Analyzing Professional Development and Practice at British Airways

This report provides a comprehensive analysis of professional identity and practice, focusing on British Airways. It begins with an overview of the airline, followed by an investigation into the skills and competencies expected of an HR executive. The report explores the benefits of ongoing professional development and examines various learning theories, including behaviorism and constructivism. It includes a self-evaluation using SWOT and performance management models. The report considers development approaches to enhance a personal development plan (PDP) and concludes with a sample development plan, along with a reflection on the interview process. The report highlights the importance of continuous improvement and strategic planning for career advancement within the organization, emphasizing the need for adaptability, teamwork, and effective communication. The analysis provides insights into the application of learning theories and self-assessment techniques to foster professional growth and achieve career goals.

PROFESSIONAL IDENFITY
AND PRACTICE

Table of Contents
INTRODUCTION...........................................................................................................................1
PART A...........................................................................................................................................1
An introduction and overview of British airways........................................................................1
An investigate skills and competencies expected by employer...................................................1
The benefits and importance of on-going professional and personal development.....................2
Different learning theories and approaches.................................................................................3
A critically evaluate your own abilities, skills and competence..................................................4
Consider the best development approaches to enhance PDP.......................................................5
PART B............................................................................................................................................6
Produce development plan...........................................................................................................6
PART C............................................................................................................................................6
Job description of HR executive .................................................................................................6
Reflection of interview process...................................................................................................7
CONCLUSION ...............................................................................................................................8
REFERENCES ...............................................................................................................................8

INTRODUCTION
Personal and professional developments refers to improvement in the sets of skills which
are required to gain effective position at workplace for maintaining good and effective relations
(Holland and Leslie, 2017). This includes the skills of behaviour, social competencies of peoples.
The present study is based on “British airways” which is established by British government at
United Kingdom. Study lays emphasis on the key benefits and importance of on-going
professional development and investigation of employer expectation of skills and competencies
within a specific organisational context. Report will assess own abilities, skills and competencies
for job role also review by specific range of learning theories and approaches for professional
development plan. Report will construct by development plan and undertake by job interview
and strength and weakness of own at interview process.
PART A
An introduction and overview of British airways.
A British airway is the flag and carrier airlines of UK. It is the second largest airline
company of UK. It was created in 1974 after a British airways board established by the
government of British. This includes the two smaller regional airlines. The manager was
completion of a consolidation process started. Its plc is Transport Company formed in April. For
the company it is important to sets a possibly visionary statement concerning the future. A
mission and vision is looking for new opportunities and new ways of building values of
customers, dealing with problems and sets progress of company (Hsieh, 2015).
As per that, British airways sets mission, vision. A vision of company is to progress,
values and standard of behaviour and performance. A mission of company is aim to set new
industry standard by providing better customers services and innovation. Strategic direction and
purpose of business is need to owner or strategic leaders. Its strategy is to focus on outstanding
customers services, rising meetings. They want to provide the best and better customers services
to them by innovating new product and services.
An investigate skills and competencies expected by employer for specific roles
At the time of job employers are expect some skills and competencies in their employees
for perform best job with good result of work. The job role is HR executive which is best and

important part of the organisation. Those skills and competencies have in employees who are HR
executive for better work which are as follows:
Employee relation
Employee relation is the best and effective skills which employer is expect from their
employees at the time of work (Mason, 2015). Employer expected identifies and resolve
employee concerns as they develop creates effective satisfying work environment for employees
and employers. For the HR executive build strong and effective relations are very important at
British airways.
Human resources information software
Human resource information software is important and effective for HR executive to
manage. Employer of British airways is expecting that from their employee they are able to
manage this software in proper manner. This skill is very important for HR executives and this
help to manage practices and payroll in effective manner.
Team work and collaboration
Team work and collaboration is also important for HR executive because Hr is managing
whole team members in effective manner (Medlik, 2016). This skill and competencies are
required for them and employer of British airways is expecting and seeking from employees.
Those are skills and competencies which are requires for HR executive. These skills are
help to manage and make effective professional development in future. That skill is help to make
perfect future of Hr executive. Those are expected by employer of British airways in their
employee.
The benefits and importance of on-going professional and personal development.
There are various benefits and importance form on-going professional and personal
development. That is important for their future growth and its effectiveness are help to make
better growth in future. It is important because it delivers benefits to the individual their
profession and the public are as follows:
 It gives greater employability for growing to number of employees are not only seeking
high skilled. Ongoing learning and professional development is increase employment
opportunities. This help to increase the chance for promotion and higher salary (Pappas
and Bregoli, 2016).

 It is beneficial for increasing flexibility and adaptability. They are able to do each work in
smart and proper ways.
 It gives personal satisfaction and also increases values in market place.
 It growing and improved performance, productivity and competitiveness. It is beneficial for tracking applicants and hiring strategically.
For the HR executive benefits and importance are as follows:
 That is help to managing benefits and time off. It is effective and valuable for the
company growth and aims of British airways.
 Hr executive position is helpful for personal and professional development because they
are able to ensure about giving training and development to manager and employees as
per requirement.
Those are benefits and importance from ongoing professional and personal development for
own and also for British airways. Those are beneficial and effective for work done in proper
manner (Perry, 2017). That is help to improve personal and professional development in orders
to achieve goals of future.

Different learning theories and approaches.
Learning theories and approaches are an organized the principles which are help to
explaining to individual and group members. There are various types of learning theories and
approaches are as follows:
Behaviourism
This theory believed knowledge and skills of existing and outside peoples. In this
learning is occurs by new behaviour or fewer changes in behaviour. This theory is help to
develop the personal development of employees by making changes in their behaviour. Thus,
association leads to a change in behaviour of British airways employees. It is effective and
valuable for managing changes in behaviour. It has learning process which is as follows:
The learning process is based on objectively changes in behaviour. This theory is defined
as learning thoroughly make changes in existing behaviour of employees. In this employees of
British airways are learn from existing environment of company and also from new employees.
They are make changes in their behaviour and learn better. It is not creative thinking and also not
gives problem solving instruction (Pihl-Thingvad, 2015).
Constructivism
It is based on the individual experiences and internal part knowledge. In this employer of
British airways is constructed knowledge for employees and sets different experience and
perceptions. This theory is best to develop professional development of employees by providing
best material of learning. It is unique and best way of learning. It has learning process which is as
follows;
This theory believes that learning process because in this learners give new ideas or
concepts which are based on knowledge and experience (Robinson and et.al., 2016). This makes
focus on preparing employees to face problems to solve it in effective manner. This theory is
included by case studies, research projects, problem based learning and collaboration learning or
group work. It is effective and valuable for the team learning. In this theory result of work is
effective and in valuable manner.
Those are the learning theory which are effective and valuable for learn something new
about the particular topic. It is effective and valuable for managing in effective manner. Those
are helping learn more and more which help to perfect future are (Tan, Van der Molen and
Schmidt, 2017).

A critically evaluate your own abilities, skills and competence.
In order to improve their skills and knowledge, self evaluation is important. This model
focus on improve performance of other peoples influences perception and evaluate self. That
model is important and effective for manage and improve skills or information which are
important for personal and professional development. A critically evaluation of their personal
abilities, skills and competencies. There two various models which are help to self evaluation
which self SWOT analysis is shows the strength, weakness, threats and opportunities. That are
shows my hard and soft skills as an HR executive. Here is show example for self SWOT analysis
are as follows;
Self SWOT analysis
Self SWOT analysis is help to evaluate own strength, weakness, threat and opportunities.
Strength Weakness
 Communication (written)
 Motivate to others
 Identification of proper resources
 Planning for work
 Building effective and strong
relationship with others
 Time management
 Lack of understanding the
professional standard
 Fewer knowledge of other languages
 Lack off critical thinking and decision
making
Opportunities Threats
 Gain higher position
 Able to improve knowledge of
hospitality operations (Timothy,
2016).
 Effectively and proper management
of resources
 Increase level of confidences and
leadership.
 Lack of confidences about the
competition level
 Make changes in policies and process
 Threat from more use of technology
 Make wrong perception of work
Other hand, performance management is help to evaluate skills, abilities and
competencies as an HR executive. With the help of performance management take records of

performance at organisation with hard and soft skills. Hard skills are those skills which are
gained through qualification or experience and are specific to a specific job. While on the other
hand, soft skills are those skills which are difficult to acquire and are essential for every job in
order to succeed in the carrier. Hence, with the help of these models travel agents identify their
ability to deal with the customers, listening skills, communication skills, passion towards the
travel industry, etc. here is show example of performance management for HR executive are as
follows:
Performance management
Performance management is the process of establishing objectives for improving and
analysing own abilities and skills. It is common for employees to be asked self evaluated
themselves and it is important (Vellas, 2016). For example: performance management take
record of abilities and skills of employee of British Airways. This is comparing the skills and
competencies of employees. In this manager of British airways are take records of performance
of employees and give proper guidance to improve it. Like communication is the good and
strong that is said by senior manager and they have proper and effective records of employee’s
performance.
Those are help to evaluate self performance in order to improve their skills and weakness
by using opportunities.
Consider the best development approaches to enhance PDP.
The constructive theory model and approach is help to enhance personal and professional
development plan. This help to make the effective and valuable future of employee by improve
skills and knowledge. In this learner give proper and effective note and learning opportunities to
employees by constructed plan. This model help to learn more and take information with the help
of proper information this help to enhance personal and professional development plan in
effective manner (Wearing, Benson and McGehee, 2016).
Moreover, to craft improvement in the skills that identified using the analysis by observing
peoples and employees are handling operations at British airways and providing the guidance.
Seniors are given proper direction and guidance for work is help to enhance PDP in right
manner. Apart from that to meet the development needs watch videos and learn new to gain
knowledge about the time management, planning of resources at company and handle any

situation at company. This approach and activities are help to meet development needs and also
help to maintain the growth according to plan as well the position.
PART B
Produce development plan.
In order to improve in the personal and professional standard, undertake the follow
development plan. This development plan is help to improve and develop skills and identified by
self evaluation tools. Development plan is as follows:
Skills Activities
for
improvemen
t
Strategies Training Time to be
taken
Feedback
/outcome
Time
managem
ent
Planning of
activities and
gaining prior
knowledge
of resources.
Planning for
work before
work
Take training by
senior. Practices
of time
management by
done my work in
proper manner.
2 months Complete
event and
feedback
from
seniors.
Communi
cation
Improve the
interaction
with staff
and use body
gesture.
Hand to
communicate
information.
Think first and
after
communicate
and also do
lots of
practices.
Join classes for
communication.
2 months Build
confident
level and
take with
internation
al clients
by using
different
language.
Decision
making
Make
decision of
past
activities and
Take decision
with my senior
.
Make again and
again decisions
and its solutions.
3 months Take
decisions
in
absences

collect
reviews of
other team
members for
decision
making.
of
manager
and
seniors,
and also
discuss
with
seniors.
Learning By observing
seniors
works and do
same things
in work.
Learn through
my senior and
observe them.
Reading related
information
books and collect
more
information of
work.
2 months Give
direction
to staff
members
at British
airways.
PART C
Job interview questions.
Here, is mention the HR executive interview questions which are as follows:
1. Tell me something about yourself?
2. What are your strength and weakness?
3. Do you able to manage HR calendar or budget?
4. Do you familiar with the human resource software?
Reflection of interview process.
Interview is the best part of life this experience was good and effective. That help to set
career in particular job task. I was going for HR executive interview in company. This was the
best and reflection of experience. I shared this experience with my senior when i was going or
interview then someone is saying me for waiting outside she is reception ma’am of company. HR
manager of company call me for interview I go and asked may i coming they say yes please. I
wish him/her and asked for seat and seat on chair. I was very nervous and HR manager ask me
about my-self with brief introduction and this process as continued runs. Manager is very good

and I learn lots think by him and they explained me each and every role of job in effective
manner. I have strength is communication skills in written skills but I not have verbal
communication in effective way. Written communication skills is best but not for all time
because most of the time I have to do verbal communicate to each other.
Time management is my weakness but in I tried to solve this in effective manner.
Interviewees exhibited varying comfort with real time textual conversations. They asked me lots
of questions which has related to my skills and qualification that done by me. It was the very
great interview experience of my life (Webb, 2017). At the beginning of interview I thought how
can managed all this thinks and also what replied of question but when I meet with the
interviewee then all has normal. I thought aptitude test is very difficult but after learning it was
great. Staff members were also good and great. Interviewee is helpful and very knowledgeable
person. At the end of interview I talk with them in general way. It was the great and most
important experience of life.
CONCLUSION
From the above study, it has been concluded that the professional skills development has
continue process that helped to gain the advantage to peoples and for desired position. Report
had been cover by introduction and overview of company and skills which expected by
employers. Report has cover by the self managed learning and lifelong learning approaches and
activities. That had been used for maintain the effectiveness at company. It has evaluated by own
abilities, skills and competences for job roles by using self evaluation model. With the helped of
this get ideas for our strength, weakness, threats and opportunities for work. Development plan
has helped to improve weakness with the help of done some activities like practice of work and
talking with staff members. Report has been cover by job description of Hr executive and some
interview question which related to post or job role.

REFERENCES
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