This report delves into the critical skills of problem-solving and decision-making within organizations. It examines the nature and impact of complex problems on overall performance, employing cause-and-effect analysis to understand underlying issues. A PESTLE analysis is conducted to assess the macro-environmental factors contributing to the identified challenges. The report then evaluates various alternative solutions, aiming to identify the most appropriate approach. Furthermore, it outlines how organizations can plan and implement the chosen solution, including strategies for evaluating outcomes. The conclusion reflects on the implications of these strategies, supported by cited references, and highlights the importance of effective problem-solving for organizational success. The report addresses the context of a CertHE Skills for the Workplace module, emphasizing practical application.
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