A Study on Premier Inn: Analyzing Leadership and Employee Performance

This report investigates the impact of leadership on employee performance, focusing on Premier Inn. It explores the concept of leadership, its importance in enhancing employee performance, and the specific effects within the Premier Inn context. The research employs a qualitative approach, utilizing secondary data and thematic analysis to assess both the positive and negative impacts of different leadership styles. The findings highlight the crucial role of effective leadership in motivating employees, building trust, and ultimately improving performance, while also noting the detrimental effects of adverse leadership styles on employee morale and productivity. The report concludes that adopting suitable leadership approaches is essential for Premier Inn to achieve its organizational goals and foster a high-performing workforce.

PROJECT

Table of Contents
TOPIC: TO AANLYSE THE IMPACT OF LEADERSHIP ON EMPLOYEES
PERFORMANCE: A STUDY ON PREMIER INN.......................................................................3
CHAPTER-1....................................................................................................................................3
CHAPTER-2....................................................................................................................................4
Methodology................................................................................................................................4
CHAPTER-3....................................................................................................................................5
Literature review..........................................................................................................................5
CHAPTER-4....................................................................................................................................6
Analysis of data and its interpretation.........................................................................................6
CHAPTER-5....................................................................................................................................7
Conclusion...................................................................................................................................7
REFERENCES................................................................................................................................1

TOPIC: TO AANLYSE THE IMPACT OF LEADERSHIP ON
EMPLOYEES PERFORMANCE: A STUDY ON PREMIER INN
CHAPTER-1
Introduction
Leadership is an important concept under which a specific direction will be provided to
the employees that will lead to the attainment of individual as well as organizational goal
(Rudolph,Rauvola and Zacher, 2018). As under leadership the direction of performing the work
will be provided by the leader which will lead to play an important role in enhancing the
performance of employees. With the concept of leadership, the resources of the organization are
directed which will lead to raise in the efficiency of the organization. Premier Inn is a British
Limited Service Hotel chain. It is one of the largest brand of UK hospitality sector. It makes
operation of its business in various cities and countries. Its headquarter is in Dunstable, UK.
With the aspect of enabling adequate leadership the goal of the Premier Inn can be accomplished
with high employee’s performance.
Aim:
To analyse the impact of leadership on employee’s performance: A study on Premier Inn.
Objectives:
 To analyse the concept of leadership.
 To determine the importance of leadership in the context of employee’s performance.
 To analyse the impact of leadership on employee’s performance of Premier Inn.
Research problem:
Along with changing trends and situation the employees also need to make adoption of
changes which further relate with their turnover and decreased performance. In the same way the
employee’s performance decline because of non-enabling of adequate guidance and direction of
work. Also in changing business scenario in respect to hospitality sector including the Premier
Inn working too, there is a high need of guidance with respect to employees which would not
only lead to the attainment of their goal but the organizational goal can also be accomplished.
With the aspect of leading the employees in terms of guidance their performance can be
improved (Cheong and et.al., 2019).
Research question:
 What is leadership?

 What is the importance of leadership in relation with employee’s performance?
 What is the impact of leadership over the performance of the employees?
CHAPTER-2
Methodology
Research type:
The concerned research will be made through the qualitative type under which the non-
numeric facts and figures will be studied. With the qualitative research the impact of leadership
towards the employee’s performance will be analysed in-depth.
Research approach:
The research will be performed by inductive approach so that the qualitative data in
relation with the leadership and its impact will be analysed in detail.
Research philosophy:
The research will be conducted through the mode of interpretivism philosophy under
which with the help of researcher the interpretation of the research data will be made. This will
lead to in-depth analysis.
Data collection:
The data will be collected from the secondary sources so that the research in relation with
the leadership and its impact will be analysed more adequately. Also with the mode of secondary
data the already published data of the various scholars will be made inclined so that the research
will be conducted in more depth.
Data analysis:
The data will be analysed through the mode of thematic analysis under which the most
relevant theme will be made and data will be interpreted.
Ethical consideration and Reliability and validity:
The ethical consideration will be complied in terms of performing the research with the
compliance of Data Protection Act or the with the aspect of non-copying of work by enabling a
reference list at the end. This will also lead to raise the reliability and validity of the research.
Timeline:
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Introduction
Aims and
objectives
Research
methodolog
y
Literature
review
Collection of
data
Analysis of
data
Conclusion
CHAPTER-3
Literature review
As per the views of Cheong and et.al., (2019) the leadership can be defied as a concept
under which a leader would provide the direction to employees so that along with the goal of the
employees the goal of the organization can also be accomplished. It can also be defied as an
ability of an individual to influence and guide the followers or other member of the organization.
In accordance with Ciulla, (2020) views the leadership play an important role in respect
to an organization and employees perspective. This is because with the aspect of leadership, the
leader can influence the employees and is followers to move their efforts towards the specific
direction. Likewise, with respect to leadership the guidance with regard to the employees will be
enabled that will lead to enhance their performance. As a leader the conflict in the organization
can be solved along with creation of motivation among the employees which will lead to assist
the employees in enhancing their efforts that further leads to high performance of the employees.
Leadership also lead to the attainment of the organizational goal.
Ribeiro, Yücel and Gomes, (2018) elucidates that the leadership has a direct and positive
impact towards the performance of the employees. This is because with the aspect of trust the
leader may lead to motivate the employees in terms of enhancing their efforts. This will lead to

enhance the employee’s performance. As under leadership the support is provided to the
employees in terms of motivation and guidance which will also lead to have a direct positive
impact towards the performance of the employees.
On the other hand, Shafique, N Kalyar and Ahmad, (2018) also said that with respect to
bad leadership the employee’s morale and the performance is badly impacted and affected. It
will lead to have a negative impact towards their morale and the performance of the employees.
It will lead to create demotivation among the employees.
CHAPTER-4
Analysis of data and its interpretation
Leadership and its importance:
The concept of leadership plays an important role with respect to an organization and its
success. In the same way the leadership also play a major role in respect to employees wherein it
motivates the employees and raise their performance with the aspect of guidance and providing
of direction. It is also analysed that with respect to most appropriate leadership style adopted by
the leader towards its followers, the employees will be motivated that further reflect in their
enhanced performance (Ciulla, 2020). Also with the aspect of leadership the leader may
influence the employees to direct their efforts towards a particular direction which will lead to
assist them in attaining their goal along with the organizational goal i.e. the goal of Premier Inn.
In the same way it is also analysed that with the mode of adoption of adequate mode of
leadership style by the leader would have a direct impact towards the behaviour of employees
which will further lead to enhance their performance. This shows that the aspect of leadership is
highly important with respect to Premier Inn as well as towards the performance enhancement of
employees.
Leadership and its positive impact:
As per the secondary analysis it is found that leadership have a direct and positive impact
towards the performance of employees. This is because with the mode of leadership and
appropriate leadership style the leader would guide and influence the employees, build trust
among them (Bake, 2019). This will lead to motivate the employees towards taking of effective
moves which will ultimately lead to enhance their performance.

In the same way it is also analysed that the leaders who empower and inspire have a great
ability to make influence towards the action of team. Inspiration and empowerment of employees
would have built trust and loyalty among them which is counted as positive qualities which
further create productive and strong corporate culture in an organization. This is further associate
with the employees in terms of enhancement of their performance. This is because when the
employees get the most suitable and positive organizational culture then this will directly reflect
in their performance (Gulseren, Thibault and Kelloway, 2019). Since with the mode of
leadership the leader makes close association along with assist the employees in terms of
providing guidance which directly lead to raise their performance.
Negative impact of adverse leadership:
Likewise, it was also analysed that as a leader and its style or work has a direct impact
towards the employees so the adoption of negative and wrong moves of the leader would further
lead to have a direct negative impact towards their performance. This means it will lead to make
decline in the standard of the performance of the employees. This is further analysed that the
adoption of inappropriate leadership style like the autocratic under which the entire power
remain in the hand of leader would further demotivate the employees and thus their performance
would be affected along with declining their morale. Thus, it is important that the most suitable
and adequate leadership would be adopted by leaders in Premier Inn so that along with
employee’s performance the goal of Premier Inn will also be meet.
CHAPTER-5
Conclusion
From the above research and analysis, it can be concluded that the leadership has a direct
and major role towards the performance of employees. Adoption of most suitable leadership
style and behaviour would lead to play an important role in raising the performance of Premier
Inn and thus the employee’s performance too. In the same way it is also concluded that with the
aspect of leadership the trust among the employees will be build which will further lead to raise
their performance along with building and raising the morale among the employees. With this
research it can also be concluded that as leader has direct influence towards the employee’s
performance so an adoption of wrong approach and style would lead to negatively impact the
performance of employees.

REFERENCES
Books and journals
Bake, M., 2019. The importance of leadership and employee retention. Radiologic
technology. 90(3). pp.279-281.
Cheong, and et.al., 2019. A review of the effectiveness of empowering leadership. The
Leadership Quarterly. 30(1). pp.34-58.
Ciulla, J.B., 2020. The importance of leadership in shaping business values. In The search for
ethics in leadership, business, and beyond (pp. 153-163). Springer, Cham.
Ciulla, J.B., 2020. The importance of leadership in shaping business values. In The search for
ethics in leadership, business, and beyond (pp. 153-163). Springer, Cham.
Gulseren, D.B., Thibault, T. and Kelloway, E.K., 2019. The role and importance of leadership in
creating psychologically healthy workplaces. In Creating psychologically healthy
workplaces. Edward Elgar Publishing.
Ribeiro, N., Yücel, İ. and Gomes, D., 2018. How transformational leadership predicts
employees’ affective commitment and performance. International Journal of
Productivity and Performance Management.
Rudolph, C.W., Rauvola, R.S. and Zacher, H., 2018. Leadership and generations at work: A
critical review. The Leadership Quarterly. 29(1). pp.44-57.
Shafique, I., N Kalyar, M. and Ahmad, B., 2018. The nexus of ethical leadership, job
performance, and turnover intention: The mediating role of job
satisfaction. Interdisciplinary Description of Complex Systems: INDECS. 16(1). pp.71-
87.
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