Business Process Modelling, EA, and BPM Implementation Report

This report provides a comprehensive overview of business process modelling, including the use of BPMN (Business Process Model and Notation) and its integration with Enterprise Architecture (EA) and Business Process Management (BPM). It features various BPMN models illustrating different business processes, such as hardware retailer shipment, pizza order and delivery, order fulfillment, and incident management. The report also explores the application of EA and BPM in case studies, highlighting how EA maintains balance between technology and business opportunities, and how BPMN aids in streamlining business processes. Furthermore, it discusses the impact of incremental changes to EA blueprints on BPM processes and vice versa, including exception handling when BPM projects cannot comply with EA targets. The document details process segments like check-in, room charge, point of sale charge, audit, and checkout, emphasizing the importance of business entities and their attributes. It further elaborates on Collaborative Business Process Engineering (CBPE) with its phases and activities, and concludes with a real-life business example of change management in credit insurance processes. Desklib offers this student-contributed assignment, along with a wealth of study resources including past papers and solved assignments, to support students in their academic endeavors.

Running head: BUSINESS PROCESS MODELLING
Business Process Modelling
Name of the Student
Name of the University

2BUSINESS PROCESS MODELLING
Table of Contents
Week 3 3
Week 4: 5
Week 6 and 7: 14
Week 8: 18
Week 9 and 10: 19
Week 11: 21
Bibliography: 26

3BUSINESS PROCESS MODELLING
Week 3
Figure 1: Hardware Retailer Shipment Process BPM Notation Model
(Source: Created by Author)
Features Status
Private Processes Present

4BUSINESS PROCESS MODELLING
Start and End Events Present
Activities and Sequence Flows Present
Exclusive Gateways Present
Intermediate Events Not Present
Public Processes, Pools and Lanes Present
Message Flows Not Present
Collaboration Processes Not Present
Sub-processes Not Present
Parallel Gateways Present
Process Steps as Tasks Not Present
Human versus System Pools Not Present

5BUSINESS PROCESS MODELLING
Week 4:
Figure 2: Pizza Order and Delivery BPM Notation Model
(Source: Created by Author)

6BUSINESS PROCESS MODELLING
Figure 3: Fulfillment of Order BPMN Model
(Source: Created by Author)
Figure 4: Process of Stock Maintenance BPMN
(Source: Created by Author)

7BUSINESS PROCESS MODELLING
Figure 5: Presentation of Sub-Process Procurement
(Source: Created by Author)

8BUSINESS PROCESS MODELLING
Figure 6: High Level Point of View Incident Management From
(Source: Created by Author)

9BUSINESS PROCESS MODELLING
Figure 7: Detailed Collaboration of Incident Management
(Source: Created by Author)

10BUSINESS PROCESS MODELLING
Figure 8: Incident Management BPMN Model as Choreography
(Source: Created by Author)

11BUSINESS PROCESS MODELLING
Figure 9: Human-Driven and System-Driven Pools of Incident Management
(Source: Created by Author)

12BUSINESS PROCESS MODELLING
Figure 10: Account Manager BPMN
(Source: Created by Author)