This case study analyzes the ethical and professional practice principles violated in the National Security Agency (NSA) case, focusing on Edward Snowden's actions. The report uses the "Doing Ethics Technique" to dissect the situation, examining the facts, issues, and stakeholders involved, including the violation of civil rights and the ethical dilemma of being a good citizen versus a professional. It also provides an analysis from the perspective of an ICT professional, referencing the Australian Computer Society (ACS) Code of Ethics. The study explores the divided public opinions regarding Snowden's actions, highlighting the conflict between whistleblowing and violating professional codes. The report emphasizes the importance of ethics in guiding professionals and making critical decisions, especially when faced with dilemmas that could impact various stakeholders, public life, or the reputation of a profession. It concludes by assessing the impact of Snowden's actions on the public and the government, and the importance of ethical decision-making in the IT sector.