International Human Resource Management Report: Just Eat Analysis

This report examines the international human resource management (IHRM) practices of Just Eat, a British medium-sized company. The analysis focuses on the company's implementation of pre-departure training programs for employees involved in international assignments. The report highlights the importance of these training sessions in preparing employees for the challenges of working in foreign markets, emphasizing the need for cultural understanding, language proficiency, and awareness of social life differences. It also explores the benefits of pre-departure training for both employees and the company, including personality development, knowledge improvement, and improved communication skills. The report details the key components of effective pre-departure training, such as cultural profiles, country briefings, cultural adaptation strategies, and logistical information. Ultimately, the report emphasizes the role of IHRM in facilitating Just Eat's international expansion by developing a skilled and adaptable workforce. The company focuses on building a positive image and long-term relationships with customers and stakeholders, making employee training a key factor in its success. The report concludes by stressing the importance of training in creating a strong and adaptable workforce capable of navigating the complexities of the global marketplace.

INTERNATIONAL HUMAN
RESOURCE MANAGEMENT

INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management of human resource at international level is all about exchange of labour at
global market place which means employees are travelling across the borders for gaining
maximum profit in a minimum time period. However, it is very useful or beneficial for
individual because it aids in enhancing the overall personality of an individual by improving
knowledge and skills (Harzing and Pinnington, 2010) . Just eat is a small business entity that is
engaged in designing outstanding food products for facilitating consumers with high tech items
in order to develop the nation in appropriate way. Therefore, assignment is going to highlight the
major policies which is designed for development of labours at workplace. Hence, company is
offering a pre departure training to their employees for acquiring information about their
experiences which they gained while working in an organization . Along with this , it helps in
promoting manpower towards their self growth and development by enforcing them to take part
in several training programmes. It means, overall report is based on improvement sessions that is
designed by an enterprise for their employees.
MAIN BODY
Just eat is a British medium size company which is engaged in preparing outstanding
food items for offering best or healthy stuffs to their desired customers. Their main objective is
to gain maximum benefits by satisfying needs of various clients in a minimum time period.
However, this company is a brand conscious and worried about their image at marketplace.
Managers of company always design products on consumer demand instead of wasting money in
collecting stock. Basically, they believe in building image by gaining maximum trust or loyalty
of millions of clients by manufacturing commodities as per their choice (Briscoe, Tarique and
Schuler, 2012). Company always considered necessary factors while performing their business
activities such as; current trends, competitor items, strategies, fluctuation in various external and
internal factors in order to minimize the possibilities of mistake and errors. Therefore, selected
firm get succeeded in establishing their positive image at international marketplace by improving
knowledge of their employees with the use of advanced technology. Their main motive is to
create long term relations with customers, business partners and various other stakeholders
without wasting time on unnecessary factors. It helps in maximizing their profit level and brings
attention of numerous rich people like celebrities, sports person, politician and so on.
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However, it is not easy for medium size enterprise to build their positive image at marketplace
due to maximization of competition level as it may hamper the working structure of an
association. Just eat is all about serving consumers thus it is essential to appoint high skilled
employees who is having a quality of convincing consumers toward specific product. Employees
are liable for success of an enterprise because all the activities are managed and regulated by
them only. Along with this, consumer attract with the attractive personality of workers because
order are taken by employees only. Thus, it has been analysed that men power is seen as most
mandatory factor success of an association. Therefore, company is focussing on training sessions
to enhance the knowledge or learning of employees in suitable manner so that they can easily
perform their job role without facing any major problem (Armstrong and Taylor, 2014).
Training is one of the useful aspect which helps staff members in various manner such as;
enhance their personality , knowledge, learning, sense humour and so on. Sometime training
activities also act as a motivational factor for individuals because it may refresh the minds of
human beings. In fact, training are also classified into various parts which is discussed as
follows:-
 On the job:- If an individual is acquiring learning by working under senior is falls under
this category
 Off the job:-On the other hand if workers are learning things by going away from
organization then it is known as off the job.
Hence, it has been analysed that development of workers are essential part of an
enterprise because it supports an association in several ways. Along with this sometime it act as a
inspiration session for few members and increase the level of employee retention. Most of the
companies are offering only initial training but Just eat are also involving in providing pre-
departure training to their employees in order to create a healthy relations with them.
Additionally, motivate them to take part in this events for sharing experience with others for
creating future relations with past institutions. Just eat is going to involve in expansion process
for generating more or more revenue by satisfying needs of domestic as well a foreign clients
with their marvellous food stuffs (Guest, 2011). Therefore, in order to introduce any international
project company is conducting a pre departure training to their employees whomsoever are going
to involve in a foreign market and handling complex projects of an association. It helps workers
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in various manner like motivate them to work in a international market by facing several major
issues.
Significant of Pre departure training:- Development events is necessary for every
employees either he/ she is going for internationalization assignment or not because it helps staff
members by enhancing their talents. In fact, number of factors are identified which shows the it
is indispensable for medium size organization to conduct training sessions for assisting
employees about the changes which is faced while dealing at global marketplace. Therefore, few
of the elements are described below:-
 Understanding about culture:- Every nation having their customs and rules on which
entire nation is depend for performing their distinct job roles. While establishing a new
project it is essential to understand the differences which is observed in culture of various
nations in order to minimize the probabilities of any conflict that might create because of
exploitation by outsiders (Brewster, 2017). For example; if a person is unaware about the
beliefs of America then their is a maximum chances of confusion while involving in a
business with Americans. As every nation are very curious and conscious towards their
culture.
 Language:- UK and Americans are having distinct language which may create problem
from outsiders that are coming from outer world for establishing their new business at
marketplace. However, it is not easy to understand the views instead person is not aware
about the local language or any common which is used by foreigners to communicated.
In fact a person who is coming for business person in international marketplace must
learn the interaction method because communicating is the only way to promote goods
across distinct marketplace in a better way. Hence, training must be given to minimize
the language barrier which is faced by employees while involving in international project.
 Social life:- Nations are having different way of living their life which may create
problem for managers of just eat while expanding their business in new area or region.
Thus, this factor also encourage a person to take part in training sessions in order to get
aware about the life style of foreigners which supports them at the time of promoting
their goods or food items in new society (Pinto, 2010) . Basically, every individual are
having their best or favourite food but at the same time youngsters always want to try
something new for understanding the taste every material for judging the best one
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amongst all. It is only happen if employees will understand the way of life which local
people wants in order to attract their minds in a desired time frame.
It means, pre departure training is all about enhancement of human resource at workplace
for polishing them to enter into new emerging marketplace in a proper manner without facing
much more problem or issue. It aids in overcoming issues encountered by an organization in
their development process. Thus, appropriate process of pre departure training is expressed as
follows:-
 Profile of culture:- First or foremost process is to described the suitable overview of a
culture in order to understand the differences and similarities in between host and home
country. It helps an individual while working in a complex situation by assisting towards
corrective path. In fact, person who is going to engaged in this activity must aware about
the nature of a nation where company is going to expand their medium size business.
 Briefing about country:- For example; America is a nation where Just eat is going to
introduce their business then it is essential to acquire necessary information such as;
population, background, current situations, major issues faced by country, political
instability, economy , environmental issues and so on (Alfes and et. al., 2013). It helps an
organization while making their international plan or policies to make changes as per host
country need or requirement. In fact it also aids an association in various situations by
assisting at the time of decision making process.
 Adaptation of culture:- In this phase an individual is going to aware about the
differences which is identified in between both the nation such as America and UK. For
example identifies that tourist phase etc. In order to analyse the differences between both
the country. Along with this it shows the actual culture of a region. It helps employees
while travelling across the places for analysing the food culture of common people in
order to make further decision on their plans.
 Logistical data:- If there is any emergency employees must know to whom he/ she have
to contact by getting updated about the necessary details which is required at the time of
international business. It helps a person for protecting from fraudulent activities which
might occurred at new place because strangers and travellers are not aware about the
nation.
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 Business tools:-Offer best tool for providing best facilities to their consumers by
understanding the requirement of elements to perform a business in new place.
 Training :- Its all about providing training sessions to reduce the probabilities of errors
and mistakes as well as aids in enhancing the knowledge by teaching how to live in a new
place (Brewster, Chung and Sparrow, 2016 ).
 Orientation :- Must learn the method of expressing yourself in front of the public for
making a perfect relations with foreign business men.
 Language :- its time to learn the language of foreign marketplace for minimizing the
conflicting situation as well as helps in controlling the probabilities of harmful effects by
interacting with common people in their local language.
It has been understood that pre departure training is highly advantageous for employees
because it supports the personnel resources in various extent by offering numerous of facilities in
a less price because main motive of an enterprise is to encourage member towards international
projects. At the same time it is not easy to conduct all these activities in a proper manner due to
the availability of various complicated situations because it hamper the life of individuals (
Marchington and et. al., 2016) . Therefore, its all about management of human resource at
international level in order to promote the organization in foreign marketplace for gaining
maximum benefits as well as wanted to establish a positive relations with various companies by
satisfying consumer needs.
Apart from this , it is observed that pre departure training is beneficial for company as well as
employees in distinct ways that is discussed as follows:-
Benefits of pre departure training for employees:-
 Personality development:- first or foremost thing which shows that training is beneficial
is that while sending a human resource at new marketplace company must improve their
overall personality by grooming in appropriate manner.
 Knowledge improvement:- Learning about foreign market get improved by
understanding the data about the nation in order to live their in a comfortable manner. As
a result it is also useful in future also as well as assist at the time of difficult situations.
Along with this capable for fighting with various types of typical problems which might
occurred while dealing in a new marketplace.
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 Language :- learn the distinct way of interacting which helps while interacting with other
people and getting more about the place. Along with this get succeeded in making new
friends which belong from distinct places (Albrech, 2011) .
 Roam around the new place:- one more thing is that employees who is going in a
foreign market get the golden opportunities to see different places which are totally
unique and attractive as compare with other ones. Along with this it helps in capture its
minds towards particular place by refreshing minds.
Benefits for company :-
 Productivity enhance:- initial thing which get improved is that Just eat can easily
increase their productivity by involving in producing new or unique things which may
attract various people.
 Profit maximization:- Expansion is implemented fir generating more or more revenue
by satisfying the needs or demands of foreign companies in better manner. Along with
this, it helps in improving the current situation of an association from home country.
 Build a positive image- Improve the goodwill of an enterprise by creating a business
relations with foreign companies as well as involved with them for acquire more profit.
Along with this focussing on creating long term relations with distinct consumers in a
define time frame ( Berman and et. al., 2012) .
 Long term business:- an organization may also get succeeded in establishing their
business for longer time period.
Apart from this it is assessed that pre departure is highly beneficial for organizational
success and development but at the same time it create problem for employees and enterprise
both that is expressed as underneath:-
Disadvantages for employees:-
 Difficult to understand the new environment which are totally different home nation
because of differences.
 Hard to adopt new culture for less time period .
 Chances of frauds, conflicting situation and wrongful acts which influence the overall life
of employee.
 Differences in dresses create problem while running a business.
 Eating habits is also almost differ from country to country.
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Drawbacks for company:-
 Fluctuation in currency rate.
 Consumer large amount of expenses and profit is less.
 Consumer high time period to complete entire process.
 Major problem while handling different situations.
 Difficult to identify the needs or demand of foreign customers.
 Maximum chances of losses instead of profit.
 Possibilities of fraud.
 Required experience or talented person.
Thus, all the above information shows that international business relations is not an easy
task because of high number of complexity due to numerous of changes which might occurred at
global marketplace (Anderson, 2013). In fact , various authors express their opinions on pre
departure training that this process is very beneficial for company success and development.
Along with this employees are also enhancing their whole personality by involving in
international marketplace on the other hand , few members or theorist argue this that entering
into new market for medium size business is a very tough job due to lack of knowledge in their
existing workers. As international market is full of complexity and confusion which may create
problem for an organization while involving in this kind of activities.
Just eat is small food business whose main motive is to promote qualitative items or
healthy materials across various marketplace for generating maximum revenue in order to
establish their positive image. Along with this focussing on continuing their business for longer
time period.
Ultimately it has been comprehended that globalization isn't a simple undertaking which
requires legitimate consideration and ability with the utilization of advertising procedures to
accomplish set destinations and objectives in wanted time period. In the wake of breaking down
the whole data it has been recognized that organization needs to lead real changes at work
environment with the utilization of present day advancements for upgrading their business
execution ( Purce, 2014). Alongside this they additionally get prevailing with regards to beating
their business issues by crushing their rivals and tries to keep up their picture so as to proceed
with their business for longer era. Subsequently, in coming 2 to 5 years chiefs of Just eat needs to
target adolescents in light of the fact that online administrations are utilized by youthful age for
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getting preferences. Henceforth, it has been resolved that number of apparatuses are available
which assumes an extremely essential part while going into outside commercial centre.
Alongside this it helps in upgrading the execution an endeavour by fulfilment of set targets and
benchmarks. That is to say, number of organizations are taking part in globalization with the
utilization of different present day showcasing exercises which helps whole corporate world in
different confused circumstances ( Kusluvan and et. al., 2010). Truth be told, limited time
devices is about contribution of a few systems like; group of customary and current P'S, online
networking, commercial through TV, daily papers, leaflets, freebees, notices thus forward.
CONCLUSION
From the above report it has been summarized that pre departure training is one of the
most indispensable aspect which is useful at workplace because it helps an enterprise in
promoting their business at international marketplace. Along with this , main objective is to gain
maximum benefits by satisfying the needs or requirement of foreign clients. Training method is
conducted fir reducing doubts which is faced by an individual or employees while moving from
home country to hose country for business purpose. Thus, entire assignment is focussing on need
of pre departure training and its necessity at workplace as well as before going for expansion
process. Throughout the study it is identified that Just eat is medium sized business who is
involving in this process for developing the employees involving in this business activity in order
to control the probability of mistake and errors which may hamper the profit level of an
association. Therefore, pre departure must be conducted by every organization while sending
their employees at international marketplace for preparing them to how to act in new place.
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REFERENCES
Books and Journals
Harzing, A.W. and Pinnington, A. eds., 2010. International human resource management. Sage.
Briscoe, D., Tarique, I. and Schuler, R., 2012. International human resource management:
Policies and practices for multinational enterprises. Routledge.
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Guest, D.E., 2011. Human resource management and performance: still searching for some
answers. Human resource management journal, 21(1), pp.3-13.
Brewster, C., 2017. The integration of human resource management and corporate strategy.
In Policy and practice in European human resource management (pp. 22-35). Routledge.
Pinto, J., 2010. Achieving Competitive Advantage. Prentice-Hall, Upper Saddle River, NJ.
Alfes, K and et. al., 2013. The link between perceived human resource management practices,
engagement and employee behaviour: a moderated mediation model. The international journal
of human resource management, 24(2), pp.330-351.
Brewster, C., Chung, C. and Sparrow, P., 2016. Globalizing human resource management.
Routledge.
Marchington, M and et. al., 2016. Human resource management at work. Kogan Page
Publishers.
Albrech, S.L., 2011. Handbook of employee engagement: Perspectives, issues, research and
practice. Human Resource Management International Digest, 19(7).
Berman, E.M and et. al., 2012. Human resource management in public service: Paradoxes,
processes, and problems. Sage.
Anderson, V., 2013. Research methods in human resource management: investigating a business
issue. Kogan Page Publishers.
Purce, J., 2014. The impact of corporate strategy on human resource management. New
Perspectives on Human Resource Management (Routledge Revivals), 67.
Kusluvan, S and et. al., 2010. The human dimension: A review of human resources management
issues in the tourism and hospitality industry. Cornell Hospitality Quarterly, 51(2), pp.171-214.
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