PPMP20011 Unit Portfolio: Week 3 - Project Manager Role

This student portfolio assignment, part of the PPMP20011 unit, focuses on the role of the project manager in commercial negotiation. It explores various negotiation strategies, including principled negotiation, positional bargaining, compromising, and collaborating styles, as well as methods for conflict management and stakeholder engagement. The assignment discusses how project managers handle inconsistent objectives, manage relationships, and communicate effectively with stakeholders to ensure project success. It also examines the consequences of project delays, disruptions, and changes, including financial overruns and the importance of proper planning. Furthermore, the portfolio evaluates project management tools, such as project scheduling and Gantt charts, used to resolve conflicts and avoid project delays. The assignment references several sources, including studies on negotiation theory, project management, and the causes of project delays, highlighting the practical application of these concepts in real-world scenarios.

(Insert Student Name) / (Insert Student Number) - PPMP20011Unit Portfolio for Week 3
Weekly Portfolio Learning Table
Description of
topics including
reading samples
Learning outcomes
of the unit
Learnings from your experience, this and prior unit reading,
assignments
Supporting
documentation
including your
prior learning
Week 3 Topic: The
Role of the Project
Manager in
Commercial
Negotiation.
Collaborative Project
Procurement
Arrangements
(2015) by Derek H. T.
Walker and Beverly
M. Lloyd Walker;
3. Differentiate methods
of project negotiation,
conflict management, and
stakeholder engagement
across projects consisting
of differing technology
standards and asset
lifecycles.
The project manager plays significant role in the negotiation of the project. The
various negotiation strategies implemented by the manager includes Principled
negotiation in which different parties create an agreement such that both the
parties are satisfied with the current status, positional bargaining which can be
characterized by a pie chart, in which each party tends to have the highest benefits
which occurs due to lack of trust, the project manager negotiates such cases and to
a common objective, compromising style, collaborating style in which the
stakeholders collaborate significantly so as to arrive to a particular objective. The
manager also handles conflicting conditions by setting a common objective
(Savolainen & Ahonen, 2015). He also manages the asset life cycle by controlling and
monitoring the actions and taking suitable decisions. The project manager can also
manage the stakeholder’s engagement through a candid and respectful
conversation.
Savolainen, P., &
Ahonen, J. J. (2015).
Knowledge lost:
Challenges in changing
project manager
between sales and
implementation in
software
projects. International
Journal of Project
Management, 33(1), 92-
102.
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
4. Explain and apply
methods of identifying
and reconciling
inconsistent and
conflicting objectives and
drivers that develop,
The project manager deals with conflicting and inconsistent objective within the
various stakeholders by applying the methods of negotiation such as compromising
techniques, collaborating techniques. Moreover, the project manager has to
manage relationship and proper communication with the stakeholders (Davis,
2014). There are numerous ways of managing an effective communication with the
stakeholders such as ambiguity reduction, confrontations, assertiveness, letting
other people to speak and having a non verbal communication system that enables
Davis, K. (2014). Different
stakeholder groups and
their perceptions of
project
success. International
journal of project
management, 32(2), 189-
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(Insert Student Name) / (Insert Student Number) - PPMP20011Unit Portfolio for Week 3
Description of
topics including
reading samples
Learning outcomes
of the unit
Learnings from your experience, this and prior unit reading,
assignments
Supporting
documentation
including your
prior learning
maintain, mange
relationships and
communication with key
stakeholders.
the stakeholders to communicate properly. The project ensures to have a respectful
and candid conversation with the stakeholders that offers them the opportunity to
share their knowledge and thoughts. The conflict management can be done by
carefully listening to the conflicts and objectives of the stakeholders as they are
equally important in the completion and successful execution of the project.
201.
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
5. Explain the
consequences of project
delays, disruptions, and
changes to planned
activities and the methods
for claims variations,
liquidated damages,
contract entitlements,
and arbitration.
The delay in the construction of the Channel tunnel had devastating effects and the
project led to a failure. There were cost overruns of about US$1.6 billion. These cost
overruns incorporated the time delay due to lack of proper planning and such
erroneous planning lead to the increase of about US$2.25 billion overheads cost
(Islam et al., 2015). Moreover, change in design of the plan also caused delay such
as introduction of the air conditioning system as well as the widening of the doors.
However, no proper planning was implemented prior to the initiation of the project.
Moreover, no actual investors were involved in the construction of the project.
Islam, M. S.,
Trigunarsyah, B.,
Hassanain, M., & Assaf, S.
(2015, October). Causes
of delay in construction
projects in Bangladesh.
In The 6th International
Conference on
Construction Engineering
and Project
Management, Busan,
Korea (pp. 82-86).
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
6. Evaluate project
management tools that
help avoid or provide
conflict resolution via
negotiated solutions.
There are numerous project management tools that help the manger to manage the
progress of the project namely, project scheduling, gantt chart, project tracking and
project reporting. The project manager often utilizes the compromise technique to
resolve the conflicts by using the collaboration and compromise technique. The
manager often focuses on the quick removal of any existing conflicts through
negotiated solutions as having inconsistent objective often leads to conflict among
the stakeholders (Kerzner & Kerzner, 2017). It also leads to the delay in the
completion of the project. In addition to the delay, the cost and time overruns are
also incorporated thus, the manager holds meetings at regular intervals with the
stakeholders so as to resolve the conflicts.
Kerzner, H., & Kerzner, H.
R. (2017). Project
management: a systems
approach to planning,
scheduling, and
controlling. John Wiley &
Sons.
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(Insert Student Name) / (Insert Student Number) - PPMP20011Unit Portfolio for Week 3
References
Alfredson T., & Cungu A. 2008. Negotiation Theory and Practice http://www.fao.org/docs/up/easypol/550/4-5_negotiation_background_paper_179en.pdf;
Kerzner H. 2013. Project Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition. Hoboken, USA: John Wiley & Sons.
Peña-Mora F., and Tamaki T. 2001. "Effect of Delivery Systems on Collaborative Negotiations for Large -Scale Infrastructure Projects”. Journal of
Management in Engineering. Vol:April 2001 pp.105-121
PMI. 2013a. A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th Edition. USA: Project Management Institute.
Walker D.H.T., &Lloyd-Walker B.M. 2015. Theory and Practice Collaborative Project Procurement Arrangements. PMI Published Research.
Wikipedia 2017 Channel Tunnel https://en.wikipedia.org/wiki/Channel_Tunnel visited __/__/____.
Ury W., & Fisher R. 2012. Getting to YES: Negotiating an agreement without giving in. Penguin Random House Australia
Savolainen, P., & Ahonen, J. J. (2015). Knowledge lost: Challenges in changing project manager between sales and implementation in software
projects. International Journal of Project Management, 33(1), 92-102.
Islam, M. S., Trigunarsyah, B., Hassanain, M., & Assaf, S. (2015, October). Causes of delay in construction projects in Bangladesh. In The 6th International
Conference on Construction Engineering and Project Management, Busan, Korea (pp. 82-86).
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Davis, K. (2014). Different stakeholder groups and their perceptions of project success. International journal of project management, 32(2), 189-201.
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