Resume for Career Opportunity: Dionis Gonzalez - Professional Summary

This document presents the resume of Dionis Gonzalez, outlining his career objectives, educational background, and professional skills. It details his proficiency in customer service, sales and marketing, and healthcare. The resume highlights his experience in the health insurance sector, including his ability to handle customer queries, manage claims, and maintain client relationships. It also includes information on his academic achievements, co-curricular activities, and professional certifications, such as experience as a voice caller and customer support executive. The resume concludes with personal details, references, and a declaration of the accuracy of the provided information. This comprehensive resume is designed to showcase his qualifications for a career opportunity.

Student Name
Email :
Contact no :
CAREER OBJECTIVE:
To secure a successful career in your reputed organization by offering my loyal services to your concern with
the application of professional skills and knowledge that I have acquired during the course of my study. I wish
to excel in my career through my dedication and hard work until I serve in your organization.
EDUCATION QUALIFICATION:
CLASS/
COURSE
NAME OF THE
INSTITUTION
BOARD OF
STUDY
YEAR OF
PASSING
MARKS/
CGPA %
Bachelor’s
degree
M.B.A
Management
and health care
administration
PROFICIENT SKILLS:
 Ability to work as a team and could act as an effective team leader.
 Good communication skills and can handle a number of insurance calls per day.
 Self-motivator and a quick learner.
 Passionate to learn on new concepts that can be applied on the day-to-day work environment.
 Quick decision maker and ability to handle tough situations during office hours.
 Documentation skills with high proficiency with excel sheets and word documents.
 Ability to deal with international customers while claiming on the bills.

AREA OF INTEREST:
➢ Sales and Marketing.
➢ Customer operations and customer support associate.
➢ Solving customer queries.
MINI PROJECT DETAILS:
TITLE DESCRIPTION STATUS
WORK EXPERIENCE:
 Worked at ------------ from year---------to year --------------.
PROFESSIONAL QUALIFICATIONS:
 Having experience by working as health insurance claimer in reputed organizations.
 Ability to handle fifty-eighty customers per day with a successful closure.
 Fast documentation on the status of the bulk of claims on a daily basis.
 Quick grasp over the unbilled claims and ability to resolve them quickly by making calls to the
health insurance companies.
 Ability to maintain a healthy relationship with the organization’s clients through maintenance of
decency over the calls.
 Very-disciplined and effective co-operation with the colleagues within the office campus.
 Ability to organize public meetings, PowerPoint presentations, and speeches.
 Self-evaluator by rechecking and fixing errors.
 Maintain the quality of work and dignity of the organization.
CO - CURRICULAR ACTIVITIES:
➢ Attended numerous workshops during the college days.
➢ Was the college representative both in U.G and Masters
➢ Enthusiastic social worker by visiting hospitals and counselling patients as a part of intern activity
while doing masters in health care management.
➢ Highly engaged in conducting seminars, public speeches, and presentations.
➢ Active cultural co-ordinator in college by organizing cultural programs.
➢ Active volunteer during international cultural events.

PROFESSIONAL CERTIFICATIONS
 Certified as international voice caller by working with international clients.
 Certification of experience as customer support executive in health insurance companies.
 Certification on MS-DOS, Microsoft Excel, and Power point.
 Certified as a quality check in checking the quality of the voice callers during the recording
process.
PERSONAL PROFILE:
Name:
D.O.B:
Residential Address:
Marital Status:
Languages Known:
Father’s Name:
Mother’s Name:
Siblings if any:
Official Contact Number:
Parent’s occupational details:
Declaration:
I, Dionis Gonzalez hereby declare that the above-mentioned information is correct up to my
knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Place :
Date : (Dionis Gonzalez)

REFERENCES:
Abstracts/Résumés. (2010). Contemporary Accounting Research, 27(1), pp.1-16.
Resumes, R. (2013). Resumos/Abstracts/Resumes. Revista Brasileira de Sociologia - RBS, 1(2).