PPMP20009 Unit Portfolio: Continuous Improvement, Quality & Learnings

This PPMP20009 unit portfolio for Week 10 focuses on continuous improvement and quality within the context of project management. It includes reflections on personal learning outcomes, supported by readings from Kerzner and PMI materials. The portfolio addresses the principles of continuous improvement, its application in personal life, and the relationship between quality and continuous improvement. It also explores the history of quality improvement and methods for ensuring quality in products and services, emphasizing the importance of planning, doing, checking, and acting to meet business and personal objectives. The student reflects on the connection between quality and continuous improvement, highlighting how maintaining quality standards facilitates the achievement of project and personal goals.

(Insert Student Name) / (Insert Student Number) - PPMP20009Unit Portfolio for Week (Insert week number)
Weekly Portfolio 10
Topic and
reading samples.
Your personal learning outcomes
from this unit.
Learnings from your
experience.
Supporting documentation
including your prior learnings.
a) Kerzner Chapter
20.0-20.8, & 21.0-
21.4;
What is continuous
improvement?
b) PMI
Implementing
Organizational PM
PM Appendices X2
& X3;
Continuous improvement is referred to as a
process set that are used in a iterative way by
both personnel and business organizations to
gain effective success and competitive
advantages as well. It is mandatory to utilize all
necessary factors for gaining continuous growth.
There are certain principles those are required
to be maintained for continuous improvement.
With changing time period the need for
improvement keeps on changing and according
to the identified changes the improvement can
brought to also. The term improvement must
not have any certain boundary. Thus,
improvement should keep on adopting in a
continuous manner.
The principles those are considered for the
continuous improvement are as follows:
The improvements should brought based
upon the small changes and never on the
major paradigm shifting or any new
inventions
The ideas on innovative changes should be
brought by the employees who are working
in the business organization
Incremental improvement always give low
cost solution to the employees
The employees should take the ownership
in making such changes
The improvements are required to be
reflective in nature
Kerzner, H. and Kerzner, H.R., 2017. Project
management: a systems approach to planning,
scheduling, and controlling. John Wiley &
Sons.
Q1. Personal life
continuous
improvement plan
In my own life in phase of growth I have realized
to gain improvement. The continuous support
from the teachers, friends and family end always
help me to gain continuous success. Initially, I
did not have enough knowledge regarding the
project management but with the class courses I
have get to know more about the project
management and I am confident about its
application in the practical field also. I think that
in order to gain continuous improvement the
major steps that I have to follows include:
In each phase of life, the requirements are
keeps in changing. In order to keep balance
in consistency in life is very much
necessary. This is the one thing on which
the personnel should focus on.
Kerzner, H. and Kerzner, H.R., 2017. Project
management: a systems approach to planning,
scheduling, and controlling. John Wiley &
Sons.
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(Insert Student Name) / (Insert Student Number) - PPMP20009Unit Portfolio for Week (Insert week number)
Topic and
reading samples.
Your personal learning outcomes
from this unit.
Learnings from your
experience.
Supporting documentation
including your prior learnings.
feedback, efficacy and evolution. For persona
growth in personal life the necessary actions
that I have faced include commitment for the
identify, changes, all necessary actions,
Q2. What is
quality?
Q3. How quality
affect continuous
improvement plan
Quality is referred to as measurement factor
that is used to measure the key success of any
business or personnel. The key success of a
business is also measures with the quality of a
particular product or service developed by the
business organization. The term quality
assurance is an important thing that should have
to be considered for the successive
improvement of the business organization and
any project. From the project and business
perspectives it has been found that standard ISO
9000 quality assurance should be considered for
ensuring the project success.
The continuous improvement plan and the
quality of any product or service are directly
proportional to each other. It implies that, for
continuous improvement the qualities of the
service or products should be keeps on changing.
The products or services should maintain
values based view.
I have realized that, a product will be
identified as it is gaining continuous
improvement only if the quality of the
product is improved continuously.
Kerzner, H. and Kerzner, H.R., 2017. Project
management: a systems approach to planning,
scheduling, and controlling. John Wiley &
Sons.
Q4History of
quality
improvement
Q5. How do you
In traditional days the concept of the quality
was completely different and the phases those
are followed for the quality improvement are:
initiation, planning, execution and maintenance.
In order to ensure that the quality of a product is
The idea of the continuous improvement
also changes with the changing innovation
and business ideas as well. Continuous
changes will bring quality improvement
from the developer’s end.
The factors those will be measured for
Kerzner, H. and Kerzner, H.R., 2017. Project
management: a systems approach to planning,
scheduling, and controlling. John Wiley &
Sons.
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(Insert Student Name) / (Insert Student Number) - PPMP20009Unit Portfolio for Week (Insert week number)
Topic and
reading samples.
Your personal learning outcomes
from this unit.
Learnings from your
experience.
Supporting documentation
including your prior learnings.
ensure quality?
Q6. Introduced
processes to
deliver quality
products and
services
accurate from the user end than initially the
expected outcome from the quality of the
products should have to be examined with the
following factors the factors based on which the
quality will be measured include: service level
improvement of the products, the affordability
of the products, the cosy of the solution.
The steps followed for maintaining the process
of quality delivery are as followed:
 Plan
 Do
 Check
 Action
ensuring the quality include reliability,
flexibility of the products and service,
tangibility of the product and assurance of
the quality
If proper structural measurements and
operational measurements are considered
for measuring the outcome and it meet the
quality then the product will be identified
as a successful one.
Portfolio Reflection:
From the outline of the portfolio week 10 it has been learned that, there is a close relationship between quality and continuous improvement. If the quality
of the products and services are maintained accordingly then, it will be able to meet the objectives of the business and person easily.
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