Professional Development and Practice Report: Ritz Hotel Analysis

This report provides an in-depth analysis of professional development practices at the Ritz Hotel. It begins with an introduction to professional development and its value, followed by an examination of the benefits of ongoing professional development for various stakeholders within the organization, i...Read More

Professional Identity
and Practice

Table of Contents
Introduction:.....................................................................................................................................1
TASK 1:...........................................................................................................................................1
P1: provide the key benefits of ongoing professional development for the different
stakeholder within the organisation.......................................................................................1
P2: examine the professional employers expectation of skills and competencies within the
organisation field....................................................................................................................2
TASK 2:...........................................................................................................................................3
P3: recognize own abilities , skills and competences for the specific role.............................3
P4: learning theories and approaches used for the personal and professional development
process and method................................................................................................................5
Conclusion:......................................................................................................................................6
References:.......................................................................................................................................7

Introduction:
Professional refers to the process which helps in adding the value to the individual work
performance at the organisation as well as in the personal life. this quality is developed by
having the experience, positive attitudes, effective belief which helps them to person to feels
that they are the part of the society. It also defines who the individual behave and performance
at the work places. Under this repost, Ritz hotel which is five star hotel in the London is
selected to examine the professional development further there will discussion on the ongoing
professional enhancement and how they are associated with the stakeholder. While making
personal plan various skills and abilities are taken into consideration..
(Mishra, 2016)
TASK 1:
P1: provide the key benefits of ongoing professional development for the different stakeholder
within the organisation.
Ritz hotel was founded in 1906 by the Eller man group and it included among the well
established and prestigious hotel in the international market places.
On- going professional development refers to the process where the person learn while working
and focus on improving their skills and capabilities which helps them to be more productivity at
the work environment. It includes the various learning activities and practices which helps the
worker to learn the new and advance skills and knowledge so that they can perform better in the
team. It is continues process where the employees can enhance their performance at the work
place as well as increase the profitability of the organisation.
The Ritz hotel is known for offering the service to its targeted customer which helps them to
come under the best hotel under the service industry. This hotel apply the ongoing professional
development where all the employees are included which helps them to serve better to visitor
and satisfied their needs and wants from time to time which further lead to creating the effective
goodwill in the international market places.
The benefit of the ongoing professional development are suitable for the stakeholder of the
organisation. following are the benefits which are employees and employers have from the
ongoing development process.
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Employers:
 Here employers provide the professional and training programs to its worker so that they
can enhance their capabilities at the work place which directly and indirectly increase the
productivity of the Ritz hotel in the targeted market. these professional enhancement
provide ist staff to have good experiences in their fields so that the organisation can take
the competitive advantages in the market.
 With the help of the ongoing professional programs the organisation are able to provide
better opportunities to its employee which create good reputation in the marketplace.
Employees can learn the new methods to achieve the desire results of the organisation in
the hospitality industry.
Employees:
 The ongoing professional programs helps the workforce to learn the professional
skills so that they can execute the task in the most profitable manners in the
management level.
 With these programs the person are able to understand their strength and weakness
and focus on overcoming the threats and weakness in the organisation and achieve
the desire outcomes.
P2: examine the professional employers expectation of skills and competencies within the
organisation field.
The marketing manager is very important and essential person of the organisation as it a manage
all the activities in the effective and efficient manners in the management level which leads to
achievement of the organisation goals and objectives in the market place. the manager of the Ritz
hotel focus on controlling the all the task in the work place and make the effective team which
helps in completing the activities in the proper manners. the marketing manager needs to
examine the market and make the strategies for growth of the hotel at the international market by
making effective practices and managing the team in proper ways. the manager needs to have
numerous skills which helps him to perform better in the market . some of the skills and
competencies which are expected from the Ritz hotel marketing manager are stated as below:
Skills:
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 Creative skills: it is most essential skills which is expected from the employers at the
work place so that effectives results can be seen in the organisation. with the references
to the Ritz hotel, the marketing manager needs to be creative skills which help him to
have innovative ideas for promoting and marketing their services in the market place.
 Communication skills: this skills is consider as the most important as its enhance the
employability skills of the manager. The manager of the Ritz hotel , have effective
communication abilities which helps in making product team which lead to
accomplishment of hotel objectives and reach out the targeted customer in the market.
with the effective communication abilities the manager can motivates and inspire its
employees to perform in effective manners in the team.
Competencies:
 Analytical ability: the manager must be able to drive the data from the market
place and make sound business decision about the Ritz hotel. The manger with
the analytical skills are able to examine the data and informative statement which
helps them to make positive and effective decision in the work place.
 Team work” : it is quality of the manager to control and manage the whole team
in proper manner so that performance of the all the member of the team are
improved and which lead to achieve the objectives in the long run. It is essential
competency skills which needed to be within the professional people.
The above maintain skills and competencies are expected from the employers of the
Ritz hotel and achieve the goals.
TASK 2:
P3: recognize own abilities , skills and competences for the specific role.
The self evaluation or the assessment are the important activity for the professional person as it
helps in understanding their strength and weakness at the work place according to the desire job
role in organisation. with the references to the Ritz hotel, the marketing manager uses the
SWOT analysis to have self –assessment at the work :
Strengths:
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Communication skills: it is my strong skills at the work place as I am good with the having
interaction with the team and which helps in working in the coordination. This skills are
researched by the Ritz hotel manager which marketing manager needs to have.
Team builder and worker : As I am at the position of the marketing manager ,I know the
requirement of team work at the organisation so that all the employees are working for the
common goals. I have a ability to build a effective team and motivates from time to time to
give their best in the given task. As I am serving for the longer period in the hospitality industry
as have good experiences as employees(Skott, 2019)
Weakness:
Leadership quality: I have notices that I lack in the leadership skills at the work places which
also harm the performances of the whole team. I am not able to provide the effective direction
and guidance to the team which affects the operational activity of the hotel
Financial management : I lack the managerial skills when it come to handling the finance work
at the work which effective my strategies for growth of the hotel industry in the market places.
Opportunities:
Enhancing the new skills: I was able to learn the new skills and knowledge by going thought the
various training and development program which are provided by the Ritz hotel and help me to
grow as good professional person.
Better grow opportunities: as the hospitality sector have opportunity where one can have good
career in the market. I have a good position in the work which helps me to contribute more to
the organisation and towards my personal as well as in the professional goals.
Threats” :
Competition : I am facing the tough competition in the Ritz hotel organisation as there large
number of another people who are giving completion at the team and overtake my position at
the work place.
Along with undertaking the SWOT analysis and I also done the Skill audit to examine what
skills have are my strength and which area needs improvement.
Skill audit:
Skills and competencies Score by self Score by others
Communication ability 8 9
Team building skills 9 8
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Financial management 5 6
Leadership skills 7 8
Decision making 9 8
According to above self –audit and examine various strength and weakness of mine ,I have
been able to identified the different abilities and skills which make me more appropriate for the
marketing manger role in the hotel. I have also find out that I lack in some areas like leadership
at work and managing the financial things so with the help of the professional program I wil
overcome my weakness.
P4: learning theories and approaches used for the personal and professional development
process and method.
The on-going professional program includes the various different theories and approaches which
helps the individual to improve their outcomes in their personal as well as professional growth.
These theories and concepts helps the person to capture or acquire the effective abilities which
make them a productivity employees. with the help of their learning theories I have also
enhance and improved by strength and tries to overcome my weakness. Some of the effective
theories are stated below:
Learning theories:
Constructive : according to this theory, it is assumed that professional are constructed and build
new quality on the foundation of the past experience and learning . the past learning experience
influence the new and advance modification in their learning programs. Constructive is a
process which helps in building the professional path. With the examining of the past year
experiences i can evaluate the mistake which i have made and focus on not repeating them in
future and learn from the past mistake. . (Bukor,2015)
Cognitive: as per this theory , it is associated with the internal process which mentally abilities
are used to solve the problems in proper manners an d helps in building the critical thinking at
the work place. here i person make proper balance with the mental and physical resource so that
effective results can be seen in the person
Learning approaches:
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VARK style: it is important approach which include the four learning styles and various
process where the person are able to examine according their preference and interest area . these
style are visible, audio and kinetic and reading.
Kolb’;s learning cycle”: it is approach which helps in improving their personal as well as
professional life. this approach include various step towards building effective experiences.
The first step involve the identifying the new experiences and next stage is to observation and
find out area which need improvement and last stage is come up with the suitable concepts.
According to above stage, the constructivism and VARK style is suitable for me and helps me
to become the effective marketing manager. As these helps in enhancing my performances at the
work place. these professional program helps to build the new capabilities so that organisation
goals can be accomplished by the person within set time period . these theories and approaches
will provide the way to capture the effective skills so that there effective can be enhance at the
work places
(Brat,. and Chang,, 2016. )
Conclusion:
According to the discussion done under this reports, it can stated that the professional
enhancement programs helps the individual to have growth in their personal as well as in the
professional career . to improve the performances at the work place there are various on-going
development programs which helps the person to new learn skills and abilities which will
improve their inputs at the task and organisation are able to achieve the desire level of profits in
the long run. Self assessment helps the person to examine its strength and shortcoming at the
work place so that effective steps can be taken to reduce or minimize the weakness by attending
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the various professional programs where the employees can focus on learning new and effective
skills which will reduce their labour hours and provide more results in the long run
References:
Brat, M., O’Hara, C., McGhee, C.M. and Chang, C.Y., 2016. Promoting professional counselor
advocacy through professional identity development efforts in counselor education. Journal of
Counselor Leadership and Advocacy, 3(1), pp.62-70.
Bukor, E., 2015. Exploring teacher identity from a holistic perspective: Reconstructing and
reconnecting personal and professional selves. Teachers and teaching, 21(3), pp.305-327.
Guo, Y.J., Yang, L., Ji, H.X. and Zhao, Q., 2018. Caring characters and professional identity
among graduate nursing students in China-A cross sectional study. Nurse education today, 65,
pp.150-155.
Holden, M.D., Buck, E., Luk, J., Ambriz, F., Boisaubin, E.V., Clark, M.A., Mihalic, A.P.,
Sadler, J.Z., Sapire, K.J., Spike, J.P. and Vince, A., 2015. Professional identity formation:
Creating a longitudinal framework through TIME (transformation in medical
education). Academic Medicine, 90(6), pp.761-767.
Holden, M.D., Buck, E., Luk, J., Ambriz, F., Boisaubin, E.V., Clark, M.A., Mihalic, A.P.,
Sadler, J.Z., Sapire, K.J., Spike, J.P. and Vince, A., 2015. Professional identity formation:
Creating a longitudinal framework through TIME (transformation in medical
education). Academic Medicine, 90(6), pp.761-767.
Mishra, G.T.S.K., 2016. Professional identity construction among software engineering students:
A study in India. Information Technology & People, 29(1), pp.146-172.
Skott, J., 2019. Changing experiences of being, becoming, and belonging: Teachers’ professional
identity revisited. ZDM, 51(3), pp.469-480.
Zhang, Y., Hawk, S.T., Zhang, X. and Zhao, H., 2016. Chinese preservice teachers’ professional
identity links with education program performance: The roles of task value belief and learning
motivations. Frontiers in psychology, 7, p.573.
(Mishra, 2016)
(Skott, 2019)
(Bukor,2015)
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(Brat,. and Chang,, 2016. )
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