Self-Managed Learning and Professional Growth: A Travelodge Case Study

Desklib provides past papers and solved assignments for students. This report details a Travelodge assistant manager's personal and professional development journey.

Personal and Professional Development
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Table of Contents
Introduction......................................................................................................................................5
L.O.1................................................................................................................................................5
1.1 Evaluate approaches to self-managed learning......................................................................5
1.2 Propose ways in which lifelong learning in personal and professional contexts could be
encouraged...................................................................................................................................6
1.3 Evaluate the benefits of self-managed learning to the individual and organisation..............6
L.O.2................................................................................................................................................7
2.1 Evaluate own current skills and competencies against professional standards and
organisational objectives.............................................................................................................7
2.2 Identify own development needs and the activities required to meet them...........................8
2.3 Identify development opportunities to meet current and future defined needs.....................9
2.4 Devise a personal and professional development plan based on identified needs.................9
L.O.3..............................................................................................................................................11
3.1 Discuss the processes and activities required to implement the development plan.............11
3.2 Undertake and document development activities as planned..............................................11
3.3 Reflect critically on own learning against original aims and objectives set in the
development plan.......................................................................................................................13
3.4 Update the development plan based on feedback and evaluation.......................................13
L.O.4..............................................................................................................................................14
4.1 Select solutions to work-based problems............................................................................14
4.2 Communicate in a variety of styles and appropriate manner at various levels...................14
4.3 Evaluate and use effective time-management strategies.....................................................15
Conclusion.....................................................................................................................................15
References......................................................................................................................................16
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List of Tables
Table 1: Own reflection...................................................................................................................6
Table 2: Development needs...........................................................................................................7
Table 3: Development Plan.............................................................................................................8
Table 4: Documentation................................................................................................................10
Table 5: Revise Plan......................................................................................................................12
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Introduction
Personal and professional developments are considered as one of the most critical aspect that can
improve the work culture. Through considering personal and professional development the
individual skills and knowledge can be improved. It assists in meeting the standards at the
workplace as well as leads businesses to better success (Lejeune, et. al., 2018). The present study
will be covering the PPD practice of Travelodge. It will provide information about approaches to
self-managed learning. Benefits of self-managed learning will be evaluated in the study.
Learning will also cover the reflection of the assistant manager so that PPD criteria can be
framed adequately. Information about time management strategies will also be shared in the
present report.
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L.O.1
1.1 Evaluate approaches to self-managed learning
Self-managed learning is beneficial to improve the skills and knowledge about different aspects
that are associated with the operational standards. It has been witnessed that self-managed
learning is referred to a process that empowers the learning and knowledge development practice
through own evaluation. It means an individual can have a self-review and set out standards or
activities in order to develop skills (Maguire and Blaylock, 2017). Research and survey are most
preferable approaches that promote self-managed learning. An assistant manager can be focused
towards promotion of self-reading and web sources analysis. It helps in attaining information
about different subjects that can assist in the learning process.
Attending a number of seminars and conferences is also a practice that supports self-managed
learning. The overall process of development can be promoted through gaining knowledge from
shared platforms like seminars and conferences. Information about travel and tourism sector can
be gained through accessing different internet sources. It indicates that internet source evaluation
also supports self-managed learning (Rimmer, 2018). Market conditions can also understand and
interpreted through the use of the internet. It influences the learning process effectiveness in a
positive manner. Other than this, efficient participation on social platforms can also facilitate to
improve skills by own. For example, the assistant manager has participated in social media
volunteered campaign to promote tourism event organized by the government. It has allowed
learning about different factors that can boost marketing effectiveness (Kivimäki and Meriluoto,
2018).
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1.2 Propose ways in which lifelong learning in personal and professional contexts could be
encouraged
For effective development of skills in terms of personal and professional context, the
consideration of lifelong learning is also significant. It assists to meet the objectives and ensure
learning effectiveness. It is a learning practice that allows the person to have continuous
development through gathering information. In order to have effective learning promotion,
individuals can also consider SWOT analysis and self-reflection (Rubens. et. al., 2018). By
having improved focuses on the SWOT analysis the person can easily evaluate own strength,
weakness, opportunities and threats. It indicates that weakness can be identified properly so that
considering strength that key values can be well maintained. Also, opportunities can be accessed
to overcome threats. SWOT allows acquiring the skills that can boost personal learning and
professional development.
Self-reflection is referred to as a practice that helps in evaluating the internal factors that impact
the skills and knowledge. It facilitates to understand the key values properly and ensure that
environmental aspects are also being considered (Patton, et. al., 2015). For example, self-
reflection practice indicates that a lack of knowledge within a person is affecting operational
standards. It means the different activities can be framed in order to resolve the issue. Reflection
is a practice that improves learning about key points that need to be gained.
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1.3 Evaluate the benefits of self-managed learning to the individual and organisation
Self-managed learning offers a number of advantages to the individual so by considering such
values the assistant manager of Travelodge can also improve the operational practice. One of the
key advantages of self-managed learning is an improvement in team working. Considering such
aspects the work coordination and individual productivity can be boosted. It impacts the morale
of an individual in a positive manner to have efforts in the team so that task can be completed in
a time frame. Communication skills can also be enhanced by the application of self-managed
learning (Albion, et. al., 2015). It has been witnessed that individual can feel motivated to have
interaction with different people because confidence has been improved. It will assist in
improving the standards and leads to better success. Growth and development exercise helps to
develop communication.
Moreover, presentation skills can also be boosted significantly through the effective application
of self-managed learning. It ensures that information has been shared adequately and certain
areas are being improved. Confidence advancement is a factor that helps the person to present
self in a competitive manner. Skills and attributes can be reflecting in the best possible manner
so that personal and professional aspects can be well maintained (Dolga, et. al., 2015). Self-
managed learning is the most essential tool that helps in enhancing the skills and learning
practice. New competencies can be gained so that growth in terms of personal and professional
values can be attained.
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L.O.2
2.1 Evaluate own current skills and competencies against professional standards and
organisational objectives
Introduction
I am working as an assistant manager at Travelodge and it's my responsibility to manage team
and customer quires. Communication and decision-making skills play a significant role in the
hospitality sector. I am good at decision making but facing some issues regarding
communication skills.
Table 1: Own reflection
My Current Skills Professional standards Travelodge and job role
objectives
I am not good at
communication skills and I
face issues in terms of sharing
information with team
members. Also, in the
emergency situation, I feel
nervous that impacts my
communication skills.
According to industrial
practice, frequent
communication is required.
Different languages need to be
accessed so that customer
service standards can be well
maintained (Davies, et. al.,
2017).
Being an assistant manager it
is essential for me to have
effective communication
skills. It is my job role to
provide guides and other
information. It means my role
needs effective
communication with team and
customers.
In conflict situations, I always
call my team members so that
planning can be taken into
account. Always allow my
teammates to share their views
so that decision-making
effectiveness can be
maintained. I also assure that
proper analysis of the situation
is referred so that decision-
In the hospitality sector the
decision-making skills are
essential for the manager
because he has to deal with
different conflict situations.
Decisions must be taken in
planned and mutual
understanding.
Decision making is also one of
my job roles that help in
meeting the objectives. It is
essential for me to have
effective decision making so
that culture and work
standards can be well
maintained (Cullingford,
2017).
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making process can meet the
standards of the sector.
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2.2 Identify own development needs and the activities required to meet them
Table 2: Development needs
Skills to be developed Methods of development
Communication skills need to be improved so
that better support for operational activities can
be offered.
Different seminars and conferences need to be
attending so I can enhance my communication
skills. Readings about different communication
style can also help me understand the ways to
maintain communication standards. It will
allow improving performance standards.
Time management skills are needed to be
boosted so that work efficiency can be
advanced.
Different workshops on time management will
be beneficial because it will make understand
diverse methods that can manage time. It will
make me understand about time allocation
parameters so that issue of time management
skills can be resolved.
Confidence in a conflict situation is also an
issue
Role play practices can benefit me in
improving confidence. It will facilitate me to
understand the different conflict situations in a
different manner so that standards can be
boosted and leads to skills development. The
brief idea to deal with the situation can be
attained significantly.
Decision-making skills are good but still, it
needs some improvements so that lifelong
learning regarding the decision-making process
can be developed.
I will observe my seniors and their actions to
understand the way they take quick and
productive decisions. It will allow me to
understand the managerial values that are
essential for improving decision making
process effectiveness.
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2.3 Identify development opportunities to meet current and future defined needs
Employee development must be referred properly by the experts so that improvement in the
hospitality sector can be promoted. In order to have effective development of skills that can meet
my current job profile measures I must focus on participation in training and development
program. I can easily improve my learning about hospitality sector. It will also boost my
confidence level and helps in meeting my career goals. Role plays and other activities also need
to be referred properly so that communication skills can be boosted. It is essential to have a
practice that can improve my decision-making practice (Ramia, et. al., 2016). Through
considering listening to my seniors I can improve my skills. It will help me in future when I will
get promoted to the post of manager. Support from my seniors will facilitate me to understand
the standards that can boost my career opportunities. I will try to focus on activities that can help
in dealing with weakness and ensure that objectives are being accomplished.
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2.4 Devise a personal and professional development plan based on identified needs
Table 3: Development Plan
Development
Objectives
Priorit
y
Activities to be
undertaken
Resources Target
Start
Date
Target
End Date
Criteria
for
Success
To improve
communicatio
n skills for
better support
for operational
activities
Very
High
Research about
different
methods of
communication
and implement
practices such as
reading and
analysis to meet
the objectives.
Speak with
the colleagues
so that I can
understand the
factors that
are required to
improve
communicatio
n skills.
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Interact
with
customers
on a daily
basis so
that I can
monitor
my
improvem
ents. The
day I will
communic
ate things
adequatel
y will be
success
criteria.
To boost time
management
skills for
effective
management
of work.
Moder
ate
Managing time
on a daily basis
through the use
of time
management
strategies.
Working
according to
strategies like
activity
elimination
will assist me
to improve
time
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The day I
will
complete
my task
before
office
hours will
be
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