Reflective Report: Analyzing and Improving Professional Communication

This reflective report explores the importance of effective communication in a professional setting, based on a student's experience during a communication program. The report utilizes Gibbs' Reflective Cycle to analyze the student's learning journey, focusing on crucial aspects of professional communication, challenges encountered, and strategies for improvement. The student reflects on the significance of clear communication, the use of different communication mediums, and the need to eliminate jargon. The report also discusses the student's self-assessment of communication skills, highlighting areas for development and the importance of clear messaging. The conclusion emphasizes the value of communication in professional development and the student's commitment to enhancing their skills for future career objectives. The report is supported by references to relevant literature on communication and crisis communication, and agile project management strategies.

Reflective report

INTRODUCTION
Effective communication is very necessary and essential within the organizations to
convey the information from one person to another with distinct channels. However, the present
reflective will explain how a person learn the all concepts during the communication programme.
For that, Reflective report will be using Gibbs Reflective model to present the study (Gibbs
Reflective Cycle by Graham Gibbs. 2018).
REFLECTIVE
What do you think is crucial in professional/business communication ?
According to me Professional communication is the most crucial thing required in
business environment During the module learning, I have contribute my role as a team member
in order to analyse the importance of effective communication within the workplace. I got to
know how much communication is vital for professionals in a modern business era. That helped
me in my future set goals, I have used different communication medium when I needed to pass
the essential information to my colleague. In week 1 I have learned what is exactly a
communication and difference between professional and informal communication as well
(Fearn-Banks, 2016). Also got that professional communication are speaking, listening, writing
and responding at the work place. On the apart, we worked as a team in which other team
members have contributed their own part.
However, I have got to know my own communications skills which I need to improve a
little bit for receiving and sending messages clearly. Also I got to know by my supervisors that I
am a good communicator but sometimes make mistakes to encounter the problems. Apart from
this. The most basic need that I learnt for communication is clear topic that pass to the audience.
That makes the process of communication is successful.
What do you find challenging and why ?
I found challenging situation while communicate with the new people throughout my
session. However, for communication clear and understandable language is very much required.
I also found some issues in communication because I should not know how actually the
communication medium is work. Throughout this programme I have learnt good or bad both
experiences that make my knowledge more effective and efficient. My contribution to this
project is as a communicator that learns how to communication process has been done. Such I
learnt that communication process must eliminate the jargon or slang that makes the process
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unclear. However, also must ensure about the Grammar and punctuations. In order to that,
communication is the best way to pass the thoughts and new ideas to other people within the
workplace environment that helps (Pope-Ruark, 2015).
How do you think you can improve the quality for your professional communication ?
According to the study that helps me to enhance my own performance and
communication skills that will very important in my career objectives. I have analysed what
areas that I need to develop. I have done some wrong things that helps to learn new thinks so I
will not repeat this again. However, I spend my hardwork to learn the importance of
communication in professional career. But on the same side I also need to increase my
communication skills so that it can help me to send messages clearly.
It has been concluded that communication is the best way to flow information to other
people. So However, from this programme I analyse my own strength and weaknesses and area
in which I need to perform well and take some further action plan.
CONCLUSION
From the basis of above reflective report it explained about the communication
importance in professionalism. However, the study also explained the study by supporting Gibbs
model.
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REFERENCES
Books & Journals
Fearn-Banks, K., 2016. Crisis communications: A casebook approach. Routledge.
Pope-Ruark, R., 2015. Introducing agile project management strategies in technical and
professional communication courses. Journal of Business and Technical
Communication. 29(1). pp.112-133.
Online
Gibbs Reflective Cycle by Graham Gibbs. 2018. [Online]. Available
through :<https://www.toolshero.com/management/gibbs-reflective-cycle-graham-gibbs/>.
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REFERENCES
Books and Journal
Online
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