PPD Plan: Strategies for Success at Travelodge Hotel

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PERSONAL AND PROFESSIONAL DEVELOPMENT

Contents
Introduction..................................................................................................................................................1
Task 1...........................................................................................................................................................2
1.1 Evaluate approaches to self-managed learning. Which approach can be more suitable for you or
your staff at Travelodge hotel?................................................................................................................2
1.2 Propose ways in which lifelong learning in personal and professional contexts could be
encouraged...............................................................................................................................................4
1.3 Evaluate the benefits of self-managed learning as an assistant manager and Travelodge................5
Task 2...........................................................................................................................................................6
2.1 Evaluate own current skills and competencies against professional standards and organizational
objectives.................................................................................................................................................6
2.2 Identify own development needs and the activities required to meet them.......................................7
2.3 Identify development opportunities to meet current and future defined needs.................................8
2.4 Devise a personal and professional development plan based on identified needs.............................9
Task 3.........................................................................................................................................................11
3.1 Discuss the processes and activities required to implement the development plan.........................11
3.2 Undertake and document development activities as planned..........................................................12
3.3 Reflect critically on own learning against original aims and objectives set in the development plan
...............................................................................................................................................................13
3.4 Update the development plan based on feedback and evaluation...................................................13
Task 4.........................................................................................................................................................15
4.1 Select solutions to work-based problems........................................................................................15
4.2 Communicate in a variety of styles and appropriate manner at various levels...............................15
4.3 Evaluate and use effective time-management strategies.................................................................17

M1. Identify and apply strategies to find appropriate solutions............................................................17
M2. Select/ design and apply appropriate methods/ techniques............................................................18
M3. Present and communicate appropriate findings.............................................................................18
Conclusion.................................................................................................................................................19
References..................................................................................................................................................20

LIST OF TABLES
Table 1: Skills evaluation............................................................................................................................5
Table 2: SWOT analysis..............................................................................................................................6
Table 3: For meeting current and future needs the development opportunities in table.............................7
Table 4: Personal and professional development plan................................................................................8
Table 5: Documented PDP plan................................................................................................................11
Table 6: Updated plan................................................................................................................................12

Introduction
PPD (Personal Professional development) is important in managing the performance of the organization
and to increase the growth of the individual. The study will consider the approach of self-managed
learning that supports in increasing the lifelong development. Own personal and professional
development skills and opportunities of the individuals will be highlighted in the report. The report will
implement and review the plan of professional development along with monitoring the work based
problems, time management strategies and communication styles for the Travelodge. Travelodge is the
UK hospitality organization serving every service of being the hotel for the customers.
In brief, the study will cover in task 1, approaches to self-managed to learn, and ways for lifelong
learning in personal and professional context along with giving the benefits of self-managed to learn. In
task 2, the report will include own current skills and competencies against professional standards and
organizational objectives, determining own development needs and the activities, development
opportunities and preparing the professional development plan. In the third report, the study will have
the concern about the activities and processes for implementing the plan, undertaking and documenting
activities of development along with giving own learning reflection and updated development plan.
Finally, in the last task of the report, solutions to work based problems, communication styles and time
management strategies will be presented.
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Task 1
1.1 Evaluate approaches to self-managed learning. Which approach can be more suitable for you or your
staff at Travelodge hotel?
Self-learning is the approach through the way the person knowledge is increased through raising own
competency in the job they are doing. There are distinct strategies that can be taken by the firm
Travelodge manager for raising individual self-learning. The significant method of own learning is
considered as the self-acceptance in form of reflective approach. In respect of increasing competency,
the approach is supportive to access future trends (Cunningham, 2017). The next approach to self-
managed learning is placing the aims that are very much significant for achieving professionalism in
Travelodge. The major significance of this sector is to offer customers in a convenient way and self-
understanding in meeting the objectives is advantageous for manager and staff of Travelodge.
Furthermore, there are additional strategies that review learning through others is mentioned below:-
Seminars and meetings: This supports the individual people to exchange the opinions and ideas together
with the understanding that is effective in (PPD) professional and personal development. Conferences
and seminars support the members of the Travelodge to meet the confidence to have customer dealing.
Social networks: It has been addressed that communication with people is most important to gain self-
managed learning. Social media networking brings the sharing of ideas through chatting etc. It is a much
suitable network for the people to have in touch with other staff department and members in the hotel.
Internet: The staffs meet the enhanced knowledge in respect with the management studies and other
related studies in context with the management of risk (Cunningham and Dawes, 2016). This type of
knowledge can be communicated at the work environment and is supportive is getting the business
objectives.
Bulletin board: The latest and modern ideas are reflected on the bulletin board and are very supportive
in getting the increased self-learning in staff and managers of hotel Travelodge.
From the above, it can be said that Travelodge manager and its staff can use the social network for
communicating and getting the self-managed learning. The setting of the objectives for getting the
understanding through internet supports to achieve business purposes (Dolmans et.al. 2015).
2

Kolb’s learning cycle
The cycle is divided into four stages in supports of self-managed learning:-
Diverging: By seeing the other performances the knowledge is to be gained.
Assimilating: To have in detail understanding and logical experience staff member should think and
watch.
Converging: The staff and manager should think and do the practical thing that supports in determining
the problems (Dixon, 2017).
Accommodating: The major concentration should be on experimental learning instead of theoretical
approach. This stage focuses on feeling and then done by the staff members.
Figure 1: Kolb’s learning cycle
(Source: Kolb’s learning styles and experimental learning cycle, 2019)
1.2 Propose ways in which lifelong learning in personal and professional contexts could be encouraged
This learning gives lifelong will support in gaining regular development in the individual with respect to
professional and personal development. The present task will place the focus on the development of the
individual and manager at the Travelodge hotel. Lifelong learning can be met through goals setting and
3

the same should be applied for meeting the business objectives. This will support the individual to
achieve the ideas and experience along with the issues to manage the complicated situation for meeting
objectives and goals of the business as well. The hospitality industry is rising at a great scale and shows
big opportunities for career development and to have lifelong learning (Robertson, 2016). The learning
capacity and motivation increase the work pressure on the employees to work at the great scale that
ultimately supports in getting the scale of continuous learning.
Lifelong learning is to be motivated by having regular education in the organization. For example
Management skills in theoretical is achieved from the universities that can be applied in meeting the
organizational growth that finally results in professional development. Furthermore, for supporting the
lifelong learning being as the manager in context with the professional personal development of
employees few of the ways will be taken such as apprenticeships, transfer schemes and credit
accumulation (Kuhlthau, 2018).
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1.3 Evaluate the benefits of self-managed learning as an assistant manager and Travelodge
Advantages to assistant manager
Manager with having in-depth self-learning supports in giving the creativity in the firm and in return
they can get the greater position like a general manager in future in Travelodge. As the competition is
increasing at the greater scale, it has become significant for the managers to gain the intellectual
opportunities so that confidence can be raised to move at a higher position (Sithole et.al. 2017). Through
using the confidence in the proper way the errors in the work will be reduced that will result in the
personal development of the manager in their professional life.
Benefits to Hotel Travelodge
Self-managed learning supports the firm has committed an individual for managing the effective duties
of the firm. Through these employees, satisfaction means the organization is on the right path of meeting
the success. Hotel Travelodge can be mainly dependent on this type of committed individual's for having
the effective making of decisions. With more employees, the self-managed learning and experience can
be achieved by having better and good brand positioning in the market (Cunningham and Bennett,
2017). This behaviour will support the Travelodge to motivate and support the other employees to carry
out the jobs in the same way to meet the greater position.
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Task 2
2.1 Evaluate own current skills and competencies against professional standards and organizational
objectives
Own evaluation of capabilities is significant in addressing the present the competencies in comparison
with the business standards and meeting up of organization objectives. Being the assistant manager in
hotel Travelodge, I need to identify the skills and competencies so as to encourage the employees and to
get the higher customer satisfaction by making them happy and to meet the desired objectives (Sanghi,
2016). The current rating is out of five.
Table 1: Skills evaluation
Business and professional skills Improvements needed Current rating
Presentation skills Take regular presentation in front of
every person taking verbal speaking
4
Communication skills Still, improvement is needed and is
interactive through attending the
classes of the communication
3
Leadership skills By staff encouragement and better
performance in the appropriate way
4
Time management By setting the objectives for the
activities and time scheduling for
every task
4
Encouragement skills By determining the employee's
needs and motivates to work in
accordance with the organization
benefits (Cohen, 2015)
3
Problem-solving skills Problems thinking and determining
the answers through in detail
examination
3
6

2.2 Identify own development needs and the activities required to meet them
Through SWOT analysis, I will able to determine my own development areas along with the potentials
that should be used to manage PPD. The presented shown is the SWOT analysis given:-
Table 2: SWOT analysis
Strengths
 Good problem-solving capabilities dealing
with any situation
 Can communicate effectively with anyone
at the workplace
 Supports for team working and building
 Complete the work always on time and
practices the same approach for the
employees as well (Brockett and Hiemstra,
2018).
Weaknesses
 Not competent enough to make good
decisions still
 Cannot perform many tasks at one time
 Being the manager I cannot lead the team
in a proper manner
 Unable to understand all the languages
Opportunities
 Enhanced opportunities for learning
 High-performance results into high
bonuses and position
 Confidence development with a higher
position
 Professional and personality development
Threats
 Operational change in process
 The competition level is very high
 Advancement of technology at a higher
pace that puts resistance on me
According to the SWOT analysis, I had determined that it is significant for being the manager to know
every language which is spoken in firm especially so that better position I can get. Taking many tasks at
one time is the major skill in the manager and it should be improved in any case especially when the
hotel is facing the period of peak season. As the organization has a large workforce, it is important to
manage the team in one direction, therefore, leadership skills should be improved (Posavac, 2015). By
increasing the strength and overcoming the weaknesses I will create own to gain higher future growth
and reduce the threat circumstances.
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2.3 Identify development opportunities to meet current and future defined needs
In taking the SWOT examination, it is crucial to address the segments of improvements to achieve
present and coming up trends with meeting the enterprises needs. The techniques of self-evaluation like
reviews and feedback are supportive in determining the areas of lacking which supports in meeting the
short and long duration objectives. The presented below elaborates the improvement needs and taking
the improvement approaches are as follows:-
Table 3: For meeting current and future needs the development opportunities in table
Business and professional
skills
Improvements needed Current rating Desired rating
Presentation skills The use of presentation
sessions shall be done by me
in order to meet more
confidence
4 5
Communication skills I am confident with
customer communication
but I lack in speaking
various languages to speak
with international
customers.
3 5
Leadership skills I should take a little bit
theoretical knowledge of
leadership styles and then
accordingly motivates the
employees to carry out their
jobs (Charter and Tischner,
2017).
4 4
Time management Placing low and high
priorities in activities and
then accordingly schedule
the activities with a time
specification.
4 5
Problem-solving skills The issues should be 3 4
8