Primary Healthcare: Services, Demographics, and Health Outcomes

This report provides an in-depth analysis of primary healthcare services, focusing on the types and range of services offered by healthcare organizations, particularly using a case study of a clinic in Melbourne. It explores the influence of socio-demographic characteristics of the community on servic...Read More

Running head: PRIMARY HEALTHCARE
PRIMARY HEALTHCARE
Name of the student
Name of the university
Author note

1PRIMARY HEALTHCARE
Executive Summary
The report aims at answering the questions relating to the availability and the types of
services offered by the primary healthcare organizations. In order to support the points of
discussions of this report an organization situated at Melbourne is being taken and their
services are being evaluated throughout the report. The effects of the socio-demographic
characteristics of the region also affect the availability and the range of services being offered
by the clinic and how the socio-demographic structure affects the health outcome of the
community. The influence of the health conditions of the people, living in the community,
and the perpetual dependence of the clinic on the demography is being discussed in this
report.

2PRIMARY HEALTHCARE
Table of Contents
Introduction................................................................................................................................3
1 Type and Range of service......................................................................................................3
2 Socio-demographic characteristics of the community opting for the services.......................4
3 The influence of the socio-demographic characteristics on health outcomes.........................5
4 Theoretical knowledge of the characteristics and its influence on nursing.............................5
5 The possible steps that the nurse can take...............................................................................6
Conclusion..................................................................................................................................7
References..................................................................................................................................8

3PRIMARY HEALTHCARE
Introduction
` The ever-changing world has resulted to the rise of a series of situations and events
leading to the complexities of human diseases and sufferings. Proper supervision and steps to
outnumber the cause can be the effective steps to enumerate the diseases. In this context, a
number of questions will be answered based on a the services provided by a particular
primary healthcare unit, and the steps they have taken in order to establish themselves as one
of the effective healthcare providers. The Hopper’s lane General Practice Clinic, situated near
Melbourne, undertakes actions that help the community residing near the clinic by supporting
their health needs (Hopperslanegp.com.au, 2017). The report aims at making it clear to the
readers regarding the types and range of services offered by the clinic. The demography of
the community attending the clinic and the health related issues that the community faces.
1 Type and Range of service
The Hopper’s lane general clinic is a newly situated general family friendly clinic,
which concentrates mainly in serving the communities located near Wyndham. There are
different kinds of healthcare services being rendered depending on the medical attention that
is required and desired by its patients. There are different sections that attend the different
and diversified healthcare requirements according to their own specializations (Fiscella,
Burstin & Nerenz, 2014). Under their general practice schedules, they take care of the acute
illnesses and looks after chronic health issues. It also undertakes family and woman
healthcare issues relating to maternity and other problems that might arise . They monitor
children’s health and issues relating to the growth and development of the individuals. Under
the vasectomy section, they undertake actions in order to help in family planning and
development accordingly.

4PRIMARY HEALTHCARE
The other sections of this general clinic concentrates mainly on diseases relating to
travel and in curing the diseases accordingly. The professional doctors in this section of the
clinic are attending diseases like hepatitis (A and B), typhoid, yellow fever and the like.
Likewise, other sections concentrate mainly on injury prevention and minor injury
management (Wakeley, King & Wilton, 2016). It also undertakes ways to resolve the issues
relating to medication of the industrial and the aviation sector, and the medical checkups
required before pre employment.
The healthcare services rendered by the clinic is broadly classified aiming at different
kinds of issues that the patients face. The cosmetic remedies and remedies in the field of
chronic diseases are also being well treated in the general clinic assuring a good health of the
patients. the patients opting for immunizations are taken care of in the same clinic. It is most
supposedly a family clinic, which aims at serving ever members of the family, irrespective of
the patient’s age group or the status of the patient (Holman & Walker, 2017). Moreover, there
is a diversity that can be noticed in the clinic, which adheres to the changing trends and
requirements in the healthcare of the patient.
2 Socio-demographic characteristics of the community opting for the services
According to the results of the Wyndham Housing Survey (WHS), Wyndham is a
diversified community. The characteristics tend to vary between the district areas. These
particular variations reflect the status of the people living in the area. Healthcare is the major
employment industry for all the districts of Wyndham (Allen, et al., 2017). It is considered
that Wyndham experienced a heavy growth of population across Australia.
The education rate is relatively low in Wyndham as the WHS report stated that many
districts still are affected by the lower rates of higher education attained by the students there
(Ensocare.com., 2017). Manufacturing and health industry being the two sectors that

5PRIMARY HEALTHCARE
supported more than a half lives in Wyndham accounts to its source of income being derived
from the industrial sectors.
3 The influence of the socio-demographic characteristics on health outcomes
The socio-demographic characteristics create a vast influence on the health outcomes
of the region. The community in the region, having a diversified background, has different
and diversified healthcare requirements depending on the culture and language and the
mentality of the people living in the community (Camden et al., 2017). Moreover, the
important criterion that influences the diversification in the healthcare is simply the
differences that the people have due to their respective habits and the manner of work they
perform.
The source of income in this part of the world is based on the industrial sector, which
might result to serious health hazards and other problems (Chen et al., 2016). Problems might
also arise due to the emission of harmful elements in the industrial sector, which might be
harmful for the existing and the coming generations.
A certain section of the people in Wyndham ran out of food, as they could not afford.
However, the WHS report also stated that a person, at Wyndham, could raise money in an
emergency from family friends as fast as was possible. It portrayed the strength of the
community they live in. due to overpopulation (as was mentioned by many reports that it
suffers from a rise of population over the past ten years) (Funk & McCombs, 2017).
4 Theoretical knowledge of the characteristics and its influence on nursing
In accordance to the common concepts, nursing includes four major factors that
influence the services being rendered by the clinic. The four factors include the patient, the
environment in which the patient resides, the health condition of the patient and nursing itself

6PRIMARY HEALTHCARE
with its goals and functions (Padgett et al., 2017). The patient and the environment the patient
is from helps in determining the health issues the person might suffer-relating to the person’s
exposure to the industrial or environmental wastes. The health condition of the patient
determines the sustainability and development of the patient’s health status. The health issues
of the patient and the strategies that the nurse formulates in order to provide a better treatment
to the patient, which accounts to the effective framework of nursing.
The socio-demographic structure of the community hugely influences the nursing
strategies taken in evaluating and developing an effective path of nursing. The densely
populated areas of the region need more attention than the other portions as the diseases tend
to brood in the densely populated areas due to scarcity of food or lack of proper sanitation
facilities (Yakovleva, 2017). Moreover, the effects of over population are often a burden on
the land and the available finite resources that seems to deplete with the passage of time,
resulting to the scarcity. The denser the population of the area the higher is the mortality rate.
Nursing in these areas needs to consider these factors and formulate strategies in accordance
with the situation to cope up the crisis. Wyndham is a diversified region, with people from all
religions and sects and culture mingling, thus resulting to different healthcare issues being
faced by the healthcare executives or the nurse in general.
5 The possible steps that the nurse can take
The nurse can take steps to improve the availability of the resources that was scarce-
that being the cause of the disease (Arpey, Gaglioti & Rosenbaum, 2017). Resources like
food and clean water, a better hygiene- that being a necessity to lead a healthy life and by
introducing proper sanitation, which might help in eradicating the health related issues of the
patient. The nurse can promote safety of the patient by recognizing the psychological
response of the body, of the patient, due to the health conditions (Cherry & Jacob, 2016).

7PRIMARY HEALTHCARE
The nurse might also make use of the intellect by identifying the emotions, which are
being interrelated with the disease and by the proper monitoring and undertaking effective
verbal and non-verbal communication skills eradicating the misconceptions that brood over
the patient’s mind (Gopee & Galloway, 2017). The nurse in order to make the process of
healing more effective must consider a therapeutic atmosphere. A patient who has worked in
the industrial sector is already being exposed to many toxic and non-toxic wastes that affect
the health of the individual. Keeping the patient away from such environment makes it a
possible measure to undermine the effects of the previous disease of the patient.
The utmost role of a nurse is to understand and correlate the environment to which the
patient belongs to and the health issue the patient is facing (Nursingworld.org, 2017). The
proper evaluation of the background can only lead to effective healthcare service being
rendered by the clinic. The evaluation is an important step must be considered by the nurse in
order to make the treatment procedure more lucid and clean.
Conclusion
Therefore, from the above analysis it is quite clear that the healthcare facilities and the
health outcomes largely depend on the socio-demographic structure of a particular area. The
literacy rate, the economic background, and the source of income of the particular community
also reflect the health outcomes of the people. The report aims at concentrating mainly on a
primary healthcare clinic situated near Wyndham, Hopper’s Lane General Practice clinic,
which aims at providing healthcare solutions to the community. The pros and cons are being
discussed in this analysis and recommendations as to improve the services that they provide.

8PRIMARY HEALTHCARE
References
Allen, M. L., Lê Cook, B., Carson, N., Interian, A., La Roche, M., & Alegría, M. (2017).
Patient-provider therapeutic alliance contributes to patient activation in community
mental health clinics. Administration and Policy in Mental Health and Mental Health
Services Research, 44(4), 431-440.
Arpey, N. C., Gaglioti, A. H., & Rosenbaum, M. E. (2017). How Socioeconomic Status
Affects Patient Perceptions of Health Care: A Qualitative Study. Journal of Primary
Care & Community Health, 2150131917697439.
Camden, C., Rivard, L. M., Hurtubise, K., Héguy, L., & Berbari, J. (2017). Can a Community
of Practice Improve Physical Therapists' Self-Perceived Practice in Developmental
Coordination Disorder?. Physical Therapy, pzx041.
Chen, M., Ogunseitan, O. A., Wang, J., Chen, H., Wang, B., & Chen, S. (2016). Evolution of
electronic waste toxicity: Trends in innovation and regulation. Environment
international, 89, 147-154.
Cherry, B., & Jacob, S. R. (2016). Contemporary nursing: Issues, trends, & management.
Elsevier Health Sciences.
Ensocare.com. (2017). How Demographics Impact Healthcare Delivery. Ensocare.com.
Retrieved 13 September 2017, from https://www.ensocare.com/resource-center/how-
demographics-impact-health-care-delivery
Fiscella, K., Burstin, H. R., & Nerenz, D. R. (2014). Quality measures and sociodemographic
risk factors: to adjust or not to adjust. Jama, 312(24), 2615-2616.

9PRIMARY HEALTHCARE
Funk, M. J., & McCombs, M. (2017). Strangers on a theoretical train: Inter-media agenda
setting, community structure, and local news coverage. Journalism Studies, 18(7),
845-865.
Gopee, N., & Galloway, J. (2017). Leadership and management in healthcare. Sage.
Holman, D., & Walker, A. (2017). Social Quality and Health: Examining Individual and
Neighbourhood Contextual Effects Using a Multilevel Modelling Approach. Social
Indicators Research, 1-26.
Hopperslanegp.com.au. (2017). Hoppers lane general practice
clinic. Hopperslanegp.com.au. Retrieved 15 September 2017, from
http://hopperslanegp.com.au/
Nursingworld.org. (2017). 51. Delivering Nursing Care: Current Factors to
Consider. Nursingworld.org. Retrieved 13 September 2017, from
http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodica
ls/OJIN/JournalTopics/Delivering-Nursing-Care-Current-Factors-to-Consider
Padgett, J., Gossett, K., Mayer, R., Chien, W. W., & Turner, F. (2017). Improving Patient
Safety through High Reliability Organizations. The Qualitative Report, 22(2), 410.
Wakeley, J., King, L., & Wilton, P. R. (2016). Effects of the population pedigree on genetic
signatures of historical demographic events. Proceedings of the National Academy of
Sciences, 201601080.
Yakovleva, N. (2017). Corporate social responsibility in the mining industries. Routledge.