Professional Development Report: Unit 3 - White Line Hotels Analysis

This report examines professional identity and practice within the context of White Line Hotels, a hospitality organization. It begins with an introduction defining professionalism and its significance for organizational success. Task 1 explores the benefits of ongoing professional development for various stakeholders, including employees and employers, focusing on job satisfaction, intrinsic motivation, a skilled workforce, and employee engagement. Task 2 investigates professional employer expectations regarding skills and competencies, such as effective communication, technological proficiency, customer service, and team building. The report then assesses the author's own abilities, skills, and competencies for a director role through a SWOT analysis and a capability audit. Task 3 outlines a development plan to enhance chosen skills and competencies. Finally, Task 4 involves a simulated job interview and reviews its key strengths and weaknesses. The report concludes with a summary of findings and references.

Unit 3:
Professional
Identity and
Practice

Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................2
Examine of key benefits of on-going professional development for various stakeholders of an
organization............................................................................................................................2
Investigate professional employer expectations of skills and competencies..........................3
TASK 2............................................................................................................................................4
Assess own abilities, skills and competences for the specific job role..................................4
Review the range of learning theories and approaches used for personal and professional
development processes...........................................................................................................6
TASK 3............................................................................................................................................7
Construct a development plan to enhance chosen skills and competencies...........................7
TASK 4............................................................................................................................................9
Undertake a job interview for the specific service industry role............................................9
Review key strengths and weaknesses of an applied interview process..............................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
The quality under which the individual employee uses their desegregated the collection of
skills information and attitude in order to performing the number of task so that organisational
objectives or goals can be achieved in an effective and efficient manner is known as
professionalism. Unique personality can be considered as a factor for identifying any individual
which has been gained with the experience traits and attitude of individual towards the society.
The complete mentioned report is on the basis of white line hotels Limited. It is an organisation
in the hospitality industry and their marketing group is operating in hotels and travel label. It's
headquarter is in London, Bureaux in Munich, Stockholm and Barcelona. Below mentioned
report is highlighting the various benefits of ongoing procurement improvement with the skills
and abilities that the expert can use so that they can run the specific business organisation. Along
with this it also shows the action plan for the purpose of improving the capability is of individual
and conversation meeting process with they are short comes and their qualities.
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TASK 1
Examine of key benefits of on-going professional development for various stakeholders of an
organization
Constant improvement in professionalism is found as an effective job which leads to the
understanding and representing others. It is found that, in near future, professional development
will contemplate as improvement plan which involves various types of Steels with skills which
are useful for an individual in gaining success and development in any organization. Loyalty of
customers works as an essential factor for organization as it is important for them along with the
helping the management in smooth running of Business and reaching the goals and objectives of
organization. If any organization wants accomplished turn of events, the management of
organization is required to hire good Employees with perfect skills and knowledge. For the
purpose of securing the supervision in any organization it is necessary for them to make and
develop various approaches which also show the effectiveness in the result of organization. An
individual skill is advantageous for both employee as well as employer. Several of benefits are
given below:
Benefits to employees
 Job Satisfaction Level: For the purpose of acquiring advancement which leads to the
fulfillment of job requirement, satisfaction level of job can be considered. White line
Hotel is constantly applying the advancements so that they can improve their skills. For
instance, the organization is a arranging various group activities and corresponding
environment which leads to the improvement of performance of employees towards their
jobs in order to establishing trust between the coworkers.
 Intrinsic Motivation: In order of improvement of ingenuity among the staff members
towards the goals and objectives of organization, intrinsic motivation plays an important
role in the resolution of ongoing skills. In addition to this, intrinsic motivation also leads
to the increment of effectiveness in employees which result in effective and efficient
performance.
Benefits to employers
 Skilled workforce: The programmers of professional development result in the
enhancement of abilities and skills of employees so that they can perform in a better way
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at workplace. The employees in an organization use these abilities and skills for the
purpose of achieving organizational goals and objectives in an efficient and effective
way. It is an advantage for employer that they can achieve the objective effectively and
efficiently.
 Employee engagement: Various management of organization creates a time frame for the
employees in order to to achieving the effective result. It results in the advancement of
skills of employees. Human resource management also performs advancement on
recruiting the new employees and providing them training. The management of white line
hotels are constantly working on the improvement of the income of their employees
which also brings the improvement in the efficiency of complete organization.
Investigate professional employer expectations of skills and competencies
It is necessary for every individual to have combined bundle of skills and abilities so that
they can perform all the task in an appropriate manner in the organization. The management of a
white line hotel is a constantly performing various activities so that the employees can work
there with attitudes and capability is which result in the increase of strength of organization.
Various factors which are Expectations of skills and competencies are given below:
 Effective communication skills: communication of every employee plays an important
role at workplace. In hospitality industry employees have to make a good relationship
with their customers by fulfilling their needs and requirements in a satisfactory way.
Hence it is necessary for employees to have a special ability of communication. This
scale is helpful for the White Line Hotel as it leads to the increment of both productivity
as well as profitability by boosting the performance of organization.
 Technological skills: In order to meeting the changing requirements of a potential
customer of an organization, they are required to have technical skills in their employees
through whom they can satisfy their customers. Innovation is the basic factor of business
and for the purpose of adopting innovation in their organization they are required to adopt
various changes in order to running the organization in a smooth way. All the
organization also have to maintained their data and information records which is only
possible by using various Technology at workplace. In hospitality sector, the organization
wants to to offer quick assistance to their customers which are possible only because of
Technology. The management of white line hotels is using advanced technology for the
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purpose of adopting any change in any environment. Along with this they are adopting
innovative style of Management under which they have to do various innovations in their
organization according to time so that they can meet the changing requirement of their
potential guest.
 Customer service skills: Such skills plays an important role while the organization have
to reach solve any query and problem of customer. White line Hotel are using these skills
for the purpose of satisfying the needs and requirements of their clients which leads to the
establishment of good and positive brand image in the market.
 Team building and development: It refers to the quality by which an individual is able to
make a team at the workplace so that it can become easy to achieve the the objectives and
goals of complete business organization. In addition to this, these skills also help the
employees for using their various abilities and skills for the same. White line hotels are
divided in various departments so that every team of each department can perform the
task in an effective and efficient manner. The management of white line Hotel also put a
set of skills which day make necessary required in any individual so that they can run a
specific department and meet the objectives of organization.
TASK 2
Assess own abilities, skills and competences for the specific job role
If any candidate want to join any specific job role, it is necessary to measure their own
skills capability and attitude and analyze them that they are as per the requirement of
organization or not. It also leads to the achievement of more advantage in the business. In this
report an organization have a vacant post of director. Now I have to you feel the requirement and
understand the skills abilities of indivisible. What analysis can be considered as an important
instrument for the same purpose. SWOT analysis makes it easy to understand the qualities and
shortcomings in addition to the opportunities and threats. In addition to this, I have also used of
various set of integrated skills in order to performing well in a specific job role.
SWOT Analysis
Strengths Weakness
 I am completely filled with innovative  I have only completed graduation
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and advancements knowledge which is
very helpful for organization as it helps
in understanding and advancement the
changing aspects of Management which
gives the result in the increment of
productivity as well as profitability of
organization.
 I also have a power to complete the
assigned task on a time which is very
beneficial for me as well as
organization as it helps in complete
station of my job role in an perfect
manner. In simple words it can be said
that I can complete the assigned task in
a given period of time in an effective
and efficient way.
degree in hospitality sector which can
be act as a barrier in my future career.
My weakness is that I have not
completed my Master Degree in the
same field.
 I have found one more weakness in
myself that I don't have any budgetary
control which acts as a hurdle in my
path. I can't be able to get the position
of head director in the same department
because of budgetary control.
Opportunities Threats
 This ongoing proficient event helps me
in finding a suitable opportunity of
working for myself in the hospitality
sector. By getting this opportunity I can
start working on my skills and
knowledge so that I can get to various
chances of improvement of my position
in the same organization.
 I want to give my best in the
organization so that I have ability to
select any department according to my
skills and abilities.
 I am not able to understand the samples
of data which can be act as an harmful
for me which also act as a barrier when
I will try to improve my abilities in the
given job role.
 Another threat which I found in myself
is diet I am not able to make a
progressive balance.
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The supervisor also have shown various abilities which they are looking in a
candidate for director position. For the same purpose I have to make a capability audit
which is helpful for me as it help me in knowing about my capabilities as compared to the
required capabilities for the given job role. This table will also shows the difference
between my existing skills and abilities and the required one. In order to showing the
difference between the skills and abilities it will also help me in managing all the skills and
abilities in an effective manner.
Sr. No. Skills and capability for the
purpose of working in White Line
Hotels
Existing Aptitude Required Aptitude
1. Interpersonal skills 7 9
2. Problem Solving skills 6 8
3. Ability to make positivity at the
organisation
8 10
4. Communication and listening
Competencies
9 10
5. Projection of brand reputation 9 7
From the above table it is clear that I am able to manage the various situations at the
workplace as I have the same skills and abilities. It is also centralized by the evaluation of skills
and abilities that I have to focus on interpersonal skills. White line hotels will provide me
learning programs which is very useful for me e as I can improve my capabilities.
Review the range of learning theories and approaches used for personal and professional
development processes.
For the purpose of gaining go various learning abilities for an individual, several approaches has
been found. It is useful for individual as it brings effectiveness in their work performance. Along
with this it is also analysed that these theories also leads to the improvement of attitude and
learning of individual so that they can improve the performance in a specific job role full topic
various important learning theories are given below:
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Learning theories
Constructive theory: Under this theory the management categorise the learning of an individual
as a factor so that they can help itself by using those learnings and abilities in day to day
operations of a business organization along with handling the journal learning process of
individual, has this theory is completely based on assumptions. Basically this theory makes
framework in order to improve the performance of employees in their specific job role so that the
goals and objectives of organization can be achieved in an effective and efficient manner.
Cognitive theories: Various of employees only focus on their cognitive learning as the interior
technique are the basis of this theory. It creates skills in an individual so that they can make an
appropriate decisions in the various critical situations. Along with this, cognitive learning theory
Jannat various informations and ability of diversify thinking of individual.
Learning Approaches
Kolb' learning Cycle: This theory involve various stages in their cycle which give a new
experience and specific encounter which is required for the second stage.
VARK style: Most significant strategic tool can be said as VARK style as it is useful in analysing
the best style for the organization and understanding the people for segregation several learning
styles.
TASK 3
Construct a development plan to enhance chosen skills and competencies.
One more strategic tool is found as Personality Development Plan which an individual
used for improving the skills and abilities under a time frame so that they can increase the
effectiveness in the organization and complete all the given task with the proper appropriate
approaches. In order to answering the general information and the abilities of individual
employee and expert government plans have the same. Basically it is related to the plan which
focuses on improving the skills and abilities of an individual. It brings various successful
advancement plans in the organization which can be said as strength of them.
Personal as well as professional development plan
Skills Measurable Activities need to be
performed
Resources Attainable
Goals
Time
period
Confidence It generates the By collecting input By making a By completing 5-6
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Level abilities so that
the employees
can make
necessary
decisions in
various critical
situations.
from several
positions.
strong
relationship with
learning process.
various tasks,
the individual
receive
certainty.
month
Budgetary
control
The top level
management is
responsible for
making
diversity in the
organization
which is very
important for
organization as
employees start
doing the use of
their skills and
abilities to
achieve the
targets..
For the purpose of
understanding the
financial aspects of
organization, an
individual is required
to join any course in
order to getting the
general information
of startup and
spending power of
organization.
. An individual
can improve the
skill by managing
or directing the
ongoing
progressive
meeting with the
ongoing learning
in general
performance.
By identifying
the various
sources of
budgetary and
capital sources
of organization
in order to
making the
complete
control over he
budget of
organization.
30-60
days
Problem
solving skills
Having
reasonable
gathering and
setting
association with
questions and
issues so that an
individual can
The individual to
attempt the various
gathering so that they
can understand and
evaluate that what
type of decision will
be beneficial in the
particular problem.
Need to make
educated
structure so that
they can
understand and
evaluate the
issues that are
emerging in the
According to
this the
individual get
flexible gold
for example
and predictable
and
troublesome
On
continuo
us basis
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handle critical
circumstances
that can be
tackled within a
given business
environment.
organization. and on the
basis of issues
that are created
all the time.
TASK 4
Undertake a job interview for the specific service industry role
General manager can also be known as a frozen job industry in the business organisation as
it is the most significant job under which employee have to set the responsibility is a so that they
can handle the complete business in an effective and efficient manner. For the same purpose they
are required to hire any individual for a senior position. White line hotels have to set the keys of
responsibility is for the same position so that they can select a unique individual which can
complete all the task according to the structure of organisation.
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Review key strengths and weaknesses of an applied interview process
After completing the interview process, the candidate have to Inspector with the particular
individual in a powerful manner which comes under key destinations. Because there are some
strength as well as weakness which are going to be analyser which is required to meet all the
procedures. For the purpose of improving the channel execution in a useful manner it is
necessary for him or her to consider by the individual.
Strengths
 Precision: It can be defined as a skill which is required for the purpose of directing the
group of people in a time saving way in order to completing all the objectives and goals
of an organization. These skills help them in completing all the task in given time period
by using their skills and abilities.
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