Detailed Report: Professional Identity and Practice, Unit 3 Analysis

This report examines professional identity and practice within the context of the hospitality industry, specifically focusing on the role of an HR manager at the Rosewood London hotel. It begins with an introduction to the importance of continuous learning and the development of relevant skills for career growth, followed by a discussion of the advantages of a development plan. The report identifies essential skills and competencies required for an HR manager in the hotel. It then delves into learning theories and approaches for professional development, including social and cognitive learning theories, alongside a skills audit and SWOT analysis. The report concludes with a discussion of personal development approaches to enhance skills and abilities, such as active listening, awareness, and reflective practices. The report highlights the significance of professional standards and the importance of continuous self-assessment and improvement within a professional context.

Unit 3 - Professional Identity
and Practice

Table of Contents
INTRODUCTION...........................................................................................................................3
Lo 1..................................................................................................................................................3
Introduction and Overview..........................................................................................................3
Advantages as well as Importance of development plan for improving career prospects...........3
Skills as well as competencies needed in Rosewood hotel .........................................................4
LO 2.................................................................................................................................................4
Learning theories and approaches for professional development ...............................................4
Personal development approaches to enhance skills and abilities...............................................7
LO 4.................................................................................................................................................7
Covered In ppt..............................................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
An individual possesses various types of personal and professional skills. these skills vary
according to their traits and characteristics. similarly, in hospitality sector there are varied skills
and abilities required at various job roles at different level (Dickerson. and Trodd, 2020). Thus,
in order to build a career in this it is required to gain and possess relevant skills. this enables in
professional and personal growth as well as development. so, person is able to grow by learning
and developing new skills.
The report will describe about benefit of continuous learning and skills required as HR
manager in hotel. besides that, it will be explained about theories and approaches of learning and
professional development. in addition, it will be discussed about various personal and
professional approached of development. Also, a PDP will be made of SMART objectives.
Lo 1
Introduction and Overview
Rosewood London is known as the Luxury 5 star hotel within London, England. It is
situated in High Holborn within Covent Garden. It has around 262 rooms and 44 suites. It has
also 24 hours Valet Parking. It is one of the luxurious brand and majorly famous for its quality
services. An individual employed Within Rosewood hotel is at role of HR manager. thus, it
requires relevant skills and ability to work on that profile. this is because HR need to manage and
handle staff working in hotel.
Advantages as well as Importance of development plan for improving career prospects
Continuous learning enables in gaining of knowledge ad abilities. it allows in career
growth both in personal and professional terms. in order to so there is a plan developed knows as
CPS. By the help of the continuous process development they can enhance the knowledge and
also skills as it enhances abilities (Hartop, Barnard. and Wilkinson, 2017). It assists them to
becomes more consistent and also provides meaningful contribution where they are working
with. It assists them to advance in their career and at the same time move into various new
positions where such employees needs to lead, manage as mentor and coach. It also develops the
knowledge in terms of technology that is associated with their profession. This also aids to
enhance the public confidence included with individuals profession (Zhang, 2017). It also
focuses on the deeper understanding as it applied to several practice areas ,high risk areas and
many more. It also formulates and at the same time follows a professional plan that is

advantageous for the individual's career development. Employees also get benefited by using
various benefits such as to motivate the staff members as well as enhance the performance that
ultimately enhance the competition, employability as well as incentives.
Skills as well as competencies needed in Rosewood hotel
There is various set of the qualities that are required to characterized and possess into the
mention below
Time management- It is one of the crucial skill that can be managed by the manager of the
Rosewood hotel. It is a type of the skills where the managers needs to manage several activities
and roles that can be allotted to several managers who are working with Rosewood hotel and also
take time for each and every aspect of Task such as meeting, grievances and recruitment process
and many more in a more efficient way (Cruess, Cruess. and Steinert, 2016).
Work ethics- It is one of the other skills that can be required by Rosewood hotel as it necessary
as it can impact how individuals lead their lives, decisions making as well as ethics that are
connected with what is right moral choice for society and for individuals. Ethics are also
connected with Moral decisions such as right and wrong use of language, various rights as well
as responsibilities, ethical life and many more.
Efficient communication skills- It is crucial for the diverse workforce point of view. Along
with genders, races, nationalities there are various employees work within hotel so manager of
Rosewood hotel have efficient communication skill as communication skills of the managers is
also benefited them as they must address several queries of the employees, guests and many
more (Ellis,Thomson. and Carey, 2017).
Maintaining Professional standards- The managers of Rosewood hotel must always be fully
dresses according to the occasions. They also possess various knowledge of regarding how to
dress for various occasions without compromise the brand image of hotel and integrity of culture
(Mylrea, Gupta. and Glass, 2019).
LO 2
Learning theories and approaches for professional development
To make the improvement of the staff members Professional development is vital as they
are the one who can plating their jobs within the firm effectively. Personal development focuses
on the knowledge and understanding and also in those where they are at expert in. HR

managers of the of Rosewood hotel implement various approaches hat are useful for the firm
such as recruitment,
Social learning theory- According to this theory, employees can learn from each other and from
their nearby environment of working. They can learning directly or indirectly, as here the
managers of the Rosewood hotel as work on various interpersonal communication of the
employees and also sided by side develops them professionally (Hartop, Barnard. and Wilkinson,
2017).
Cognitive learning theory- Within this theory, employees have their own personal thinking
process and that might be vary from other employees. Within a firm there are various internal
and external factors that is used to can impact learning of each and every employee. Managers of
the Rosewood hotel helps the employees to focus on their own skills and also focuses on new
solutions by encouraging the employees. They also develops their interpersonal skills and also
been attentive while doing several tasks with more motivation. With the help of this theory
employees of Rosewood hotel can grow professionally as well (Han, 2016).
Analysis of skills and abilities along with several self evaluation models
It is necessary to do analysis of skills so that strength, weakness are identified. this
enables in determining skill gap and then improving it with help of self evaluation models
(Dickerson. and Trodd, 2020). thus, the audit is defined as below :
Skills Audit- It is a type of process that evaluate the skills of the employee through questionnaire
as well as also recognizing various gaps that may impact long term plans of the firm or the
growth of an individual (Cruess, Cruess. and Steinert, 2016). By consistently evaluates
knowledge that are earlier rests in employees can aids the career development of present
employees as well as recognizes several skills that are needed for the new hiring. It also impact
Rosewood hotel as well as its employees. There are various steps of auditing mention below
Ensures that company have management backing- It is crucial for the managers of Rosewood
hotel to do auditing so that they gain relevant knowledge in order to accomplish goals regarding
business.
They are the one who can audit resource, money and cost time. Managers of the human
Resource always tried to prepare as according to change plans because they have the backup
plans.

Creation of scope-To adopt growth and several changes of the firm , Managers of the Human
Resource of Rosewood hotel also possess interpersonal as well as good leadership skills so that
such changes can be taken into consideration with other employees (Brewington. and Godfrey,
2020). There are several managers those have motivating and disciplinary skills to bring several
changes (Ellis,Thomson. and Carey, 2017).
Capabilities framework- Here the managers needs to establish a link accompanied by firm and
also have knowledge and integrated skills that can be utilized to perform several jobs.
Team communication- Here the HR managers of Rosewood hotel consult with their team
members before sending them any types of questionnaire as they can reassure various member as
various information is confidential, so they can give answer without any kind of hesitation.
Evaluates as well as collect own data- Managers of the Rosewood hotel also analysis to
understand that in which area they require training and then gives training to the employees
within specific areas (Mylrea, Gupta. and Glass, 2019).
Swot analysis- It is a kind of framework that focuses on the individual firms strength,
weaknesses, opportunities and threats.
Strength
I am very good in communication skills
I am posses several leadership skills.
I have full knowledge of various leadership styles such as democratic, Autocratic and
transactional styles of leadership.
Weaknesses
Although I am a problem solver but at critical times I am confused and can't be solved problems.
I am unable to manage multitasking (astuti, 2016).
I am unable to competed my work before deadlines
I am not able to take effective decisions which hampers my performance as well as growth.
Opportunities
I can gain knowledge about advance technological systems and software which will increase my
skills as well as abilities.
I can attend seminars and training programs related to use of A.I robotics. So that I can gain
knowledge about it.
Threats

Lack of jobs in HR department due to use of advance technology in it.
Rise in unemployment in HR due to the pandemic Covid 19 (Brewington. and Godfrey, 2020).
Rise within competition from experienced and skilled HR candidates (Cruess, Cruess. and
Steinert, 2016).
Personal development approaches to enhance skills and abilities
It is necessary to enhance skills and abilities so that future growth and objectives are
attained (Ellis, Thomson. and Carey, 2017). for that there are various types of personal as well as
professional approaches available which can be used. Each approach is different and helps in
enhancing skills and abilities. they are defined as below:
Active listening- Managers and employees both have to be actively listening as managers needs
to this because they needs to self-aware regarding what is going around them. While employees
are also follows this one as they needs to listen about what managers said to them so both of
them focuses to improve their listening skills (Mylrea, Gupta. and Glass, 2019).
Awareness and presence- It is essential to develop this because to operate within daily
situations as it allows developing their presence so that it creates creativity.
Know yourself- Everybody recommended that they understand their own aptitude as well as
their attitude ( Work culture) . It aids them to understand idea regarding hiring techniques and
management styles (gray, 2017).
Professional development approach
Reflective approach- Under this approach of evaluating as well as motoring various approaches
regarding their own work as it also includes synthesizing data, making observations ,analysing
hypotheses refining approaches and formulating preliminary hypotheses (astuti, 2016).
Inquiry/ Research – Here conferences and workshops can be held to discuss several needs of
assessments. Various approaches also used within consort as each approach is discussed
discreetly (Hartop, Barnard. and Wilkinson, 2017).
LO 4
Covered In ppt

CONCLUSION
From the above it had been concluded that Continuous learning focuses on the deeper
understanding formulates and at the same time follows a professional plan that is advantageous
for the individual's career development. It focused on various set of the qualities that are required
Time management, Work ethics, Efficient communication skills Maintaining Professional
standards-make the improvement of the staff members. Professional development is vital as they
are the one who can plating their jobs within the firm effectively. Such as Social learning theory
employees can learn from each other and from their nearby environment of working. It focused
on Analysis of skills and abilities process that evaluate the skills of the employee may impact
long term plans of the firm or the growth of an individual. It Ensures that company have
management backing. Furthermore, it focused on very good in communication skills posses
several leadership skills and also active listening such as awareness and presence as well as
Know yourself ,Reflective approach ,Inquiry/ Research and focused on PDP with SMART
target where Problem solving skills can be improved within 1 month target and many more.

REFERENCES
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