PPMP20013 Unit Portfolio: Managing Change, Disputes, and Resolution
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This PPMP20013 unit portfolio delves into the critical aspects of managing change, disputes, arbitration, and mediation within project, program, and portfolio management practices. It reflects on the learning outcomes of the unit, drawing from weekly studies, experiences, and readings, including mandatory texts by Smith and optional readings by Pinto & Kharbanda and Diekmann & Girard. The portfolio showcases an understanding of key processes, tools, and techniques for investigating and describing project processes related to developing new workings, facilities, equipment, plant, and processes for justifying, designing, developing, or maintaining existing facilities. It also includes supporting documentation and references to prior learning, highlighting the importance of teamwork, communication, and collaborative peer group learning. The portfolio references works by Kerzner, Harrison, and Heagney, demonstrating a comprehensive understanding of project management principles and their practical application.

(Insert Student Name) / (Insert Student Number) - PPMP20013 Unit Portfolio for Week 9
Week 9: Manage change, disputes, arbitration and mediation.
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
Mandatory Readings
Smith Chapters 4,
15 & 20;
Optional Readings
Pinto, J. K. &
Kharbanda, O. P.
(1995);
Diekmann, J. E. &
Girard, M. (1995).
Case Study
QBCC.
1. Review using clear
terminology the
key areas and
processes of
project, program
and portfolio
management
practices as applies
to asset rich
organisations.
I have adjusted whole about thought of system considering and its points of
interest in the errand organization capacities. The use of the information
structure and unmistakable challenges have been fathomed by me. The
appreciation of errand organization application structure can incite intense PM
learning organization and essential initiative. The application are outstandingly
monstrous and hard to get it.
Kerzner, H., & Kerzner,
H. R. (2017). Project
management: a
systems approach to
planning, scheduling,
and controlling. John
Wiley & Sons
Mandatory Readings
Smith Chapters 4,
15 & 20;
Optional Readings
Pinto, J. K. &
Kharbanda, O. P.
(1995);
Diekmann, J. E. &
Girard, M. (1995).
Case Study
QBCC.
2. Discuss the
relevance of tools
and techniques for
investigating and
describing project
process related to
developing new
workings, facilities,
equipment, plant
and processes for
justifying,
designing,
developing, or
maintaining
existing facilities
I have experienced a couple of sorts of the thinking contraptions that are used
for basic reasoning. The usage if the few figuring gadgets and applications have
been gotten and I have experienced about conceptualizing of arrangement of
instruments. The usage if the couple of manual and electronic assignment
organization strategies have helped in understanding the life cycle of program
and portfolio.
Kerzner, H., & Kerzner,
H. R. (2017). Project
management: a
systems approach to
planning, scheduling,
and controlling. John
Wiley & Sons
1 of 4
Week 9: Manage change, disputes, arbitration and mediation.
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
Mandatory Readings
Smith Chapters 4,
15 & 20;
Optional Readings
Pinto, J. K. &
Kharbanda, O. P.
(1995);
Diekmann, J. E. &
Girard, M. (1995).
Case Study
QBCC.
1. Review using clear
terminology the
key areas and
processes of
project, program
and portfolio
management
practices as applies
to asset rich
organisations.
I have adjusted whole about thought of system considering and its points of
interest in the errand organization capacities. The use of the information
structure and unmistakable challenges have been fathomed by me. The
appreciation of errand organization application structure can incite intense PM
learning organization and essential initiative. The application are outstandingly
monstrous and hard to get it.
Kerzner, H., & Kerzner,
H. R. (2017). Project
management: a
systems approach to
planning, scheduling,
and controlling. John
Wiley & Sons
Mandatory Readings
Smith Chapters 4,
15 & 20;
Optional Readings
Pinto, J. K. &
Kharbanda, O. P.
(1995);
Diekmann, J. E. &
Girard, M. (1995).
Case Study
QBCC.
2. Discuss the
relevance of tools
and techniques for
investigating and
describing project
process related to
developing new
workings, facilities,
equipment, plant
and processes for
justifying,
designing,
developing, or
maintaining
existing facilities
I have experienced a couple of sorts of the thinking contraptions that are used
for basic reasoning. The usage if the few figuring gadgets and applications have
been gotten and I have experienced about conceptualizing of arrangement of
instruments. The usage if the couple of manual and electronic assignment
organization strategies have helped in understanding the life cycle of program
and portfolio.
Kerzner, H., & Kerzner,
H. R. (2017). Project
management: a
systems approach to
planning, scheduling,
and controlling. John
Wiley & Sons
1 of 4
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(Insert Student Name) / (Insert Student Number) - PPMP20013 Unit Portfolio for Week 9
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
and equipment
within the context
of their
technological and
asset lifecycle
status.
Mandatory Readings
Smith Chapters 4,
15 & 20;
Optional Readings
Pinto, J. K. &
Kharbanda, O. P.
(1995);
Diekmann, J. E. &
Girard, M. (1995).
Case Study
QBCC.
3. Present and
interpret major
processes that are
based on sound
policy, information,
and research that
enable project
justification,
tenders, contracts,
and selection
criteria to occur in
an asset rich
organisation.
From my experience, I have appreciated the fundamental holding between
system outlining and undertaking cases for completing a powerful mission.
These specific capacities may help in engaging the system outline for string
organization and particular aptitudes. I have gotten some answers concerning
the components of the PPPM procedures and applications for different
endeavor cycle for improving the wander.
Harrison, F., & Lock, D.
(2017). Advanced
project management:
a structured approach.
Routledge
Mandatory Readings
Smith Chapters 4,
15 & 20;
Optional Readings
Pinto, J. K. &
Kharbanda, O. P.
(1995);
Diekmann, J. E. &
4. Critically analyse
management
strategies and
operational
activities from a
broad perspective
to ensure safety
and quality, to
avoid overruns or
rework, to manage
To the extent I can enlighten, I have discovered concerning methodology used in
the midst of making anticipates getting ready capacities and data about the
headway of the assignment organization. I have gotten some answers
concerning the possibility of PPPM and its applications in different endeavor
cycle fields for upgrading assignment and ROI change. This has in like manner
helped me in keeping up the use of directing endeavor execution.
Heagney, J.
(2016). Fundamentals
of project
management.
AMACOM Div
American Mgmt Assn.
Kerzner, H., & Kerzner,
2 of 4
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
and equipment
within the context
of their
technological and
asset lifecycle
status.
Mandatory Readings
Smith Chapters 4,
15 & 20;
Optional Readings
Pinto, J. K. &
Kharbanda, O. P.
(1995);
Diekmann, J. E. &
Girard, M. (1995).
Case Study
QBCC.
3. Present and
interpret major
processes that are
based on sound
policy, information,
and research that
enable project
justification,
tenders, contracts,
and selection
criteria to occur in
an asset rich
organisation.
From my experience, I have appreciated the fundamental holding between
system outlining and undertaking cases for completing a powerful mission.
These specific capacities may help in engaging the system outline for string
organization and particular aptitudes. I have gotten some answers concerning
the components of the PPPM procedures and applications for different
endeavor cycle for improving the wander.
Harrison, F., & Lock, D.
(2017). Advanced
project management:
a structured approach.
Routledge
Mandatory Readings
Smith Chapters 4,
15 & 20;
Optional Readings
Pinto, J. K. &
Kharbanda, O. P.
(1995);
Diekmann, J. E. &
4. Critically analyse
management
strategies and
operational
activities from a
broad perspective
to ensure safety
and quality, to
avoid overruns or
rework, to manage
To the extent I can enlighten, I have discovered concerning methodology used in
the midst of making anticipates getting ready capacities and data about the
headway of the assignment organization. I have gotten some answers
concerning the possibility of PPPM and its applications in different endeavor
cycle fields for upgrading assignment and ROI change. This has in like manner
helped me in keeping up the use of directing endeavor execution.
Heagney, J.
(2016). Fundamentals
of project
management.
AMACOM Div
American Mgmt Assn.
Kerzner, H., & Kerzner,
2 of 4

(Insert Student Name) / (Insert Student Number) - PPMP20013 Unit Portfolio for Week 9
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
Girard, M. (1995).
Case Study
QBCC.
variations and
claims, and to make
decisions to
discontinue or
close projects.
H. R. (2017). Project
management: a
systems approach to
planning, scheduling,
and controlling. John
Wiley & Sons
Mandatory Readings
Smith Chapters 4,
15 & 20;
Optional Readings
Pinto, J. K. &
Kharbanda, O. P.
(1995);
Diekmann, J. E. &
Girard, M. (1995).
Case Study
QBCC.
5. Demonstrate an
effective,
professional level
of teamwork and
communication and
support
collaborative peer
group learning.
This experience have assisted me in giving variety of errand organization
systems with a particular true objective to keep up authentic use of PPPM. The
external and inward focuses of the affiliation have been understood by me. This
experience have been helping me in keeping up a sharp method to manage the
endeavor organization and PPPM applications and its abilities.
Heagney, J.
(2016). Fundamentals
of project
management.
AMACOM Div
American Mgmt Assn.
References
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons
3 of 4
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
Girard, M. (1995).
Case Study
QBCC.
variations and
claims, and to make
decisions to
discontinue or
close projects.
H. R. (2017). Project
management: a
systems approach to
planning, scheduling,
and controlling. John
Wiley & Sons
Mandatory Readings
Smith Chapters 4,
15 & 20;
Optional Readings
Pinto, J. K. &
Kharbanda, O. P.
(1995);
Diekmann, J. E. &
Girard, M. (1995).
Case Study
QBCC.
5. Demonstrate an
effective,
professional level
of teamwork and
communication and
support
collaborative peer
group learning.
This experience have assisted me in giving variety of errand organization
systems with a particular true objective to keep up authentic use of PPPM. The
external and inward focuses of the affiliation have been understood by me. This
experience have been helping me in keeping up a sharp method to manage the
endeavor organization and PPPM applications and its abilities.
Heagney, J.
(2016). Fundamentals
of project
management.
AMACOM Div
American Mgmt Assn.
References
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons
3 of 4
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(Insert Student Name) / (Insert Student Number) - PPMP20013 Unit Portfolio for Week 9
Heagney, J. (2016). Fundamentals of project management. AMACOM Div American Mgmt Assn.
Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach. Routledge
4 of 4
Heagney, J. (2016). Fundamentals of project management. AMACOM Div American Mgmt Assn.
Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach. Routledge
4 of 4
1 out of 4
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