Job Descriptions, Interview Questions and Recruitment Action Plan

This report analyzes professional development skills essential for career growth and explores recruitment strategies for hiring a restaurant manager. It includes creating a job description and person specification, along with sample interview questions. The report further details the recruitment and selection process, applying Gibb's reflective cycle, and outlines an action plan for skill development, focusing on leadership, problem-solving, team effectiveness, and negotiation skills. The analysis emphasizes the importance of these skills in achieving organizational goals and enhancing personal growth, concluding that continuous skill development is crucial for success. Desklib provides access to similar solved assignments and study resources.

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Contents
INTRODUCTION...........................................................................................................................3
Preparing Job description to hire a candidate...................................................................3
Preparing Person Specification to hire a candidate..........................................................4
Questions Asked By the Interviewer for the Job Role of Restaurant Manager.............5
TASK 2............................................................................................................................................6
Recruitment and Selection...................................................................................................6
Preparing a Action Plan.......................................................................................................7
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
Books and Journals...............................................................................................................11

INTRODUCTION
Professional carrier development skills are important for the individual. These skills help
the person to have an efficient growth in the future (Ritter, and Pedersen, 2020). It includes
different types of skills like communication, analytical skills, interpersonal abilities etc. This
report aims to analyse about different professional development skills. On the other hand, there
will be demonstration about the inherent skills while giving interview to the organisation. Along
with that, there will be discussion about role-play of carrier development.
MAIN BODY
Preparing Job description to hire a candidate.
A Job description is a document which helps the organisation to find a right candidate
according to the job position in the workplace (Lanzolla, and Markides, 2021). The company
could write about different skills and work duties in the document to hire a suitable candidate.
JOB DESCRIPTION
Job title: Restaurant Manager
Report to: Senior Manager
Job summary: The work manages the different staff workers effectively it is the main work
responsibility. Manage different reports and documents by coordinating with the management.
Suggest different innovative ideas to the restaurant to generate the revenues in the market.
Responsibilities:
 Recruit different suitable workers for the best job position in the restaurant
 Help employees in difficult situation.
 Manage the employee documents and management reports.
 Provide proper training to different workers in the restaurant.
 Coordinate with the management to do the work effectively.
 Communicate with the employees and management systematically.
Qualifications:
 Masters degree in hospitality industry is required
 Good interpersonal and managerial skills to manage different employees in the
restaurant. Expert Knowledge in managing different softwares of the billing.

 Hire talented staff workers among different applicants for the restaurant.
Preparing Person Specification to hire a candidate.
A person specification is the description of all the qualifications and skills which the
organisation requires from the candidate for the best job position in the workplace. It helps the
organisation to find the right candidate among several applicants.
PERSON SPECIFICATION
Essential skills:
 Effective communication skills to help different employees in difficult situations..
 Interpersonal skills to create a healthy working environment in the restaurant.
 Multi-tasking skills to manage the work effectively.
 Expert Knowledge of computer and different billing softwares.
 Coordinate with the management.
 Help the restaurant in difficult situations and suggest some new innovative ideas to the
restaurant.
Desired skills:
 Must be adaptable in difficult situations and must be ready to give time to the restaurant
after the working hours..
 Must follow the values and code of conduct and perform the duties according to these
values.
 Must have problem solving skills and effective time management skills.
Questions Asked By the Interviewer for the Job Role of Restaurant Manager.
 Give a brief Introduction about yourself?
Hello sir my name is XYZ I have done Master in Hospitality management. I have just
completed my Graduation recently. I had relevant experience of working as a senior manager in
some other organisation. I want to gain more experience and develop different set of skills while
working in the restaurant before. I have also additional course of digital marketing to understand
the market better in this new technological work.

 How you are better and different from other candidates who have applied for this
job position in the restaurant?
Sir, other candidates does not have relevant experience working as a senior manager in
the restaurant. This is the first point which creates a difference between me and other candidates.
I have the necessary skills like effective communication, coordination, time management and
other skills as well (Mayer, 2018). Furthermore sir, I could manage my time effectively and I
take the proper responsibility to do the duties effectively in the restaurant chain. The main focus
of myself is to coordinate with the management and help them in every difficult situation which
arises in the future. The main factor which differs me from other candidate is to takes the best
decisions which help the restaurant to generate more revenues in the market.
 How do you help the restaurant to improve the productivity and help them to make
more profits in the market?
Sir, for this factor I will motivate different employees and help them to solve every
difficult situation. I have the capability to make them work efficiently in the restaurant. I asses
their work properly whenever they need help I will be the first one to help them. The main focus
is making them more productive which automatically help the restaurant to generate more profits
from the market (Gitman, McDaniel, and Shah, 2018). I build a healthy relationship with every
employee in the restaurant. I help the restaurant to achieve their goals and objectives at a very
fast pace. I study different reports and documents very effectively and judge the situation on
these documents. With my working style the restaurant will see an efficient growth in the
market.
 How do you hire talented staff workers for the restaurant? It is the most difficult
work responsibility of you?
Sir, I have the capability to judge every applicant on basis on their speaking style and
judging their qualifications and skills effectively. The main factor is to filter the best candidate
among the applicants on their skills and knowledge. I will make an attractive job advertisement
attract multiple numbers of candidates for the best job position (Bougie, and Sekaran, 2019). I
have the advantage over different candidates. I am expert in handling different different duties as
a part of restaurant manager. I use different ways to attract different workers for the job. By
posting the job description on different online websites and offline means also.
 How you will manage the work and job duties and responsibilities?

Sir, because of my experience I have the capability to manage my skills effectively in the
restaurant. I have different skills and right knowledge which includes communication, problem
solving, coordination, etc. This will help me to manage my duties and work responsibilities
systematically in the workplace.
TASK 2
Recruitment and Selection
Recruitment and selection is the most important process to select the right and suitable
candidate in the organisation. The main purpose is to hire a talented applicant which helps the
organisation to achieve its goals and objectives. The reflective cycle which could be used in this
process is Gibbs model for effective career development in the future. This cycle is developed by
Graham Gibb’s in 1998 (Karagianni, and Jude Montgomery, 2018). It is used to identify the
skills and knowledge which an individual use while developing the career in the future.
 Description – This stage includes the position of the job while working in the
organisation. When I was working in the restaurant as a manager. I used to divide the task
and responsibilities to different workers to gain more productivity in the business.
Leadership skills are important to divide the work and delegation of authority is the main
factor which drives the work in an effective manner (Sousa, and Rocha, 2019). The
workers put maximum efforts to achieve more productivity and achieve more revenues
from the customers in the market. Before going towards my cabin I always make a
strategic plan for the day to carry the operations effectively.
 Evaluation – Being a manager in the restaurant I have to perform various responsibilities
and duties in the organisation. I evaluate every difficult situation strategically to solve the
problem in the restaurant. In the business there are certain problems which arise in the
workplace. I had to find effective solutions of different problems by using clear thoughts
and make my vision clear.
 Analysis – In this factor the individual analyse the work effectively in the workplace. I
used effective team building skill to carry out the operations smoothly in the market. The
main focus is to create a healthy working environment for every staff member to achieve
more productivity in the restaurant.

 Conclusion – The stage suggests that there is proper conclusion of the effective work
which the individual perform. I had work so hard and put all my efforts in the restaurant
to generate maximum revenues from the market. I always maintain healthy relationship
with the employees to achieve maximum productivity.
 Action – While working in the restaurant as a manager. I have faced different challenges
like the impact of covid (Bottomley, and Willie Burgess, 2018). Due to which the
business has faced losses in the market. But I work effectively to manage this situation
with my problem solving and leadership skills.
Preparing a Action Plan
It helps the individual to indentify the goals and objectives which the person wants to
achieve while working in the organisation. The main purpose of preparing an action plan is to
understand the strength and weakness of the person (Adeani, Febriani, and Syafryadin, 2020).
Productive employee helps the organisation to achieve its goals and objectives in an effective
manner. The skills and knowledge which an individual develop through action plan is very
important. It enhances the overall growth of the person. Personal action plan is described below:
Skills Importance Action Time taken
Leadership Skills This is the most
important skills which
a person needs to
develop while working
in the organisation.
Leadership skills
develop with the
inherent experience. It
helps the person to
divide the work
effectively in the
company. With, the
help of effective
leadership the person
To develop this skill
effectively. I have
become very
disciplined. I am
adapting towards
difficult situations
which I will face in the
future. Managing the
team helps me to
develop this skill at a
very fast pace
(Dhaliwal, Singh, and
Singh, 2018). To carry
out the operations
It took me 1.5 months
to develop the
leadership skill.

could communicate
better with the
employees in the
workplace. It enhances
the workers
productivity in the
organisation which
helps the company to
achieve its goals and
objectives.
effectively. I talk to
the employees and
motivate them to
improve their
productivity while
working in the
organisation. The main
motive is to enhance
the business operations
systematically with the
right leadership
approach.
Problem Solving Skill This skill is most
effective in the
difficult situations.
Problem solving skills
helps the person to
timely solve the
problems in which
arises in various
situations. This skill
helps the organisation
to generate more
profits in the market
without facing any
difficulties.
I have the adequate
experience to solve
different problems
effectively in the
workplace. I used this
skill to carry out the
business operation
smoothly in the
market. I tackle
different problems
with my clear thoughts
and vision.
I took me 1 month to
develop problem
solving skill.
Team effectiveness
Skill
This skill is most
important for an
organisation.
Nowadays the
This skill helps me to
achieve greater
productivity in the
organisation. I develop
It took me 1 month to
develop this skill.

companies divide
different employees in
the groups to achieve
more efforts and
productivity in their
work. The employee’s
vision is clear and they
work effectively in a
systematic manner.
a healthy relationship
with the employees to
improve their
productivity. They put
all their efforts in their
work to achieve the
goals and objectives in
the organisation.-
Negotiation and
persuasions
This skill is the
important and
effective while doing
the business. The main
focus of this skill is to
negotiate in an
effective manner with
different individuals.
It helps me to achieved
communicate effective
and a systematic with
the clients.
It took me 20 Days to
develop this skill.
CONCLUSION
From the above report, it has concluded that skills are important for an individual to have an
effective growth in the workplace. Along with that, there is preparation of job description and
specification to recruit the talented employees for the business. For further instance, there is role-
play of the interviewer and candidate to know about the recruitment and selection process.

REFERENCES
Books and Journals
Ritter, T. and Pedersen, C.L., 2020. Digitization capability and the digitalization of business
models in business-to-business firms: Past, present, and future. Industrial Marketing
Management, 86, pp.180-190.
Mayer, C., 2018. Prosperity: Better business makes the greater good. Oxford University Press.
Gitman, L.J., McDaniel, C. and Shah, A., 2018. Introduction to business. Rice University.
Bougie, R. and Sekaran, U., 2019. Research methods for business: A skill building approach.
John Wiley & Sons.
Lanzolla, G. and Markides, C., 2021. A business model view of strategy. Journal of
Management Studies, 58(2), pp.540-553.
Adeani, I.S., Febriani, R.B. and Syafryadin, S., 2020. USING GIBBS’REFLECTIVE CYCLE IN
MAKING REFLECTIONS OF LITERARY ANALYSIS. Indonesian EFL Journal, 6(2),
pp.139-148.
Dhaliwal, U., Singh, S. and Singh, N., 2018. Reflective student narratives: honing
professionalism and empathy. Indian J Med Ethics, 3(1), pp.9-15.
Karagianni, D. and Jude Montgomery, A., 2018. Developing leadership skills among adolescents
and young adults: a review of leadership programmes. International Journal of Adolescence and
Youth, 23(1), pp.86-98.
Sousa, M.J. and Rocha, Á., 2019. Leadership styles and skills developed through game-based
learning. Journal of Business Research, 94, pp.360-366.
Bottomley, K. and Willie Burgess, S., 2018. Changing generations in today's workforce:
Leadership skills for Millennials. Employment relations today, 44(4), pp.5-9.