Report on Primark's International Marketing Strategies and Analysis

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This report provides a detailed analysis of Primark's international marketing strategies. It begins with an introduction to international marketing and its importance, then delves into Primark's approach. Task 1 examines international marketing strategies, including the marketing mix (product, price, promotion, and place), market entry strategies (exporting, franchising, joint ventures), and a SWOT analysis of Primark. The report also discusses the application of marketing theories like the Ansoff Matrix and Balanced Scorecard. Task 2 focuses on the drivers of globalization and how they influence Primark's strategic choices, particularly in emerging markets like India. The report concludes by exploring various internet marketing strategies that Primark can employ to enhance its growth in the global market, such as individualized and global marketing strategies, and discusses the application of models like the Ansoff matrix and strategies used by companies like Tesco and McDonald's to meet global consumer demand. The report emphasizes the importance of adapting to local cultures and market conditions for successful international expansion.
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International Marketing
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Table of Contents
TASK 1 ...........................................................................................................................................3
TASK 2............................................................................................................................................6
REFERENCES..............................................................................................................................10
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INTRODUCTION
International marketing refers to the strategies that are adopted by an organization to
enhance and increase their sales and value in markets that are across the national boundaries of
nation. It refers to the plan of action in which a company chooses those tactics which are helpful
in building a positive image of firm in context of international market (Chaston, 2014). This
present report has discussed about the organization namely Primark and its international
marketing strategies. Here, many ways are mentioned through which firm can improve their
international policies and procedures. Apart from that, various elements of marketing mix are
chosen by the cited company .
TASK 1
International merchandising strategies refer to policies and procedures that have been
adopted by an organization to improve their marketing in the world-wide market. Primark is a
UK based organization which is one of the biggest retail companies across world. It deals in the
retail business of clothes, accessories, food items and confectionery. So, it is obvious that
marketing manager of the cited organization aims to build a strong corporate image in front of its
customers and also, in the global market area. International marketing is a tactic or a concept in
which company applies principles of marketing to more than one country. As, technology creates
leaps in communication, transportation and financial flaws, the world seems to be smaller and
smaller (Felzensztein, C and et. al., 2014). Through international strategies in marketing, it is
possible for Primark to conduct the business globally and interact with its customers. Worldwide
marketing plan of action refers to activities that are coordinated and integrated across multiple
country markets. Various steps for developing a marketing strategy are:
Research for a particular place for their products and services
Preparing a strategy through which company can achieve success
Assessment of strategies
Modification of policies
Developing the market
Review of overall marketing strategies
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It has been evaluated that the organization namely, Primark, should adopt marketing mix
elements in the implementation of international strategies to attain its organizational goals and
objectives (Okazaki and Taylor, 2013). Various elements of marketing mix are:
(Source: Marketing mix, 2017)
Product: A product can be either a tangible good or an intangible service that fulfils the
needs and wants of customers. The marketing manager should recognise that the products
and services being offered by the firm should be attractive and of good quality so that
they can achieve customer satisfaction from different countries.
Price: Marketing manager should determine the prices of products and services in a
reasonable manner so that customers can attract the customers globally. Pricing should be
set by the manager in accordance with supply and demand in international market
(Vrontis, Thrassou and Czinkota, 2011).
Promotion: Manager of Primark should promote the products and services in
international market through using promotional techniques like social media, public
relations, e-mail marketing strategies, etc. by which institution can access its various
customers throughout the world.
Place: Place is also very important for developing an planetary strategy regarding its
global marketing. Marketing manager should determine the location where product is to
be placed.
Illustration 1: Marketing Mix
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Also, it is recommended by the marketing manager of company namely Primark that it
should adopt the various market entry strategies and techniques to enter international market.
Below mentioned are the schemes that company should follow: Exporting: It is one of the methods which can be taken by companies in order to enter in
international market. It means to sell the products and services of company to different
countries (Zou and Fu, 2011). It is advantageous because it requires less investment and
allows a business to develop international strategies and plans. Franchising/ licensing: Company can also choose this as a marketing entry tool. It has
an advantage that these terms are simple and quick for implementation and has minimal
costs.
Joint ventures: Primark can also enter into the international market through venturing
with another party. joint venture is the form of entering a market in which two parties
join each other with the aim to make profits by contributing capital, time, money and
technical know- how with a view to share common profits .
By adopting any of the aforesaid strategies or tools, organization namely Primark can
enter in international market for expanding their business operations. Also, by following or
taking these strategies and elements of marketing mix, company can face their threats
successfully and grab the opportunities. SWOT analysis of Primark is as follows:
Strengths:
It is the low cost leader in low -priced Disposable fashion. It attracts many customers
across the global market (Cheng, Kotler and Lee, 2011).
Also, company offers its clothing products at a very cheap rates.
Weaknesses:
Firm does not operate its business operations in an ethical manner which proves to be
the biggest weakness for the company it is so because unethical behaviour can lead
to poor image of company among its members. .
It does not highly offers trendsetting and stylish brands to its customers throughout
the world, which can also be a weakness and negative point for the company.
Opportunities:
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In international market, cited company has an opportunity to rise obesity level
regarding its clothing sector (Coviello, McDougall and Oviatt, 2011). It has a chance
to invest in plus size clothing ranges.
Also, company has ventured into global market. It also has a possibility to open 10
more stores in different places in the world which likely to increase its revenues.
Threats:
Brexit has cause a lot of uncertainty for Primark as a parent company of Primark has
took the decision to leave the EU which creates threat for company in business
environment.
Also, if company strategically plans their operations and activities, it can help the
firm to overcome its threats. One other threat for the organisation will be created if
Britain goes ahead and leaves the EU.
In order to grow and sustain in the international market, marketing manager of Primark
should use several marketing theories for expansion of their business operations across world.
Different theories are:
1. Ansoff Matrix: This theory focuses on market penetration, product and market
development as well as diversification. Market penetration means to expand its products
and services of Primark in the global market (Felzensztein, C and et. al., 2014). For
example: company can increase its clothing products to attract more customers. Also,
market development refers to the situation in which firm can develop its area of
operations.
2. Balanced Score Card: This is a theory of marketing which means to develop a strategy
through which managers can see how well and efficient their business operations can run
so that it can achieve the objectives of company.
TASK 2
Globalization is considered as the process through which businesses aims to develop its
international influence and thus operate in an international scale. However, there are various
factors that influences globalization and thus it is considered as the major drives of globalisation.
Thus, it involves technological, political, market, competitive and cost drivers (Papadopoulos
and Heslop, 2014). However, all such drivers impact on the strategic choices made by Primark in
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regard to enter into an emerging market i.e. India. Following are the different drivers of
globalization that helps Primark to enter into international market and thus enhance the product
range so that customers could be attracted towards firm-
Technological drivers- In regard to make strategic choices of entering into emerging
market i.e. India, Primark needs to improve its technological advancement so that product
quality could be improved. Also, it is significant for businesses to implement such
innovative measures and thus raise the performance of firm so that sales and profit
margin could be increased (Czinkota and Ronkainen, 2013).
Political drivers- Company also needs to comply with different legislations and
regulations formulated by the particular emerging country in which firm is aiming to
expand its operations. Therefore, management of firm needs to comply with such factors
and thus enable business to make effective entry into emerging market. It is essential for
business to undertake effective political rules and regulations in order to carry out the
business operations successfully (Nahavandi, 2016).
Market drivers- In order to bring enhancement within the business, Primark aims to reach
to international market and bring opportunities for attaining growth and development.
Company needs to enter into international market and thus obtain opportunity in the form
that it helps in gaining satisfaction among customers.
Cost drivers- It can be evaluated that cost could vary from country to country and thus it
is essential for businesses to take advantage of this fact. However, it is significant for
businesses to develop opportunity in regard to build global scale economies and develop
product development costs. Primark needs to identify the market conditions and then
identify the cost factors that would impact upon the business functioning (Wu and
Naidoo, 2016).
Competitive drivers- It is another crucial globalization driver that helps in bringing
change in business. Primark needs to identify its competitors and then improve its
product quality at affordable prices so that competitive edge could be attained in an
effective way. However, it is crucial for firm to improve business performance and thus
bring positive outcomes in market (Sun, Paswan and Tieslau, 2016).
All the identified drivers impact upon the globalization and thus carries out strategic
choices made by firm in relation to make the best practice of deciding in relation to enter into an
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emerging market. However, Primark needs to make strategic choices and thus effectively enter
into emerging market so that desired results could be attained (Hilal and Mubarak, 2016). It is
essential for cited firm to bring innovative advancement in technology and thus enhance the
quality of products so that sales and profitability could be raised.
There are many companies who perform their operations at the global in order to improve
their brand image. In order to gain profit, they have to follow some marketing strategies so that
they can sustain their competitive advantage. Primark uses Ansoff matrix model in order to
expand their business. There are four strategies in this model such as product development,
market penetration, product penetration and diversification. So in order to offer their services at
the global level they can follow market development and diversification.
In market development, companies offer their existing products in the new market in
order to create a strong base of customers. Apart from this, they can diversification where an
enterprise offer their new products in the new market so that they can improve their growth in
the market. For example, Tesco offer their services in different countries in order to create a
strong base of consumers. So, they are using market and product development strategies so that
overall revenues can be generated. On the other hand, McDonald's is providing food products to
their customers as per their demand (Sousa and Filipe Lages, 2011). They follow the strategy in
order to get success in the market. In order to fulfil the desire of people of different countries,
they have to adopt their culture like when Mcdonald's offer their products in India they follow
their culture. These are models that are adopted by the organisation who want to offer their
services all over the world.
Primark can use some of the internet marketing strategies in order to enhance their
growth in the market. Some of the strategies are:
Individualized marketing strategy: In this kind of strategy, companies are focuses on their
target customers so that they can fulfil the needs of their consumers in an efficient
manner. Along with this, the main aim of companies is to make the balance between the
cost and profits so that their business operations can be established in an efficient
manner. Further, when Primark offer their services in other country then they have to
focus on the political, social and economical barriers.
Global marketing strategy: In this kind of strategy, companies are promoting their
operations at global level because now the taste and interest of the customers are same. In
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order to perform their operations in an efficient manner they have to deal with their
different customers so that competitiveness can be achieved (Douglas and Craig, 2011).
Along with these marketing strategies, the manager can use some other tools and techniques such
as advertisements, price promotion, B2B marketing, inbound and outbound activities. Through
the advertisements, company can increase the brand awareness among all the people of the
country. If the economy of the country is good, then it will help the enterprise in improving their
growth.
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REFERENCES
Books and Journal
Chaston, I. (2014). Small business marketing. Palgrave Macmillan.
Cheng, H., Kotler, P., & Lee, N. (2011). Social marketing for public health: global trends and
success stories. Jones & Bartlett Learning.
Coviello, N. E., McDougall, P. P., & Oviatt, B. M. (2011). The emergence, advance and future
of international entrepreneurship research—An introduction to the special
forum. Journal of Business Venturing. 26(6). 625-631.
Czinkota, M. R., & Ronkainen, I. A. (2013). International marketing. Cengage Learning.
Felzensztein, C & et. al., (2014). International marketing strategies in industrial clusters:
Insights from the Southern Hemisphere. Journal of Business Research.67(5).837-846.
Hilal, M. I. M., & Mubarak, K. M. (2016). International Tea Marketing and Need for Reviving
Sri Lankan Tea Industry. Journal of Management. 9(1).
Nahavandi, A. (2016). The Art and Science of Leadership -Global Edition. Pearson.
Okazaki, S., & Taylor, C. R. (2013). Social media and international advertising: theoretical
challenges and future directions. International marketing review.30(1). 56-71.
Papadopoulos, N., & Heslop, L. A. (2014). Product-country images: Impact and role in
international marketing. Routledge.
Skarmeas, D., Zeriti, A., & Baltas, G. (2016). Relationship Value: Drivers and Outcomes in
International Marketing Channels. Journal of International Marketing. 24(1). pp.22-40.
Sun, Q., Paswan, A. K., & Tieslau, M. (2016). Country Resources, Country Image, and Exports:
Country Branding and International Marketing Implications. Journal of Global
Marketing. 29(4). pp.233-246.
Vrontis, D., Thrassou, A., & Czinkota, M. R. (2011). Wine marketing: a framework for
consumer-centred planning. Journal of Brand Management.18(4-5). 245-263.
Wu, T., & Naidoo, V. (Eds.). (2016). International Marketing of Higher Education. Springer.
Zou, S., & Fu, H. (Eds.). (2011). International marketing: Emerging markets. Emerald Group
Publishing.
Sousa, C. M., & Filipe Lages, L. (2011). The PD scale: a measure of psychic distance and its
impact on international marketing strategy. International Marketing Review. 28(2). 201-
222.
Douglas, S. P., & Craig, C. S. (2011). Convergence and divergence: Developing a semiglobal
marketing strategy. Journal of International Marketing. 19(1). 82-101.
Online
INTERNATIONAL MARKETING. 2017. [Online]. Available
through:<http://www.referenceforbusiness.com/small/Inc-Mail/International-
Marketing.html>. [Accessed on 20th March 2017].
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