This report provides an in-depth analysis of problem-solving and decision-making processes within the John Lewis Partnership, focusing specifically on the issue of workplace discrimination. The report begins by defining the complexity of the problem, exploring its scope and impact on the organization, particularly concerning issues like age, religion, and gender discrimination. It then analyzes the problem to aid the decision-making process, identifying root causes such as generation gaps and gender inequality, and their effects on productivity and employee turnover. The report further outlines a range of potential solutions, including policy enforcement, employee training, and diversity initiatives. It also addresses the communication of the plan to stakeholders and provides techniques for monitoring and reviewing the implementation of solutions to ensure successful outcomes. The conclusion summarizes key findings and recommendations for improving workplace dynamics and decision-making effectiveness within John Lewis Partnership.