Problem Solving and Decision Making: A Report on Managing Work Stress

This report provides an analysis of work-related stress, exploring its causes and effects on both employees and the organization. It employs cause-and-effect analysis and PESTEL analysis to identify key stressors, including political, economic, social, technological, legal, and environmental factors. The report highlights issues such as workload, unethical practices, and the impact of technological advancements. Furthermore, it offers recommendations for stress reduction, emphasizing problem recognition and the importance of organizational support for employees. The conclusion summarizes the findings and underscores the need for businesses to address workplace stress proactively. Desklib offers students access to similar reports and study tools for academic support.

Problem Solving and
Decision Making

TABLE OF CONTENT
INTRODUCTION 3
MAIN BODY 3
Cause and effect analysis: 3
PESTEL analysis of the work related stress: 4
Recommendation and solution for work related stress: 5
CONCLUSION 6
REFERENCES 1

INTRODUCTION
 Stress at work is a common, employee often face stress while
working in the business environment.
 There are certain reason that cause stress such as workover load
or unethical practice in the business. In this report we will
analyse the cause and effect of stress in the work
 . Later we will understand the PESTLE analysis and identify the
factors which cause the stress.
 At last, we will provide recommendation and solution to reduce
stress in the work.

Cause and effect
analysis:
 Work related stress in one of the most common problem faced by
both, the organization and employee, many business get uncertain
load which directly impact the flow of the employee and often
make their uncomfortable.
 There are many reasons which cause the stress at the work, to
analyse this business organization use cause and effect analysis to
manage the stress in the working environment of the business.
These are:

STEPS IN CAUSE AND EFFECT
 Step 1: problem identification: problem identification is the most
important part in the cause and effect analysis which help
business to identify the actual problem which causing the stress
within the employees.
 Some common problem that create stress are over work load,
dissatisfaction level of the employee, conflict and unethical
practices and personal problem of the employee.
 This factors cause stress and effect the business. Sometimes
business often lead to serious problem just because of the stress.

Step 2
 Step 2: factors involved: stress is a major issue in the business, which
is very dangerous. Business need to identify the factors which is
causing such stress.
 These factors can be related to anything in the organization whether
it is related to load or personal problem of the employee. When the
business successfully identify the factors related, then they can easily
make strategies to reduce the stress.
 A healthy business know that value and importance of the employee,
they never make them feel uncomfortable. This healthy behaviour of
business effect the performance of the employee.

Step 3
 Step 3: brainstorming: stress in the working reduce the
productivity of the employee which make them slow in the
process.
 Causing of major stress are unjuctice within the employees,
sometimes business intentionally do unjustice with the staff
member for example not promoting the right person on the basis
of their affords, this often cause bad image of the company in the
eye of employee and other staff member
 . This can effect the business in major issue such as legal and
corporate forces. A healthy business will brainstorm the employee
and often promote them to their deserved place.

PESTEL analysis
 Pestle analysis of work related stress help business to analysis the
macro environment factors causing the stress in the employee
such as:

Political factors:
 political factors mean the rules and regulation of the government,
this mainly guide business to do fair deal within and outside the
business working.
 Government impose certain rule to the business to do fair deal
with their employee and create a healthy behaviour with them.
 Employee themselves have certain powers which is provided by
the government in case they feel any unjustice in the business
environment.
 This help them to reduce various stress within the business.

Economic factors
 economic factors means the factors related to the process and
procedure of the economy and its effect on the business.
 Many times change in economy such as new trade policies or
high unemployment rate create pressure on the business and this
mainly increase the stress of the employee.
 The unemployment rate is one of the major issue which create
stress in the work.
 Some business many removes a employee because of its
performance and can take talent from unemployed people which
increase the stress of working of an employee.

Social factors
 social factors means the factor relating to the social environment
such as the ethical value and behaviour of the employee.
 Social factors are the most important one which need to be taken
into consideration while understanding the cause of the stress in
the business environment.
 Many times' employee stay stressful in the business because of
various personal issues, these issues are related to their personal
emotion and feelings.
 Other social factors which create stress in the work may be
related to the culture and belief of an employee many times'
employee feel uncomfortable while working with the divers
culture which often is stressful for the employee.

Technological factors
 technological factors means the advancement and the up
gradation of certain technology in the business, this is also a
major issue in the causing the stress in the work.
 Sometimes business adopt and upgrade various advance
technological related to both software as well as hardware which
is often not easy for use.
 Employee face difficulty to handle such advance technology and
remain in panic which cause stress in the work.
 New technology need to managed by new hands, this alone
statement create stress among the employee.