Quality Management Strategies and Assessment for Primark Report

This report provides an overview of quality management within the Primark organization. It discusses the importance of assessment in evaluating the company's performance, highlighting self-assessment as a key method for identifying areas for improvement. The report emphasizes the significance of communication and record-keeping in facilitating knowledge sharing and customer interaction. It also outlines guidelines for staff consultation, emphasizing the role of employee input in strategic planning and execution. Furthermore, the report suggests modifications, such as employee empowerment and team approaches, to enhance quality management and customer service within Primark. These strategies aim to improve work quality, meet targets, and ultimately maximize results while minimizing costs.

Quality Management

Introduction
Quality management refers to overall activities and
performance in order to maintain required level of
excellence and better quality. Every organization wants
to offering the best quality of product for attracting
more people and increase the number customer as well.
Further, every managers and leaders control the overall
management of company for produce good quality of
stuff material and provide better level of comfort to
people.

The role of assessment in Primark
organization
Higher authority have to identify the 'state of health'
for evaluating activities of company are running well
or not. Self assessment is the best method which is a
ongoing process identify the best possible outcome. It
is the systematic and continuous approach which help
companies to review their overall functions or
operation. By preparing own assessment report
managers have to focused on their functions and
improve them if needed. On the basis of his own
knowledge he can verify effectiveness of operation.

Significance of communication and
record keeping
Communication plays a significant role in every business
organization. Through this factor knowledge and ideas are
easily share and between persons. It is a free flow of interaction
directly to the person to whom information is have to provide.
Managers can directly interact with their customer in order to
convenience them regarding purchasing their goods and
services and try to attract them towards product. Through direct
communication with people Primark able to reduce their
weaknesses and improve performance accordingly. It is a
regular process through which companies can get feedback
from customer and focused on them.

Guidelines on the stages of staff
consultation
Staff members can share their views, ideas and knowledge in
order to provide growth and development to organization.
Collectively they can make plans and strategies and execute
them where it is necessary. The main success point of Primark
is communication. It can assist company to share views and
take creative action which assist firm to meet long term goals
and objective. Execution of planning and strategies are related
with the production quality which every firm needs to maintain
in order to maximising result and minimising cost. It can
encourage staff members which help them to improve work
quality and complete target on time.

New system or modification to existing
system.
In order to deliver high quality of cloth to the customer
of Primark, mangers can maintain performance of
company and proving best customer services for attract
more people. Various modification which members of
Primark have to use them are as follows:
Empowering employees and team approach- Quality
management of company have to provide incentive to
their workers and give proper support to them. Workers
involvements and participation in work must be enhance
through method of empowerment. Team work give
advantage to members to share their views and ideas.