Kalika Hair & Beauty Ltd: Employability Skills Development Report

This report focuses on employability skills and professional development, using Kalika Hair & Beauty Ltd as a case study. It explores the concepts of Continuing Professional Development (CPD) and Personal & Professional Development (PPD), outlining their frameworks and practical applications within an organization. The report includes a detailed CPD plan for an HR trainee, assessing current skill levels in areas such as creative thinking, negotiation, decision-making, and time management, and proposes specific actions with timelines for improvement. The PPD section links organizational objectives with resource utilization to improve overall company performance. Furthermore, the report addresses the importance of formal business and group meetings, offering a comprehensive analysis of skill development strategies within a professional context. The report aims to provide insights and recommendations for enhancing employee skills and achieving organizational goals.

Employability Skills and
Professional
Development

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
CPD ............................................................................................................................................1
REFLECTION ...........................................................................................................................8
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Employability skills and professional development is a program conducted by an
organisation to inculcate necessary skills and knowledge in employees to help them in
performing their responsibilities effectively. It ensures establishment of competitive advantage
by a company in current marketplace. Objectives of professional development is to prepare
workforce for their jobs by providing training in developing soft skills and learning (Abas-
Mastura, Imam and Osman, 2013 ). For this study Kalika Hair & Beauty Ltd is considered which
is dealing in Hair & Beauty products and services. It is situated in United Kingdom. This report
consists of frameworks to carry out learning and development programs like Continuing
Professional Development and Personal & professional development plans. In addition to this,
development plans are critically analysed to determine its proper applicability in organisation.
Finally, formal business meetings and group meetings are planned and organised in this report.
MAIN BODY
CPD
CPD is a process that assists employability practitioners to sustain abilities, knowledge
and professional skills that are related with their job roles and to engage successful careers of
employees in services related with employment.
CPD is based on following concepts-
 It is a continuous process as practitioners are always in need of learning.
 It is professional as professionals are aware about several advantages that learning
provides to them and to employers and other clients.
 It is developmental as purpose of CPD is to increase performance and career outlook of
individual.
 Continuing professional development is relevant because knowledge aids practitioners in
performing their job function in an effective manner.
 CPD is progressive in nature as it provides opportunities to practitioners to boost their
career (Andrews and Russell, 2012).
However, in regard of HR trainee who is mainly responsible for managing or handling all
management activities in order to carry out the business operation in a smooth manner. Along
with this, they are also obliged to build and maintain a healthy relationship with its personnel for

accomplishing the organisational goal in an trenchant and expeditious manner (Asonitou, 2015).
Moreover, HR Trainee has to coordinate and collaborate with its different functional areas
members for obtaining profit maximisation with an optimum utilisation of resources in a better
mode. In addition to this, an individual takes an initiative to develop CPD plan which is regarded
as one of the essential element in determining one's own potentiality and shortcomings so that
they make corrective action which lead them to enrich their overall performance. Henceforth,
Continuous Development Plan for HR Trainee who was recently got appointed in Kalika Hair &
Beauty Salon Ltd are explained below:
Objective Current rating Resources Actions Time frame
Creative
Thinking
Bad In today's
marketplace,
creative thinking
is considered as
one of the integral
skill which lead a
personnel to
acquire best
position among
competing
industry by
adopting novel
ideas or thoughts
into business
activities.
However, on the
basis of
evaluation, it has
been analysed
that I am very
weak in creative
thinking which
For improving my
creative thinking,
I will make use of
newspaper,
magazines, social
network channel
which help them
to know and get
awareness about
existing business
environment. IN
addition to this, I
will take an effort
to interact with
different kinds of
manpower on
regular basis
which will aid me
to acquire latest
information about
surroundings and
regarding
2 weeks

may generate
huge difficulty in
managing current
and emerging
trend of market in
a better manner
and also to
implement best
decisions for
attaining
increased level of
profitability and
productivity.
marketplace trend
or demand. With
the help of such
activity, I can
easily implement
best strategic
decision as well
as can cope up all
sort of challenges
from internal or
external business
environment.
Moreover, it lead
me to obtain
profit
maximisation by
making use of
available
resources on a
proper time.
Negotiation skill Average As the existing
business
environment is
moving towards
globalised world,
company
negotiators has
been signified
that negotiation
skill is plays a
vital role which
In order to enrich
my negotiation
skill, I will attend
several seminars,
workshops,
conferences
regarding
importance of
negotiation
potentiality.
Moreover, I took
4 weeks

empower a
personnel to build
long lasting
customer
relationship and
also can place the
brand in a
competitive
position by
making
agreement with
various clients or
parties. Hence, as
per the evaluation
it has been
examined that
there is still some
scope of
improvement in
my negotiation
ability for
expanding the
Kalika Hair &
Beauty Salon Ltd
market share and
size in an
improved mode.
an effort to
organise several
business meetings
with different
clients that assist
me to think
clearly and
rapidly under
pressure and
uncertainty. Due
to such activity,
it also help me to
reduce
misunderstanding
of clients and able
to provide
relevant
information in
clarity manner
without any
confusions or
ambiguities.
Decision making Average This ability is
related to those
aspect which lead
a manpower to
In regard of
enriching
decision making
skill, I makes an
1 month

make accurate
and reliable
conclusion or
judgement in
order to enhance
productivity and
profitability ratio.
Additionally, it
has been
evaluated that
there is
requirement for
some more
improvement in
decision making
skill so that I can
strengthen the cc
's profit margin
ratio in an
amended way
without nay
hindrances.
effort to take
participate in
various seminars,
workshops.
Furthermore,
actively involving
in group
discussion
program which
help me to gather
different kinds of
ideas or opinion
and based on that
making best
decisions for
accomplishing
pre determined
goal within
stipulated time
frame. Along
with this,
attending
management
games which will
enable me to
learn the
effectiveness of
team work and
impact of
collaborative
work within

company for
gaining
competitive
advantage in an
innovative style.
Time
Management
skill
Bad It is concern with
those skill which
states that
involvement of
two or more
individuals who
work together for
an achievement of
common goal or
objective in a
effective mode
within prescribed
time frame. In
regard of this
ability, it has
analysed that I am
highly lacking in
this specified
capability which
impose large
amount of
challenges in
handling different
kinds of
workforce and
also to maintain
Therefore, to
strengthen this
shortcomings, I
make use of all
available
resources like
seminars, group
discussion,
management
games that help
me to generate a
long lasting
relationship with
every team
members in a
better mode.
Along with this, I
take an initiative
to acquire training
and development
program related
to team
management that
lead them to
identify each
personnel
3 weeks

better relationship
with each team
members for
obtaining better
outcome in a
desired time
period.
potentiality and
also empower me
to delegate each
of them in a
proper place so
that there will be
a less possibility
of generating
conflict of interest
, disputes or
misunderstanding
among workforce
which enhance
organisation
proficiency and
productivity ratio
in an innovative
and creative style.
PPD is an assessment tool that helps management in an organisation to concentrate on
accomplishing goals and to achieve best results from accessible resources. The purpose of PPD
is to improve overall performance of a company by linking its objectives with the goals of
employees. Basic function of this tool is to clarify roles and responsibilities of workforce in a
firm so as to enable smooth functioning of individual operations (Dhiman, 2012).This process is
essential to continuously evaluate current systems and operations in order to add value to the
company.
However, after implication of above mentioned actions into my professional profile i.e.
HR trainee that help me to overcome my various shortcomings which was hindering my business
process of activities. Apart from this, I took an initiative to gather my performance review from
Business Manager in order to strengthen my drawbacks in an effective way. Therefore, I
prepared meeting minutes which is defined as the written record of everything that took place

during meeting. So, in context of this, I designed a set of minutes which has been rendered by
my Business Manager that is discussed below:
 While conducting formal meetings with clients for the purpose of enhancing
negotiation skill. So, on the basis of my activity, Business Manager suggested me
to work more on communication skill as during some situation I get lack in
confidence which might create confusion or even dismissal of particular
agreement. However, in regard of this, I will attend more conferences as well as
take presentation and group activities that enable me to wider the social network
of connection. Along with this, it lead me to place Kalika Hair & Beauty Salon
Ltd in an impressive and better position without any obstacles.
 The another area which my Business Manager asked me to improve that is time
management skill as he observed that I am not able to bring effective conclusion
in determining each personnel capabilities and also in assigning them roles ans
responsibilities. Due to this, there will be huge chances of generating disputes,
misconception, disagreement, dissatisfaction, grievances that directly impact over
Kalika Hair & Beauty Salon Ltd's productivity and brand value. Henceforth, to
enrich this shortcomings I will take participate in various training and
development programs as well as management games which help me to analyse
each members ability effectively. Moreover, it empower me to invite every team
members to take participate in business activities that will encourage them to
provide their best performance towards an achievement of business objective in
an innovative and productive style.
However, the preceding discussed minutes enable me to perform better in my HR trainee
profile within Kalika Hair & Beauty Salon Ltd's as well as encouraged me to enhance company's
productivity and profitability ratio in stipulated period of time without nay obstacles.
REFLECTION
As per the above mentioned report, it is wholly based on developing an individual skill or
potentiality in order to accomplish targeted goal or aim in an trenchant and expeditious mode
without any hindrances. Therefore, in context of this report, I has been appointed as HR Trainee
in Kalika Hair & Beauty Salon Ltd which mainly emphasise on managing, monitoring,
governing each and every activities of company's functional areas as well as to build a better

relationship with manpower in a better manner. In addition to this, I took an attempt to analyse
my potentiality and strength as well as my weakness so that I can implement best strategic
decision in an effective way. However, I find out an impressive and productive tool which help
me to identify my ability that is CPD plan (Continuous Professional Development) which is
defined as a ongoing process of developing, maintaining and documenting professional skill. On
the basis of individual skills roles are allocated to employees to achieve them in a particular time
period. Personal and professional development plan is categorised into three phases such as
performance planning, performance coaching & feedback and review. Hence, I take an initiative
in developing CPD plan in which I discovered my various sort of strength and weakness. In
addition to this, I analysed that communication, networking ability, team work skill, problem
solving and technical ability that enable me to improve overall performance in a better manner.
Furthermore, I examined several weakness i.e. creative thinking, negotiation skill,
decision making, time management ability which impose huge difficulties in achieving my given
task in a prescribed time limit. Therefore, I make an effort to make use of effective tool that is
CPD Plan that help me to determine my potentiality in an improved way. In regard of my
shortcomings, I made use of available resources like attending seminars, workshops,
conferences, training and development programs, group discussion, management games and so
on. With the help of this, I was able to tackle my drawbacks in a better mode as well as it help
me to strengthen the overall performance of company in an amended way. Apart from this, these
actions assist me to identify each personnel capabilities and also lead me to assign each of them
their roles or responsibilities as per their abilities. This is because it empower each personnel to
provide their best performance for an accomplishment of pre determined objective in an
innovative or productive style. Moreover, it lead me to encourage each workforce to take active
participation in business activities so that there will be smooth functioning of company's process
and also firm can easily attain improved level of sustainable profitability ratio.
Apart from this, it help me to take initiative in acquiring information from different
sources like newspaper, magazines related to particular subject matter that aid me to determine
current and emerging trend of marketplace. Moreover, it empower me to implement best
strategic decision in order to enhance Kalika Hair & Beauty Salon Ltd's productivity and
profitability ratio. Additionally, after conducting CPD plan, I make an effort to organise minute
in which Business Manager provided me several kind of reviews and suggestion for which I can

bring increased level of relationship in a better mode. Hence, my Business Manager suggested
me to improve my negotiation and time management skill by making use of seminars,
workshops, conferences in order to gain competitive advantage in an impressive and productive
style. Henceforth, these different action plan played a vital role as it help me to tackle over my
shortcomings and also to enhance my strength more effectively for accomplishing business
objective in an effectual and expeditious manner within prescribed time period.
CONCLUSION
From the above report it can be concluded that employability skills and professional
development is important in an organisation to compete strongly in an intense labour market and
meet requirement of current employees preferences like flexible environment with personal
development. Along with this it also provides several benefits to an enterprise like increased
productivity, wastage reduction, improvement in health & safety and cost depletion. CPD tool is
beneficial to company in developing learning within workforce to prepare them for future
situations. PPD plan as well as business minutes helps a company in encouraging employees to
learn and develop new skills for enhancing their performances in their respective job roles.
Business meetings are conducted to convey clear goals and objectives to members and
employees of organization.

REFERENCES
Books and Journals
Abas-Mastura, M., Imam, O. A. and Osman, S., 2013. Employability skills and task performance
of employees in government sector. International Journal of Humanities and Social
Science. 3(4). pp.150-162.
Andrews, G. and Russell, M., 2012. Employability skills development: strategy, evaluation and
impact. Higher Education, Skills and Work-Based Learning. 2(1). pp.33-44.
Asonitou, S., 2015. Employability skills in higher education and the case of Greece. Procedia-
Social and Behavioral Sciences. 175. pp.283-290.
de Guzman, A. B. and Choi, K. O., 2013. The relations of employability skills to career
adaptability among technical school students. Journal of Vocational Behavior. 82(3).
pp.199-207.
Dhiman, M. C., 2012. Employers' perceptions about tourism management employability skills.
Anatolia. 23(3). pp.359-372.
Jackling, B. and Natoli, R., 2015. Employability skills of international accounting graduates:
Internship providers’ perspectives. Education+ Training. 57(7). pp.757-773.
Jackson, D., 2015. Employability skill development in work-integrated learning: Barriers and
best practice. Studies in Higher Education. 40(2). pp.350-367.
Ju, S., Zhang, D. and Pacha, J., 2012. Employability skills valued by employers as important for
entry-level employees with and without disabilities. Career Development and Transition
for Exceptional Individuals. 35(1). pp.29-38.
Messum, D. and et. al., 2015. What employability skills are required of new health managers?.
Asia Pacific Journal of Health Management. 10(1). p.28.
Mishra, K., 2014. Employability skills that recruiters demand. IUP Journal of Soft Skills. 8(3).
p.50.
Rao, M. S., 2014. Enhancing employability in engineering and management students through
soft skills. Industrial and Commercial Training. 46(1). pp.42-48.
Rasul, M. S. And et. al., 2012. Employability Skills Assessment Tool Development.
International Education Studies. 5(5). pp.43-56.
Rosenberg, S. and et. al., 2012. Basic employability skills: a triangular design approach.
Education+ Training. 54(1). pp.7-20.
Suleman, F., 2016. Employability skills of higher education graduates: Little consensus on a
much-discussed subject. Procedia-Social and Behavioral Sciences. 228. pp.169-174.