS)
3.1 Defining lessons learnt (or learned) (1 mark)
Lesson learnt are the experiences gained from the project that must be actively taken
into account in the upcoming projects.
References: http://www.nickmilton.com/2009/05/what-is-lesson-learned.html
3.2 Lesson 1 :( Note: 5marksawarded for section 3.2)
3.2.1 What I learnt from reflecting on the situation (2.5 marks)
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
By using the PPMP 20008,
some issues are found in
the IT human capital.
This situation made me
feel frustrated because it
was entirely related to the
success of project.
Providing the motivational
theories will help them to
reach the success.
3.2.2 Improvement Strategy One (2.5 marks)
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to
address the lesson
identified above
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy is
achievable
(d)
Relevant
Explain the
relevance of
strategy to
address the lesson
(e)
Timing
When the strategy
will be
implemented
6345604095813300708.docx4 Page 4 / 8
(iv) Store I stored the
information when I
realized that it was
really very helpful
for future.
I stored information
with the help of
project members.
I stored this by
storing the data on
the database.
(v) Retrieve I retrieved the
information when I
have sound
knowledge
regarding this
matter (MeRhodes
& Dawson, 2013).
I stored the
information by
myself.
I performed
retrieve operation
by using the
automation tools.
3. LESSONS (16 MARKS)
3.1 Defining lessons learnt (or learned) (1 mark)
Lesson learnt are the experiences gained from the project that must be actively taken
into account in the upcoming projects.
References: http://www.nickmilton.com/2009/05/what-is-lesson-learned.html
3.2 Lesson 1 :( Note: 5marksawarded for section 3.2)
3.2.1 What I learnt from reflecting on the situation (2.5 marks)
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
By using the PPMP 20008,
some issues are found in
the IT human capital.
This situation made me
feel frustrated because it
was entirely related to the
success of project.
Providing the motivational
theories will help them to
reach the success.
3.2.2 Improvement Strategy One (2.5 marks)
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to
address the lesson
identified above
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy is
achievable
(d)
Relevant
Explain the
relevance of
strategy to
address the lesson
(e)
Timing
When the strategy
will be
implemented
6345604095813300708.docx4 Page 4 / 8
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PMMP 20008 – Initiating and Planning Projects Assignment 3
Specific
improvement
strategy is to
work on
continuous
development
(Parker et al.,
2013).
Measuring the
strategy is to
measure the
production.
Strategy is
achievable
because it
gives success.
The strategy is
relevant to the
lessons learnt
while it will
decrease the
issues.
Strategy will be
implemented
within 19-10-
2019.
3.3 Lesson 2: Dealing with conflict (5 marks awarded for 3.3)
Project managers often deal with situations involving conflict, including with difficult
stakeholders and problematic staff. As a student completing PPMP20008, reflect on when
you experienced some kind of conflict.
3.3.1 What I learnt from reflecting on the situation (2.5 marks)
1. Situation (involving
conflict)
2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
Team performance was not
up to the standard thereby
conflicts occur (Rauzana,
Bakar & Yusof, 2015).
The situation made me feel
frustrated.
I learnt that team members
must be provided sufficient
training.
3.3.2 Improvement Strategy Two: Dealing with conflict (2.5 marks)
6345604095813300708.docx4 Page 5 / 8
Specific
improvement
strategy is to
work on
continuous
development
(Parker et al.,
2013).
Measuring the
strategy is to
measure the
production.
Strategy is
achievable
because it
gives success.
The strategy is
relevant to the
lessons learnt
while it will
decrease the
issues.
Strategy will be
implemented
within 19-10-
2019.
3.3 Lesson 2: Dealing with conflict (5 marks awarded for 3.3)
Project managers often deal with situations involving conflict, including with difficult
stakeholders and problematic staff. As a student completing PPMP20008, reflect on when
you experienced some kind of conflict.
3.3.1 What I learnt from reflecting on the situation (2.5 marks)
1. Situation (involving
conflict)
2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
Team performance was not
up to the standard thereby
conflicts occur (Rauzana,
Bakar & Yusof, 2015).
The situation made me feel
frustrated.
I learnt that team members
must be provided sufficient
training.
3.3.2 Improvement Strategy Two: Dealing with conflict (2.5 marks)
6345604095813300708.docx4 Page 5 / 8

PMMP 20008 – Initiating and Planning Projects Assignment 3
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to
address the lesson
involving resolving
conflict)
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy
is achievable
(d)
Relevant
Explain the
relevance of
strategy to
address the lesson
(e)
Timing
When the strategy
will be
implemented
At the time of
dealing with
conflict, it is
necessary to
focus on conflict
resolution
mechanism
(Razzak, 2015).
I could measure
team
performance
and outcomes
at the time of
measuring the
strategy.
Strategy is
achievable as it
will give team
performance
and success of
project
The strategy is
relevant
because it
gives conflicts.
The strategy
will be
implemented
within 110-12-
2019.
3.4 Lesson 3: Dealing with multiple tasks(5 marks awarded for 3.4)
In their demanding role, project managers deal with multiple tasks. Reflect upon your
experience as a student in PPMP20008when you needed to deal with multiple tasks.
3.4.1 What I learnt from reflecting on the situation (2.5 marks).
1. Situation (involving
multiple tasks)
2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
Multiple tasks were the
complicated task for team
which led to time
management (Rhodes &
Dawson, 2013).
The situation of handling
multiple tasks frustrated
me
I learnt handle proper time
management during the
execution of multiple tasks.
3.4.2 Improvement strategy three: Dealing with multiple tasks (2.5 marks).
6345604095813300708.docx4 Page 6 / 8
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to
address the lesson
involving resolving
conflict)
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy
is achievable
(d)
Relevant
Explain the
relevance of
strategy to
address the lesson
(e)
Timing
When the strategy
will be
implemented
At the time of
dealing with
conflict, it is
necessary to
focus on conflict
resolution
mechanism
(Razzak, 2015).
I could measure
team
performance
and outcomes
at the time of
measuring the
strategy.
Strategy is
achievable as it
will give team
performance
and success of
project
The strategy is
relevant
because it
gives conflicts.
The strategy
will be
implemented
within 110-12-
2019.
3.4 Lesson 3: Dealing with multiple tasks(5 marks awarded for 3.4)
In their demanding role, project managers deal with multiple tasks. Reflect upon your
experience as a student in PPMP20008when you needed to deal with multiple tasks.
3.4.1 What I learnt from reflecting on the situation (2.5 marks).
1. Situation (involving
multiple tasks)
2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
Multiple tasks were the
complicated task for team
which led to time
management (Rhodes &
Dawson, 2013).
The situation of handling
multiple tasks frustrated
me
I learnt handle proper time
management during the
execution of multiple tasks.
3.4.2 Improvement strategy three: Dealing with multiple tasks (2.5 marks).
6345604095813300708.docx4 Page 6 / 8
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PMMP 20008 – Initiating and Planning Projects Assignment 3
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to
address the lesson
involving dealing
with multiple tasks)
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy
is achievable
(d)
Relevant
Explain the
relevance of
strategy to
address the lesson
(e)
Timing
When the strategy
will be
implemented
Multitasking
methodology
applied
(Andrade et al.,
2013).
Entire
outcomes are
measured to
ensure
multitasking.
The strategy is
achievable as it
helps to
provide
solutions
regarding this.
This strategy is
relevant as it is
involved instant
actions to be
taken.
The strategy
will be
implemented
within 10-12-
2019.
4.1 CONCLUSION (0.5 MARKS)
I have learnt the several aspects of the PPMP 20008. It is used to improve the future
performance. It helps to learn the finishing touch. It will help to handle the performance
of team. It provides sound knowledge of PPMP 20008.
6345604095813300708.docx4 Page 7 / 8
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to
address the lesson
involving dealing
with multiple tasks)
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy
is achievable
(d)
Relevant
Explain the
relevance of
strategy to
address the lesson
(e)
Timing
When the strategy
will be
implemented
Multitasking
methodology
applied
(Andrade et al.,
2013).
Entire
outcomes are
measured to
ensure
multitasking.
The strategy is
achievable as it
helps to
provide
solutions
regarding this.
This strategy is
relevant as it is
involved instant
actions to be
taken.
The strategy
will be
implemented
within 10-12-
2019.
4.1 CONCLUSION (0.5 MARKS)
I have learnt the several aspects of the PPMP 20008. It is used to improve the future
performance. It helps to learn the finishing touch. It will help to handle the performance
of team. It provides sound knowledge of PPMP 20008.
6345604095813300708.docx4 Page 7 / 8
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PMMP 20008 – Initiating and Planning Projects Assignment 3
4.2. REFERENCES (1.5 MARKS)
# REFERENCES
1. Andrade, J., Ares, J., Martínez, M. A., Pazos, J., Rodríguez, S., Romera, J., &
Suárez, S. (2013). An architectural model for software testing lesson
learned systems. Information and Software Technology, 55(1), 18-34.
2. Chaves, M. S., Araújo, C. D., Teixeira, L., Rosa, D., Júnior, I., & Nogueira, C.
(2016). A new approach to managing Lessons Learned in PMBoK
process groups: the Ballistic 2.0 Model. International journal of
information systems and project management, 4(1), 27-45.
3. Collins, S. A., Bavuso, K., Zuccotti, G., & Rocha, R. A. (2013). Lessons
learned for collaborative clinical content development. Applied clinical
informatics, 4(02), 304-316.
4. Duffield, S., & Whitty, S. J. (2015). Developing a systemic lessons learned
knowledge model for organisational learning through projects.
International journal of project management, 33(2), 311-324.
5. Duffield, S., & Whitty, S. J. (2016). How to apply the Systemic Lessons
Learned Knowledge model to wire an organisation for the capability of
storytelling. International journal of project management, 34(3), 429-
443.
6. MeRhodes, L., & Dawson, R. (2013). Lessons learned from lessons learned.
Knowledge and Process Management, 20(3), 154-160.
7. Parker, D., Charlton, J., Ribeiro, A., & D. Pathak, R. (2013). Integration of
project-based management and change management: Intervention
methodology. International Journal of Productivity and Performance
Management, 62(5), 534-544.
8. Rauzana, A., Bakar, A. H. A., & Yusof, M. N. (2015). The Influence of
Uncertainty Variables on Cost Estimation Lesson Learned From
Construction Industry in Indonesia. Australian Journal of Basic and
Applied Sciences, 9(7), 380-385.
9. Razzak, M. A. (2015, July). Knowledge Management in Globally Distributed
Agile Projects--Lesson Learned. In 2015 IEEE 10th International
Conference on Global Software Engineering (pp. 81-89). IEEE.
10. Rhodes, L., & Dawson, R. (2013). Lessons learned from lessons learned.
Knowledge and Process Management, 20(3), 154-160.
6345604095813300708.docx4 Page 8 / 8
4.2. REFERENCES (1.5 MARKS)
# REFERENCES
1. Andrade, J., Ares, J., Martínez, M. A., Pazos, J., Rodríguez, S., Romera, J., &
Suárez, S. (2013). An architectural model for software testing lesson
learned systems. Information and Software Technology, 55(1), 18-34.
2. Chaves, M. S., Araújo, C. D., Teixeira, L., Rosa, D., Júnior, I., & Nogueira, C.
(2016). A new approach to managing Lessons Learned in PMBoK
process groups: the Ballistic 2.0 Model. International journal of
information systems and project management, 4(1), 27-45.
3. Collins, S. A., Bavuso, K., Zuccotti, G., & Rocha, R. A. (2013). Lessons
learned for collaborative clinical content development. Applied clinical
informatics, 4(02), 304-316.
4. Duffield, S., & Whitty, S. J. (2015). Developing a systemic lessons learned
knowledge model for organisational learning through projects.
International journal of project management, 33(2), 311-324.
5. Duffield, S., & Whitty, S. J. (2016). How to apply the Systemic Lessons
Learned Knowledge model to wire an organisation for the capability of
storytelling. International journal of project management, 34(3), 429-
443.
6. MeRhodes, L., & Dawson, R. (2013). Lessons learned from lessons learned.
Knowledge and Process Management, 20(3), 154-160.
7. Parker, D., Charlton, J., Ribeiro, A., & D. Pathak, R. (2013). Integration of
project-based management and change management: Intervention
methodology. International Journal of Productivity and Performance
Management, 62(5), 534-544.
8. Rauzana, A., Bakar, A. H. A., & Yusof, M. N. (2015). The Influence of
Uncertainty Variables on Cost Estimation Lesson Learned From
Construction Industry in Indonesia. Australian Journal of Basic and
Applied Sciences, 9(7), 380-385.
9. Razzak, M. A. (2015, July). Knowledge Management in Globally Distributed
Agile Projects--Lesson Learned. In 2015 IEEE 10th International
Conference on Global Software Engineering (pp. 81-89). IEEE.
10. Rhodes, L., & Dawson, R. (2013). Lessons learned from lessons learned.
Knowledge and Process Management, 20(3), 154-160.
6345604095813300708.docx4 Page 8 / 8
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