Professional Identity and Practices 1 Report, Newman St, London

This report examines professional identity and practices within the context of the Mandrake Hotel in London. It begins with an introduction to professionalism and the chosen organization, followed by an analysis of the benefits of continuous professional development for both employees and employers. The report then evaluates essential skills and abilities, such as communication and customer service, and conducts a SWOT analysis to assess strengths, weaknesses, opportunities, and threats. Furthermore, it explores various learning theories and approaches, including constructivism, cognitivism, and the VARK style, to enhance individual learning. A detailed personal development plan is presented, outlining measurable goals, activities, and resources to improve skills and confidence. Finally, the report concludes with an overview of the hotel supervisor role and the importance of professional development in achieving career goals. This report provides a comprehensive understanding of the skills and practices necessary for success in a professional setting.

PROFESSIONAL IDENTITY
AND PRACTICES
1

2

INTRODUCTION
Professionalism is referred to the practices by which individual really utilise their skills
aptitude and information so that they can improve their efficiency in the company. Unique
characteristics is the primary consideration of the individual in which personality has been
generated who is having unmistakable worth experience recognition and traits that remain in the
general public(Coad, 2017). It is considered as the ongoing practices including social
collaboration and cooperation. Mandrake hotel is the choose an organisation for this report. It is
based in Newman St, Fitzrovia, London. This report will analyse the advantages of ongoing
proficient improvement related to the organisation and also evaluate the skills and abilities of
experience business comparable to the particular job role in the report. Moreover, an
advancement plan is been made in order to improve the skills and abilities of the individual. In
addition to this, there will be a interview meeting process along with the qualities and drawbacks
of the individual.
TASK 1
P1
As the moving time, having continuous improvement plan help in performing the specific
job role and it is considered as a consistent improvement plan which includes the different scales
3

and the skills of the employee that help in success of the individual. It is a significant event that
bring customer loyalty in order to achieve the strong brand image in the market.
It is the appropriate technique that is picked by an association and order to run the
effective event and securing such sort of approaches supervisors of Mandrake dial can
effectively increase their productivity. It also discovered the the ongoing proficient advancement
offers advantage to the employee and employer that are explained as follows:
Benefits to Employees:
 Job Satisfaction Level: it is important for the individual to have advancement in their
work. In context to Mandrake hotel, continuous advancement help the individual to
improve their capability is and skills. for example, group working and correspondence. It
helps in building the trust of the individual that promotes job fulfillment.
 Intrinsic motivation: It is said that ongoing proficient improvement help in building the
inspiration to the staff for achieving their set targets. Moreover, help the staff to enhance
their capability of individual and organisation.
Benefits to Employers:
 Skilled Workforce: ongoing proficient advancement leads the employees in creating
positive work environment and also enhance the attitude and capabilities of the workers
by which they will perform and upgrade the productivity of the company.
 Employee engagement: as with the effective learning of ongoing proficient learning. A
staff member will frame the expenses and the time in order to recruit the new employees
which help the Mandrake hotel appropriately you utilise their resources and have the
proper employee engagement within the organisation.
P2.
Every professional individual required ability and compatibilities in order to perform the
various task in an organisation. In context to Mandrake hotel, they are giving numbers aptitude
and capabilities by which manager can effectively achieve the goals of the organisation and the
hotel can instability a good brand image in the market.
 Effective communication skills: it is important for the employees to have a good
communication skills so that they can built a decent connection with the clients in an
appropriate manner that will also helps Mandrake hotel to have the upgradation and their
productivity.
4

 Customer service skills: it is the significant ability that is required to support and
promoting their brand is customers care service. It helps the Mandrake hotel two focuses
on satisfying the needs and wants of their potential customers so that it will create
positive impact in the mind of customer and they will be loyal to the brand.
 Technological skills: a business must understand the need of innovation so that they can
scan for the data and look after the records. Innovation is changing and and the type of
work which are selected by the organisation it is important so that they can have quick
assistance to their customers as it is the event taking about the Mandrake hotel to utilise
their resources to in order to have innovation by which they can meet that changing
requirements of the market.
 Team leading and development: it is confirm that there is no work without team and
every organisation from the group in order to maintain the good relationship so that all
the employees combinedly contribute in achieving the organisational goal. In context to
Mandrake hotel, team leading and development help in achieving the objectives and the
efficiency of the organisation.
TASK 2
P3.
SWOT Analysis:
Strengths Weaknesses It is analysed by me that I am having
the time management skills by which I
can complete the certain task in an
appropriate manner by which I can get
success in my given job role.
 Having good information on
innovation and advancement else me
to understand the ongoing changes in
the market and also enhance the
profitability of my future organisation.
 Due to lack of masters in hospitality, it
reflects weakness of mine and also
increase and empower supervisor open
the door in the future.
 Another weakness of minus
ineffective budget control in an
organisation which let's meet to pick
up the position of head director in the
department.
Opportunities Threats
5

 It is shown that The Mandrake hotel is
giving ongoing proficiency
preparation to the employees and by
which I can get a chance to work ok in
the hotels which help me to increase
better position within the organisation.
 I am having the chance to adopt the
information on division and create it
skills by taking meetings.
 Less capacity to get the data at the
time of working it might be danger for
me and not allow to enhance my
abilities.
 Not getting progress is considered as a
a major threat that will stop me in
meeting new opportunities.
In order to meet the desire for the supervisors, I have analysed some other basic system for
example capacity audit that will help me in understanding my capabilities in an appropriate
manner.
No. Skills and capability to work in
The Mandrake Hotel
Existing Aptitude Required Aptitude
1. Communication and listening
Competencies
9 8
2. Ability to make positivity at the
organisation
9 9
3. Projection of brand reputation 7 9
4. Problem solving skills 6 8
5. Interpersonal skills 7 9
From the above table, It is seen by me that I am having the the ability to cope up with the
various situations of the manager within the organisation. Moreover there are different areas in
which I have to concentrate, for example, how to stabilizer good brand image in the market.
According to the Mandrake hotel, they are giving ongoing learning program that will help me in
6

in improving the capability is and also reducing the deficiencies that is necessary in order to play
the job role of hotel supervisor effectively.
P4.
In order to create and improve the different learning abilities, it is said that sufficient
number of speculations and approaches helps the individual to get personal and professional
development. With the effective speculation the individual can improve their capabilities and
aptitude that will leads to gain the methodical way. There are certain learning theories which are
explained as follows:
Learning theories:
Constructivism theories: it is the theory which is focuses on learning character is the
functioning and the method which should be considered by the each individual on every day
basis within the organisation. It helps in analysing the sufficient quantities of things that help the
individual to improve their general learning process by which they can get effectiveness in their
working.
Cognitivism learning theories: it is the another theory which is dependent on the
different interior and exterior technique that is considered by the individual and it is said that
different kinds of abilities and skills are incorporated with help in creating the critical thinking
abilities and effective information for the individual to perform in the job role.
Learning approaches:
VARK style: it refers to the the significant strategy which is incorporated with the various
approaches that help the people to learn different learning style and guaranteed the best and most
appropriate style for them. By having different procedures like brought media per sewing energy
and composition an individual can do the survey that help them to get the information and
comprehension which improved the individual in an appropriate manner.
Kolb’ learning cycle: another basic learning strategy arises with the different stages that
says that experiencing a new and effective learning is important 2nd stage is concerned with the
procession in which the student can understand the The irregularity of learning that make the
classes and debate which is required in the the certain stage. The last stage is important in order
to get the best idea and advancement. Learning approach help in experiencing new technique that
is based on the past experience of the student.
7

As per the above discussion it is said that every one of these theories and learning help in
enhancing the capabilities and information of the individual and the organisation by which they
can effectively work in their given field. Additional fundamental point or explanation for this is
to enhance the individual abilities that help in performing individual and undertaking allocated
by their director of the Mandrake hotel.
TASK 3
P5.
Personal development plan it is concerned with the individual in order to improve their skills
and abilities within the set time frame that opens the door for getting future enhancement in the
commercial centres of the corporate organisation. Framing of individual and expert improvement
plan help in in answering and upgrading the general information and aptitude that helps me in
understanding the dynamics situations and the successful advancement plan will also help me in
overcoming the weakness and resultant and positive outcome.
Personal as well as Professional Development Plan:
Skills Measurable Activities needs to be
performed
Resources Attainable
Goals
Time
period
Confidence
Level
It is defined as
the the conduct
of the inherent
threat of the
individual that
is needed in
order to to work
in the the
different
situation by
which an
individual
successfully
cope up with
Take normal input
from significant
athority which built a
degree of certainty
among the employees
of the individual.
Effective making
of relational
aptitude with the
help of learning
process so that
certainly it in the
workplace can be
expanded.
By enhancing
the certainty
level I can
achieve
different open
door present at
my work
environment in
order to get
effectiveness.
By which I can
able to perform
successfully.
3-5
month
8

the issues and
complex
circumstances.
Budgetary
control
Need to give
best of various
worthless so
that they can
understand that
job then play
out the capacity
in concerning
budgetary plans
Going to different
classes and doing
some quotes help me
in improving general
information about
how to setup and
spent the best in a
suitable manner.
By having
different ongoing
progressive
meeting so that of
going learning in
general
performance and
also conduct will
help the
individual in
getting in the
enhancement.
Having
effective
number of
gathering it
turn out to be
anything but
difficult to
understand the
different
resources like
capital
budgetary plans
and many
more.
20-40
days
Problem
solving skills
Making
reasonable
sitting and
gathering
organisations
with issues and
questions so
that the
individual can
handle the
critical
circumstances
and tackle the
The individual
collaborate more with
the gathering so that
the can analyse the
specific problem and
find the ways in order
to deal with the
different issues within
the set time frame.
Necessary to
make the specific
separate structure
with the goals so
that emerging
issues in the
association can
be e effectively
settle without any
major problem.
As per this, the
flexible targets
for example,
unpredictable
troublesome
and different
basic issues at
the time.
On
regular
basis
9

various issues
effectively.
TASK 4
P6.
Hotel supervisor is characterized as the important job role in the business organisation who is
having the certain roles and responsibilities and have the obligation to be successful and an
appropriate manner. In this way, it is said that selecting an individual for the job role of senior
supervisor as it is the the position in The Mandrake hotel to set different kinds of work and duties
with their set goals so that they can have the hierarchical objectives and targets in an appropriate
manner by which the individual can achieve their set targets in the set time.
Along with the different job roles of the individual, it is said that a meeting will be scripted
for the the hiring of hotel supervisor post taken by the human resource manager in order to fill
the vacant post of hotel supervisor in Mandrake hotel. The conversation is is given below:
INTERVIEW
Interviewee: Good Morning sir.
Interviewer: Good Morning, Please take you seat.
Interviewee: thank you sir.
Interviewer: Okay, shall we start the interview?
Interviewee: Sure sir.
Interviewer: so based on your curricular vitae, what are the skills and abilities required for the
hotel supervisor according to your respective.
Interviewee: according to my view point, hotel supervisor in the world who are the different
departments and assign different duties and responsibilities in order to complete them in an
appropriate manner so that the individual cannot have the exact and the right data.
Interviewer: well, according to the following enquiry what to your activity and how will you
with the customers so that they can return to your brand.
Interviewee: immediately, the prime processes that will help main in performing such task and
the issues look by them while taking administration from our association. I would give the
10

security that is needed and that determine the various issues that are faced by the customers so
that they can loyal to their brand.
Interviewer: okay, thank you for interview.
Interviewee: thank you sir and hoping the positive response and call from your side.
P7.
After conducting the meeting at The endpoint it is analysed that there are some key
destination and target which must be respected by the individual in an appropriate manner. There
are qualities and disadvantage related with the meeting procedure that could be considered by the
individual by which can without much of the sketch improve their general execution and
truthfulness. Strength and weakness of the individual is explained as follows:
Strengths:
 Precision: it is important for the individual for directing gathering results in required
answers within the premises. Along with this, it will not leave best agent of talking
abilities. It will help the individual to perform their job role in a creative manner and also
get the effectiveness by taking all the necessary abilities. The consideration help the
individual to get effective results in their future career.
 Spontaneity: it is fundamental quality which states that the individual can analyse the
data and information without much stretch and also it is said that with the help of clear
assistance exact and real answers can be get from the interviewee, which helps in to the
best reason for hiring the candidate for the job position of hotel supervisor.
Weaknesses:
 Time Consuming: interview is the time consuming process which influence the channel
execution of the meeting and it is recognised that inspecting the general ability is the
information of the individual is important and explain parcels of time so that it is difficult
to choose the best candidate in the interview process.
 Lengthy: another weakness is the general procedure is the lengthy process which
includes each time it is not important that interview can understand and evaluate the exact
11

attribute of the interviewee by which cannot hire the individual that can be perfect for the
specific job role.
CONCLUSION
It is analysed from the above discussion that ongoing proficient improvement help in gaining
the effectiveness for both the employee and the employer too. There are various skills and
abilities required for the individual to meet the target and achievements within the organisation
that are client support attitude, relational abilities, innovation aptitude and many more. So it is
important you have the successful individual and order to fulfill the baton job of hotel supervisor
at the appropriate strategies and abilities. Moreover, development plan is created in order to
improve and and also conduct the interview session in order to analyse the strength and
weakness of the individual.
12