Professional Identity and Practice: Hospitality Manager CV & Review

This report presents a CV for a Hospitality Manager, detailing educational qualifications, work experience, and skills. It then reviews the interview process, highlighting strengths such as communication, problem-solving, and decision-making, while also identifying weaknesses like a lack of creativity and technological proficiency. The report includes a reflection on the interview process, addressing challenges like unclear questions and inconsistencies. Recommendations are provided, such as standardized interview questions and evaluation criteria. The author assesses their own abilities during the interview, emphasizing communication skills and strategic thinking. The report concludes with references to relevant books and journals. This assignment is contributed by a student to be published on the website Desklib.

PROFESSIONAL IDENTITY AND
PRACTICE

CV FOR THE JOB ROLE OF HOSPITALITY MANAGER
William Jones
[e-mail]
1234156487
4, downing street, London, UK
Educational qualification
Have done bachelor in hospitality management from Middlesex university
Have done MBA in hospitality management from Middlesex university
Experience
1 year trainee in Hyatt hotel
2 years experience as executive manager in Travelodge
Skills-
Is highly able to communicate with people in effective way in both formal and informal way
Good decision making skills
Problem solving skills
Time management skills
Leadership skills
Achievement
Lead a team in group of hotel seminar
Have won employee of month 3 times
Personal info
Father name- David William
Martial status- unmarried
Address- 4, downing street, London, UK

INTERVIEW PROCESS REVIEW THE KEY STRENGTH AND WEAKNESSES
I found that there are several pros and cons of interview process which is defined as below:
Strength:-
• I have good communication skills which is suitable for this job role
• As an executive I know how to encourage employees with respect to the particular tasks that they have to
perform in order to achieve goals
• I am easily able to solve a problem that is essential to handle and manage complex situation and get
solutions.
• I am able to take effective decisions and achieve my goals and objective in time. This helps me to manage
my work in effective way.

CONT..
• Weaknesses:-
• I lack creativity skills as I am not able to make bring changes in my work. This affect my performance and
growth
• Although I am a problem solver, but I critical times I get nervous and not able to solve problem in effective
way which hamper my performance.
• As a manager i must know how to use various technological systems and tools have knowledge of it.

REFLECTION IN EVALUATING JOB INTERVIEW PROCESS
While doing the interview process I found that there are various challenges which needs to be overcome. So, it
is described as below
• Bad interview question:- during the interview I found that there were some of the questions that I was not
able to understand and relate to present situation. As a result I got blank for it and did not answer that
question. This resulted in creating a negative image and impression of my ability and sense of humor.
• Inconsistency:- as there were many candidates for interview process so it was taking a lot of time in it.
Thus, I have to wait for a long time. As a result I got tired and it led to bad mood and I was not able to
answer simple question that I was having knowledge of.

RECOMMENDATION
There are some recommendation which needs to be followed:
• There should be specific questions which must be asked to each candidate also, there has to be time fixed of
interview so that it does not take long to conduct interview.
• There should be proper criteria of evaluating answer of candidate. So, on basis of that selection is done.

ASSESS OWN ABILITY DURING INTERVIEW PROCESS AND
CRITICAL ANALYSIS
• I have the ability to have effective communication with others verbally as well as non-verbally. This skill is
setting good impression in eyes of the recruiters as they see confidence in my eyes.
• However, there were some questions for which I was not prepared and didn’t answer with confidence.
Although I am having knowledge of different languages which created an effective impression in eyes of the
recruiters and they appreciated me for the same, but as I got tired by waiting in queue, it became tough for me
to handle that situation.
• They asked me many questions to test my strategic thinking and I was confident enough to answer all the
respective questions effectively.

REFERENCES
Books and journals
• Calleja, J., 2018. Teacher participation in continuing professional development: motivating factors and
programme effectiveness.
• Defrain, E. and et.al., 2016. Breaking it down and climbing back up: learning theories and approaches to
instruction.

THANK YOU