Personal and Professional Development Report for National Trust, UK

This report provides a comprehensive analysis of personal and professional development, focusing on self-managed learning approaches and their benefits. It evaluates current skills and competencies, identifies development needs and opportunities, and proposes a detailed personal and professional development plan tailored for a role within the National Trust, specifically addressing the skills required for a Membership and Visitors Welcome Manager. The report explores various methods for skill enhancement, including online courses, seminars, and mentorship programs, and emphasizes the importance of communication, leadership, and management skills. Furthermore, it discusses the implementation and evaluation of the development plan, highlighting activities and processes for continuous improvement. The report also covers the importance of communication styles and inter-personal skills. The report aims to enhance the reader's understanding of the importance of continuous development and how to create a plan to achieve personal and professional goals, with a focus on practical application within a real-world organizational context.

PERSONAL AND
PROFESSONAL
DEVLOPMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Evaluate self - managed learnings approaches......................................................................1
1.2 Purpose Personal and Professional ways for lifelong learning.............................................2
1.3 Benefits of self - managed learning......................................................................................3
TASK 2............................................................................................................................................4
2.1 Evaluate current skills and competencies.............................................................................4
2.2 Identify development needs and activities............................................................................5
2.3 Identify development opportunities......................................................................................5
2.4 Prepare Personal and Professional Development Plan..........................................................6
TASK 3............................................................................................................................................8
3.1 Activities and processes to implement development plan....................................................8
3.2 document development activities..........................................................................................8
3.3 Critical evaluation of self learning........................................................................................9
3.4 Update development plan......................................................................................................9
TASK 4..........................................................................................................................................10
4.1 Covered in Poster................................................................................................................10
4.2 Communication Style..........................................................................................................10
4.3 Covered in Leaflet...............................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Personal and professional development is process in which individual and organisation are
engaged in learning so that challenges can be met and achieve goals. This is associated with
needs of development which helps in identifying and evaluating important personal and
professional skills, those play important role in career development. The skills are related to
professional aspect which also helps in self – development (Hildebrand, 2016). National trust is
charitable company which was established in 1895 with the main aim of preserving historical
and natural sites f region. This trust is involve in restoring and preserving coastline, beaches,
gardens, historic remains, archaeological places, etc. In 2017-2018 around 61,000 candidates
looked after special places and more than 500 million volunteers are there in the trust who are
putting efforts to achieve organisational objectives. In this project self-managed learning will be
understand so that development can be enhanced. This can also be done so that responsibility for
personal and professional development for individual can be taken. Professional development
plan will be implemented so that so that continuous evaluation can be done activities can be
undertake for future development of skills in which personnel is lacking. At last, this will include
demonstration of inter - personal and transferable acquired skills so that evaluation can be done
of different strategies.
TASK 1
1.1 Evaluate self - managed learnings approaches
Self-managed learning can be define as process by which individuals identify different
ways of learning new skills and things for future career development goals. There are different
approaches by which personnel can manage self - learning, some of them are as follows:
Seminars and conferences: There are personnel who comes up in public platforms and educate
others on specific knowledge and skills. This will help individual to learn new skills from
expertise personnel who has relative experience in the same field (Körkkö, Kyrö-Ämmälä and
Turunen, 2016). This also help in public speaking skills which is required in Membership and
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Visitors Welcome Manager so that more guests can be attracted and organisational objectives
can be achieved.
Social networks: There are different social platforms like Facebook, Instagram, Twitter, etc.
which are relatively important in any individual life. There are times when people share relevant
and important information about new things and events happening in world and educate others as
well. This sites can also be used for obtaining information and apply same knowledge to
individual life so that continuous improvement in life can be achieved (Kroll and Dussias, 2017).
Internet: There is huge amount of data and information available on different sites like Google
Scholar which have many articles and journals which contains diverse information related to one
particular subject. With the help of this personnel can acquire relevant information on various
topics which will helps in personal and professional development.
1.2 Purpose Personal and Professional ways for lifelong learning
Lifelong learning is important and beneficial for future growth of employee and
individuals so that personal and professional development can be enhanced. This can also be
helpful in develop skills of individuals as Membership and Visitors Welcome Manager. There
are different ways by which personal and professional knowledge can be improved on
continuous basis:
SWOT analysis: This tool is helpful in understanding need for future learning and scope of
development as well. This is self analysis tool which assist personnel in areas where
development is needed and identify personal strengths and weaknesses. Along with this
opportunities are identifies so that activities can be undertaken for development and learn new
skills (Mahlanze and Sibiya, 2017). Lastly, threats are also find out in the context of future
professional and personal development and action are taken to mitigate the same. This is base for
development as there are scope for future improvements and find solutions to mitigate threats in
learning new skills.
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Self - reflective Learning: This is another tool that helps in improving learning skills of
personnel by providing work based approaches of learning. This frame development plan with
the aim of continuous learning so that personal and professional development objectives can be
achieved effectively (Avidov-Ungar, 2016). Development plans involves continuous activities
for Membership and Visitors Welcome Manager and solutions to enhance learning process so
that it can be effective for individuals.
1.3 Benefits of self - managed learning
Self-managed learning is process which is carried out by individual so that personal and
professional development can be undertaken according to evaluation. There are different benefits
of this technique even for organisation as well, some of them are follows:
Benefits to individual
 Team Working Behaviour: In academic sessions the main skill that individuals learn is
working with different people in a team. This helps in learning group dynamics,
balancing, communication and patience which are also helpful in working as Membership
and Visitors Welcome Manager in National Trust.
 Communication: Basic skills that self-managed learning helps is to improve
communication in professional manner and able to communicate with different
individuals as well. Presentation: During academic sessions individuals are most effective in power point
presentation which helps them to develop public speaking skills as well. This will also
help personnel to perform effectively as Membership and Visitors Welcome Manager in
National Trust.
Benefits to organisation
 There will be benefit for organisation when personnel are effective in working with other
employees and understand team groups dynamics (Hill, Wittko and et.al., 2016). As
Membership and Visitors Welcome Manager in National Trust it is important that teams
are managed properly so that organisational objectives can be achieved.
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 Communication skills will assist in providing information relevant for employees and
also helps in decision-making process. Any employee who have developed self-managed
learning process is beneficial in every aspects for National Trust.
TASK 2
2.1 Evaluate current skills and competencies
Evaluation of individual own strengths is essential to measure current skills so that
comparison can be done for organisational job roles and responsibilities. As Membership and
Visitors Welcome Manager of National Trust there is need that management of financial
resources, managing risk, communication skills, developing business, leadership skills are
required. The main objective of National Trust is to increase restore and preserve natural and
historical places so that visitors experience can be enhanced.
Leadership Skills: This skills is essential in order to direct and motivate employees so that they
work with full productivity and organisational objectives can be attained (Markham, Gentile and
Graham, 2017). There is need that different leadership style are adopted so that I become
effective in leading team and increase overall performance. As Membership and Visitors
Welcome Manager of National Trust it is required that proper analysis is done so that I can
effectively manage and convince team member to collectively work for organisational
objectives.
Time-management Skills: This is one of important skills which are for Membership and
Visitors Welcome Manager so that projects can be complete on time. I am able to manage tasks
with priorities so that important or essential activities are carried out effectively and efficiently
within specified time period.
Conflict Management: As being Membership and Visitors Welcome Manager of National
Trust, it is required that I will be able to manage conflict in teams and visitors so that working
environment is friendly. Logical skills which I have developed during academic session will help
me to consider the issue, solve it with conflict management skills and increase morale of
employees.
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2.2 Identify development needs and activities
There are some skills which needs to be developed by me so that I can work effectively
as Membership and Visitors Welcome Manager. Developing current skills and knowledge will
also helps me to achieve job specifications and standard. In context of Membership and Visitors
Welcome Manager of National Trust, skills I need to develop are as follows:
Leadership Skills: In order to motivate and increase enthusiasm so that their services can be
enhanced I need to develop analytical skills so that motivating factors fr employee can be
identified and planned accordingly. I also need to analyse performance of team against set
standards so that need for training can be identified to increase their performance. This can be
improved with joining online courses and seminars so that so that additional criteria can be
achieved.
Communication Skills: There is need that I have additional communicating skills and abilities
so that proper interaction can be developed with my team members. I need to improve inter-
personal skills like verbal and listening so that public speaking and face to face communication
can be improved. With the group discussion activities and course of public speaking will help me
to improve my skills as Membership and Visitors Welcome Manager of National Trust.
Organising and Managing Skills: As a manager there is need that I am effective in organising
and managing resources and budgets so that objectives are achieved efficiently. This can be done
with the help of creating small tasks and budgets and analysing operations so that waste activities
can be eliminated and cost can be reduces and resources are utilised effectively.
2.3 Identify development opportunities
There are different development opportunities by which learning can be undertaken and
effectively learned as well. Some of them are as follows:
Internship: It is also known as work based learning training which is taken under proper
supervision so that development needs can be achieved (Ivanova and Skara-MincĿne, 2016).
This will help in experiencing on-the-job training so that development is according to working
environment of organisation.
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Mentor: While working with current Membership and Visitors Welcome Manager of National
Trust skills can be developed as they will provide adequate and accurate skills and knowledge.
This will also be helpful in developing code of conduct, regulations and duties which are
required by organisation for working environment.
Seminars and Conferences: While taking part in session of seminars and conferences this will
be helpful in increasing public speaking skills. With the knowledge of expertise and skilled
personnel it will easy to gain knowledge and develop skills for Membership and Visitors
Welcome Manager.
Online Courses: These days there are different and effective courses available online which
helps in leaning and developing new skills and knowledge (Van Waes and et.al, 2016). This will
help in developing certain skills in specified time frame so that individual are effective in job
roles as Membership and Visitors Welcome Manager.
2.4 Prepare Personal and Professional Development Plan
Needed Skills Ways to improve those skills Time to develop skills
Leadership skills This skills will me to be
effective as Membership and
Visitors Welcome Manager of
National Trust. As there will
be many responsibilities for
managing and directing team
members. Taking training
courses and seminars will help
me to increase leadership
skills. This will help me to
motivate and engage
employees to meet
organisational objectives.
Within 3-4 months
Communication skills With the help of different
online courses and public
2 months
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speaking training I will be
effective in communicating
with team members and other
managers as well. This can
also be improved further by
taking feedbacks and analysing
for future development. This
will help me to regularly
communicate with my team
members and superiors in most
professional and formal way.
Managing skills There is need that I learn more
about management theories
and concept so that
management of team can be
more effective. Observing
skills of seniors leaders and
expertise will me to develop
my managing and organising
skills. For this planning need
to be effective so that
resources cab be allocated and
funds can be utilised
optimally.
3 months
Problem skills As being as manager most
common skill which is
required at workplace is
problem and conflict
management. For this I need to
work with different
2 months
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department, handling feedback
of visitors and managing team
communication will help me to
manage it effectively.
TASK 3
3.1 Activities and processes to implement development plan
There are different processes and activities which are required to effectively implement
the personal and professional development plan for Membership and Visitors Welcome Manager
of National Trust. Some of them are ad follows:
Process: The first step is to identify skills which I need to develop in future for personal and
professional development as Membership and Visitors Welcome Manager. For example in order
to enhance leadership skills 3-4 months will be needed to track the progress. Second step is to
plan and set priorities of targets for example my communications skills are sound but my
problem solving skills need to develop to take up the position of Membership and Visitors
Welcome Manager in National Trust. Next step is to implement plan and undertake activities to
develop my skills and last step is to review and measure all activities by taking feedbacks from
superiors, managers and team members.
Activities: there are different activities which can be taken into consideration for personal and
future development like attending seminars ad workshops sessions so that I am able to develop
my skills that identifies in development plan. Another is business coaching in which same field
personnel who is experience will help me to develop my respective skills for future development.
3.2 document development activities
The personal and development plan that I have prepared can effectively execute by
process and activities that are identified earlier in this report. The activities like attending
seminars, taking experience guidance so that skills like communications, problem solving,
leadership and management can be improved. The following steps that are required to implement
the development plan is as follows:
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 The personal and professional development is prepared so that future development can be
done to improve my skills. The main objective to make development plan is to identify
and analyse about skills which I need to develop as Membership and Visitors Welcome
Manager so that I am able to be effective in job roles and responsibilities to achieve
organisational objectives.
 Next step is to monitor all the activities which are planned in development plan by taking
feedbacks from mentor, leaders and team members of National Trust so that I undertake
continuous development and learning plans.
 Third step is to revise the skills that I have developed with the following activities and
measure the difference in past and present development in acquired skills.
3.3 Critical evaluation of self learning
My main aim is to establish myself as an effective Membership and Visitors Welcome
Manager at National Trust for this I need to develop certain set of skills. There is need that I
coordinate team members and delegate authority so that organisational objectives can be
achieved. Along with formulating strategies and allocating budgets are one of my core duties
which needs to be effective so that I become efficient in performance. In order to perform
responsibilities with effectiveness I need to develop communication skills so that relevant and
timely information can be communicated from my side. Forming strategies for National Trust so
that problem solving skills can be developed and help me to b effective in conflict management.
There is also need that management skills need to be develop so that funds can be utilised
optimally and team can perform with higher productivity. Leadership skills are required so that
delegation of authority on the basis of employees interest can be done so that they can be
productive while completing tasks. This will also assist me to build and maintain relationships
with team members and employees with the help of participative leadership style. This will also
helps National Trust as working environment will be positive and healthy which will helps
business to retain employees for long.
3.4 Update development plan
Main objective of my development plan is to become effective as Membership and
Visitors Welcome Manager in National Trust which lay emphasis on required skills to perform
my job roles and responsibilities. The activities discussed in plan to develop my skills are one of
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