Business Communication: Principles, Practices, and Applications Report
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This report provides a comprehensive overview of business communication principles, covering negotiation strategies, presentation techniques, bespoke reports, and data framework development. It examines the importance of effective communication in business, detailing various negotiation approaches and their features, including integrative, distributive, and compromise strategies. The report explores different presentation types and their essentials, along with best practices for delivery and feedback collection. It also delves into the creation and characteristics of bespoke reports, considering factors such as corporate image, available resources, and legal requirements for data gathering. Furthermore, the report discusses the stages of data framework development, benefits and limitations of different systems, and legal, security, and confidentiality requirements. The analysis includes techniques for monitoring the use and effectiveness of data frameworks, providing a holistic view of business communication and information management.

PRINCIPLES OF BUSINESS
COMMUNICATION
COMMUNICATION
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
1.1 Importance of exchange in business condition ....................................................................1
1.2 Features and usage of different approaches to manage game plan ......................................1
1.3 Components of exchange methodologies .............................................................................2
TASK 2 ...........................................................................................................................................2
2.1 Different sorts of presentation and their essentials ..............................................................2
2.2 Use of advantages ................................................................................................................2
2.3 Different procedures for giving presentation .......................................................................3
2.4 Best practice in passing on presentation...............................................................................3
2.5 Collection of feedback .........................................................................................................4
TASK 3 ...........................................................................................................................................4
3.1 Characteristics of bespoke reports .......................................................................................4
3.2 Factors in making introducing bespoke reports ...................................................................4
3.3 Legal prerequisites for get-together data for bespoke archive..............................................5
3.4 Techniques to make bespoke business record ......................................................................5
3.5 How to pick up endorsement of bespoke .............................................................................5
TASK 4 ...........................................................................................................................................6
4.1 Stages of data framework advancement ...............................................................................6
4.2 Benefits and restrictions of different data framework ..........................................................6
4.3 Legal, security and secrecy necessities for informations framework ...................................6
4.4 Monitoring the utilization and viability of a data framework ..............................................7
CONCLUSION ...............................................................................................................................7
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
1.1 Importance of exchange in business condition ....................................................................1
1.2 Features and usage of different approaches to manage game plan ......................................1
1.3 Components of exchange methodologies .............................................................................2
TASK 2 ...........................................................................................................................................2
2.1 Different sorts of presentation and their essentials ..............................................................2
2.2 Use of advantages ................................................................................................................2
2.3 Different procedures for giving presentation .......................................................................3
2.4 Best practice in passing on presentation...............................................................................3
2.5 Collection of feedback .........................................................................................................4
TASK 3 ...........................................................................................................................................4
3.1 Characteristics of bespoke reports .......................................................................................4
3.2 Factors in making introducing bespoke reports ...................................................................4
3.3 Legal prerequisites for get-together data for bespoke archive..............................................5
3.4 Techniques to make bespoke business record ......................................................................5
3.5 How to pick up endorsement of bespoke .............................................................................5
TASK 4 ...........................................................................................................................................6
4.1 Stages of data framework advancement ...............................................................................6
4.2 Benefits and restrictions of different data framework ..........................................................6
4.3 Legal, security and secrecy necessities for informations framework ...................................6
4.4 Monitoring the utilization and viability of a data framework ..............................................7
CONCLUSION ...............................................................................................................................7

INTRODUCTION
The business correspondences is a method that offers information between individuals in
association or outside of the firm this helpers in business benefits for the affiliations.
Correspondence is the ways that makes the musings among labourers and others individual of the
business (Greer, 2012). This report covers the counselling in business circumstances with
different procedures with traps.
TASK 1
1.1 Importance of exchange in business condition
Exchange is just a trade among individuals to find an elective which considers the
excitement of all and nobody is at adversity. In a win-win course of action people endeavour
their level best to go to an answer where every one is benefited and no body is at setback.
Exchange is basic in corporates to avoid conflicts and upgrade the relations among the labourers.
Make an effort not to be unreasonably unyielding and settled in the working environment. If you
have to win in business, you to keep incredible game plans, that allow to make benefits and to
keep long standing relations with clients, specialists and providers. In case you are really
masterminding, you will finds deals where the two segments are getting benefits. This will keep
your business going on.
1.2 Features and usage of different approaches to manage game plan
The diverse approaches to manage game plan are according to the accompanying:
Integrative Negotiation or Win-Win Approach - It is superior to anything all game plan
approaches. It achieves both the get-together feeling that they are achieving what they required.
Exchange off Approach - This approach gives an outcome which is some change over the
problem result. To keep up a key separation from a problem, the two social affairs surrender a bit
of what they had at first searched for and consent to something not as much as that.
Problem - This course of action approach is grasped when one organizing accessory feels
that his own specific focal points are weakened and he does whatever he can to ensure that the
after effect of the exchange isn't sensible to the interests of the other party additionally.
Distributive Negotiation - This is in like manner called forceful, zero aggregate, or
ensuring regard approach. This approach relies upon the prelude that one individual can win just
to the drawback of the other (Guffey and Loewy, 2012).
1
The business correspondences is a method that offers information between individuals in
association or outside of the firm this helpers in business benefits for the affiliations.
Correspondence is the ways that makes the musings among labourers and others individual of the
business (Greer, 2012). This report covers the counselling in business circumstances with
different procedures with traps.
TASK 1
1.1 Importance of exchange in business condition
Exchange is just a trade among individuals to find an elective which considers the
excitement of all and nobody is at adversity. In a win-win course of action people endeavour
their level best to go to an answer where every one is benefited and no body is at setback.
Exchange is basic in corporates to avoid conflicts and upgrade the relations among the labourers.
Make an effort not to be unreasonably unyielding and settled in the working environment. If you
have to win in business, you to keep incredible game plans, that allow to make benefits and to
keep long standing relations with clients, specialists and providers. In case you are really
masterminding, you will finds deals where the two segments are getting benefits. This will keep
your business going on.
1.2 Features and usage of different approaches to manage game plan
The diverse approaches to manage game plan are according to the accompanying:
Integrative Negotiation or Win-Win Approach - It is superior to anything all game plan
approaches. It achieves both the get-together feeling that they are achieving what they required.
Exchange off Approach - This approach gives an outcome which is some change over the
problem result. To keep up a key separation from a problem, the two social affairs surrender a bit
of what they had at first searched for and consent to something not as much as that.
Problem - This course of action approach is grasped when one organizing accessory feels
that his own specific focal points are weakened and he does whatever he can to ensure that the
after effect of the exchange isn't sensible to the interests of the other party additionally.
Distributive Negotiation - This is in like manner called forceful, zero aggregate, or
ensuring regard approach. This approach relies upon the prelude that one individual can win just
to the drawback of the other (Guffey and Loewy, 2012).
1
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1.3 Components of exchange methodologies
The masterminding methodology - What changes from exchange to course of action is
how much time you spend on any one a player in the game plan system.
Orchestrating hones - Some people don't have any masterminding methodology that they
use. They act a particular way and they suspect that you will react a particular way. Furthermore,
even inside the strategy, orchestrating rehearses add a layer of unconventionality to the course of
action. Along these lines, orchestrating rehearses is the second genuine piece of an exchange.
Playing the preoccupation - It's basic to know how to play the delight even inside the
setting of the masterminding technique. Playing the entertainment fuses key course of action.
Given that techniques exist to pry concessions away, it's in like manner basic to know how to
surrender things.
TASK 2
2.1 Different sorts of presentation and their essentials
There are grouping of presentations which has distinctive necessities and some of them are
analyzed underneath in detail:
Valuable presentation - This presentation make uses delineations, showings and usages
definitions to clear up an issue or a subject. A valuable talk makes a questionable subject direct
as it offers a substitute viewpoint (Viterbi and Omura, 2013).
Instructional presentation - The general usage of this is to have an instructional approach
that is sorted out, sequenced and driven by teachers.
Motivational presentation - The crucial explanation behind this is to stir and move the
gathering of spectators.
Alluring presentation - This is a specific sort of talk where the speaker has a goal to
induce the social affair of individuals to recognize their point of view.
Essential authority presentation - This is a presentation when you propose a lot of
considerations for the gathering of spectators, which gives them an extensive variety of centers
to look at.
2.2 Use of advantages
Unmistakable resources are utilized as a part of specific approach to develop a
presentation. The same is inspected underneath:
2
The masterminding methodology - What changes from exchange to course of action is
how much time you spend on any one a player in the game plan system.
Orchestrating hones - Some people don't have any masterminding methodology that they
use. They act a particular way and they suspect that you will react a particular way. Furthermore,
even inside the strategy, orchestrating rehearses add a layer of unconventionality to the course of
action. Along these lines, orchestrating rehearses is the second genuine piece of an exchange.
Playing the preoccupation - It's basic to know how to play the delight even inside the
setting of the masterminding technique. Playing the entertainment fuses key course of action.
Given that techniques exist to pry concessions away, it's in like manner basic to know how to
surrender things.
TASK 2
2.1 Different sorts of presentation and their essentials
There are grouping of presentations which has distinctive necessities and some of them are
analyzed underneath in detail:
Valuable presentation - This presentation make uses delineations, showings and usages
definitions to clear up an issue or a subject. A valuable talk makes a questionable subject direct
as it offers a substitute viewpoint (Viterbi and Omura, 2013).
Instructional presentation - The general usage of this is to have an instructional approach
that is sorted out, sequenced and driven by teachers.
Motivational presentation - The crucial explanation behind this is to stir and move the
gathering of spectators.
Alluring presentation - This is a specific sort of talk where the speaker has a goal to
induce the social affair of individuals to recognize their point of view.
Essential authority presentation - This is a presentation when you propose a lot of
considerations for the gathering of spectators, which gives them an extensive variety of centers
to look at.
2.2 Use of advantages
Unmistakable resources are utilized as a part of specific approach to develop a
presentation. The same is inspected underneath:
2
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Use of programming groups - With this one will have the creation of: content, pictures,
charts, diagrams, tables and interfacing with pages. These are fundamental for a presentation.
Use of speaker notes and sign cards - These are set up to empower the speaker to can put
down their key concentrations down so they can insinuate back to their PowerPoint.
Use of gathering of spectators hand-outs - When offering out to the social affair of
individuals, this is customarily when the discussion will give out a copy of the PowerPoint
slides.
Usage of sheets and flip diagrams - This is a conventional technique to coordinate with
the social event of individuals in light of the way that once the presentation is over the speaker
can have snappy feedback which will empower the speaker to out.
2.3 Different procedures for giving presentation
In view of choice and need of situation presentation is given in different structures like:
Eye to eye - When finishing an eye to eye presentation it is the place a mediator and the
social event of individuals is in a physical region. Unmistakable things are utilized which
include: PC screen, PA system or a flip outline or board (Schullery, 2013).
Online course - This is a remote presentation which is an electronic online workshop.
This is basically a voice and a video talk. There will be a set time when the get-together of
individuals must be marked in by.
Video Conferencing – It is a remote presentation where it will be a two-route video by
methods for webcam to encounter the presentation and a short time later request can get asked
2.4 Best practice in passing on presentation
There are 4 behavior by which to promise you can make a fair presentation. These
include:
Orchestrating
Preparation and dealing with
Practice movement and timings
Convincing correspondence
When orchestrating you need to protect that you focus everything on the gathering of
spectators. While focusing on the social occasion of individuals you need to outfit them with
awesome quality information and to use a better than average choice of: substance, graphs and
slide changes and timings. While preparing and dealing with the essential concern you can do is
3
charts, diagrams, tables and interfacing with pages. These are fundamental for a presentation.
Use of speaker notes and sign cards - These are set up to empower the speaker to can put
down their key concentrations down so they can insinuate back to their PowerPoint.
Use of gathering of spectators hand-outs - When offering out to the social affair of
individuals, this is customarily when the discussion will give out a copy of the PowerPoint
slides.
Usage of sheets and flip diagrams - This is a conventional technique to coordinate with
the social event of individuals in light of the way that once the presentation is over the speaker
can have snappy feedback which will empower the speaker to out.
2.3 Different procedures for giving presentation
In view of choice and need of situation presentation is given in different structures like:
Eye to eye - When finishing an eye to eye presentation it is the place a mediator and the
social event of individuals is in a physical region. Unmistakable things are utilized which
include: PC screen, PA system or a flip outline or board (Schullery, 2013).
Online course - This is a remote presentation which is an electronic online workshop.
This is basically a voice and a video talk. There will be a set time when the get-together of
individuals must be marked in by.
Video Conferencing – It is a remote presentation where it will be a two-route video by
methods for webcam to encounter the presentation and a short time later request can get asked
2.4 Best practice in passing on presentation
There are 4 behavior by which to promise you can make a fair presentation. These
include:
Orchestrating
Preparation and dealing with
Practice movement and timings
Convincing correspondence
When orchestrating you need to protect that you focus everything on the gathering of
spectators. While focusing on the social occasion of individuals you need to outfit them with
awesome quality information and to use a better than average choice of: substance, graphs and
slide changes and timings. While preparing and dealing with the essential concern you can do is
3

to work out in note outline your key core interests. This will make the presentation easier as you
can basically suggest back to the basic parts in your PowerPoint and you don't need to endeavour
and review everything. While practising and passing on it is continually extraordinary to
scrutinize a substance while encountering each slide of the presentation. Finally, fruitful
correspondence is basic while showing (Fasterling and Demuijnck, 2013). This is in light of the
fact that you need to guarantee you have a loud clear voice.
2.5 Collection of feedback
When gathering feedback on a presentation it is basic that you take most of the
information in. Appraisal sheets, verbal feedback, reviews, activities and endeavours can be
taken being utilized. These are important to use in light of the way that people will give them
their genuine feeling so you can get the best info. It is indispensable to use feedback on a
presentation; this is because of it's for your own particular leverage.
TASK 3
3.1 Characteristics of bespoke reports
Bespoke reports can touch base in an extensive variety of ways. Some of these include:
Handbooks, surveys, spreadsheets, databases, slide shows and presentations. These are
fundamental since it puts a specialist picture on your association, which will attract new potential
customers or will keep your present customers charmed. Regardless, the most basic piece of
these is the way that most of the above keep up the reputation of the affiliation which will keep
the business on track and on focal point of their targets.
3.2 Factors in making introducing bespoke reports
The factors that ought to be considered while influencing a bespoke chronicle to include:
Corporate factors - This spotlights on the master photo of the association, yet what's more
focuses on the use of substance that will be used inside the document.
Available resources This is looking kind of programming you will use and why.
Ease of use - This is looking the outline that you use and the styles that you use. This is
basic since you have to guarantee that it is perfect for your social occasion of individuals.
Distinctive thoughts - With this you need to consider whatever else which could help
you. For example, you would need to alter everything that you have done to guarantee that it
examines well and scrutinizes right (Addo, 2014).
4
can basically suggest back to the basic parts in your PowerPoint and you don't need to endeavour
and review everything. While practising and passing on it is continually extraordinary to
scrutinize a substance while encountering each slide of the presentation. Finally, fruitful
correspondence is basic while showing (Fasterling and Demuijnck, 2013). This is in light of the
fact that you need to guarantee you have a loud clear voice.
2.5 Collection of feedback
When gathering feedback on a presentation it is basic that you take most of the
information in. Appraisal sheets, verbal feedback, reviews, activities and endeavours can be
taken being utilized. These are important to use in light of the way that people will give them
their genuine feeling so you can get the best info. It is indispensable to use feedback on a
presentation; this is because of it's for your own particular leverage.
TASK 3
3.1 Characteristics of bespoke reports
Bespoke reports can touch base in an extensive variety of ways. Some of these include:
Handbooks, surveys, spreadsheets, databases, slide shows and presentations. These are
fundamental since it puts a specialist picture on your association, which will attract new potential
customers or will keep your present customers charmed. Regardless, the most basic piece of
these is the way that most of the above keep up the reputation of the affiliation which will keep
the business on track and on focal point of their targets.
3.2 Factors in making introducing bespoke reports
The factors that ought to be considered while influencing a bespoke chronicle to include:
Corporate factors - This spotlights on the master photo of the association, yet what's more
focuses on the use of substance that will be used inside the document.
Available resources This is looking kind of programming you will use and why.
Ease of use - This is looking the outline that you use and the styles that you use. This is
basic since you have to guarantee that it is perfect for your social occasion of individuals.
Distinctive thoughts - With this you need to consider whatever else which could help
you. For example, you would need to alter everything that you have done to guarantee that it
examines well and scrutinizes right (Addo, 2014).
4
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Segments to be considered in presenting a bespoke report The factors that ought to be
thought about is the: spelling, dialect structure, nature of convincing file, and it meets the
specific and progressive measures.
3.3 Legal prerequisites for get-together data for bespoke archive
The honest to goodness necessities include:
Data Protection Act 1998
Copyright Designs and Patents Act 1988
Uniquely based law commitment of mystery
Transmit and limits of research
Recording sources
Techniques for get-together the information for bespoke files is tied in with having the
correct information and having the requirements that is imperative. You need to guarantee that
you investigate most of the legal necessities and guarantee that the meeting and support of the
information is gathered. There are an extensive variety of methodologies while getting this
underwriting. A champion among the most broadly perceived ones are having very close social
events or despite having a phone approaches this.
3.4 Techniques to make bespoke business record
While influencing a bespoke record there are an extensive variety of systems you to need
to consider. These include:
Research-Source of information that you are requiring about, orchestrating most of the
examination that ought to be done, coordinating investigation and with the disclosures, dealing
with and recording research data accumulated (Vom Brocke and et. al., 2014).
Giving blueprint choices this, learning and utilization of order and controls is key for a
bespoke record. You require capable use of programming applications and resources.
Underwriting of report a few the things you need to do include: Checking and altering
aptitudes, adjusting capacities, meeting, feedback and last support.
3.5 How to pick up endorsement of bespoke
There are an extensive variety of techniques while grabbing this support. A champion
among the most generally perceived ones are having eye to eye social events or despite having a
phone approaches this (Verčič, Verčič and Sriramesh, 2012).
5
thought about is the: spelling, dialect structure, nature of convincing file, and it meets the
specific and progressive measures.
3.3 Legal prerequisites for get-together data for bespoke archive
The honest to goodness necessities include:
Data Protection Act 1998
Copyright Designs and Patents Act 1988
Uniquely based law commitment of mystery
Transmit and limits of research
Recording sources
Techniques for get-together the information for bespoke files is tied in with having the
correct information and having the requirements that is imperative. You need to guarantee that
you investigate most of the legal necessities and guarantee that the meeting and support of the
information is gathered. There are an extensive variety of methodologies while getting this
underwriting. A champion among the most broadly perceived ones are having very close social
events or despite having a phone approaches this.
3.4 Techniques to make bespoke business record
While influencing a bespoke record there are an extensive variety of systems you to need
to consider. These include:
Research-Source of information that you are requiring about, orchestrating most of the
examination that ought to be done, coordinating investigation and with the disclosures, dealing
with and recording research data accumulated (Vom Brocke and et. al., 2014).
Giving blueprint choices this, learning and utilization of order and controls is key for a
bespoke record. You require capable use of programming applications and resources.
Underwriting of report a few the things you need to do include: Checking and altering
aptitudes, adjusting capacities, meeting, feedback and last support.
3.5 How to pick up endorsement of bespoke
There are an extensive variety of techniques while grabbing this support. A champion
among the most generally perceived ones are having eye to eye social events or despite having a
phone approaches this (Verčič, Verčič and Sriramesh, 2012).
5
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TASK 4
4.1 Stages of data framework advancement
The regular periods of information structure progression include:
Assessment: This is the stage when the customers and the IT experts coordinate to
accumulate most of the business requirements.
Plan: This is the place all the structure necessities are made. This will look at the: Input,
yield, accumulating, planning, system control, support and recovery.
Change and Testing - This is the place the affiliation will make it to recognize the
prerequisites of the customer. Exactly when the affiliation has found these requirements and
needs then they will test it to fit for reason.
4.2 Benefits and restrictions of different data framework
Both Manual and Electronic system have their points of interest and their limitations.
Manual points of interest - Capital theory; everyone has comprehension of using manual
structures; relevance to customer (Weske, 2012).
Manual obstacles - Time; profitability; physical space necessities; record naming
conventions; documenting essentials.
Electronic points of interest - Storage constrain; time, simultaneous various access to
records; blend of other data.
Electronic Limitations - Capital wander; in the current style programming and
mechanical change; data incident through advancement dissatisfaction and security risks.
4.3 Legal, security and secrecy necessities for informations framework
Chance of information Act 2000 states - An Act to make course of action for the
presentation of information held by open experts or by individuals offering organizations to them
and to remedy the Data Protection Act 1998 and the Public Records Act 1958; and for related
purposes.
Copy blueprint and licenses Act 1988 states - An Act to repeat the law of copyright, with
amendments; to make fresh course of action concerning the benefits of performers and others in
shows; to give an arrangement right in one of a kind diagrams. Security of structures ought to be
set up. To ensure information is secure affiliations need to Put these institutions set up to ensure
the prosperity at work by the business and moreover guarantee that most of the labourer's
principal information is secured some place where no one can get to.
6
4.1 Stages of data framework advancement
The regular periods of information structure progression include:
Assessment: This is the stage when the customers and the IT experts coordinate to
accumulate most of the business requirements.
Plan: This is the place all the structure necessities are made. This will look at the: Input,
yield, accumulating, planning, system control, support and recovery.
Change and Testing - This is the place the affiliation will make it to recognize the
prerequisites of the customer. Exactly when the affiliation has found these requirements and
needs then they will test it to fit for reason.
4.2 Benefits and restrictions of different data framework
Both Manual and Electronic system have their points of interest and their limitations.
Manual points of interest - Capital theory; everyone has comprehension of using manual
structures; relevance to customer (Weske, 2012).
Manual obstacles - Time; profitability; physical space necessities; record naming
conventions; documenting essentials.
Electronic points of interest - Storage constrain; time, simultaneous various access to
records; blend of other data.
Electronic Limitations - Capital wander; in the current style programming and
mechanical change; data incident through advancement dissatisfaction and security risks.
4.3 Legal, security and secrecy necessities for informations framework
Chance of information Act 2000 states - An Act to make course of action for the
presentation of information held by open experts or by individuals offering organizations to them
and to remedy the Data Protection Act 1998 and the Public Records Act 1958; and for related
purposes.
Copy blueprint and licenses Act 1988 states - An Act to repeat the law of copyright, with
amendments; to make fresh course of action concerning the benefits of performers and others in
shows; to give an arrangement right in one of a kind diagrams. Security of structures ought to be
set up. To ensure information is secure affiliations need to Put these institutions set up to ensure
the prosperity at work by the business and moreover guarantee that most of the labourer's
principal information is secured some place where no one can get to.
6

4.4 Monitoring the utilization and viability of a data framework
As an issue of first significance, you have to develop a course of action that decides
goals. You will then need to make a timescale for execution and review and resource utilization.
After this you would then get your feedback from others which will give you the execution of:
levels of utilization and the arranging of use. This suggests you can increment early data or any
lacks you would have with this system (Wettstein, 2015). After this, you would need to explore
most of the honest to goodness and definitive essentials. Give any readiness central and make
whatever different changes that are required.
CONCLUSION
From the above report it has been assumed that correspondence are essential concern
affiliation which helps in making the points of view and contemplations for the affiliation. A
couple of traps of course of action are covered in this report with elucidation of the business
conditions. The practicality of information system and it watching will be given.
7
As an issue of first significance, you have to develop a course of action that decides
goals. You will then need to make a timescale for execution and review and resource utilization.
After this you would then get your feedback from others which will give you the execution of:
levels of utilization and the arranging of use. This suggests you can increment early data or any
lacks you would have with this system (Wettstein, 2015). After this, you would need to explore
most of the honest to goodness and definitive essentials. Give any readiness central and make
whatever different changes that are required.
CONCLUSION
From the above report it has been assumed that correspondence are essential concern
affiliation which helps in making the points of view and contemplations for the affiliation. A
couple of traps of course of action are covered in this report with elucidation of the business
conditions. The practicality of information system and it watching will be given.
7
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REFERENCES
Books and Journals:
Addo, M. K., 2014. The reality of the United Nations guiding principles on business and human
rights. Human Rights Law Review. 14(1). pp.133-147.
Fasterling, B. and Demuijnck, G., 2013. Human rights in the void? Due diligence in the UN
guiding principles on business and human rights. Journal of Business Ethics. 116(4).
pp.799-814.
Greer, R. R., 2012. Introducing plain language principles to business communication
students. Business Communication Quarterly. 75(2). pp.136-152.
Guffey, M. E. and Loewy, D., 2012. Essentials of business communication. Cengage Learning.
Schullery, N. M., 2013. Workplace engagement and generational differences in values. Business
Communication Quarterly. 76(2). pp.252-265.
Verčič, A. T., Verčič, D. and Sriramesh, K., 2012. Internal communication: Definition,
parameters, and the future. Public relations review. 38(2). pp.223-230.
Viterbi, A. J. and Omura, J. K., 2013. Principles of digital communication and coding. Courier
Corporation.
Vom Brocke, J. and et. al., 2014. Ten principles of good business process management. Business
process management journal. 20(4). pp.530-548.
Weske, M., 2012. Business process management architectures. In Business Process
Management. pp. 333-371. Springer, Berlin, Heidelberg.
Wettstein, F., 2015. Normativity, ethics, and the UN guiding principles on business and human
rights: A critical assessment. Journal of Human Rights. 14(2). pp.162-182.
8
Books and Journals:
Addo, M. K., 2014. The reality of the United Nations guiding principles on business and human
rights. Human Rights Law Review. 14(1). pp.133-147.
Fasterling, B. and Demuijnck, G., 2013. Human rights in the void? Due diligence in the UN
guiding principles on business and human rights. Journal of Business Ethics. 116(4).
pp.799-814.
Greer, R. R., 2012. Introducing plain language principles to business communication
students. Business Communication Quarterly. 75(2). pp.136-152.
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Schullery, N. M., 2013. Workplace engagement and generational differences in values. Business
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