Professional Development and Ethics: A Self-Assessment Report

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PROFESSIONAL DEVELOPMENT AND ETHICS
ASSESSMENT 2

Table of Contents
Self-Introduction..........................................................................................................................3
Megatrends and challenges..........................................................................................................3
Goals............................................................................................................................................4
Ethical and professional values....................................................................................................5
Competence assessment...............................................................................................................7
Professional development............................................................................................................8

Self-Introduction
This assessment is the Learning and development plan for the Professional manager. I am from
Management background and have done Master in business administration, and have 5 years of
experience as Managerial roles, in numerous organizations.
Qualification Degree/Certificate Special Skills achieved
B. TECH 2nd division Team working skills and
analytical skills.
M.TECH 1st division Leadership skills in numerous
projects.
MBA 1st division Managerial skills and
leadership skills.
I am from India and have done my Mechanical engineering from Prestigious university. Once
my Graduation has been completed, I have been working in Reliance digital company, and had
worked as a sales assistant for around 2 years. With the experience I have gained as a sales
assistant in Reliance digital company, I am heavily inspired and I get interested in building my
own business, and for the same, It is quite important to understand the skills required for a
professional manager to have in them.
Megatrends and challenges
One thing, which a consumer usually requires from their brands like Reliance digital, is a good
transfer and facility to be provided by their organization and company so that they can have good
featured online facilities. There are some brands which are going out of their sectors or we can
say, they are not performing well in their sector. There are many organizations just like reliance
digital, who have originated in the periods, earlier that the digital transformation, and hence they
should do well to be reactant with the other organizations and brands (Driskill, 2018).
Challenges are:
Resistant to change in an organization is a big challenge for companies because usually,
companies don't want to change their policies and strategies, but it is important to digital

companies to implement suitable changes when required. The resistance to change sometimes
create numerous issues for companies including resource issues, funding issues, and financial
problems.
For example, Kodiak which first made the digital cameras, has been resistant to the internal
changes, and hence they were unable to make good, with the technology they have, and were not
able to advance their technologies. And what bell Atlantic did with Verizon, where mobile
phones have completely vanished the landlines, he made suitable changes in the structure of the
organization and success in building the good and stable firm (Ferrell,2016).
Lack of digital vision: The companies who are doing in the digital world have their minds clear
about how they would be going to provide their services to their consumers and hence
organization needs to have a clear mind over it. But only vision cannot completely help it,
because it is the implementation of the vision set which will help an organization in it.
Ineffective gathering and leveraging of customer data: The root of digital success is the data
collected by the companies to develop the particular, details for the companies. Companies like
Netflix, Amazon and other digital companies as the customer data are quite important to have to
analyses the needs of the consumers.
Inflexible technology stack: sometimes, companies and their technologies are specified and
fixed, hence it is important for companies to have feedback and data of the organization, to have
inflexible technologies for the needs of the consumers.
If we talk about the megatrends which have led this company to either success or failure, Jio
which is a $g digital service for the consumers is quite helpful. This service is provided by Jio in
quite reasonable value, and hence other companies were not able to cope up with such low-
priced technologies and not able to do their best out of it.
Goals
The goals of a company like reliance digital company are to provide value for money digital
services to the customers in as less as a value so that they can use it in their daily life. As a
professional manager working in a company like reliance, my expectations from reliance would
be to provide all the facilities to their staff and employees so that they can use of it out of the best
and can have all the benefits from it.

Further, The goal of a digital firm can be to achieve and continuously innovate new things so that
it can benefit them in the future and later part of their business. As a start-up, the technology
which companies usually have is not that much great or we can say technologies are not up to
the mark, where they can say that they are well established as a firm, hence to say it ,firms has to
manage the needs of the consumers with the needs of the customers.
A digital firm can have the goal to work upon their policies set to implement the technologies
which they have decided to be implemented.
As a manager, there are some goals which I also pursue, and hence it is important to collaborate
with the goals of the firm in which I am working with my own career goals. My goal or objective
is to work in a digital work, so that I can use my managerial and leadership skills to led teams, to
their eligible platforms which can help them to attain a good amount of knowledge in their fields,
and at the same time can help them to attain and polish certain skills such as analytical skills,
leadership skills, and team working skills which will also help Reliance to attain their objective
or goals which they have set.
Ethical and professional values
There are some professional and ethical values which firms should possess so that they can work
in a clear and established environment. Working as a general manager in Reliance, it is quite
understood that companies should have a stable and unbiased environment in their organization.
There are some unwanted behavior and intensities which lies within the internal environment of
an organization such as bullying and biasness, towards a particular group of individual. Such
Ethics should be maintained at the workplace to develop a good working environment.
In the age of digital, where communication and information are majorly developed and shared by
Big data communication, companies need to understand the need for big data, security, and
privacy. The data of consumers which should be collected and crucial for a digital firm like
Reliance is not only a part of legal issue, but it is an ethical issue as well. In this digital world,
privacy and transparency at the workplace and the privacy which is provided by firms to their
companies is quite beneficial for organizations. It is the responsibility of digital companies to use
the data of consumers with care, because it contains data of consumers, which one disclosed to

the public, can create serious issues to the customer. Being transparent can be explained as being
responsible for all the data's, which is present with the companies.
It is important for consumers who are using services digitally, have to trust such digital service
organization so that a good bond of relationship can connect consumers with the firm. Digital
platforms which companies have given the privilege to the organizations, to not only use the data
but to protect it before using it. It is the responsibility of such firms, to protect data of the firms
so that they can hold the subject of their consumers before making any promise to the others.
A survey conducted by Pew research center, studied explains that there are only 11% of all the
individuals believes that their data, available of social media platforms are safe and there is no
problem in it. It is quite obvious in the survey that out of 10 individual living in UK and USA, 9
denied to work in such a firm where their data are not safe (Chen, 2018).
Beware of Bias: One more unethical behavior which quite disturbs individuals are the nature of
business in the internal environment of the organization. There are many firms, which support
the one, whom they get benefitted. A firm can do well only when they are completely working in
collaboration, it is because collaborative working culture leads to unbiases and development of
skills, and in teamwork tasks if one would not know one thing, others might know it.
Ensure accountability: Artificial intelligence and machine learning are quite helpful nowadays
to retract the needs of the consumers because the need of the companies is accountability.
Organizations are not accountable to work away, where they are forced to learn something. If
Reliance requires some technology from their employees to have and understand, Reliance needs
to let them give the chance and the time to understand it.
Promote ethical culture: Organizational culture can be defined as the values and beliefs which
all the individuals working in the company feel, to understand the needs of the consumers.
Providing sufficient technology and facilities in the firm, so that individuals can work in peace is
quite required in digital firms. All the values which corporates require for an individual to have
are usually listed in the companies' websites.

Competence assessment
For the assessment of the competencies required for Reliance digital company, Skill matrix can
be useful in this case. Competence matrices are useful to assess all the skills implemented and
used in any organization. It is quite important to have analyzed the overview of the matrices
required and available to understand the job of any individual within the company. Such matrices
or activities is quite helpful to define the key available skills required for a project to have to
complete the activities (Holmes, 2018).
If we take an example, If Reliance would need an HR analytical skill, this matrix would be
beneficial to assess and let know which of the individuals have the knowledge of HR analytics,
and hence here such matrix is helpful.
A skills matrix can improve the performance of the team and the organization in multiple ways.
It is beneficial to the team, individual and clients also. Competency matrix is helpful to improve
the performance of the Team as a whole. Hence, team working together can get to know what are
the skills which need to be polished and which are the individuals fits best in some scenarios. If
any skills particular, required to have, the company can convey it to the HR department to hire
some candidates or employees having such skills in them.
It is quite simple to understand how competency matrix is beneficial to the individual, as each
individual quite easily understand what are the skills required in the company, and which skills
in themselves, need to be polished upon. Such competency matrix is developed often by the
Individuals working in the skill matrix and companies. Such matrices are developed to get the
extra edge over the skills individual to have (Lee, 2017).
Hence, as a professional manager, it would be my duty to implement such competency matrix
which can be beneficial for organizations.

Capabilities Employee 1
Proficiency
Interest
Employee 2
Prof. Int.
Employee 3
Prof.
Int.
Employee 4
Prof. Int.
Leadership
skills
2 3 4 3 1 4 1 3
Data
visualization
1 4 3 2 3 4 1 3
IT data and
warehousing
2 3 3 4 2 3 2 5
Python and
Java
languages
1 2 2 5 1 2 3 4
Team
working
skills
2 4 3 2 2 4 2 3
0. No experience
1. Some experience or knowledge
2. Reasonable experience or knowledge
3. Considerable experience or knowledge
4. Expert experience or knowledge
Professional development
The competency matrix developed in the above part is useful to understand all the needs of the
skills which would require polishing. The skills in the above matrix are analyzed from 0 to 5 in
terms of the knowledge for the respective skills which I possess as working as Professional
manager.

SWOT analysis
Strengths
The strengths which are identified are
managerial skills, good convincing power.
Weaknesses
I am weak in leadership power, and hence
leadership skills should be improved.
Opportunities
There are lots of opportunities lies, as good
managerial skills would improve my handling
capability of the employees, and I can easily
switch employees from night shift to day shift
and vice versa.
Threats
With bad leadership skills, it would be quite
difficult to lead teams and manage teams.
Confusion would be created and hence it is a
big threat for a manager to have.
It is beneficial to the team, individual and clients also. Competency matrix is helpful to improve
the performance of the Team as a whole. Hence, team working together can get to know what are
the skills which need to be polished and which are the individuals fits best in some scenarios. If
any skills particular, required to have, the company can convey it to the HR department to hire
some candidates or employees having such skills in them. It is quite simple to understand how
competency matrix is beneficial to the individual, as each individual quite easily understand what
are the skills required in the company, and which skills in themselves, need to be polished upon.
Such competency matrix is developed often by the Individuals working in the skill matrix and
companies (Alvesson, 2015). Such matrices are developed to get the extra edge over the skills
individual has. Team working skills and leadership skills can be developed in workshops which
can be conducted by the firm. While the strengths of convincing power would help me to
convince employees over certain things, which can be quite beneficial for any organization.
From the above matrix in the 4th section, it is quite clear that the team working skills of all the
employees is below average, hence team working skills are important to have in any
organization, it would be important to understand the needs of the employees and the skills
which they would require should also be known to the company.

References
Lee, T.W., Kang, K.H., Lee, S.H., Ko, Y.K., Park, J.S., Lee, S.R. and Yu, S., 2017. Development
of the core task and competency matrix for unit managers. J Korean Clin Nurs Res, 23(2), p.189.
Sangrador, C.O., Pérez, C.V., de Dios, J.G., Bandera, F.H. and Guerrero, S.M., 2016.
Continuum, the continuing education platform based on a competency matrix. Anales de
Pediatría (English Edition), 84(4), pp.238-e1.
Maran, M., Thiagarajan, K., Manikandan, G. and Sarukesi, K., 2016. Competency enhancement
and employee empowerment in a tpm organization-an empirical study. Int J Adv Engg Tech/Vol.
VII/Issue II/April-June, 40, p.47.
Holmes, D.W., Sheehan, M., Birks, M., and Smithson, J., 2018. Development of a competency
mapping tool for undergraduate professional degree programs, using mechanical engineering as a
case study. European Journal of Engineering Education, 43(1), pp.126-143.
Chen, C. and Wang, J., 2018. The Construction of University Students' Entrepreneurship
Competency Model in Application-Oriented Universities. Recent Developments in Data Science
and Business Analytics (pp. 91-102). Springer, Cham.
Alvesson, M. and Sveningsson, S., 2015. Changing organizational culture: Cultural change
work in progress. Routledge.
Driskill, G.W., 2018. Organizational culture in action: A cultural analysis workbook. Routledge.
Helms Mills, J.C. and Mills, A.J., 2017. Rules, Sensemaking, Formative Contexts, and Discourse
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