PPMP20011 Project Claims and Damages Report: Payroll System

This report provides an analysis of project claims and damages associated with the implementation of a payroll management system for Queensland Health. It covers two main projects: a forward strategy for the payroll system and governance and decision-making processes. The report details elements such as platform foundation, behavioral factors, and processes, routines, and means, along with the KSAEs (Knowledge, Skills, Attributes, and Experiences) needed to maximize effectiveness in each area. Key aspects include motivation, joint governance, risk mitigation, communication strategies, authentic leadership, trust-control balance, and continuous improvement. The analysis focuses on integrating technology, managing complexity, and fostering a cohesive system development while also addressing workforce integration and employee motivation. This document is available on Desklib, a platform offering a wealth of study resources for students.

PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
PPMP20011 Project Claims and
Damages Report
1 PROGRAM INFORMATION
Program Name: Queensland Health Payroll Program
Date: 6thAugust, 2018
Project Ownership: Area responsible for the project
Prepared by: Dhruvit Bharatbhai patel
Distribution List: Owner, authorities, contractor, investors, creditors,
designer, suppliers, shareholders, financial institutions, government
agencies, and employees.
2 PROJECT 1: FORWARD STRATEGY FOR PAYROLL SYSTEM
The project has been designed for developing a payroll management system for
Queensland Health Department. It would allow the integration of the payroll management and
allowance of the operations and deploying the ultimate integration of the improved technology
development. The forward strategy deals with the important issues of development of crucial
software, technology alignment, and complexity management. The main necessity of the
project is the installation of the software for supporting the alignment of the cohesive system
development.
2.1 Platform Foundation (p. 117-118)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
1. Motivation and
Context
Technical KSAE:
KnowledgeAnalytical Capability.
SkillProblem Solving.
AttributeMotivation.
ExperienceDirection.
Project Management KSAE:
KnowledgeJudgment.
Skill Communication.
Attribute Leadership.
Experience Direction.
Business Solution KSAE:
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
Knowledge  Best Value.
Skill Interpersonal Skill
Attribute Emergency Recovery.
ExperienceCompetence
Relational KSAE:
Knowledge Rationalism.
Skill Capacity to Manage the problematic situation.
Attribute Examination and Assessment.
Experience Assessment and Planning.
2. Joint Governance
structure
Technical KSAE:
Knowledge Federal regulations.
Skill Manipulation of Data.
Attribute Language Proficiency.
Experience Working in Government Sector.
Project Management KSAE:
Knowledge Environmental compliance law.
Skill Team Skill
Attribute Examine situation
Experience  Manages well in stressful environments.
Business Solution KSAE:
Knowledge Organizational Knowledge
Skill  Data Entry
AttributePlan Work
ExperienceProactive at Work
Relational KSAE:
KnowledgeAdministrative operations
SkillMultiple Work Assignments
AttributeElectronic Analyst
Experience Admin
3. Integrated Risk
Mitigation
Strategy
Technical KSAE:
Knowledge Operational systems and procedures
Skill Risk Assessment Proficiency
Attribute Assessment Planning
ExperienceManages well in stressful environments.
Project Management KSAE:
Knowledge Risk Management
Skill Risk Planning
Attribute Analyst
Experience Manager
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
Business Solution KSAE:
Knowledge  Organizational Knowledge
Skill  Assessment
Attribute  Manages well in stressful environments
Experience  Developer
Relational KSAE:
Knowledge Operational systems and procedures
Skill Relative Analyst
Attribute Relational
Experience  Business Coordinator
4. Join
Communication
Strategy
Technical KSAE:
Knowledge  Communication system operator
Skill  Communication System operation
Attribute  Technical Expert
Experience  System Operator
Project Management KSAE:
Knowledge Operational systems and procedures
Skill  Communication Management
Attribute  System Development
Experience Manages environments communication
Business Solution KSAE:
Knowledge  Business Communication
Skill  Strategy development
Attribute  Deployment Integration
Experience  Communication Process
Relational KSAE:
Knowledge  Communication Relation
Skill  Audit Examination
Attribute  Simulation
Experience Manages well in stressful environments.
5. Co-location
Strategy
Technical KSAE:
Knowledge  Operational systems and procedures
Skill  Technical Expert
Attribute  Strategy development
Experience  Geo-location expert
Project Management KSAE:
Knowledge Location Management
Skill  Distribution of Work
Attribute  Location Services
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
Experience  Manages well in stressful environments.
Business Solution KSAE:
Knowledge  Operational systems and procedures
Skill  Strategy development
Attribute  Place Detection
Experience  Known to Places
Relational KSAE:
Knowledge Geo-Location
Skill  Location Tagging
Attribute  Location Detection
Experience  Manages well in stressful environments.
2.2 Behavioural Factors (p. 119-120)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
6. Authentic
Leadership
Technical KSAE:
Knowledge Federal regulations.
Skill Manipulation of Data.
Attribute Language Proficiency.
Experience Working in Government Sector.
Project Management KSAE:
Knowledge Environmental compliance law.
Skill Team Skill
Attribute Examine situation
Experience  Manages well in stressful environments.
Business Solution KSAE:
Knowledge Organizational Knowledge
Skill  Data Entry
AttributePlan Work
ExperienceProactive at Work
Relational KSAE:
KnowledgeAdministrative operations
SkillMultiple Work Assignments
AttributeElectronic Analyst
Experience Admin
7. Trust-Control
Balance
Technical KSAE:
Knowledge  Communication system operator
Skill  Communication System operation
Attribute  Technical Expert
Experience  System Operator
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
Project Management KSAE:
Knowledge Operational systems and procedures
Skill  Communication Management
Attribute  System Development
Experience Manages environments communication
Business Solution KSAE:
Knowledge  Business Communication
Skill  Strategy development
Attribute  Deployment Integration
Experience  Communication Process
Relational KSAE:
Knowledge  Communication Relation
Skill  Audit Examination
Attribute  Simulation
Experience Manages well in stressful environments.
8. Commitment to
be Innovative
Technical KSAE:
Knowledge  Operational systems and procedures
Skill  Technical Expert
Attribute  Strategy development
Experience  Geo-location expert
Project Management KSAE:
Knowledge Location Management
Skill  Distribution of Work
Attribute  Location Services
Experience  Manages well in stressful environments.
Business Solution KSAE:
Knowledge  Operational systems and procedures
Skill  Strategy development
Attribute  Place Detection
Experience  Known to Places
Relational KSAE:
Knowledge Geo-Location
Skill  Location Tagging
Attribute  Location Detection
Experience  Manages well in stressful environments.
9. Common best-
for-project
Mindset and
Culture
Technical KSAE:
KnowledgeAnalytical Capability.
SkillProblem Solving.
AttributeMotivation.
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
ExperienceDirection.
Project Management KSAE:
KnowledgeJudgment.
Skill Communication.
Attribute Leadership.
Experience Direction.
Business Solution KSAE:
Knowledge  Best Value.
Skill Interpersonal Skill
Attribute Emergency Recovery.
ExperienceCompetence
Relational KSAE:
Knowledge Rationalism.
Skill Capacity to Manage the problematic situation.
Attribute Examination and Assessment.
Experience Assessment and Planning.
10. No-blame Culture Technical KSAE:
Knowledge  Communication system operator
Skill  Communication System operation
Attribute  Technical Expert
Experience  System Operator
Project Management KSAE:
Knowledge Operational systems and procedures
Skill  Communication Management
Attribute  System Development
Experience Manages environments communication
Business Solution KSAE:
Knowledge  Business Communication
Skill  Strategy development
Attribute  Deployment Integration
Experience  Communication Process
Relational KSAE:
Knowledge  Communication Relation
Skill  Audit Examination
Attribute  Simulation
Experience Manages well in stressful environments.
2.3 Processes, routines, and means (p. 121-122)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
11. Consensus
Decisions
Technical KSAE:
KnowledgeAnalytical Capability.
SkillProblem Solving.
AttributeMotivation.
ExperienceDirection.
Project Management KSAE:
KnowledgeJudgment.
Skill Communication.
Attribute Leadership.
Experience Direction.
Business Solution KSAE:
Knowledge  Best Value.
Skill Interpersonal Skill
Attribute Emergency Recovery.
ExperienceCompetence
Relational KSAE:
Knowledge Rationalism.
Skill Capacity to Manage the problematic situation.
Attribute Examination and Assessment.
Experience Assessment and Planning.
12. Learning and
Continuous
Improvement
Technical KSAE:
Knowledge  Operational systems and procedures
Skill  Technical Expert
Attribute  Strategy development
Experience  Geo-location expert
Project Management KSAE:
Knowledge Location Management
Skill  Distribution of Work
Attribute  Location Services
Experience  Manages well in stressful environments.
Business Solution KSAE:
Knowledge  Operational systems and procedures
Skill  Strategy development
Attribute  Place Detection
Experience  Known to Places
Relational KSAE:
Knowledge Geo-Location
Skill  Location Tagging
Attribute  Location Detection
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
Experience  Manages well in stressful environments.
13. Incentive
Arrangements
Technical KSAE:
KnowledgeAnalytical Capability.
SkillProblem Solving.
AttributeMotivation.
ExperienceDirection.
Project Management KSAE:
KnowledgeJudgment.
Skill Communication.
Attribute Leadership.
Experience Direction.
Business Solution KSAE:
Knowledge  Best Value.
Skill Interpersonal Skill
Attribute Emergency Recovery.
ExperienceCompetence
Relational KSAE:
Knowledge Rationalism.
Skill Capacity to Manage the problematic situation.
Attribute Examination and Assessment.
Experience Assessment and Planning.
14. Pragmatic
Learning-in-
Action
Technical KSAE:
KnowledgeAnalytical Capability.
SkillProblem Solving.
AttributeMotivation.
ExperienceDirection.
Project Management KSAE:
KnowledgeJudgment.
Skill Communication.
Attribute Leadership.
Experience Direction.
Business Solution KSAE:
Knowledge  Best Value.
Skill Interpersonal Skill
Attribute Emergency Recovery.
ExperienceCompetence
Relational KSAE:
Knowledge Rationalism.
Skill Capacity to Manage the problematic situation.
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
Attribute Examination and Assessment.
Experience Assessment and Planning.
15. Transparency Technical KSAE:
Knowledge Federal regulations.
Skill Manipulation of Data.
Attribute Language Proficiency.
Experience Working in Government Sector.
Project Management KSAE:
Knowledge Environmental compliance law.
Skill Team Skill
Attribute Examine situation
Experience  Manages well in stressful environments.
Business Solution KSAE:
Knowledge Organizational Knowledge
Skill  Data Entry
AttributePlan Work
ExperienceProactive at Work
Relational KSAE:
KnowledgeAdministrative operations
SkillMultiple Work Assignments
AttributeElectronic Analyst
Experience Admin
16. Mutual
Dependence and
Accountability
Technical KSAE:
KnowledgeAnalytical Capability.
SkillProblem Solving.
AttributeMotivation.
ExperienceDirection.
Project Management KSAE:
KnowledgeJudgment.
Skill Communication.
Attribute Leadership.
Experience Direction.
Business Solution KSAE:
Knowledge  Best Value.
Skill Interpersonal Skill
Attribute Emergency Recovery.
ExperienceCompetence
Relational KSAE:
Knowledge Rationalism.
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
Skill Capacity to Manage the problematic situation.
Attribute Examination and Assessment.
Experience Assessment and Planning.
3 PROJECT 2: GOVERNANCE AND DECISION-MAKING
The project has been designed for developing a payroll management system for
Queensland Health Department. It would allow the integration of the payroll management and
allowance of the operations and deploying the ultimate integration of the improved technology
development. The governance and decision making would involve the process of motivating
the employees for working harder and developing effective influence for working more
cohesively. The workforce integration is another benefit of using the governance strategy for
the project.
3.1 Platform Foundation (p. 117-118)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
1. Motivation and
Context
Technical KSAE:
KnowledgeAnalytical Capability.
SkillProblem Solving.
AttributeMotivation.
ExperienceDirection.
Project Management KSAE:
KnowledgeJudgment.
Skill Communication.
Attribute Leadership.
Experience Direction.
Business Solution KSAE:
Knowledge  Best Value.
Skill Interpersonal Skill
Attribute Emergency Recovery.
ExperienceCompetence
Relational KSAE:
Knowledge Rationalism.
Skill Capacity to Manage the problematic situation.
Attribute Examination and Assessment.
Experience Assessment and Planning.
2. Joint Governance
structure
Technical KSAE:
Knowledge Federal regulations.
Skill Manipulation of Data.
Attribute Language Proficiency.
Experience Working in Government Sector.
Project Management KSAE:
Knowledge Environmental compliance law.
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
Skill Team Skill
Attribute Examine situation
Experience  Manages well in stressful environments.
Business Solution KSAE:
Knowledge Organizational Knowledge
Skill  Data Entry
AttributePlan Work
ExperienceProactive at Work
Relational KSAE:
KnowledgeAdministrative operations
SkillMultiple Work Assignments
AttributeElectronic Analyst
Experience Admin
3. Integrated Risk
Mitigation Strategy
Technical KSAE:
Knowledge Operational systems and procedures
Skill Risk Assessment Proficiency
Attribute Assessment Planning
ExperienceManages well in stressful environments.
Project Management KSAE:
Knowledge Risk Management
Skill Risk Planning
Attribute Analyst
Experience Manager
Business Solution KSAE:
Knowledge  Organizational Knowledge
Skill  Assessment
Attribute  Manages well in stressful environments
Experience  Developer
Relational KSAE:
Knowledge Operational systems and procedures
Skill Relative Analyst
Attribute Relational
Experience  Business Coordinator
4. Join
Communication
Strategy
Technical KSAE:
Knowledge  Communication system operator
Skill  Communication System operation
Attribute  Technical Expert
Experience  System Operator
Project Management KSAE:
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PROJECT CLAIMS AND DAMAGES REPORT
IMPLEMENTATION OF QUEENSLAND HEALTH PAYROLL
SYSTEM
Knowledge Operational systems and procedures
Skill  Communication Management
Attribute  System Development
Experience Manages environments communication
Business Solution KSAE:
Knowledge  Business Communication
Skill  Strategy development
Attribute  Deployment Integration
Experience  Communication Process
Relational KSAE:
Knowledge  Communication Relation
Skill  Audit Examination
Attribute  Simulation
Experience Manages well in stressful environments.
5. Co-location
Strategy
Technical KSAE:
Knowledge  Operational systems and procedures
Skill  Technical Expert
Attribute  Strategy development
Experience  Geo-location expert
Project Management KSAE:
Knowledge Location Management
Skill  Distribution of Work
Attribute  Location Services
Experience  Manages well in stressful environments.
Business Solution KSAE:
Knowledge  Operational systems and procedures
Skill  Strategy development
Attribute  Place Detection
Experience  Known to Places
Relational KSAE:
Knowledge Geo-Location
Skill  Location Tagging
Attribute  Location Detection
Experience  Manages well in stressful environments.
3.2 Behavioural Factors (p. 119-120)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
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