This report provides a comprehensive analysis of management and operations at Pret A Manger, examining the roles of leaders and managers within the organization. It defines the characteristics of both roles and applies relevant management theories such as Management by Objectives, Behavioral Management Theory, and Transformational Leadership Theory to illustrate their practical application within Pret A Manger. The report further explores how leadership and management functions adapt to different situational contexts, referencing the role of CEO Clive Schlee and examining situational, systems, and contingency leadership models. It also covers motivational theories like Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory, linking them to employee motivation at Pret A Manger. The analysis extends to operational strategies, including supply chain management and quality control, highlighting how Pret A Manger maintains its competitive edge. Desklib provides access to this and other solved assignments to aid students in their studies.
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