Professional Development Report: Home Instead Senior Care Analysis

This report delves into the realm of professional development, using Home Instead Senior Care as a case study. It examines the importance of continuous learning, identifying potential barriers and comparing various support systems. The report outlines the process of self-evaluation against professional standards, prioritizing development goals, and selecting appropriate learning opportunities. It also details the creation of a professional development plan, emphasizing reflective practices and feedback mechanisms to enhance performance. The content covers skill audits, goal setting, and the significance of communication and continuous improvement within a professional context. This report provides a comprehensive overview of the strategies and practices essential for career growth and sustained professional excellence within the senior care industry.

Promote Professional
Development

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
1.1 Importance of continuously improving knowledge and practices ...................................1
1.2 Potential barriers in professional development................................................................2
1.3 Comparison of different sources and system of support for professional development. .3
1.4 Factors for keeping knowledge and practice up to date ..................................................4
TASK 2............................................................................................................................................5
2.1 Evaluate own knowledge and performance against standards and benchmarks..............5
2.2 Prioritise development goals and targets to meet expected standards..............................6
TASK 3............................................................................................................................................7
3.1 Select learning opportunities to meet development objectives and reflect personal learning
style ........................................................................................................................................7
3.2 Produce a plan for own professional development, using an appropriate source of support8
3.3 Establish a process to evaluate the effectiveness of the plan.........................................10
TASK 4 .........................................................................................................................................11
4.1 Comparison of reflective practices models....................................................................11
4.2 Importance of Reflection Model....................................................................................11
4.3 Using reflective practice and feedback to improve performance...................................12
4.4 Evaluation of practices...................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Professional development is the management program which gives the chances and
opportunity to employees to improve and expand their professional knowledge for the future
growth.
Report is based on the “Home Instead Senior Care T/a Lifestyle Care Service” company,
which is the largest senior care franchise in the world. Home instead senior care is a
multinational network of franchises specializing in non-medical in-home care for the elderly.
Report will include the professional development process of an individual and its
importance. Report will also include the goals and targets of professional development in the
organisation. Further it will include professional development plan for individual and also
describe the improvement of the performance through reflective practices.
TASK 1
1.1 Importance of continuously improving knowledge and practices
Professional Development
Professional development is the processor activities by which a manager can improve and
enhance the capability of their employees by providing training opportunities and education in
the work place. Professional development helps the employees in the organisation in building
and maintaining their moral and motivate them to identify their inner capabilities(Rubens and
et.al., 2018).
Importance of improving knowledge and practices
Continue improving knowledge and practice for professional developing in the Home
instead senior care is important because it ensures the capabilities of managers and develop
confidence and satisfaction for their profession. It is ongoing process and continues with
professional career.
 Continuously improving knowledge and practice make every individual in the hospital up
to date with current standards of operation in the organisation.
 It helps the employees by improving their practice in the workplace in promote personal
growth in the Home instead senior care company(DiPaola and Wagner, 2018).
 By improving knowledge and practice an individual can become a role model to other
staff in the organisation.
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 It builds the confidence in their own capabilities and for the future employment.
 By improving knowledge and practice manager of Home instead senior care can deliver
the best professional services to their customers and client at their home.
 Through knowledge and practice manager get the new skill sets, ideas and perspective
and can share with the employees to lead great productivity and efficiency of the
organisation (Professional development,2019).
1.2 Potential barriers in professional development
There are some barriers in professional development, these are as follows:
Lack of self knowledge- One of the barriers for the professional development in the Home
instead senior care is employees or individuals are not able to identify their own capabilities to
do work in the organisation. The can not recognise their self knowledge and get distracted from
their goals and because of this they could not find out the best way to go ahead in their
profession and not able to monitor themselves that which direction and guidance is best for their
professional career(Rubens and et.al., 2018). That create problem to a management also to
provide professional development opportunities in the Home instead senior care hospital.
Culture- Every organisation have their different work culture like role culture, person culture
and many more that employees have to follow theses culture in the organisation. According to
these culture management of Home instead senior care plan professional development program
and some time make their own rules and policies whether it is beneficial or not for the
employees. This lead professional development program to its end in very short time(Macià and
García,2016).
Communication- In the organisation each and every employee comes from different culture and
region with different communication language. Organisation cannot build a professional
development program for each employees. They create single development program for all
employees, this create a problem that some employees are not able to understand the language
and cannot develop their professional skills.
Company policies- This is the major barrier of the professional development program, that some
organisation not make the policies for their employees for their professional development or if
they prepare this development program in the organisation they do not invest much and not make
efforts to make it effective for the individual and for organisation as well(DiPaola and Wagner,
2018).
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1.3 Comparison of different sources and system of support for professional development
Formal Support Informal Support
Formal Professional development is get
involved in the organisation's activities like
seminars, workshops, meetings with
appropriate content(Macià and García,2016).
Formal support of Home instead senior care is
to prepare the policies, plans and conduct
learning courses for the employees
professional development and sources of the
formal support are seminars, workshops,
conferences and group meetings. It can be face
to face, online or via other channels.
Informal professional development is the
activity which is undertaken by the individual
itself. Sources of informal system in the Home
instead senior care are self study, job rotation,
studying online or offline publication on
industry expert, reading articles and case study,
workplace reading, learning and research etc
(Formal and informal CPD,2019).
Supervision Appraisal
Supervision is set of management process and
activity to critically directing and monitoring
the employees in the organisation and this is
carries by a person who supervise the
employees and their activities and employees
directly report to supervisor. For example,
chief executive officers of Home instead senior
care supervise those who report directly to the
chief executives, middle-managers supervise
first-level supervisors, and first-level
supervisors supervise entry-level employees.
Supervisor provide training to employees, set
goals for them(Hubbard, 2018).
Appraisal is the systematic process of
evaluation of the employees in the organisation
and understand their capabilities for their
future growth and professional development.
In this supervisor play vital role that supervisor
of Home instead senior care evaluate the
performance of the employees and compare it
with the targets and plans and on the basis of
this evaluation professional development
program is being conducted in the organisation
(Performance Appraisal,2019).
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1.4 Factors for keeping knowledge and practice up to date
There many ways through which an individual can keep his sills and knowledge up to
date.
Internet- Internet is very vast and best way to keep ourself up to date in any area. It has all the
information about each and every thing and the whole world. Managers of Home instead senior
care can learn and improve their skills and practices with the help of the internet. Individual can
get all information about profession and careers in any form like audio or visual which is best
suited can choose and get the opportunity to future growth and can develop professional skills
that ensure the capabilities for the profession career.
Case study- Another way to keep knowledge up to date is to research case study. Manager of
Home instead senior care can research on some particular topic which he wants to know and can
get the whole information about the professional career and can make professional development
of its own self.
Reading professional publisher's article- Reading is the good way to get knowledge and keep
practices up to date with time. By reading the books and articles of professional publisher which
gives you the ways to enhance the skills whether it is technical or professional. By reading an
individual improves their knowledge and practices but reading and learning skills are also
improved(Hubbard, 2018).
Communication- Every individual communicate with each other and it is the best way to get
knowledge and keep ourself up to date with time. In the organisation an employee share his
experience and technical knowledge with others if other employee who is involved in the
communication within, can get the knowledge and technical skills. Individual can the knowledge
not only from their employees in the organisation but from beyond the organisation as well.
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TASK 2
2.1 Evaluate own knowledge and performance against standards and benchmarks
The skill audit statement has been interpreted to meet professional criteria so manager are
assessed their experiences towards the standards(Abrahams and et.al.,2019).
Manager are asked to self assess their skills on a five point scale:
1= very good experience
2= good experience
3= average experience
4= bad experience
5= very bad experience/ no experience
Skills 1 2 3 4 5
A creative and analytical thinker
A flexible team member
Build relationships with colleagues and staff
members
Oral communication
Motivates others to work as a team
Interaction with others
Express themselves in a group
A problem solver
Good verbal learning
Able to handle complex situations
Time & self management
Critical thinker
Written communication
Information literacy
5

Numerical and statical skills
Presentation skills
Professional standards and benchmarks for manager of home instead senior care :-
My current skill Professional standards How to meet the professional
standards
Oral communication:-
according to self skills
assessment, I identified that
my oral communicating skills
is good. I am able to listen all
valuing information and
answering to contributions.
Manager of home instead
senior care should have to able
to communicate with others
and also able to give oral
presentations well(Abrahams
and et.al.,2019).
Being passionate about to
better communicate with
clients, doctors and patients.
Problem solving skills:-
manager have good experience
about problem solving skills. I
can find various solutions to
solve the problem. I also give
best solution to the every
problem in an
organisation(Durski and
Kurapov,2019).
Solving problem is related to
future products
The ability of solving problem
can make quick solution and
more focuses on future
projects problems.
2.2 Prioritise development goals and targets to meet expected standards
Development goals and targets priority
To improve presentation skills high
To develop the abilities to handle complex
situations
Very high
Focus on numerical and statical skills Low
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Express themselves within the organisation Very low
Focus on written communication skills Low
Think creative and analytical to achieving
organisation goals
Very high
Time & self management High
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TASK 3
3.1 Select learning opportunities to meet development objectives and reflect personal learning
style
There is a list of learning opportunities to meet development objectives:-
 Continuing professional development:- it is a long process for continues development of
individual's skills and abilities. For continues development of home instead senior care's
manager, the manager is considered their aims and set a goals and gives their full
potential to achieving the goals that enhance their daily practice and help to improving
their decision making ability and self management skills that reflect on their personally.
 Coaching:- when manager of home instead senior care wants to improve their
professional skill and develop their knowledge. Individual meets a experience manager of
home instead senior care, who has strong knowledge and skill in doctor's profession, on
daily bases that enhance individual's skills in respective area and that reflect in
individual's personally(Bayerlein and Jeske, 2018).
 challenging assignment:- when individual is added new challenges and complexity in
their current job that enhance their skills and experience and make able to express
themselves in complex situation that develop their confidence, attitude and insights
towards a higher level of a skills that reflect in individual's personally.
 self study:- it helps to enhance individuals self management skills, decision making skills
and problem solving skill etc. because self study is done by individual themselves by
books, video-taps and professional discussion etc.
Reflect personally learning style:-
Visual learning style is reflected of individual's personally. Visual learning styles means
information is learned through images. This type of learning style needs that the learner learn on
first see what they want to know. In home instead senior care, this type of learning style is
required because the managers of home instead senior care are learned from images and by
seeing practical experiment.
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3.2 Produce a plan for own professional development, using an appropriate source of support
Current level of home instead senior care's manager's skills are decided on the bases of five point
scale:
1= very high experience
2= high experience
3= average experience
4= low experience
5= very low experience/ no experience
Skills Current level Strategy Time limit source
To improve
presentation skills
4 Meeting with
managers of
home instead
senior care on
regular basis and
always gathering
feedback after
presentations.
10 days Ask to highly
experienced
manager of home
instead senior care
on how to
improve
presentation skills
and also see
online tutorials of
presentation
skills.
Oral
communication
2 Talk more with
managers of
home instead
senior care and
interact with
patients, nurses
and doctors etc.
1 month Mentor can help
to improve
communication
Motivates others 3 enhance 2 months Organize informal
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to work as a team interaction within
team members of
home instead
senior care that
motivates
employees to
work in a team
programmes by
the manager and
also conduct
seminars about
the past team
work experience
that shows the
advantages of
team work.
A flexible team
member
1 Provide flexibility
in working
condition to the
team members
and give time to
understand each
others.
10 days Provide flexibility
in working hours
to the team, give
some power to the
team members to
take decisions.
Express
themselves in a
group
2 Always try to find
opportunities, and
take initiative and
quick decisions in
the organisation.
15 days Enhance contacts
with higher
authorities, peer,
colleagues and
customers.
A problem solver 2 Discuss the
problems with
senior managers
of home instead
senior care and
also take
feedback about
their solutions.
1.5 month Learn some
techniques of
problem solving
from the senior
manager or any
higher authority
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