Analyzing Evidence-Based Practice, Data, and Customer Focus Strategies

This report explores the application of evidence-based practice in organizations, highlighting three examples: infection control, safety and wellbeing, and hospital nursing. It emphasizes the importance of timely, ethical, and accurate data in assisting organizational improvement, explaining qualitative and quantitative data measurements used by professionals. The report also discusses how an entity's policies and procedures support appropriate choices and decisions, the range of internal and external customers and stakeholders, and creating value as a people professional. Furthermore, it examines how social media can be used internally and externally to improve communication and organizational practices, and how a customer-focused attitude can be achieved and maintained to ensure consistent high standards and customer satisfaction. The document concludes with a list of references.

UNIT 2

Contents
• Evidence based practice and its application on
organization along
• Three examples of Evidence based practice
• Importance of data in assisting organization improvement
and why data need to be timely, ethical and accurate
• Explain two types of data measurement and information
used by professional people

Contents Contd.
• How entity’s policies and procedures used to support
appropriate choices and decisions
• Range of internal and external customer and stakeholders
that people work with
• Creating value as a people professional and benefits of
providing value to customer and stakeholders
• How people professional work benefits others within the
organization

Contents Contd.
• How social media be used internally and externally in
workplace to improve communication and organizational
practices
• How customer focused attitude can be achieved and
maintain to ensure consistent high standard and customer
satisfaction

Evidence based practice and its
application on organization
It is approach which states
that in an organisation good
decision making can be
achieved with the help of
critical thinking on the basis of
best available evidences at
that time.

Three examples of Evidence based
practice
• Infection control
• Safety and wellbeing
• Hospital nursing

Importance of data in assisting organization
improvement and why data need to be
timely, ethical and accurate
Data helps in understanding
and improving the business
processes which helps in
reducing the wastage of funds
and time.

Explain two types of data measurement and
information used by professional people
• Qualitative Data
• Quantitative Data

How entity’s policies and procedures used to
support appropriate choices and decisions
Policy’s and procedure provides a roadmap to the
organisation for carrying out smoothly daily operations of
the entity as they ensure that entity follows with laws and
regulation which provides an insight to business concern
on effective decision making and streamline business
processes.

Range of internal and external customer
and stakeholders that people work with
The internal stakeholder for any
organisation can be employees,
owners of such company, board
of directors, managers,
investors etc.

Creating value as a people professional and benefits
of providing value to customer and stakeholders
1. Satisfies and happier workforce
2. Improving Efficiency
3. Satisfaction level
4. Shareholder’s value
5. Project time duration

How people professional work benefits
others within the organization
People professional work benefits other within the
organisation in the following ways: -
• Open Jobs
• Performance of organisation
• Career goals

How social media be used internally and externally
in workplace to improve communication and
organizational practices
The following are the benefits the organisation and entity
get from the use of social media in workplace: -
• It allows the employees to take some rest as their
workload increase certain amount to stress on them.

How customer focused attitude can be achieved
and maintain to ensure consistent high standard
and customer satisfaction
In order to build customer
focused attitude it is
important for the
organisation to ensure that
they understand the need and
customer very well as
customer satisfaction directly
related to growth and success
of entity.

References
• Kroll, A. and Moynihan, D.P., 2018. The design and practice of integrating evidence:
Connecting performance management with program evaluation. Public Administration
Review, 78(2), pp.183-194.
• Lok, C.E., and et.al., 2019 update. American Journal of Kidney Diseases, 75(4), pp. S1-S164.
• Massarweh, N.N. and Chang, G.J., 2019. Translating research findings into practice—the
unfulfilled and unclear mission of observational data. JAMA surgery, 154(2), pp.103-104.