Presentation and Q&A Session Plan: Reflection Assessment 1 Details

This document outlines a session plan for a presentation and Q&A, focusing on Reflection Assessment 1. The session aims to introduce and reinforce key concepts related to organizational goals, values, and standards. It includes an introduction to motivate participants, followed by a detailed exploration of organizational objectives, core values (integrity, customer focus, innovation, teamwork, respect, and drive), and essential organizational standards such as accounting, quality, health and safety, and performance standards. The plan also addresses the professional roles of employees and their understanding of environmental management, OH&S, product safety, service quality, and ethical considerations. Interactive elements such as question-and-answer sessions, note-taking, role-playing, and group discussions are incorporated to ensure active engagement and comprehension of the material.

Reflection Assessment 1
Assessment 1
Presentation and Q&A (SESSION PLAN)
Key points Training aids/tools Time Learning check
Introduction
Open session: introduce
tutor, give general
overview objective of the
information session, and
introduce them to the
main topics to be
covered. Give them a
reason to be in the session
and how it will be of
values to them.
Providing a motivating
reason to be engaged in
the information session.
Handouts showing session
structure and the topics
to cover notebooks and
pens
10
minute
s
Confirm that the team
understands what the
whole session will be
about. Make sure they
are motivated for the
day.
The members understand
the meaning of
organizational goals, need
for organizational goals,
the meaning of the terms
Recording what is and
what is not the
organizational goal, what
is and what not
professionalism is, and
30
minute
s
Ensure that the team is
motivated to do the
exercise and members
are engaging actively.
Make sure team

Reflection Assessment 2
professionalism, and
ethics.
what is and what is not
ethical.
members understand
the meaning of each
term in the context of
the organization.
Main Session
Understand the
organization's objectives.
1. Marketing
competitiveness
2. Customer
satisfaction
3. Quality
product/services
4. Profitability
5. Bigger market
share
6. Employee
satisfaction
Recording, note taking
and questions and
answer session. The
members will be
required to ask me a
question on
organizational goals
which I should explain
to the extent they
understand.
60
minutes
Ensure that the session
is interactive to the
extent possible.
Check that each
member understands
the main objectives of
the organization and
that they are ready to
be identified with
them.
I should make sure
they appreciated the
need for these
objectives in the
organization.
Before proceeding I
should make sure that

Reflection Assessment 3
they are motivated to
achieve the
organizational
objectives.
Appreciate the values of the
organization:
1. Integrity
2. Customer
orientation
3. Innovation
4. Teamwork
5. Respect
6. Drive
Recording, note taking
and questions and
answer session. The
members will be
required to ask me a
question on
organizational goals
which I should explain
to the extent they
understand.
60
minutes
Ensure that the session
is interactive to the
extent possible.
Check that each
member understands
the core values of the
organization and they
are ready to be
identified with them.
I should make sure they
appreciated the need
for these values in the
organization.
Before proceeding I
should make sure that
they are motivated to
achieve the
organization values.

Reflection Assessment 4
Understand the
organization standards:
These are standards that
must be observed by the
organization through the
employees. Such
standards that the
organization needs to
adhere to are:
1. Accounting
standards
2. Quality standards
3. Health and safety
standards
4. Performance
standards
Question answer: I
will be asking the
team members on the
standards that are
likely to affect to
affect any business
organization.
Participants are
expected to take notes
on the discussion. This
will be a discussion
session.
60
minutes
Ensure that the session
is interactive to the
extent possible.
Check that each
member understands
the standards that are
likely to affect the
organization operations
and they are ready to
observe these standards
I should make sure they
appreciated the need
for these values in the
organization.
Before proceeding I
should make sure that
they are motivated to
achieve the
organization values.
Understand their roles as
professionals. And how
they can be model
Use of lectures with
note-taking. The
lecture will be more of
60
minutes
Make sure that
members understand
their role as

Reflection Assessment 5
professionals: a motivational talk to
the team.
professionals in the
organization. How they
can be a role model in
the organization.
Ensure they are
motivated and
encouraged to be
identified with their
role in the organization.
Understand the following
terms as expected by the
organization.
1. Understand
environmental
management
2. OH&S
3. Product safety
4. Service
5. Values and ethics
Roleplay, every
member to explain
their perspectives on
the terms. Write them
in their notebooks.
Group discussion.
60
minutes
Make sure the team
understands the terms
and how they relate to
the organization.