Personal and Professional Development: A Report for the National Trust

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PERSONAL AND PROFESSIONAL
DEVELOPMENT
1

Table of Contents
LIST OF FIGURES.......................................................................................................................3
INTRODUCTION........................................................................................................................4
TASK 1...................................................................................................................................... 5
1.1 APPROACHES FOR SELF-MANAGED LEARNING..............................................................5
1.2 PERSONAL AND PROFESSIONAL LIFELONG LEARNING...................................................7
1.3 BENEFITS OF SELF-MANAGED LEARNING TO ORGANIZATION AND INDIVIDUAL..........10
TASK 2.................................................................................................................................... 11
2.1 CURRENT AND COMPETENCIES SKILLS AGAINST OBJECTIVES AND PROFESSIONAL
STANDARDS........................................................................................................................11
2.2 OWN DEVELOPMENT NEEDS AND ACTIVITIES FOR MEETING THEM............................13
2.3 DEVELOPMENT OPPORTUNITIES FOR CURRENT AND FUTURE NEEDS.........................14
2.4 PERSONAL AND PROFESSIONAL DEVELOPMENT PLAN.................................................15
TASK 3.................................................................................................................................... 17
3.1 ACTIVITIES AND PROCESS FOR IMPLEMENTING DEVELOPMENT PLAN........................17
3.2 UNDERTAKING AND DOCUMENTING DEVELOPED ACTIVITIES AS PLANNED................18
3.3 REFLECTING OWN LEARNING AGAINST OBJECTIVES AND AIMS OF DEVELOPMENT
PLAN................................................................................................................................... 20
3.4 UPDATING DEVELOPMENT PLAN ON THE BASIS OF FEEDBACK AND EVALUATION......21
TASK 4.................................................................................................................................... 23
4.1 SOLUTIONS FOR WORK BASED PROBLEMS..................................................................23
4.2 COMMUNICATING IN VARIOUS STYLES AND APPROPRIATE MANNER.........................25
4.3 USING STRATEGIES OF TIME MANAGEMENT...............................................................26
CONCLUSION.......................................................................................................................... 27
REFERENCES........................................................................................................................... 28
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LIST OF FIGURES
Figure 1 Honey and Mumford Model.......................................................................................7
Figure 2 Kolb Learning Cycle.....................................................................................................8
Figure 3 Problem-Solving Model............................................................................................23
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INTRODUCTION
The National Trust is a charity organization dedicated to preserving the social heritage of a
specific geographical region and was founded in 1895. This organisation is a non-profit
organization which plays an important role in preserving the natural beauty of the
environment. This assignment will be based on The National Trust organization by
highlighting the opportunities for becoming confident and effective self-directed worker
which will help in becoming managing the professional and personal skills for achieving the
career and personal goals.
This assignment will cover the evaluation of the approaches of self-managed learning and
the ways of learning for lifelong in both personal and professional. This will discuss the
benefits of self-learning which could help individual or organization. This will evaluate the
skills for personal and professional development for attaining the objectives of the
organization and find out the opportunities for meeting the current and future needs by
making the development plan. This will also cover the activities and process for
implementing the plan of development personally and professionally and make changes on
the basis of own learning against developed objective and aims or evaluation and feedback.
At last this assignment will provide the solution for the workers who face problems in the
working environment by communicating various styles inappropriate manner and by using
effective strategies of time management.
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TASK 1
Being a Visitor Welcome Manager, I have learnt the importance and role of self-managed
learning for the development of personal and professional. This section will cover
approaches to lifelong and self-learning with its benefits.
1.1 APPROACHES FOR SELF-MANAGED LEARNING
Self-managed learning is a path for an individual to manage their own learning which helps
them in their development both personally and professionally. This helps an individual in
taking their own decisions by designing and developing programs for learning many things
for managing themselves. Self-managed learning helps taking initiative in lifelong
development for the person or organization (Cunningham and Bennett, 2017).
As a visitor manager at the national trust, self-management helps me in welcoming the
visitors politely in order to maintain the decorum of the organization and to provide
effective and lifelong satisfaction to the visitors. I can use my self-managed learning skills in
solving the problems of life by analysing them (Cunningham and Bennett, 2017).
APPROACHES FOR SELF-MANAGED LEARNING
 CONFERENCES AND SEMINARS
These have become most important for improving the personal and professional life of a
person for gaining more knowledge and skills. By this approach, an individual can prepare
himself for debate and speech by involving and sharing his personal experiences and
knowledge with others. This helps in gaining the development of personality and personal
skills (Cunningham and Bennett, 2017).
 SOCIAL NETWORKING
This includes the social sites which are used for interacting with others which helps
individuals in developing their personal skills. The sites are Facebook, Twitter, Instagram etc.
where I spend much time and this helps me in gaining knowledge and learning for
interacting with other people. This approach helps in becoming socialise which help me in
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gaining more information by chatting with seniors and champions for the development of
communication skills and personality (Cunningham and Bennett, 2017).
 INTERNET
This has become a very essential part of the life of an individual as it has become a source of
gaining more and more knowledge and the ideas for changing a life. This is a source of
becoming self-learner and this approach helps in browsing relevant concepts and
management topics which helps in studying in a short period of time (Cunningham and
Bennett, 2017).
In my concern for The National Trust, conferences and seminars are most relevant for me
and my staff members in order to make conversation with the visitors and this is the best
approach for self-managed learning.
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1.2 PERSONAL AND PROFESSIONAL LIFELONG LEARNING
Lifelong learning is the voluntary, ongoing and self-motivated recreation of knowledge for
both personal and professional reasons. It can be defined as the activities of learning which I
can undertake all through my life with aiming to improve skills, competencies and
knowledge within a social, personal, civic or professional related perspective. It helps the
national trust in for improving the skills of the learner by contacting with the visitors in
order to improve the skills and knowledge (Hasibuan et al., 2016).
There are some of the ways of learning at the national trust:
HONEY AND MUMFORD LEARNING
This has included 4 types of learning styles like:
Figure 1 Honey and Mumford Model
(Source Hasibuan et al., 2016)
Activists: this style likes having experience by learning from practical activities, games,
engaging in energetic things which give me experience in life. I can also inspire learning at
national trust by encouraging others for solving problems in their life (Hasibuan et al., 2016).
Reflectors: this style can help me in thinking, observing others by watching them for
reviewing my experiences. I can learn methods of problem-solving, discussion and case
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studies with my experiences and for this, I can manage my staff members of national trust
by entering them into the process of learning and involving them in questionnaire and
discussion for self-analysis (Hasibuan et al., 2016).
Pragmatics: this style likes in gaining practical knowledge of problem-solving which is
relevant for living in the world. This helps me in learning the methods of problem-solving,
discussion or case studies from this I can inspire my staff members at the national trust for
doing experiments by using new ideas and methods and checking the mode of action
(Hasibuan et al., 2016).
Theorist: this style helps in concluding experiences for knowing that a person fits into
concepts and ideas, logic and analysis, clarity and abstract concepts. From this, I can
encourage the process of learning at the national trust with the help of logic, statistics,
models, stories and quotes with a particular goal. I can also inspire my staff members in
setting their goals and enter into the process of learning (Hasibuan et al., 2016).
KOLB LEARNING CYCLE
This includes 4 steps for consideration:
Figure 2 Kolb Learning Cycle
(Source Peter and Alan, 2019)
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Concrete experience: this includes learning by participating and doing. This can inspire me
in taking challenges in life and becoming openly minded for learning and independent for
exploring new experiences (Peter and Alan, 2019).
Reflective observation: this includes learning by thinking and observing the situation and
experiences based on different perspectives. This inspires me in analysing and collecting the
facts and concepts for learning (Peter and Alan, 2019).
Abstract conceptualization: this helps in understanding the theory of thinking and actions in
the process of learning. This can inspire me to analyse and synthesize the objectives for
gaining new information for decision-making (Peter and Alan, 2019).
Active experimentation: this helps in seeking out new things from learning and putting
them into practices. This inspires me in using the concepts and plans and putting them into
actions after learning by taking the personality test, interviews, coaching and self-
assessment (Peter and Alan, 2019).
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1.3 BENEFITS OF SELF-MANAGED LEARNING TO ORGANIZATION AND
INDIVIDUAL
Self-managed learning helps taking initiative in lifelong development for the person or
organization. It has provided several benefits to me as a visitor manager and to national
trust. Following are the benefits:
Learning to visitor manager:
 Approaches of self-managed learning like conferences and seminars provide benefit
to the manager in communicating politely in order to maintain the decorum of the
organization and to provide effective and lifelong satisfaction to the visitors
 Socialising approach help in growing personal career with also increasing and
maintain the network with people
 The Internet has helped the manager in improving skills, information and knowledge
Learning to national trust:
 The national trust get benefited by the program of self-managed learning as it helps
the staff in managing and handling garden and natural beauty for visitors
 It helps in increasing skills of communication as it is beneficial for the staff to
communicate with the visitors
 Social sites help the national trust in increasing high productivity of their workings
with an increase in innovation and skills
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TASK 2
2.1 CURRENT AND COMPETENCIES SKILLS AGAINST OBJECTIVES AND
PROFESSIONAL STANDARDS
In my concern, this has become very important to evaluate and manage current abilities and
skills against the professional standards for the attainment of objectives of the national
trust. The objectives of the organization must be managed by the managers by the help of
using their effective skills of communication, problem-solving, leadership, work with otters
and decision-making. By emphasising my skills and competencies, it insights that I need to
learn many skills which are showing below against national trust objectives and professional
standards:
Skills Professional
standards
Personal
observation
Rating
Communication Reading articles and
newspaper helps in
communicating
presentation in
written or oral form
(Men, 2015)
For improving my
skill I used to attend
and participate in the
conferences and
seminars (Yeomans
and FitzPatrick,
2017)
8.5
Leadership This is an important
skill for professional
growth where I have
observed the senior
manager's behaviour
and learning of
effective leadership
style (Sultan et al.,
2018)
This is a vital skill and
this helped me
directing and guiding
my team members
for attaining goals of
the organization by
effective
management
(Yeomans and
FitzPatrick, 2017)
8
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Problem-solving This is a required
ability of an effective
manager to solve the
problem effectively
of visitors and staff
I am good at solving
the problem by
analysing them and
observing senior’s
ability to solve
problems
9.5
Decision making This includes the
competency of
making the decisions
for the organization
and by managing the
critical situations
I can take decisions
for the national trust
by taking in front all
positive and negative
aspects into
consideration
(Yeomans and
FitzPatrick, 2017)
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Work with others This requires
effective and friendly
interpersonal and
communicating skills
for the workers and
visitors also
(Woodcock, 2017)
I support and listens
to everyone in order
to work according to
the objectives of the
workers of national
trust and the visitors
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