Professional Development: Analyzing Communication Skills Over 10 Days

This report presents an analysis of a student's interpersonal communication skills over a period of ten days. The student reflects on various interactions, including patient communication and group discussions, identifying strengths and weaknesses. The report details specific situations, the student's thoughts and feelings, and the effectiveness of their communication. The analysis highlights areas for improvement, such as listening skills and confidence, and proposes strategies like giving presentations and enhancing listening skills to address weaknesses. The report also includes references to relevant academic sources that support the analysis of communication techniques and strategies for improvement in interpersonal communication.

OBSERVE YOUR
INTERACTIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
Activities from day 1 to day 10..............................................................................................1
REFERENCES................................................................................................................................5

INTRODUCTION
There are several activities that have taken place in previous 10 days, from that I have
analysed my strength and weaknesses. With that I have also implemented different strategies
which help me to reduce my weaknesses and enhance my strength in the future. The report
includes different activities which help me to enhance my communication skills, these activities
have taken place in ten days.
Activities from day 1 to day 10
DAY DESCRIBE THE INTERACTION WHAT DID YOU
THINK AND FEEL
DURING IT?
WHAT DID YOU DO
WELL? DID YOU
ACHIEVE YOUR
GOALS?
WHAT COULD YOU
STILL IMPROVE ON?
Day 1
and 2
In situation 1st where the
problem had arrived when I
was understanding the problem
of patient. A patient had come
for his check-up, he was
communicating his problem to
me, but due to his language
and tone of speaking, I was not
able to understand him clearly.
Now I need to ask him to
explain his problem again to
me, in soft tome and in polite
manner. In this situation I did
not feel any problem while
communicating as I have good
listening skills
I felt that the
patient was able to
communicate
properly and this
is the key reason I
need to ask again
what problem he
is facing.
In this situation I
was fully
motivated and
does not face any
communication
issues from my
side. My goal was
effectively
achieved I.e
proper
interpersonal
communications
skills and to
understand the
problem of
patient.
I still need to
improve my listing
skills so that I can
understand the
person when he is
not speaking in
effective manner so
I do not need to ask
again about his
problem
DAY DESCRIBE THE INTERACTION WHAT DID YOU
THINK AND FEEL
DURING IT?
WHAT DID YOU DO
WELL? DID YOU
ACHIEVE YOUR
GOALS?
WHAT COULD YOU
STILL IMPROVE ON?
Day 3 andIn situation 2nd where groupI felt that thereIn this situation, IThe areas where I
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4 communication and
discussion was taking place
regarding implementation of
new technology in order to
serve proper treatment of the
disease customer. The
meeting was held for 2 days.
In that situation I was asked
by the management to put
my own views regarding
new technology adaptation. I
was in favour and I
communicated that without
any fear that the
organisation should update
their technology.
were no fear in me
while
communicating in
the group
have clearly told to
the management
that they should
update their
technology. I dint
felt any fear from
any person and
with the proper
eye contact with
management team
have stated that I
was fully
confident.
need to improve
my group
communication
skills in future are
proper listening
skills,
understanding the
situation and then
give judgement for
any decision
DATE &
TIME
DESCRIBE THE INTERACTION WHAT DID YOU
THINK AND FEEL
DURING IT?
WHAT DID YOU DO
WELL? DID YOU
ACHIEVE YOUR
GOALS?
WHAT COULD YOU
STILL IMPROVE ON?
Day 5 and
6
In the situation 3rd where I
was to give and take
information from the patient
and to the patient. In
communication, information
plays very important rolet
and if the information is not
communicated in properly
way, then problem of the
patient can not be solved. In
I felt that giving
and taking
information
should be done in
effective way
which is beneficial
for both of the
parties in order to
make proper
communication.
When it comes to
me and my goal, I
have done my
work in proper
way, that is giving
of information. I
have
communicated the
patient that what
precautions he
I have to improve
motivation skills so
that I can motivate
the patient to give
all the relevant
information to me
in order to
understand his or
her problem by me.
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this situation, one patient
have come for the viral fiver
treatment, he need to
communicate all the
problems and symptoms he
is facing but he did not do
that. The problem I faced in
that situation was that I was
not properly aware about his
disease. And this have
become barrier in
communicating the
information
With the help of it
problem can be
understood and
solved in proper
way.
should take in
order to solve his
problem. And my
goal have been
achieved
DAY DESCRIBE THE INTERACTION WHAT DID YOU
THINK AND FEEL
DURING IT?
WHAT DID YOU DO
WELL? DID YOU
ACHIEVE YOUR
GOALS?
WHAT COULD YOU
STILL IMPROVE ON?
Day 7 and
8
In 4th situation which is
about receiving negative
feedback. There were lot of
hesitation and fear in me, I
started getting negative
feedback. I had taken that
situation as motivation and
started working to enhance
my communication skills
and remove negative
comments
I this situation I
felt more
motivated as I do
not like to listen
negative
comments from
someone so I have
started
implementing
some strategies
which help me to
enhance my
communication
I was able to
achieve my goal
as I have done
hard work to
improve my
interpersonal
communication
skills.
I have to improve
communication
skills in several
areas such as
listening,
understanding
skills, being
confident and use
non verbal
communication.
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skills
DAY DESCRIBE THE INTERACTION WHAT DID YOU
THINK AND FEEL
DURING IT?
WHAT DID YOU DO
WELL? DID YOU
ACHIEVE YOUR
GOALS?
WHAT COULD YOU
STILL IMPROVE ON?
Day 9 and
10
In the situation 5th which is
about asking a favour from
someone, it is very difficult
activity for me. When any
individual ask any favour
from other person, several
thoughts have come in his or
her mind that whether the
person help me or not, what
will be his reaction when
help is asked by him. When
I was need help I was
feeling hesitation but
somehow I asked for the
help.
I was feeling lot of
fear and hesitation
while taking help
from the other
person.
I was not fully
successful while
asking help from
someone, but
somehow I
achieve the goal.
I need to remove
my fear and
hesitation and
communicate in
confident way so
that I can seek help
from someone
when ever I want it.
MY COMMUNICATION STRENGTH AND WEAKNESS AND STRATEGIES TO IMPROVE MY INTERPERSONAL
COMMUNICATION SKILLS.
In past 10 days, I analysed that, in starting I was facing lots of problems while communicating
with different people, I was not good enough to introduce myself in-front of stranger and started
getting negative feedbacks. The strength I found I me was, I was good at communicating in
group, giving information and understanding the patient properly. My weaknesses were, I was not
able to introduce myself in-front of new people, I feel hesitation while seeking help from
someone. I order reducing my weaknesses and maintain my strength, I have to implemented some
strategies, that are giving presentation, enhance my listening skills, create proper understanding
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and communication with new people which help me to enhance my communication skills.
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