Professional Development and Employability Report for Phoenix IT

This report analyzes employability and professional development within an IT company, Phoenix, based in the UK. It encompasses four key tasks: assessing current skills and competencies against professional standards, evaluating developmental needs, and creating a personal development plan. The report also explores communication styles and time management strategies, analyzes team dynamics and problem-solving approaches, and evaluates the impact of implemented strategies on the organization. The study includes tables outlining skills, developmental needs, and a personal development plan, along with an analysis of communication styles and time management techniques. The report concludes with an evaluation of problem-solving tools and strategies, and their potential impact on the business. The report discusses the importance of skills, organizational goals, communication, team dynamics and the methods for improving problem solving and time management. This valuable resource is available on Desklib, offering past papers and solved assignments for students.

EMPLOYABILITY AND PROFESSIONAL DEVELOPMENT
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Executive summary
The study contains four tasks out of which all the tasks are mainly concerned with promoting
professional as well as employment development in an organisation. The study effectively deals
about reflecting on current skills along with competencies, development of personal needs and
activities are assessed along with a formulation of a personal and professional development plan.
Task 2 displays various types of communication techniques along with their effectiveness and
demonstrating efficient time management. Task 3 regards to undertaking an analysis of team
dynamics and discusses the role played by the team as a whole or individual. Some alternative
ways to accomplish tasks and pursue goals are also illustrated in the study. Finally, task 4
support reviewing of methods and tools to develop problem solutions and appropriate strategies
to resolve any specific problem and evaluating potential impacts on an organisation by
implementing these strategies.
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Table of Contents
LO1..................................................................................................................................................4
1.1 Own current skills and competencies against professional standards and organisational
objectives.........................................................................................................................................4
1.2 Evaluation of own developmental needs and the activities required meeting them..................5
1.3 Personal and professional development plan.............................................................................7
1.4 Own development against the set objectives.............................................................................8
LO2................................................................................................................................................10
2.1 Communication in variety of styles and appropriate manner at various levels.......................10
LO3................................................................................................................................................15
3.1 Analysis of team dynamics and roles of people in a team.......................................................15
3.2 Discussion of alternative ways to solve problems of the organisation and to achieve tasks and
team goals......................................................................................................................................16
LO4................................................................................................................................................17
4.1 Reviewing of the tools and methods for developing solutions to problems............................17
4.2 Developing of an appropriate strategies for resolving a particular problem...........................18
4.3 Impact on the business on the implementation of the strategies.............................................19
Conclusion.....................................................................................................................................20
References......................................................................................................................................21
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Introduction
The specifications in the Organisation are for the better support of the Organisational work. The
achievements of the Organisational success are achieved by the organisational workers. The
better achievement of the organisational work is proved by the proper selection of the
organisational workers of the organisation. The support of the human resource management is in
managing the skills of the organisational workers. The skill of the organisational workers helps
in the better understanding of the smooth development of the organisation. It is evident that the
use of the skills and the proper allocation of the workers of the Organisation in proper place
mark the better achievement of the success in the Organisation. The following work here
discusses on the personal skill and the better assessing of the opportunities to develop in terms of
the Organisation. It discusses the activities required to keep the skills of the Organisational
workers at its best. The following study has been carried out using an IT company in the
economy of UK named as Phoenix where I had worked for 3 years as a software programmer.
LO1
1.1 Own current skills and competencies against professional standards and organisational
objectives
Skills required Current
proficiency
Targeted
proficiency
Communication
skills
Good Excellent
Listening skills Good Excellent
Planning and
organising skills
Satisfactory Excellent
Leadership skills Satisfactory Excellent
Technology
knowledge
Satisfactory Excellent
Professional
knowledge
Great Excellent
Presentation great Excellent
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skills
Table 1: Skills and competencies
(Source: Learner)
1.2 Evaluation of own developmental needs and the activities required meeting them
Skills required Ways to achieve Evidence of
achievement
Time period
required
Communication skills Speaking in the
local understood
language.
Acquiring of the
knowledge from
coaching classes
Communicating
with the co-
workers with
ease
1st to 3rd week
Listening skills Being patient.
Performing
listening and
writing practice
in the workplace
Getting grasp of
the information
provided in the
meeting
4th to 6th week
Planning and organising
skills
Understanding
the information
and providing
proper work in
the Organisation
Making the
managers of the
Organisation
happy by
providing better
or planning
skills.
7th to 9th week
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Leadership skills Going through
motivational
books of great
leaders of the
world and
implementing the
ideas of the
leaders
Making the co
workers believe
in the objective
and the goals of
the Organisation
10th to 12th week
Technology knowledge Going through
the books and
daily updates of
the technology
would suffice the
needs of the
technology
knowledge
Providing
valuable
information on
technology
13th to 15th week
Professional knowledge Proper
understanding of
the facts and the
ideas of the
Organisation
would helps a lot
in developing my
professional skill
Giving excellent
ideas in terms of
the profession
knowledge.
16th to 19th week
Presentation skills Practicing the
presentation
value in the
office would
help in
developing my
skills in
Providing
excellent show
on the
presentation of
the ideas and
information
20th to 22nd week
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presentation
Table 2: Personal Developmental needs and activities
(Source: Learner)
1.3 Personal and professional development plan
Skills required Activities
required to
achieve
Resources I
require to
achieve my
objectives
Time period required
Communication
skills
Speaking in the
local understood
language.
Acquiring of the
knowledge from
coaching classes
Communicating
with the co-
workers with
ease
1st to 3rd week
Listening skills Being patient.
Performing
listening and
writing practice
in the workplace
Getting grasp of
the information
provided in the
meeting
4th to 6th week
Planning and
organising skills
Understanding
the information
and providing
proper work in
the Organisation
Making the
managers of the
Organisation
happy by
providing better
professional
planning skills.
7th to 9th week
Leadership skills Going through
motivational
books of great
Making the co
workers believe
in the objective
10th to 12th week
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leaders of the
world and
implementing the
ideas of the
leaders
and the goals of
the Organisation
Technology
knowledge
Going through
the books and
daily updates of
the technology
would suffice the
needs of the
technology
knowledge
Providing
valuable
information on
technology
13th to 15th week
Professional
knowledge
Proper
understanding of
the facts and the
ideas of the
Organisation
would help a lot
in developing my
professional skill
Giving excellent
ideas in terms of
the profession
knowledge.
16th to 19th week
Presentation
skills
Practicing the
presentation
value in the
office would
help in
developing my
skills in
presentation
Providing
excellent show
on the
presentation of
the ideas and
information
20th to 22nd week
Table 3: Personal and professional Developmental plan
(Source: Learner)
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1.4 Own development against the set objectives
On understanding the achievement of the goals in an Organisation I need to be evaluative and
descriptive regarding my need and requirement of the Organisational procedures of the
Organisation. To support my skills and the objective of the Organisation I need to follow the
SMART objective to determine my achievement out of the set skills presented above in the
assignment.
Specific I need to use clear and transparent language in
order to compete with the workers of the
organisation and to make the workers and the
co-workers of the organisation. I need to make
the problems and the issues of the
Organisational workers minimum. I need to
identify the people and objective involved. I
must identify the venue, reason and the
objective for the performing of the
communication in the Organisation.
Measurable I must be professional in understanding the
work of the Organisation and whether the
work of the Organisation is at all measurable
or not. I need to be evident in the process of
understanding the work is measurable or not. I
need to be clear in the assumption in an
achievement of the success and to be
achieved.
Active I need be productive in understanding in the
understanding whether the work of the
Organisation and the team is worth attainable
and achievable. I need to evident in
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understanding whether the performance is
better in position.
Reliable I need to be clear in understanding whether
the objective of the Organisation is well
relevant. I need to be evident in understanding
the values of the organisation in terms of the
long-term goals of the Organisation.
Timely I must be clear in the view of the performance
and the objective of the organisation. I must
be timely and must, maintain the time
properly for the better accomplishment of the
Organisational goal.
Table 4: SMART objectives
(Source: Learner)
LO2
2.1 Communication in variety of styles and appropriate manner at various levels
in order to demonstrate effective working condition in an organisation there needs to be clear
effective nature of the communication in every section of the organisation. According to the
words of Quendler and Lamb (2016, p.292), the achievement of the organisation is partly
depended on in the support of the organisational communication. However, there is a need in an
organisation to make the differences in the work of the workplace. The support of the
communication is of prime need, therefore of the organisation and the workplace of the
organisation needs to be effective in the process of supporting the needs of the organisation.
Through the opinions of Bozionelos et al. (2016, p.170), it is evident that the worker of the
organisation needs to be clear that the work in the assignment is in due consideration of the
communication.
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Communication style Evidence of
effectiveness
Advantages of
the
communicatio
n
Disadvantages of the
communication
Verbal
communication
The message
which uses the
voice in
transmitting the
signal in the
order of making
sense to the
receiver. The
support of the
organisational
workers in the
form of words is
generally called
as the verbal
communication
This type of
communication
helps in the
better flow of
the inflow of
the information
in a fast
manner. It does
not require
extra medium
other than the
carrier himself.
The words used in the form
of communicating are
ambiguous. The
communication can be
misled by the
organisational workers and
thus lead to the fall in the
smoothness of the
organisation
Nonverbal
communication
This type of
communication
uses symbols
and signs to
transmit
information to
one another.
Gestures body
languages in the
organisation can
be effectively
made use of the
The non-verbal
communication
in the
organisation
gives support to
the workers of
the organisation
in expressing
the views and
ideas smoothly.
Similar to the verbal
communication, the
nonverbal communication
in the organisation are
ambiguous. The nonverbal
communication can be
misleading to one and
leading to another.
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faster flow of the
information
Inter personal
communication
These types of
communication
are the
communication
which is
constructed in
between each
other, mostly
two.
This type of
communication
helps in the
greater sharing
of the views in
between two.
The relationship between
two people in the
organisation may harm the
smooth flow of the
information in the inter-
personal communication
Intra-verbal
communication
This type of
communication
provides extra
support to the
self in assessing
the advantages
and the
disadvantages
This helps in
the better self-
assessment of
the self.
It does not provide
information to other
effectively, like the other
communication levels of
the organisation
Public communication These are most
effective in
terms of sharing
the information
in front of large
mass of people
This type of
communication
helps in the
better support
to the large
mass of people
in the
organisation.
This helps in developing
relationship with the
customers and increase the
reputation and fame of the
company
Table 5: Communication styles and their effectiveness
(Source: Learner)
2.2 Demonstration of effective time management strategies
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