Applying Transformational Leadership to Combat Product Tampering

This report examines the issue of product tampering, exploring its potential causes such as customer satisfaction, personal profit, and even terrorist attacks, while also addressing the severe consequences, including health risks and legal ramifications. The report then delves into the advantages of transformational leadership, highlighting its ability to improve workplace conditions and reduce employee conspiracies, while also acknowledging its disadvantages, such as peer influence and bias. Finally, the report provides three recommendations to overcome these disadvantages, including personality development training, balanced scorecards, and self-organizational skills, offering a comprehensive analysis of the problem and potential solutions.

Running head: MANAGEMENT
Resolving the issue of product tampering with transformational leadership
Name of the student:
Name of the university:
Author note:

1
MANAGEMENT
Table of contents
The likely causes of product tampering.....................................................................................2
The potential consequences of product tampering.....................................................................2
The advantages of transformational leadership style in solving product tampering..................3
The disadvantages of transformational leadership style in solving product tampering.............4
Three recommendations on how to overcome the disadvantages..............................................4
References..................................................................................................................................6

2
MANAGEMENT
The likely causes of product tampering
According to the policies of Canadian Food Inspection Agency, the major causes
behind food tampering are as follows:
 Customer satisfaction through free publicity
 Extorting the items for personal profit
 Exploitation of the purchasing decision and power through mischiefs and pranks
 Terrorists attacks (Inspection.gc.ca 2019)
 Revengeful approach by deliberately causing financial losses and ruins
 Conspiracies from the perpetrator
Among these causes, the personal profit of the perpetrators attains high ratings. This is in
terms of achieving a better position in the competitive ambience of the market through the
financial losses and ruins of the contemporaries. The issue of terrorist attacks is also high in
its intensity as a risk. These attacks act as an obstacle in the process of storing the processed
foods, which degrades the taste, quality and originality (Inspection.gc.ca 2019). Mention can
be made of free publicity for the achieving customer satisfaction, which is more likely to
occur is the employees do not get productive schemes and offers within the workplace.
The potential consequences of product tampering
Food tampering contradicts the ethical approach, which is needed from the personnel
towards catering to the appetite cravings of the customers. Deliberate poising of food leads to
devastating impact on some people. Lackadaisical approach towards the alarming situation
can have harmful effects on the customers in the form of kidney failure, chronic arthritis, and
brain and nerve damage (Foodsafety.gov 2019). Along with this, the people suffer from many
food borne diseases, leading to infections.

3
MANAGEMENT
The food retailers selling the magazines for free publicity are awarded imprisonment
for 2 years. Along with this, drug manufacturers are compelled to encounter imprisonment
upon the discovery of adulterants in the food items. Whole of the process is investigated and
if it is found that the adulteration is done deliberately for taking revenge on the competitors.
Within this, verification of the mail orders and receipts of the poison supply is conducted.
Negative outcomes in this verifications prove detrimental for the company in terms of
sustaining the reputation (Foodsafety.gov 2019).
The advantages of transformational leadership style in solving product tampering
Transformational leadership covers the special skills, abilities and competencies,
improvisation of which would alter the standards and quality of the workplace conditions.
Blind reliance on the suggestions of the others regarding deliberate poisoning of food
contradicts the self-creativity of the managers. This adds value to the aspect of leader
member exchange, one of the models shaping the leadership skills according to the given
situation. According to the arguments of Smith, Minor and Brashen (2018), taking initiatives
towards reducing the turnover costs is a tactful approach towards averting unnecessary
labours.
Less number of employees implies less conspiracies towards deliberate poisoning of
foods. Rationality and consciousness towards this direction helps the managers in effective
handling of the crisis, food tampering. Learning from the exposed approach towards handling
of the crisis proves beneficial in terms of transforming the characteristic traits. On the other
hand, Oreg and Berson (2018) proposes that consistent evaluation of the exposed
performance is effective in terms of gaining an insight into the strategies, which needs to be
developed for the preserving the quality of the manufactured foods.

4
MANAGEMENT
The disadvantages of transformational leadership style in solving product tampering
Peer influences can deviate the managers from their standpoint regarding straining the
budgets through lab tests for the manufactured foods. Submission to this influence can further
degrade the quality of the food, compelling the managers to encounter situations like
customer turnover. Assumptions that the employees agree to the orders of the managers,
limits the thought process of the managers, intending to adopt transformational leadership.
Negligence towards improvising on this approach would hold no significance of the strategies
to conduct lab tests of the manufactured food items and verification of the documents related
to the supplies. Biasness towards the team members contradicts the true essence of
transformation in case of the managers (Avolio et al. 2016). This approach reflects the
incapability towards delving deep into the external challenges of media influences.
Instructing the employees towards the traditional direction of enhancing the efficiency does
not always seem productive. On the other hand, Donohoe and Kelloway (2016) opines that
exercising open forums would broaden the thought processes of the employees as well as
managers towards achieving effective solutions for overcoming the crisis of food tampering.
Three recommendations on how to overcome the disadvantages
Personality development trainings can upgrade the personality of the managers
towards gaining control over the employee performance. Post training tests in the form of
practicals would be effective for the board panel in terms of ensuring the capability of the
managers to implement the learnt skills on performing the duties. Maintaining balanced
scorecards would help in scoring the performance of the managers towards overcoming the
crisis. Within this, behavioural approach would gain prime importance in terms of performing
in according to the planned policies and practices. Inculcating the values of self-
organizational skills within the managers would be effective in terms of enhancing their

5
MANAGEMENT
professionalism. This approach would reflect self-initiatives towards transforming the
personality according to the organizational requirements.

6
MANAGEMENT
References
Avolio, B.J., Keng-Highberger, F.T., Schaubroeck, J., Trevino, L.K. and Kozlowski, S.W.,
2016. How Follower Attributes Affect Ratings of Ethical and Transformational Leadership.
In Academy of Management Proceedings (Vol. 2016, No. 1, p. 16854). Briarcliff Manor, NY
10510: Academy of Management.
Donohoe, M. and Kelloway, E.K., 2016. Transformational leadership training for managers:
effects on employee well-being. In Creating Healthy Workplaces (pp. 231-248). Routledge.
Foodsafety.gov 2019. Long term effects of food poisoning. Available at:
https://www.foodsafety.gov/poisoning/effects/index.html [Accessed on 6th Feb 2019]
Inspection.gc.ca 2019. Food Tampering. Available at:
http://www.inspection.gc.ca/food/information-for-consumers/fact-sheets-and-infographics/
food-handling/food-tampering/eng/1331585126472/1331585217459 [Accessed on 6th Feb
2019]
Oreg, S. and Berson, Y., 2018. The Impact of Top Leaders’ Personalities: The Processes
Through Which Organizations Become Reflections of Their Leaders. Current Directions in
Psychological Science, 27(4), pp.241-248.
Smith, G., Minor, M. and Brashen, H., 2018. Spiritual Leadership: A Guide to a Leadership
Style That Embraces Multiple Perspectives. Journal of Instructional Research, 7, pp.80-89.