Problem Solving and Decision Making in UK Organizations Report

This report examines the complex problem of job dissatisfaction among UK employees, exploring factors such as long working hours, economic downturns, and work-life imbalance. It delves into the nature and impact of these issues, supported by research and analysis, including PESTLE and SWOT analyses of UK organizations. The report evaluates alternative solutions using PMI and GRIT analyses, ultimately recommending stress management programs and addressing employee concerns to improve work-life balance and overall job satisfaction. The report concludes with a discussion of the best solutions to mitigate the negative impacts of these problems and create a more productive and positive work environment for employees in the UK.

Problem Solving and Decision
Making

Table of Content
• Introduction
•Nature and impact of complex problems
•Research informed cause of complex problem
•Impact analysis of complex problems
•Pestle Analysis
•Evaluation of alternative solutions
•Best solution among alternatives
•Conclusion
•References

INTRODUCTION
Problem solving is the cognitive process of determining
the complex problem or issue and finding its solution.
In continuity the decision making is the step by step
process of assessing the alternative solutions by
gathering information to identify the best solution as
decision. In UK there is the complex problem of Job
dissatisfaction among the employees. The employees
highly upset and stressed with their jobs because they
are not satisfied with their work life balance due to
several reasons.

Nature and impact of complex problems
The complex problems that are leading to the job dissatisfaction among the
employees of UK are:
UK’s long hours working: In UK organisations like ASDA there is the
culture of long working hours. Acc. the report of British Social Attitudes
survey 50% of the employees are doing overtime after their working hours
and also among them 44% are unpaid. This issue has complex nature as this
is reducing the productivity of employees in organisation and also increase in
employees absent rate.

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Reduction of job quality during economic recession: As per the report the employees have a
viewpoint that with economic turndown there is the reduction in the quality of work.
Lack of payment: In organisations like Easy jet and many the employees stated that they
work hard but there is reduction in the payment which is demotivating factor for employees
and also employees lose trust on organisation and start showing low performance which is
harmful for the organisations productivity and also due to lack of payment the employees
refuses to work by going on strike.

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Not able to switch off work during work from home: The Covid-19 has started the culture of
work of home but employees has a issue that they are not able to switch off work and always
worry about work problems at home. The issue creating the conflicts between employees and
employers which bad for the overall performance of the organisation.
Greater financial difficulty in workplace: Many employees of organisation like Premier Inn has
stated that the organisations are facing the difficulty in financial resources which is making their
job security low as due to Covid -19 the organisation has faced loss and due there is cutting down
of employees.

Fishbone Diagram

Research informed cause of complex problems
There are several causes behind these problems one of the basic
cause of this problem is the scarcity of job which is making the
people forced to accept this condition as they are grateful to be
working unemployed which can risk their livelihood and homes
make the organisation to exploit the workers. Also due to the
economic recession there is decrement in the rewards within the
workplace which makes the people think that their work is less
interesting and they worked very hard.

Effect analysis of the complex problems
The above complex problems has effect on both employees and on the performance of an
organisation due to the long working as their employees faced the problems of fatigue,
physical and mental health issues like stress, headache due to which there is higher level
of staff turnover and sick leaves among employees which is the concern for the
organisation as this is reducing the organisations for profitability and productivity. Due to
the long working hours the employees does not have balance with their personal life and
also impact their social life and health.

Pestle analysis
The pestle analysis is the analytical tool to determine the external environmental factors that
affect the internal environment of an organisation. The macro environmental factors of UK have
a major contribution to the complex problems faced by the employees within UK.
The external environment consist of six factors
•Political
•Economic
•Social
•Technological
•Legal
•Environmental

SWOT analysis
The SWOT analysis of UK organisation will help the organisation in analysing their weaknesses
to improve using the strengths and opportunities to mitigate the threats. The SWOT analysis of
Unilever will help in analysing the key complex problems and their solutions.

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Strengths
 Unilever highly comply with the employment laws such minimum wage act,
equality act 2010 etc. To benefit the employees with their legal rights which the
strength of the company as they maintain healthy relations with the employees.
This strength keeps the employees of the Unilever satisfied with their legal
benefits and rights.
 The good financial position of the Unilever is the biggest strength of the company
as company does not have to cut off the employees due to financial difficulties and
also the company keeps their employees feel secure about their job with this
strength.