Saifulla Idrees - ZIC BOM5 Professional Ethics Assignment Report

This report on professional ethics, prepared by Saifulla Idrees for ZIC BOM5 in 2022, provides a comprehensive overview of the subject. It begins with an introduction defining professional ethics and its importance in organizations, emphasizing the role of ethical behavior in maintaining productivity and reputation. The report explores key principles like beneficence, autonomy, non-maleficence, and justice, along with the characteristics and factors influencing professional ethics. It highlights the importance of ethics in building a strong reputation, providing emotional security, promoting teamwork, establishing codes of conduct, and driving business growth. Furthermore, the report details how professional ethics can be applied in managing organizations and serving customers effectively, including the need for role models, ethical communication, and a focus on treating colleagues and customers with respect and fairness. The report underscores the significance of ethical practice in all aspects of organizational behavior, including corporate governance, employment practices, and stakeholder relations.

Professional ethics
Assignment
Saifulla Idrees BOM5 – 2022, ZIC

Table of Contents
Introduction...........................................................................................................................................2
What is professional ethics?..................................................................................................................2
Principles of professional ethics........................................................................................................3
Characteristics of professional ethics................................................................................................3
Factors of professional ethics............................................................................................................4
Importance of professional ethics.........................................................................................................4
How professional ethics can be applied in managing an organization and serving the customers.......6
Applying ethics in business................................................................................................................7
Conclusion.............................................................................................................................................8
References.............................................................................................................................................9
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Introduction
Every organization has an ethical code that guides decisions and activities to achieve
effective productivity and maintain a reputation. Ethical behavior allows employees to
complete their work honestly and fairly. Adhering to rules and policies is essential to
achieving organizational goals. I define the principle that a manager leads the company with
all employee ethics, company morale, and productivity. Workplace harassment and employee
abuse scandals have appeared if the Code of ethics is not a part of the organizational
operating menu. Ethics is at the core of professionalism. To create a culture of transparency
and trust, practitioners must demonstrate strict standards of integrity when advising business
leaders.
This report focuses on professional ethics by considering specific ethical issues and
principles of conduct related to the professional environment and the people who interact
with it. This report includes the necessary information to eliminate the ethical issues arising
in professional and commercial workplaces. The ultimate objective of this report is to help
managers understand their driving forces. That allows managers to understand and empathize
with colleagues and customers. This report requires managers to be better prepared to
identify, think critically, and solve racial problems in the workplace.
What is professional ethics?
Professional ethics refers to a "set of rules" and values that reinforce professional
activities. It is responsible for defining the code of ethics that governs the work environment.
These guiding principles are toward the universal values that human beings possess. The
word ethics comes from the Greek word; ethikos (personality). It is the study of morals and
human behavior to reinforce desired behavior. The premise of moral sentences is the
formulation of moral judgments and standards that dictate how members of a society should
behave. Ethics is the study of human behavior according to rules that contribute to social
harmony. Business ethics are essential for anyone who wants to work because they include
the practice of values such as responsibility, punctuality, honesty, patience, character, justice,
and gratitude. Responsibility is an integral part when we talk about professional ethics.
Everyone is allowed to work fairly and professionally. Conflicts often occur when there is a
discrepancy between professional and personal ethics. In such cases, if you believe that a
person is not behaving ethically, you should take measures. (Shapira, 2016), (R. Sommers-
Flanagan, 2007)
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Principles of professional ethics
 Beneficence: Beneficence refers to actions or rules intended to benefit others, while
bene is a personal characteristic of moral value (or virtue) of willingness to act for the
benefit of others. Non-obligatory, optional moral ideals, which are standards that
belong to the morality of meritorious aspiration in which individuals or institutions
choose aims and behaviors that are not mandatory for everyone, can also be used to
do beneficence deeds.
 Autonomy: The term "autonomy" generally refers to a person's ability to properly
govern their beliefs and actions. All people are affected in some way by forces
beyond their power, through the law, their upbringing, and other influences.
Philosophers aim to discern how different situations influence one's understanding of
autonomy.
 Non-maleficence: As a moral principle, it means not to harm others. It's an
encompassing word that encourages people not to kill, commit crimes, or
intentionally take away another person's pleasures and joys.
 Justice: It comes with the social meaning of the profession; It seeks the professions'
commitment to striving for the public interest, a decent life, and the establishment of
justice and equity.
(Campbell, 2003), (Gupta, 2013)
Characteristics of professional ethics
In today's ethics, the idea that "you have the right and I have the duty" is the basis of
any business ethics. The basis of this single communication behavior is the main way for
organizations to communicate with the environment and the organization's obligations
relating to the rights of others. Modern senses have the identity of science and knowledge, to
play a practical role and provide a professional and original model for a culture-based system.
It provides ethical humanistic knowledge with clear motivational language and a
multidisciplinary approach. So, the following characteristics can be considered in this
manner.
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 Responsibility: In this state, the person takes initiation being in in-charge and takes
legal responsibility as being responsible for taking decisions and consequences. That
person shows an example for others, is sensitive, moral, cares about own self, is
honest, and has a reputation within the work.
 Supremacy and competition: Always, try to be excellent and has the confidence to
achieve high skills in the profession. That person is serious and hardworking and does
not prioritize winning the competition upon maintaining the quality of work done.
 Be honest: Dealing at whatever level; use the moral sense of right and wrong and in
any situation, cares about being honest as to be a brave person.
 Respecting others: Respect for the rights of others and respects the opinion of others
as well. Be open to others in decision-making and never think the best idea is always
making own self.
(Gogate, 2011), (J. Strain, 2005)
Factors of professional ethics.
According to the experts, there are four factors included in the basic factor of
professional ethics. Those are.
 Independence of ethics: Rather than being imposed, accepted, or warned in the form
of moral do's and don'ts, this factor, like ethics in any other professional system,
should reflect the internal norms of the profession and the sense of moral commitment
on the part of the professionals themselves and their specialized institutions.
 Self-understanding: The basis of professional ethics is self-knowledge. It can be
performed ethically through work and professional activities. Its philosophy and how
it relates to peoples' lives are connected to their inner feelings and relates to their
relationship between nature and the atmosphere around them.
 Objectivity and neutrality: Objectivity is the ability to observe without being
influenced by prior knowledge or experience. Value neutrality refers person's level of
ability to categorize any value as good or bad, desirable, or undesirable.
 Excessive concept of livelihood: If one person is facing more than one physiological
issue at once, the interest for one will be higher than the others. The importance of
professional ethics is being emphasized in the concept of life.
(Menbarrow, 2021), (Kapoor, NA)
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Importance of professional ethics.
Good ethics are a fundamental requirement for any profession, and it is an essential
component of business success. Ethics is a system of moral principles that govern the proper
behavior of individuals or groups. Practicing good morals always adheres to the principles of
correct moral behaviors. It is an essential component of business success. “Good ethics is
good business.” It leads to business success and provides many paths to growth and
development by making a good impression of the company in the market. Organizations are
constantly striving to reach their goals while helping employees build superior capabilities.
Adherence to the high ethical standards of employees in this direction can contribute
significantly to the outstanding results of business goals that are planned and transformed as
intended. Ethics refers to human behavior in determining what is right and what is wrong.
Many factors may encourage unethical behavior, but the right people are good morals, and
they evaluate the situation, despite facing a moral dilemma. A person who follows the rules
and standards of professional conduct distinguishes between good and bad. Professional
ethics are important for.
 Building reputation: Colleagues, clients, assistants, and superiors monitor your
behavior in the workplace. Inevitably, you will impress others with your decisions and
actions. This reputation will influence the development of your career. If you want to
climb the corporate ladder or easily be successful in your field, you need to maintain a
better public image. By acting on principles and doing what you believe is right, you
will draw attention to yourself as a person of honesty, loyalty, and integrity.
Employers with this reputation are more likely to have interests and stakeholders who
see you as someone they can count on.
 Providing emotional security: Having the mental security and comfort to discuss
your sentiments at work, with your coworkers, managers, and others, is emotional
safety. Without being chastised or humiliated, the ability to openly discuss
discomfort, complex ideas, and personal insecurities. It refers to one's level of trust in
others, regardless of their status or popularity. It's knowing that you'll be valued for
who you are rather than what you've accomplished.
 Promoting teamwork: Another benefit of ethics is that it promotes teamwork as an
operational method in the workplace. You can build connections by demonstrating the
importance of specific values in the workplace. Together with others, it naturally
helps in cooperation and community formation. This collaboration will help you
improve your teamwork skills and build positive relationships in the workplace.
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 Establishing a code of conduct: In some industries or organizations, managers are
expected to abide by specific ethical rules. There are several formal provisions, such
as the Code of Medical Ethics for Physicians and a Model Code of Professional
Conduct for Lawyers. In other companies, essential ethics or codes of conduct define
rules and principles for employees, shareholders' suppliers, etc. By adhering to the
Code of Conduct, you demonstrate that you are an obligating and honest person
seriously as a professional. When your employer and boss are aware of your ethical
behavior, it can give you access to more opportunities.
 Leading to business growth: Honesty, transparency, and fairness are three qualities
that employees and companies need most. Customers tend to be loyal customers when
they trust and feel confident in individual workers and companies. The ability to
provide viewers with a high-quality, reliable service by making ethical decisions leads
to business success. In turn, this success attracts more investment and expands the
customer base. This achievement is important to companies and other employers. It is
leading to higher salary offers and executive positions.
(Mandal, 2010), (S. Robinson, 2007)
How professional ethics can be applied in managing an
organization and serving the customers.
Ethical practice is the application of ethical values in organizational behavior. It applies to
all aspects of organizational behavior, including corporate governance, employment
practices, sales practices, relationships with stakeholders, accounting practices, product
issues, and corporate responsibility. It is about discretionary decisions made by organizations
and the people who work for them, and the transparency of those decisions for all
stakeholders. Three questions to be answered when managing ethics in an organization.
 Are colleagues treated with dignity and respect?
 Are customers treated fairly?
 Is the organization aware of its responsibility to society as a whole?
Management can help create an ethical culture in the workplace that benefits the
company's shareholders, organizations, and individuals. The following points can be applied
to promote workplace ethics in an organization.
 Being a role model: One of the greatest ways companies can demonstrate their
commitment to building an ethical organizational culture is by being senior managers
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as an example. When top management demonstrates ethical behavior, it sends a
positive signal to employees. Senior managers should pay attention to maintaining the
ethical standard. They compare their behavior with the senior managers to set their
behavior at an acceptable level. If the top management has a higher ethical style in the
workplace, the other employees also try to come up to that standard.
 Communicating with ethical expectations: The code of regulatory ethics can reduce
uncertainty. The Code of Ethics should define the organization's core values and
ethical rules that employees must follow. Companies that create and publish formal
Ethical Codes send a clear message of expectations to their employees. The Code of
Ethics clearly defines the fundamental values and ethical rules. It is good to have a
written description of the Code of Ethics; it means nothing if managers cannot
perform good ethical behavior according to the code of conduct.
 Offering ethics training: Formal ethics training sessions are highly beneficial for
improving ethics in organizations. Workshops, seminars, and other ethics training
programs make them aware of the organization's standards of behavior and clarify the
types of behavior that the employee need. So, the organization also can notify what
must be newly made permissible or prohibited. Showing conditional scenarios make
them better understand how to deal with potential ethical dilemmas. Workshops can
help employees to improve their problem-solving skills.
 Rewarding and punishing: Manager's performance appraisal should include how to
assess their behavior based on the organization's code of ethics. It should design for
managers to achieve organizational goals and how they can achieve their
targets. People who act morally must bear a reward for their behavior, and those who
do not behave must have consequences for unethical behavior. The company can
provide reliable feedback about the behavior. Correction should occur in the spirit of
cooperation and training, not as a punishment.
 Setting a protective mechanism: It is difficult for anyone to report unethical
behavior that they see in the rest of the company. Shy or introverted employees may
find it especially difficult to report unethical behavior. Almost everyone would
frighten to report the unethical behavior of their boss or senior management. The
organization should set a formal system that allows employees to discuss ethical
dilemmas and report unethical behavior without fear of disapproval.
(Becker, 2018), (J. Bian, 2018)
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Applying ethics in business.
In a business, the most important thing is attracting customers. This should do by
providing the correct information about products and services. Ethics will be applied when
promoting and giving service. The most famous traditional modes of persuasion are used with
“ETHOS, PATHOS, LOGOS”.
 Ethos: Ethos is a persuasive style that attracts the audience by emphasizing
credibility. Ethos advertising methods require an excellent "personality" of the
speaker, host, writer, or brand.
 Pathos: Pathos is a persuasive style that attempts to impress the audience through
sensation. Sad advertising techniques appeal to the senses, memories, nostalgia, or
shared experiences. A "pathetic" example captivates the hearts of the audience and
makes them feel.
 Logos: Logos is a persuasive style that aims to impress the audience with logic and
reason. Examples of advertising banners, also known as rationale appeal, include
citations of statistics, facts, charts, and graphs.
(H.F. Garcia, 2012), (Newman, 2015)
Conclusion
Organizations need to raise awareness of ethical issues, promote ethical behavior, and
disseminate ethical practices among line managers. Communicating with the Code of
Conduct ensures that people understand what constitutes ethical behavior, manage
compliance, and monitor. One way to improve the regulatory environment is by restoring
morals. Ethics within the organization create effective communication. Good ethics leads to
organizational productivity. It also ultimately gains employees' job satisfaction. That also
leads to institutional excellence and progress. If the businesses are advertising with unreality
stories, it won't be sustainable. Persuasion should be designed with giving credibility, using
emotional and logical attempts. These modes are believed still as the most ethical strategy of
persuasion that protects the rights of both customers and organizations.
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Word counts: 2418
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References
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Gogate, S. (2011). Human Values and Professional Ethics. New Delhi: Vikas Publishing House.
Gupta, A. (2013). Business Ethics: Texts and Cases from the Indian Perspective. Berlin: Springer
Science & Business Media.
H.F. Garcia, J. H. (2012). Building Success with Business Ethics: Advice from Business Leaders
(Collection). New Jersey: FT Press.
J. Bian, K. T. (2018). Regulations and Applications of Ethics in Business Practice. Berlin: Springer.
J. Strain, S. R. (2005). The Teaching and Practice of Professional Ethics. UK: Troubador Publishing Ltd.
Kapoor, P. (NA). Professional Ethics and Human Values. New Delhi: Khanna Publishing House.
Mandal, S. K. (2010). Ethics In Business & Corp Governance. New York: Tata McGraw-Hill Education.
Menbarrow, Z. (2021, 11 30). The Importance and Necessity of Professional Ethics in the
Organization and the Role of Managers. Retrieved 04 14, 2022, from juniperpublishers.com:
https://juniperpublishers.com/pbsij/pdf/PBSIJ.MS.ID.555979.pdf
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Philosophical Foundations. Hoboken: Wiley.
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Shapira, O. (2016). A Theory of Mediators' Ethics, Part 1. England: Cambridge University Press.
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