Professional Development Plan: Lambeth Public Health Services

This report presents a professional development plan focusing on leadership, change management, and service improvement within the context of public health services in the Lambeth borough. The introduction outlines the importance of continuous professional development, emphasizing the analysis of skills and weaknesses. The main body critically examines leadership issues, change management strategies, and service improvements, referencing the Annual Report of the Director of Public Health. It explores effective communication, collaboration, and teamwork among healthcare professionals, highlighting the use of the 'yellow bag scheme' and multidisciplinary teams. The report also delves into managing change, strategic alliances, commissioning services, and delivering quality public health services, including the impact of Brexit and the use of CQUIN payments. The conclusion summarizes the key findings and recommendations for continued professional growth in the field of public health. References are provided to support the analysis and findings.

Professional
Development Plan

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Critically examine the issues of leadership, change management and service improvement as
applied to the delivery of public health services....................................................................1
Communicate and collaborate effectively with people and analyse effective team working and
leadership................................................................................................................................3
Critically explore how to manage change, contribute to strategic alliances, commission
services and deliver quality public health services.................................................................4
Critically analyse and reflect on your current levels of competence within the context of
leadership, management and collaboration as applied to the development of a personal and
professional development strategy.........................................................................................5
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Professional development refers to continuous training and education in terms of improving
skills and knowledge level that can be used to achieve growth in career. It includes the criterion
of analysing own skills and abilities in order to focus on weaknesses to overcome with them.
However, it consist the need to making professionals development plan on the basis of strength
and weakness (West and et. al., 2014). In terms of this assignment, it will focus on the Annual
Report of the Director of Public Health in context of Lambeth. It includes the review of entire
report in terms of analysing its facts and figures. This report will focus on problems of
leadership, management of change and improvement in facilities that are currently delivered in
selected area. It will also include working of team and use of leadership along with evaluating
their communication and cooperation. The way of managing change to deliver quality of public
health services and professional development plan is given below.
MAIN BODY
Critically examine the issues of leadership, change management and service improvement as
applied to the delivery of public health services.
Considering the Annual Report of the Director of Public Health, it has been analysed that
effective services with better quality were applied in Lambeth Borough for wellbeing of people.
It includes the fact that different care professionals put effort in order to provide primary,
secondary and tertiary care facilities for making individuals healthy. It is required to utilise more
effective as well as efficient leadership approach in terms of managing overall work load ion
health care organisation to deliver appropriate medical services to wellbeing of citizens.
However, it has been evaluated that care professionals focus on use of together system approach
of leadership in terms of completing their roles and responsibilities to make patient healthy. In
addition to this, it is an effective method which includes the criterion to make employees capable
for developing situations where people at all selected perform in productive manner to their
potential (Reem, Kitsantas and Maddox, 2014). Meanwhile, it involves the principles of human
behaviour for generating appropriate leadership, organisational strategy, systems design and
social process. Moreover, system leadership is helpful to deliver correct medical facilities to
respect of making patient disease free. Furthermore, the leadership method use in Lambeth
1

Borough is favourable to provide accurate treatment to maintain entire health condition of people
living there.
Change management can be defined to apply new technologies, leadership and management
approaches by making people adopt them in proper manner. It includes the utilisation of more
effective and innovative technique and other resources in order to enhance the quality of services
and improvement of patient experiences (Swanwick and McKimm, 2017). Basically, it has been
analysed that it is necessary for director of public must focus to make several required changes
due to occurrence of Brexit in United Kingdom. In context of Lambeth borough, it is observed
that different changes are necessary to be done for making aspects stable in healthcare sector so
that everyone get proper care services to overcome their health problems. However, it is
necessary for the country to maintain appropriate health status of overall population who plays
an important role to enhance economy of the nation. In context of Lambeth borough, it has been
examined that systematic approach of change management is considered to manage overall
desired changes. It has been considered because its effectiveness of managing vast majority of
services by operating and funded via organisations having accountability of them. It is used at
local as well as national level by utilising money properly to delivery care facilities for welfare
of patient respectively.
The services improvement can be defined as an important category to focus on current way of
providing facilities in order to identify their respective weakness in order to make them more
efficient. It includes analysing the threats of services delivery in health & social care to improve
the same for increasing health status of entire population. In context of people living in Lambeth
borough, it has been identified that professionals use one system in every situation to render
appropriate medication for their better health. It is favourable for medical practitioners as they
remained focus towards the accurate clinical procedures to make an individual wellbeing without
any kind of confusion. In addition to this, the system approach of leadership is use which is
helpful for professionals to avoid confusion and perform with effective cooperation between
each other (Porter-O'Grady and Malloch, 2014). However, it has been evaluated that public
health providers prefer to utilise the systematic approach to manage changes that take place due
to occurrence of Brexit to make sufficient availability of medical facilities to every individual.
Meanwhile, the management of care services has been evaluated which reflects the proper
management of clinical facilities by appropriate efforts medical practitioners to ensure delivery
2

of desired facility to every citizens for maintain their better health condition (Smolowitz and et.
al., 2015).
Communicate and collaborate effectively with people and analyse effective team working and
leadership.
Communication refers to the way of sharing ideas, views and thoughts from one person another
with the help of suitable medium. It is necessary for health care professionals to conduct an
effective communication with patients in order to build effective relationship which impact
positively on treatment outcomes. However, it is essential to establish healthy and accurate
communication among professionals to perform effective with better coordination to make
patient wellbeing (Webb and et. al., 2014). Employees conflicts can be avoided with healthy
conversation and risk of complications can be avoided to improve patient outcomes. It has been
analysed that care professionals working in area of Lambeth borough focus on strategy of
‘yellow bag scheme’ which contains all the information about patients and their visiting
community services that remain in patient’s home in order to improve the communication as well
as care. Moreover, they also have equalities and communication committee which has a role to
evaluate the current communication practices and submit report of its strengths and weakness to
governing body for further improvements.
Cooperation can be described as an effective technique which is essential mong staff members of
any organisation to focus on similar goal for achieving the same. It has been analysed that the
key of establishing more effective as well as efficient cooperation among care professionals
working on same case is communication through which they can work together in appropriate
manner (Barr and Dowding, 2019). Meanwhile, it is observed that better information sharing
with every detail is favourable to avoid conflicts which facilitate work with accurate cooperation
to gain better patient outcomes. In context of Lambeth borough, the professionals focus on using
technique of maintaining ‘Yellow bag Scheme’ through which they can perform collaboratively
with home care providers for improving medical facilities to ensure wellness of an individual. In
addition to this, this technique is favourable to use by considering written information in records
kept in home of patient which facilitate cooperative working of practitioners to make them
disease free.
Team work refers to an approach in which individuals belongs from different specialised fields
work together on similar goal to achieve it. It includes fact that team work is always required in
3

healthcare sector because single patient required at least 2 to 4professionals for making them
healthy. In respect of Lambeth borough, it has bee evaluated that staff are performing in afresh
multidisciplinary team seeking for attaining a sustainable decrease un invidual accommodated in
in-patient units. It is observed that professionals of the healthcare organisations and other
associated practitioners understand their team working responsibilities and give their perfect
efforts to fulfil the same. It will provide support to make an individual wellbeing very soon by
avoiding risk of occurring complications respectively.
Leadership is known to be an approach which is used by employees of different organisation to
manage the workload effectively for achieving specific goal (Sims, Hewitt and Harris, 2015).
With the help of reviewing the report of Director of Public health, it has been analysed that
systematic leadership approach is used by care professionals working area of Lambeth borough
to deliver appropriate care services for their better health. It is favourable to avoid confusion of
medical staff which improve their focus towards patients which results into positive treatment
outputs.
Critically explore how to manage change, contribute to strategic alliances, commission services
and deliver quality public health services.
Managing change can be considered as a challenging aspect for which various barriers may
develop. It includes the criterion to make strategies for adopt respect change in an organisation
along with making potential strategies to overcome with these barriers in terms of facilitating
desired change in company. As per review of annual report given by Director of Public health in
Lambeth, it has been analysed that way of service delivery is required to be change along with
supporting people to make them healthy. Change can be considered as a necessary need of every
organisation in order to boost up overall capability for providing services more effectively and
for wellness of more number of individuals (Cooke, 2016). It has been analysed that, the changes
are based on attempt of Brexit due to which sufficient availability of medical services must be
maintained for welfare of citizens living there. It is very important for govern net to focus on
health of population because they are an important part of role play for improving entire
economy of the country. It includes the requirement of establishing long term plan to deliver
accurate treatment and medication for people so that they can effort for boosting the current
condition of the nation.
4

Contribute to strategic alliances cam be defined as partnership workers who put efforts together
to complete specific goal to maintain better health of people. It includes the external and internal
partners who provide support at their level including raise funds, free care services and other
help which facilitate to make citizens wellbeing. Strategic alliance can be known as group of
senior people to take decision in regards to several aspect such as budget, workforce, technology
and different citizens (Merrill, 2015). This approach is used by healthcare authorities working in
Lambeth borough by effective organisation of delivering accurate treatment. However, they have
focussed on delivery alliances in order to reflect the actual need of individuals to order to
complete them accurately. Initially, it consist the alliance of Neighbourhood based care and
wellbeing alliance that is responsible to gain contribution from hospitals and communicate based
services for maintain appropriate healthy condition of people. Secondly, it is observed that an
alliance is established specially for children and young people which achieve contribution from
specific care services like maternity, early years, safeguarding and social care providing for
welfare of them. Thirdly, the another one is personalised support alliance for individuals with
enduring and complex need that brought services together for supporting independent living as
well as personal choices respectively.
Commission services and quality includes the idea of facilitating improvement in care services
and its delivery methods for enhancing patient outcomes (Patel and et. al., 2015). It includes the
fact of using Commissioning for Quality and Innovation (CQUIN) payment which has an aim of
increasing quality of services for better outcomes for patient in Lambeth borough. It has been
analysed by the review of annual report providing by Director of Public health that CQUIN is
helpful in terms of influencing the ambitions of Five Year Forward View to make medical
services advanced which is beneficial for population living in selected area. In addition to this,
Lambeth integrated reablement service is used to enhance accuracy of information sharing
among medical practitioners in order to boost up quality of treatment facilities.
Critically analyse and reflect on your current levels of competence within the context of
leadership, management and collaboration as applied to the development of a personal and
professional development strategy.
PDP plan
What 5 areas of
leadership will
What activities
will you do and
By what date
(month and
How will you Summarise why
you chose this
5

you develop
further?
CHOOSE
FROM:
NHS
LEADERSHIP
MODEL
PUBLIC
HEALTH
SKILLS
FRAMEWORK
COVEY’S
SEVEN
HABITS
what resources*
will you need to
have in place to
achieve your
leadership skill
in these three
areas?
*time, money,
family support
year) will you
have
undertaken the
activities listed?
evidence this?
If asked on a
job application
form (or at a
job interview) to
demonstrate
where you
showed this skill
what would you
write (and say)?
leadership area
to develop
Leadership
Development
Area 1
from
NHS
LEADERSHIP
MODEL
To apply the
NHS leadership
model in
healthcare in
order to support
staff to become
better leaders
which impact
positively on
delivery of
healthcare
services for
wellbeing of
patients. It
includes to
carrying out
The duration
needed is 45
days which
conduct training
from 10th April,
2020 to 25th May,
2020.
This training
session awards a
certificate to
every employee
who have
successfully
complete it by
increasing their
skills and
abilities.
This
development area
has been used to
enhance the
management of
overall clinical
practices and
procedures in
order to deliver
services more
effectively by
grabbing more
patients who
needs care and
medications for
their wellbeing.
6

training and
educational
programs for
employees which
intake around 30
to 45 days. This
programs and
implementation
of this leadership
model needs
around 200
pounds.
7

What 5 areas of
leadership will
you develop
further?
CHOOSE
FROM:
NHS
LEADERSHIP
MODEL,
PUBLIC
HEALTH
SKILLS,
FRAMEWORK,
COVEY’S
SEVEN
HABITS
What activities
will you do and
what resources*
will you need to
have in place to
achieve your
leadership skill
in these three
areas?
*time, money,
family support
By what date
(month and
year) will you
have
undertaken the
activities listed?
How will you
evidence this?
If asked on a
job application
form (or at a
job interview)
to demonstrate
where you
showed this skill
what would you
write (and say)?
Summarise why
you chose this
leadership area
to develop
Leadership
Development
Area 1
from
NHS
LEADERSHIP
MODEL
To adopt the new
approach of
situational
leadership in
order to deal
with different
situations. It
required around
60 days making
leaders utilise
this approach in
appropriate
manner. This
This programs
needs duration of
60 days this can
start from 5th
April, 2020 to
5th June, 2020.
This learning
session provides
a medal and
certification of
appreciation for
completing this
learning process
in successful
manner.
This has been
selected because
it is favourable to
deal in sudden
and complicated
clinical situations
to gain positive
patient
outcomes.
8

needs a learning
session for
leaders which
required 300
pounds
approximately.
9

What 5 areas of
leadership will
you develop
further?
CHOOSE
FROM:
NHS
LEADERSHIP
MODEL,
PUBLIC
HEALTH
SKILLS,
FRAMEWORK,
COVEY’S
SEVEN
HABITS
What activities
will you do and
what resources*
will you need to
have in place to
achieve your
leadership skill
in these three
areas?
*time, money,
family support
By what date
(month and
year) will you
have
undertaken the
activities listed?
How will you
evidence this?
If asked on a
job application
form (or at a
job interview)
to demonstrate
where you
showed this skill
what would you
write (and say)?
Summarise why
you chose this
leadership area
to develop
Leadership
Development
Area 1
from
NHS
LEADERSHIP
MODEL
To improve the
leadership skills
of leaders in
terms of
managing people
by maintain their
motivation
towards work. It
required around
30 to 45 days
and 150 pounds
of cost to
organise
It needs 45 days
of duration
which begin
from 1st April,
2020 to 15th
May, 2020.
In this program,
certification and
stipend should be
provided to
trainees who
have been
successfully
complete the
same.
This area has
been selected to
make leaders
more capable to
reduce
frustration level
of employees by
maintaining their
motivation which
impact positively
on their
individual
performance.
10

respective
training sessions.
11

What 5 areas of
leadership will
you develop
further?
CHOOSE
FROM:
NHS
LEADERSHIP
MODEL,
PUBLIC
HEALTH
SKILLS,
FRAMEWORK,
COVEY’S
SEVEN
HABITS
What activities
will you do and
what resources*
will you need to
have in place to
achieve your
leadership skill
in these three
areas?
*time, money,
family support
By what date
(month and
year) will you
have
undertaken the
activities listed?
How will you
evidence this?
If asked on a
job application
form (or at a
job interview)
to demonstrate
where you
showed this skill
what would you
write (and say)?
Summarise why
you chose this
leadership area
to develop.
Leadership
Development
Area 3
from
PUBLIC
HEALTH
SKILLS
FRAMEWORK
To enhance the
skills of medical
staff in order to
protect as well as
promote health
of public which
intake around 60
days duration
and the
educational
session required
500 pounds.
It needs 60 days
training session
from 5th April,
2020 to 5th June,
2020.
The trainees will
get medal and
certificate of
excellence on
successfully
completing it.
This area is
chosen to
improve services
for potential
delivery of
services for
enhancing health
of overall
population.
12

13

What 5 areas of
leadership will
you develop
further?
CHOOSE
FROM:
NHS
LEADERSHIP
MODEL
PUBLIC
HEALTH
SKILLS
FRAMEWORK
COVEY’S
SEVEN
HABITS
What activities
will you do and
what resources*
will you need to
have in place to
achieve your
leadership skill
in these three
areas?
*time, money,
family support
By what date
(month and
year) will you
have
undertaken the
activities listed?
How will you
evidence this?
If asked on a
job application
form (or at a
job interview) to
demonstrate
where you
showed this skill
what would you
write (and say)?
Summarise why
you chose this
leadership area
to develop
Leadership
Development
Area 5
from
COVEY’S
SEVEN
HABITS
To apply
Covey’s seven
habits among
care practitioners
which required
training costs
400 pounds
along with
duration of 45
days.
It starts from 1st
April, 2020 to 15
May, 2020.
The trainees will
certificate for
completing it in
successful
manner.
It is chosen to
enhance
effectiveness of
overall
healthcare sector
aspects to deliver
better quality of
services to
population,
14

CONCLUSION
From the above report, it has been concluded that professional development can be described as
continuous training and education in terms of improving skills and knowledge for facilitating
career growth. It includes the use of more advanced strategies and leadership approach while
working in a team to achieve goal of increase outcomes of patient. However, the system
leadership was used and systematic change management was utilising by care professionals to
deliver care facilities in given area.
15

REFERENCES
Books and journals
West, M.A. and et. al., 2014. Collective leadership for cultures of high quality health
care. Journal of Organizational Effectiveness: People and Performance.
Reem, A.D., Kitsantas, P. and Maddox, P.J., 2014. The impact of residency programs on new
nurse graduates' clinical decision-making and leadership skills: A systematic
review. Nurse Education Today, 34(6), pp.1024-1028.
Swanwick, T. and McKimm, J., 2017. ABC of clinical leadership. John Wiley & Sons.
Fischer, S.A., 2016. Transformational leadership in nursing: a concept analysis. Journal of
advanced nursing, 72(11), pp.2644-2653.
Porter-O'Grady, T. and Malloch, K., 2014. Quantum leadership: Building better partnerships for
sustainable health. Jones & Bartlett Publishers.
Webb, A.M. and et. al., 2014. A first step toward understanding best practices in leadership
training in undergraduate medical education: a systematic review. Academic
Medicine, 89(11), pp.1563-1570.
Barr, J. and Dowding, L., 2019. Leadership in health care. Sage Publications Limited.
Sims, S., Hewitt, G. and Harris, R., 2015. Evidence of a shared purpose, critical reflection,
innovation and leadership in interprofessional healthcare teams: a realist
synthesis. Journal of Interprofessional Care, 29(3), pp.209-215.
Cooke, M., 2016. TeamSTEPPS for health care risk managers: Improving teamwork and
communication. Journal of Healthcare Risk Management, 36(1), pp.35-45.
Merrill, K.C., 2015. Leadership style and patient safety: implications for nurse managers. JONA:
The Journal of Nursing Administration, 45(6), pp.319-324.
Patel, N. and et. al., 2015. Building the pipeline: the creation of a residency training pathway for
future physician leaders in health care quality. Academic Medicine, 90(2), pp.185-190.
Smolowitz, J. and et. al., 2015. Role of the registered nurse in primary health care: meeting
health care needs in the 21st century. Nursing Outlook, 63(2), pp.130-136.
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