Self-Managed Learning and Development: A National Trust Case Study

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Personal and Professional Development
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Table of Contents
Introduction......................................................................................................................................2
Lo1...................................................................................................................................................3
1.1 Evaluate approaches to self-managed learning......................................................................3
1.2 Propose ways in which lifelong learning in personal and professional contexts could be
encouraged...................................................................................................................................4
1.3 Evaluate the benefits of self-managed learning to the individual and organisation..............5
LO2..................................................................................................................................................6
2.1 Evaluate own current skills and competencies against professional standards and
organisational objectives.............................................................................................................6
2.2 Identify own development needs and the activities required to meet them...........................7
2.3 Identify development opportunities to meet current and future defined needs.....................9
2.4 Devise a personal and professional development plan based on identified needs...............10
LO3................................................................................................................................................12
3.1 Discuss the processes and activities required to implement the development plan.............12
3.2 Undertake and document development activities as planned..............................................13
3.3 Reflect critically on own learning against original aims and objectives set in the
development plan.......................................................................................................................14
3.4 Update the development plan based on feedback and evaluation.......................................15
LO4................................................................................................................................................16
Report........................................................................................................................................16
Poster.........................................................................................................................................18
Leaflet............................................................................................................................................19
Conclusion.....................................................................................................................................20
References......................................................................................................................................21
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Introduction
Personality development is part of an individual's career. The organizations these days have
decided high criteria's of choices. Therefore in order to work with a renowned organization a
person must incorporate effective skills and competencies. The respective assignment is related
to the development of personal and professional skills of an individual. The assignment is written
in the regards of a Welcoming manager of Nation Trust. The deliverables of this assignment
help in identifying the need for personal and professional development in the career of an
individual. With the content of this assignment, it can be understood why an individual requires
to make use of the self-learning and development approaches. The assignment is likewise
incorporated with a PPD development plan that will help in examining the skills that are crucial
for the development of a manager in the organization. With the assistance of this assignment, a
variety of skills are highlighted that will help in the overall development of an individual.
In the final section of the assignment posters and leaflet are presented that will help in
portraying a picture of the current organizations. These poster and leaflet are based on the daily
issues or problems of the organization such as bullying and harassment. With the help of them,
the users will be able to resolve the issues and will likewise be capable of enhancing the
efficiency of the organization.
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Lo1
1.1 Evaluate approaches to self-managed learning
In this period of modernization, all the organizations are trying to enhance the skills of their
employees and the managers. Self-managed learning is a process by which the individuals can
develop their skills at a personal level. The managers of National Trust have decided to
implement the approaches of Self-managed learning in their organization that can help them in
developing the skills and capabilities of the employees working in the organization. With the
assistance of these approaches, the employees will be able to scrutinize their skills and
capabilities at a personal level and will be able to undertake activities to improve them. This
process will help the employees in accessing their inner skills and capabilities in a specific
manner (Tims, Bakker and Derks, 2012). A variety of approaches that are discussed in the
meeting of the respective organization are as follows:
 Social networking platforms: Social networking platforms are the most used and effective
approach to self-learning. Every individual makes use of social media platforms such as
FaceBook, Instagram, Twitter and so forth. With the help of such platforms, the individuals
can access a variety of knowledge. It is a platform where every person has the right to
provide their view and perspectives (Carnevale and Smith, 2013). By evaluating the
perspectives of different individual a person will be able to understand and evaluate
diversified information. This is the most interesting and entertaining platform that can help
people in learning new things.
 Internet: Another platform that can be used by the users for the process of self- learning is
the Internet. It is a platform where a number of writers have put their thoughts in the form of
drafts, article, journals and blogs etc. With the study of this content, the users are able to
understand and learn new things. This platform helps the users in exploring different
thoughts and perceptions of the writers.
With the help of the above-identified approaches, the managers of The National Trust will be
able to enhance the skills and capabilities of the employees of the organization (Tims, Bakker
and Derks, 2012).
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1.2 Propose ways in which lifelong learning in personal and professional contexts
could be encouraged
The managers of the organization make continuous efforts for improving the skills and
capabilities of the employees working in the organization. They are able to enhance the skills of
the employees with the help of lifelong learning. It is basically a continuous process that assists
individuals in improving their skills and capabilities while functioning in the organization. In this
process, the individuals learn new things with their past failure and experiences. In other words,
it can be said that lifelong learning is a process that can help individuals in developing their
identity and academic and professional period (Carnevale and Smith, 2013). There are numerous
activities that can assist the employees of the National Trust in the process of lifelong learning.
Some of them are provided below:
 SWOT analysis: SWOT analysis is the most effective step that can help the learners in
identifying their skills and capabilities. With the help of this process, the employees of
the respective firm will be able to identify their strengths and weaknesses. This will help
them in evaluating their inner capabilities. With the help of this approach, the employees
will be able to frame strategies for overcoming their weaknesses (Tims, Bakker and
Derks, 2012).
 Self-evaluation: Self-evaluation is another strategy that can assist individuals in the
process of lifelong learning. In this process, the employees will make a personal
evaluation of themselves. This will help them in identifying their capacity and inabilities.
This process can help the employees of the National Trust in enhancing their capabilities
and skills (Carnevale and Smith, 2013).
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1.3 Evaluate the benefits of self-managed learning to the individual and organisation
Self-managed learning is an impressive process that can help the employees of National Trust in
enhancing their skills and capabilities. It is a developing organization and therefore requires
skilled employees to enhance the productivity of the firm. This approach will prove beneficial
for both the employee and the employer in the organization. Apart from this, a number of skills
that can be improved with the help of this process are as follows:
 Management skills: With the help of Self-managed learning the employees of the
organization are able to enhance their management skills. Management skills are
extremely crucial for the growth of the organization. With the help of such skills, the
managers of the firm will be able to execute everything in a planned and strategized
manner.
 Communication skills: Self-managed learning is a process through which the
individuals are able to improvise there in capabilities. This can help individuals in
developing their communication skills. With the help of effective communication, the
individuals will be able to respond to the plans or changes in an effective manner. With
the help of this process, the employees will be able to put their thoughts in front of the
managers (Carnevale and Smith, 2013).
 Change resistance: This process will help in developing the skills of the employees of
the organization. With the assistance of this approach, the managers will be able to create
employees for resisting the changes in the organization. This will help the organization in
working as per the changes in the market and the policies of the authorities.
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LO2
2.1 Evaluate own current skills and competencies against professional standards
and organisational objectives
In order to be a Visitor Welcome manager of National Trust, it is extremely crucial for me to
possess sound selling and marketing skills. Apart from this, I must likewise incorporate effective
communication skills. With the availability of such skills, I will be able to enhance my
credibility and reliability in the organization (Hadar and Brody, 2013). These skills will
additionally help the authorities of the firm in enhancing their growth prospects. An overview of
my skills and competencies for being a Welcoming manager of National Trust are as follows:
 Interpersonal skills: As per my viewpoint, I believe that I possess excellent
interpersonal skills. I am good at communicating with others and I am able to judge their
requirements. With the availability of this skill, I will be able to treat my clients in an
effective manner which will help in enhancing the goodwill of my organization.
 Time management skills: Apart from the interaction I am good at managing my
activities in a scheduled manner. With the help of this skill, I will be able to manage the
activities of myself as well as my juniors in an appropriate manner. This will help me in
enhancing the reliability of my operations.
 Communication skills: This is the most important requirement for the designated
position. I think that I am good in both verbal and non-verbal communication. This
ability will help me in enhancing the potential of the respective organization (Tims,
Bakker and Derks, 2012).
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2.2 Identify own development needs and the activities required to meet them
Self-development is very important for an individual. This can help the person in improvising
their personality at the professional level. In order to make myself effective for the designated
position, it is very important for me to develop a number of skills. Some of my developing skills
and ways to improvise them are listed below:
Accounting skills
In order to attend the guest and deal with their casual problems, it is important for me to develop
effective accounting skills and knowledge of cost control. This will likewise help me in initiating
in the process of decision making of the organization. Some of the ways in which I can develop
these skills are as follows:
 By taking part in the management activities of the organization
 By learning the basic concepts of accounting from the senior experts of the firm
 By asking the authorities to start a training program regarding the respective process
 By applying the approach of self-learning and development
Flexibility
For becoming an effective manager of Nation Trust is very important for a person to be flexible
in working. The person should have the capacity of resisting changes in the organization. With
the help of this competency, the managers of the organization will be able to yield higher profits
for the firm. A number of strategies that can help in improving this skill are as follows:
 By taking initiative in all the major tasks of the organization
 By doing a SWOT analysis of myself in order to analyse my inner capabilities
 By taking initiative in all the activities of the organization (Hadar and Brody, 2013).
Presentation skills
In this modernized period, presentation skills are a must for the development of an individual.
With the help of this skill, I will be able to present my ideas and thoughts in the most effective
manner. This will help me in giving a direction to my career. Some of the ways in which I can
improve my presentation skills are as follows:
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 I can develop presentation skills by evaluating different articles of authors and learning new
patterns from them
 I can try to take personality development classes for their respective purpose (Carnevale and
Smith, 2013).
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2.3 Identify development opportunities to meet current and future defined needs
In order to develop myself professionally, it is very important for me to identify development
opportunities. These opportunities will help me to improvise my skills and capabilities in the
most sound and effective manner. With the help of these development opportunities, I will be
able to improvise the personality that will likewise assist me in advancing the profitability of the
firm (Tims, Bakker and Derks, 2012).
By evaluating my inner capacity I was able to identify that I need to develop my accounting
skills. These skills are essential for treating the customers and also for maintaining the account or
budget of the firm. I will be able to develop this area if my mentors or trainers will provide
effective training related to accounting. With the help of this cooperation, I will be able to
develop my skills. Along with this I likewise evaluated that I am not flexible in functioning. I am
not able to resist the changes in the organization. This skill can be developed if I try to
participate in the activities of the organization. With this activity, I will be able to develop myself
personally and professionally (Hadar and Brody, 2013).
Along with this presentation skills are equally important for the development of my role in the
organization. This skill will help me in presenting my thoughts in the most effective manner. I
will be able to develop my presentation skills my taking effective training from my mentors in
the organization. Their help and support will help me in developing my identity and my future
(Day et. al., 2014)
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2.4 Devise a personal and professional development plan based on identified needs
Preparing a personal and professional development plan will help me in improvising my skills
and capabilities. A layout of my personal and professional development plan is provided below:
What How When
Accounting skills  By taking part in the
management activities of
the organization
 By learning the basic
concepts of accounting
from the senior experts of
the firm
 By asking the authorities
to start a training program
regarding the respective
process
 By applying the approach
of self-learning and
development
At the beginning of my
training period
Flexibility  By taking initiative in all
the major tasks of the
organization
 By doing a SWOT
analysis of myself in order
to analyse my inner
capabilities
 By taking initiative in all
the activities of the
organization.
During my functioning period
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Presentation skills  I can develop presentation
skills by evaluating
different articles of authors
and learning new patterns
from them
 I can try to take
personality development
classes for the respective
purpose (Day et. al., 2014)
During my functioning period
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