PPMP20011 Unit Portfolio: Week 5 - Negotiation, Conflict & Resolution

This PPMP20011 Unit Portfolio for Week 5 focuses on communicating in commercial negotiation versus project communication, differentiating methods of project negotiation, conflict management, and stakeholder engagement across projects with differing technology standards and asset lifecycles. It explains and applies methods of identifying and reconciling inconsistent and conflicting objectives and drivers that develop, maintain, and manage relationships. The portfolio also evaluates the consequences of project delays, disruptions, and changes to planned activities, including methods for claims variations, liquidated damages, contract entitlements, and arbitration, while evaluating project management tools that help avoid or provide conflict resolution via negotiated solutions. The document references various sources and emphasizes the role of the project manager in commercial negotiation.

(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week for Week 5
Weekly Portfolio Learning Table
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
Week 5 Topic:
Communicating in
Commercial
Negotiation vs.
Project
Communication.
Collaborative Project
Procurement
Arrangements
(2015) by Derek H. T.
Walker and Beverly
M. Lloyd Walker;
3. Differentiate
methods of project
negotiation, conflict
management, and
stakeholder
engagement across
projects consisting of
differing technology
standards and asset
lifecycles.
The negotiation process is basically an agreement of view between the two or
more individuals. During the project implementation the negotiation can take
place at anytime and anywhere. Two types of negotiation process is there one is
the formal negotiation process another is the informal negotiation process.
The conflict mainly occur between two or more individuals as their thoughts are
different from each other. The conflict affect the productivity and in the
efficiency of the company. The role of the project manager is to remove the
conflicts within the organization. Different project management tools are
introduces for the mitigation of the conflict. The conflict with the stakeholders
can harm the company in long term. By using the tools of the project
management the conflicts can be mitigated.
PPMP20011 Unit Profile
PPMP20011 Moodle
Web site
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
4. Explain and apply
methods of
identifying and
reconciling
inconsistent and
conflicting objectives
and drivers that
develop, maintain,
The inconsistency in the organization is a big worry for the project manager. The
inconsistent of the employee can be easily identified. The effort that an
employee put clearly shoes that the employee is consistent or inconsistent. The
effectiveness of the organization is affected due to the inconsistency of the
employees. It also hampers the productivity. The conflicts results nothing good
for the company. And the stakeholders are the key part of any company. If the
relation with the key stakeholder is good then the company will be highly
benefitted from the key stakeholders. And this will help the company to grow in
long term.
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week for Week 5
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
mange relationships
and communication
with key
stakeholders.
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
5. Explain the
consequences of
project delays,
disruptions, and
changes to planned
activities and the
methods for claims
variations, liquidated
damages, contract
entitlements, and
arbitration.
The consequences of a project delay is many. When a product is delayed for the
delivery then the client of the project constantly pressurise the team for the
delivery. As in the process of delivering the product within the deadline the
quality of the product get considered in most of the cases. If during th
development of the project the main plan of the [projects changes then it will be
get difficult of the developers to change the project each and every time. The
liquid damage will not be covered in the product warranty. Each and every
employees of the organization must be aware of the contracts so they will be
aware that they need to do or not. If they aware of the all information then
there will be no confusion between them for the project. The client and the
team will communicate with each other directly no intermediate is needed.
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
6. Evaluate project
management tools
that help avoid or
provide conflict
resolution via
negotiated solutions.
The conflict is inevitable in the project management. When the two individuals
of the two different area come and work under a hood then mainly the conflict
occurs. Conflicts can be of the view, thought, or process of work. The conflict
harms the organization environment as well so it is the duty of the project
management to mitigate the conflict. To remove the conflict within the
organization there are many project management tools llike to avoid the
conflict, starting competition between the creators of the conflict,
accommodating the individuals and by collaborating the individuals.
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week for Week 5
References
Alfredson T., & Cungu A. 2008. Negotiation Theory and Practice http://www.fao.org/docs/up/easypol/550/4-5_negotiation_background_paper_179en.pdf;
Kerzner H. 2013. Project Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition. Hoboken, USA: John Wiley & Sons.
Peña-Mora F., and Tamaki T. 2001. "Effect of Delivery Systems on Collaborative Negotiations for Large -Scale Infrastructure Projects”. Journal of
Management in Engineering. Vol:April 2001 pp.105-121
PMI. 2013a. A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th Edition. USA: Project Management Institute.
Walker D.H.T., & Lloyd-Walker B.M. 2015. Theory and Practice Collaborative Project Procurement Arrangements. PMI Published Research.
Wikipedia 2017 Channel Tunnel https://en.wikipedia.org/wiki/Channel_Tunnel visited __/__/____.
Ury W., & Fisher R. 2012. Getting to YES: Negotiating an agreement without giving in. Penguin Random House Australia
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