Professional Identity and Practice: Skills for Restaurant Management

This report delves into the concept of professional identity and its significance in career development, emphasizing the role of self-directed learning. It explores how individuals can enhance their professional identity and career prospects through continuous professional development. The report includes an investigation into employer expectations regarding skills and competencies, particularly for a restaurant manager role. It assesses the author's skills and competences for this role, examines different learning and development approaches like VARK and Honey and Alan Mumford's models, and creates a professional development plan. The report also analyzes a job interview process, evaluating its strengths and weaknesses. The content provides a comprehensive overview of professional identity, skills assessment, and career planning, aiming to equip individuals with the knowledge and strategies needed for professional growth in the hospitality industry.

PROFESSIONAL IDENTITY AND
PRACTICE

Table of Contents
INTRODUCTION......................................................................................................................4
LO 1...........................................................................................................................................4
P1 Explain the importance of ongoing professional development and self-directed learning
to enhance professional identity and career opportunities.....................................................4
P2 Investigation on expectation of employer on skills and competencies.............................5
M1...........................................................................................................................................5
D1...........................................................................................................................................5
LO 2...........................................................................................................................................6
P3 Assess own skills, competences for restaurant manager job role.....................................6
P4 Different learning and development approaches...............................................................6
M 2..........................................................................................................................................7
LO 3...........................................................................................................................................7
P5 Make the professional development plan..........................................................................7
M3...........................................................................................................................................8
LO 4...........................................................................................................................................9
P6 Job interview for restaurant manager role.........................................................................9
P7 Strength and weakness of interview process.....................................................................9
M4.........................................................................................................................................10
D2.........................................................................................................................................10
D3.........................................................................................................................................10
CONCLUSION........................................................................................................................10
REFERENCES.........................................................................................................................12

INTRODUCTION
Professional identity and practice is being perceived by the self in relation to the
particular profession one wants to attain in his career and for his growth and the professional
identity is being created through one belief’s and from themselves through the attitude, value,
motives and the experience they have from which they define themselves in their current and
further professional life (Sabanciogullari and Dogan, 2015). This report elaborates the how
the importance in ongoing the professional development and from the self-directed learning
to enhance the professional identity and the opportunities in the career.
LO 1
P1 Explain the importance of ongoing professional development and self-directed learning to
enhance professional identity and career opportunities.
Now a days employment opportunities is being increased and the people are more
focused in making the career in particular field and want to accelerate I till they get the senior
position this is due to the reason they want their own professional identity as they do the
studies in particular subject and then they choose the career in particular field. The
importance of self-directed and the ongoing professional development is for to enhance the
professional identity and career opportunities are:
Assess readiness to learn
They always have to assess that in which factor they are lacking and also they must
understand the things through the learnings and from various sources such as online videos,
classroom teaching etc. also they have to structure and sequence the activities, make the
timeline for the completion , feedback and evaluation of each goal, meeting plan with the
advising instructor ((Sabanciogullari and Dogan, 2015)).
Set the goals for learning
Communication of learning goals in between the tutor and student is always critical. It
is very important for the person to learn the things that will help in achieving the goals and
for they have to work hard and make all the possible efforts to attain these goals (King and
Learmonth, 2015).
Engage in the process of learning

Students must understand them as a learners in order to understand the needs of self-
directed that must be helpful for them and try to give the answers of following aspects:
 What are my needs?
 What are my future goals?
 In what field I am lacking?
Evaluation in learning
If the students are successful in self-directed learning than must be engage in self-
directing and in self-learning goals in their progress (Strunga, 2015). Measures of doing the
self-evaluation are
 Consult regularly to the advising instruction,
 Seek the feedback,
 Know the achievements you can do,
 Must have the confidence in yourself.
P2 Investigation on expectation of employer on skills and competencies
Employer always expect hat employee has good communication skill. As if person
has good coordination capability then person can complete the task effectively. Apart from
this employer expect that worker must have good technical knowledge and have experience
of working in relevant industry.
Furthermore, presentation skill and time management capabilities of person must be
good. If the individual has all these capabilities, then person can become more productive
towards the organisation.
M1
Ongoing professional development supports in performing the task in great manner,
by this way individual can get more promotional opportunities in organotin. Continuous
professional development aids in enhancing knowledge and performing the task per industry
standard. It is beneficial in contributing well in team performance. Associated professional
skill requirements are such as having strong communication skill, good presentation skill,
having technical knowledge and expense of working in relevant field. Individual must be able
to respond to quarries of consumes immediately.

D1
As a restaurant manager, employer expect that person must have good
communication, presentation and technical skill. Individual must have experience of treating
consumers as well. Restaurant manager is responsible for resolving quarries of consumers
hence individual must have problem resolving skills within them. Furthermore, restaurant
manager has to handle team well so that team members can serve consumers well. Hence
restaurant manager must have good team management skills as well.
LO 2
P3 Assess own skills, competences for restaurant manager job role
Skills Bad Average Good Very Good
Communication
skill
Good
Technical skill Average
Presentation
skill
Average
Problem solving
skill
Bad
Team
management
skill
Average
creativity Good
P4 Different learning and development approaches.
Now a day’s knowledge and competency is being needed by the adults to focus on the
demonstration on the desired learning outcome through the process of central learning.
Progress is being done through the through the self-directed professional development for the
vocational teachers. To implement the vocational course and education is always kept in
upbringing the technology and the development in workforce. This give the opportunity to
enhance and accelerate the reflective and reflexive skills in process of self-assessment and
competencies. The development in professional field is to do the required changes that occurs
in the society (King and Learmonth, 2015).
Self-directed professional approach is in the one alternative to enhance the vocational
competencies in teacher in order to increase the professionalism, learning improvement and

the process in learning as self-directed professional has applied in the context of principle of
self-learning and in the self-audit that covers the principles of character education. To
develop the character can be done through the various process of learning so that they can
develop the skill in themselves and can earn from these particular skills and the vocational
training must report in planning, checking and enrich the competencies in themselves through
the knowledge, skills and attitude. They want to learn the skills that can create their carrier
and help them in the process of development
VARK learning theory
This theoretical framework explains that individual can learn from various ways such
as visual, aural, reading and kinaesthetic. Individual can learn by looking at diagrams or other
visual things. Individual can also learn from listening to many things. In addition, individual
can read things to learn new capabilities and improving their knowledge and also can learn
through simulation.
Honey and Alan Mumford
This model explains four different kinds of styles: activist, theorist, reflector and
pragmatist. Activist style of learning can be done through brainstorming, group discussion,
role play etc. Theorist learning style explains that person can learn from stories, qutoes.
Pragmatist style explains that through discussion and reading case studies individual can
learn. Furthermore, reflector approach explains that self-analyses and observation are great
ways to learn new things.
M 2
For working efficiently as restaurant manager individual neds good presentation and
team management skill. Furthermore, person also needs to have good problem solving
capabilities. All these competencies can be developed by implementing theorist and activist
learning styles.
LO 3
P5 Make the professional development plan.
Goal Specific career
goal
Key skills
needed for that
goal
Actions taken to
improve that
skills
Completion date
To develop
Technical skill
To become a
good restaurant
manager
Good technical
skill,
communication
skill, learning
skill, analyses
Coaching,
guidance of
seniors
10 June 2019

skill
To improve
Presentation
skill
To become a
good restaurant
manager
Good technical
skill,
communication
skill, learning
skill, analyses
skill
Guidance of
seniors,
coaching,
seminars
15 June 2019
To develop
Team
management
skill
To become a
good restaurant
manager
Good technical
skill,
communication
skill, learning
skill, analyses
skill
Guidance of
seniors,
seminars, case
studies of
successful
entrepreneur
20 June 2019
M3
Professional development has been made from various steps:
Self-assessment: it is the assessment that has been done to analyse the skills, values and
personality. It measures the self-assessment and performance planning to assist in the process
while doing the assessment. The assessment may be for the skills, career opportunity, and
interest in technologies and also analyse the long term and short term goals of an individual.
Vark and honey Mumord theories of learning aid in knowing the ways through which
individual can learn new knowledge and can improve their skills to great extent.
Develop the assessment from the individual skill
Assessment is being done through the individual possess their skills and their interest.
If the person is having the particular skills in the field of technology, social, aptitude, attitude
and etc. than it makes the job easier to find and retain in the job as it evaluates the particular
skill.
Asses the department and organisation skills
For the successful professional development the person needs to create the interest to
attain the organisational objectives. The person must assess that wherein wants to make the
carrier and also possess the skills to get the particular department.

Explore the development opportunity
Person must need to explore the opportunity where it wants to go and develop the
skills. it is needful to find out the development opportunity as it make the carrier strong and
powerful.
Analyse the progress
One must need to analyse the progress what they are doing and asses themselves that
where they are standing and where they wants to go.
LO 4
P6 Job interview for restaurant manager role
The Biltmore, Mayfair hotel wants to hire hotel manager, for that it has conducted
interview session for candidate. Process of interview in organisation described as below:
Introduction
In this process HR manager of The Biltmore, Mayfair hotel gives introduction of
company and candidate gives brief introduction of themselves. It starts through greetings and
giving respect to each other.
Small talk
In next phase interviewer starts small conversations with candidate so that their
confidence can be built up. This helps in making an interview process more smoothen and
effective. Generally, manager of The Biltmore, Mayfair hotel start conversation on some
interesting topic so that person gets involved into it.
Gathering information
In this phase HR ask questions with candidate related to their skills and experience.
Body language is being observed and actual potential of person is measured in this stage.
Question/ Answers
It starts from small or general questions and move to job related questions
Wrapping up
At last entire interview section is wrapped up and marking is given to candidate on
the bases of this interview session.
P7 Strength and weakness of interview process
Strength
 This interview process is beneficial in knowing more about candidate and analysing
their capabilities effectively.

 This interview session helps in making person comfortable so that individual can
present own self in efficient manner.
 Before interview process HR makes some criteria on behalf of that person gets
selected and through interview process interviewer can give ranking to person and can
select most deserving applicant on vacant post of restaurant manager in The Biltmore,
Mayfair hotel
Weakness
 This process is time taking, as interviewer has to evaluate skills of each candidate for
selecting the right candidate.
 It is costly process, because The Biltmore, Mayfair hotel will have to spend huge
amount in organising this interview session.
M4
Job interview process is great system through which deserving candidates can get
selected in organisation. But it is time taking process as company has to give huge time and
money for conducting this process. But to overcome this issue The Biltmore, Mayfair hotel
can do screening of resumes, this will help in selecting the most deserving applicant for the
vacant post of restaurant manager. By this way it will be able to conduct interview for few
candidates only which will take less time and money as well.
D2
Professional development plan needs to be effective, it must be able to achieve
specific and career goal of individual. Person has to take right strategies through which
individual can improve their lacking points in less time. By taking guidance from seniors,
reading previous case studies such lacking skills can be improved within person.
D3
Interview process is very effective and suitable for the firm, as without it HR cannot
select the right candidate for right job. Person interaction during interview process helps in
analysing the future goal of individual and their intention to work in the organisation. I have
learnt many things during this interview process, as I have developed my communication and
presentation skill. Now I am able to develop relationship with others in firm easily.

CONCLUSION
From the above study it has been summarise that professional identity and practice
has been very important in the growth of particular person and there must be having the skills
in the person so that helps him to accelerate in the path of success (Strunga, 2015). This
report explains that how to assess the skills, competencies and different learning and
development at the same this report also make the plan to appoint the hotel manager and what
are the criteria that is being needed to the hotel before appointing the candidate. This report
also mention all the necessary details required by the hotel before appointing the candidate
and also mention the criteria in context of education and experience (Brown, 2015).

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