Report: Professional Identity and Practices at Marriott International

This report provides a detailed analysis of professional identity and practices within Marriott International, a multinational hospitality company. It begins with an introduction to Marriott International, highlighting its mission and services. The report then explores the key benefits of ongoing professional and personal development, emphasizing its importance for career growth and adaptability. It investigates the skills and competencies expected of HR assistants within the organization, including teamwork, performance management, and employee relations. The author evaluates their own abilities and skills using SWOT analysis and Belbin team role theory, identifying strengths, weaknesses, opportunities, and threats, as well as preferred team roles. The report reviews various learning theories, such as behaviorism and constructivism, and their application to personal and professional development. It critically evaluates the skills and competencies necessary for success, particularly communication and teamwork. The report also includes a professional development plan and a reflection on an interview process at Marriott International, offering insights into the practical application of the concepts discussed. The conclusion summarizes the key findings and emphasizes the importance of continuous development.

Professional identity and
practices.

INTRODUCTION
Professional identity is one of the best self sensed with relation to profession and to
membership of that. This created with one beliefs as well as attitude with those individuals refers
themselves in their current and professional life. The present report is based on “Marriott
international” which is an American multinational hospitality sector. The report will examine
key benefits of on going profession and personal development as well as investigate skills and
competencies within the selected organization which are related with a managerial position. This
will also asses own abilities, skills by using SWOT analysis as well as identification of their
characteristics by applying Belbin team role theory. This will review a range of learning theory
for personal as well as professional development and critically evaluate own skills. This produce
by professional development plan and showing strength and weakness at the time of interview
process.
MAIN BODY
PART 1
An introduction of “Marriott international hotel”.
Marriott international is an American multinational hospitality sector company which
manage various hotels and lodging related services. The hotel management is provide various
best and effective services to their customers which are helps to attracted more customer towards
business. The company have 176000 employees with 6096 number of location at different
places. They are deals in hotels and resorts as well as now day’s deals in travel services to its
customers. The mission of hotel is to enhance lives of our customer by enabling and creating
unsurpassed vacation and enjoyable experiences.
Key benefits of ongoing profession.
The on going profession or personal development is necessary and important for own
future growth. That creates various effectiveness which helps to create better and successful
growth in the future. It gives a greater employability in order to grow with number of employees
who are not only seeks high skilled as well as for better ongoing learning (Darling-Hammond,
Hyler and Gardner, 2017). On going learning and development helps to increase employment
opportunity for each and every employee at work place. Those are creates more effectiveness for
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business and for its growth factors. Benefits with personal and on going profession development
are as follows:
 This helps to increase chances of higher salary and promotion at workplace.
 This creates more benefits for increase adaptability and flexibility through those
employees is able to don each working in proper manner.
 This gives personal and professional satisfaction as well as increase values in the market
place.
 The HR assistant position is very effective which is helpful for personal as well as
professional development. They are provided and organize training and development
session for employees and manager who are required proper training for giving the best
performance at workplace.
 This will also beneficial for tracking and checking applicants and hiring.
Those are the benefits from the ongoing profession and personal development (Franke, Carpenter
and Battey, 2017). Those are helps to improve development in order to achieve goals of future at
ideal working place.
Investigation of professional employer expectations.
At the workplace employer are expects such skills in their employees against of their
payments. As per that, employer of Marriott hotel is also expects some skills in their HR
assistances. Those skills are as follows:
Team work and collaboration:
Team working and p[roper collaboration is very important and effective skill which are
expects by employer in their employees as a HR assistance. The HR team is highly responsible
for managing entire team and its members in the effective manner. This creates more
effectiveness at workplace.
Performance management:
This is second most important skill which is expects by employer in their employee at
workplace (Holland and Leslie, 2017). This defines how company is involving its employee in
improving effectiveness towards accomplishing company goals as per company.
Employee relation:
Employee relation is another foremost skill which employer expects in their employees and
At that time of work. Employer expected from employees to identify and resolve employee
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concerns as per requirement. Through that they are able to develop and create satisfying working
environment for employees. For the HR executive have to build and create strong and friendly
environment in relations to company which are very important at Marriott international hotel.
Those are important skills which are expects by employer of Marriott hotel in their
employees as an Hr assistant.
Evaluation of own ability and skills.
In order to evaluate own skills and ability at workplace here is select SWOT analysis for
self analysis and Belbin team role building theory for build self for team in proper and effective
manner. Those are as follows:
Strength Weakness
 Communication (written and oral)
 Identification and allocation of
resources
 Building effective as well as strong
relationship with others(Kennedy,
2016)
 Other strength is to giving motivation
to others.
 Best employees and team building at
workplace.
 Lack of Time management
 Professional standard
 Knowledge of other languages
 Lack of critical thinking
 Weakness of taking decision-making.
Opportunities Threats
 Improve knowledge of hospitality
management and operations.
 Opportunity to get information about
resource management.
 Increase level of confidences and
leadership.
 Create chances for managing resource
and team building.
 Lack of confidences
 Make wrong perception of work
 Make changes in policies
 Threat from more use of technology
In order to build role of team here is use Belbin team role development theory are as follows:
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 Resources investigator: the main characteristic is to find the idea to bring team together.
This helps explore opportunity and develops contacts (Webb, 2017). Team worker: characteristic in employee as a team worker is to identify work and its
required and complete it on behalf of team. Coordinator: As an Hr assistant employee demand to make focus on objectives which are
related to team for completing work in proper manner. Plant: employee have to tend to be creative and good for solving problems in proper
manner. Monitor evaluator: employer seeks in their employee to monitor properly for making
imperial judgements as per requirement (Pappas and Bregoli, 2016). Specialist: as an HR assistant, employee has to a specialist brought depth knowledge and
information of a key area to team management in proper manner. Shaper: employee has a good shaper role that is provide the important drive to ensure
that team keeps moving for work. Implementer: employee has a proper and effective characteristic to plan a workable
strategy and carry out as efficiently as possible.
 Complete finisher: is a good characteristic which has to be in employee because they
polish the work error and make it is in proper manner.
Learning theories as well as approaches for developing personal and professional.
Here is select two learning theories ad approaches which are help to learn knowledge and skills
for personal and professional development. Those are as follows:
Behaviourism
This theory is the best and effective which reflect proper behaviour of employee for personal
and professional development at workplace. This learning process occurs with the small number
of employees (Pihl-Thingvad, 2015). Thus, association which leads to the proper change in
behaviour of Marriott employees. In this learning process is based on objectives which are
change in behaviour of employee. This characterized as learning by making some changes in
existing behaviour of employees. In that case employees of Marriott learn through existing
environment and workplace of company and also from new employee. Through that employees
are learn better and in effective manner.
Constructivism
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This theory is based on experiences of individuals and internal knowledge. As per this
theory, employer of Marriott is construct knowledge and sets different experience for employees
to getting knowledge in effective manner. It is unique and best way of learning. This is believes
in learners provide new and effective ideas or concepts to employees which are based on
knowledge and effective experience. That are helps to employee for getting ready to face ecah
and every problem within the company (Wearing, Benson and McGehee, 2016). This includes
various case studies, research projects which are based on problem based learning and
collaboration learning or group work.
Critical evaluation of skills and competencies.
As per the view of (Tan, Van der Molen and Schmidt, 2017) communication skill is best to
become a successful in organization by performing proper and effective tasks at working place.
This creates various learning and helps to share proper information to others by using excellent
communication skill. This helps to meet expectation of employers as an HR assistant. On the
other side (Vellas, 2016) stated that, team worker and collaboration is another skill which is
more important and effective for employee to having in themselves for proper team management.
This skill is help to make proper trust on employees and team works.
Conclusion
From the above section it had been concluded that the ongoing profession ahs creates
various benefits for employee in order to gain better experience. There has various skills and
abilities which are seek by employer in their employees for working in better manner. SWOT
and Belbin team role theory are help to build best skills and characteristic by knowing their own
skills and ability in proper and effective manner. Behaviourism and contrastive learning theory
and approaches have helps to build knowledge and skills of employee.
PART 2
Professional development plan.
For improve skills and ability in proper manner here is developing professional development
plan. This helps to for same in effective manner are as follows:
Skills Activities Time to be taken Feedback
Decision making Read case study and
Take decision and
5 months Take decisions in
absences of manager
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collect reviews from
other team members
for making best
decision.
as well as seniors,
discuss with seniors
about those problem
with telephone.
Time management Planning for tasks
allocation and uses of
resource by team
members
2 months Complete event on
time by making
proper schedule and
feedback from
seniors.
Communication Improve interaction
and discussed with
staff.
3 months Build confident level.
Using different
language for
conveying
information about
product and services
to international client.
Job interview.
Here is include some findings from interview process which done at Marriott international
hotel as an HR assistant.
Interviewer: Tell me something about yourself?
Interviewee: good morning.. My name is John. I have done my studies and master in HR field. I
have knowledge of HR software because i have little experience in that how to use this in
company.
Interviewer: What are your strength and weakness?
Interviewee: I have good communication skill and i am able to build good relations with other
those are my strength. My improvement area is time management and fewer knowledge of other
language.
Interviewer: Do you able to manage HR calendar or budget?
Interviewee: Yes, I am able to manage those in effective manner.
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Critical reflection of interview process.
Interview is best part of my life which gives me best and effective experience. I was going
for HR executive interview at Marriott which is my dream company. Now I share my interview
experience with my senior at old company. I reached at hotel and reception people tells me wait
for your turn and after some called me for interview. I was very nervous when Hr or other senior
person taking interview. They are asked me about my self that is the first question and I
explained that to manager. The manager and senior who was taking my interview has the good
behaviour and have great knowledge or information about work. They had been helped me out
for aptitude test and make easier interview process by making friendly environment but asked
very hard question. That interview had creates a great experience of my life.
Conclusion.
From the above section it had been concluded that the personal and professional
development has helped to develop me for build skills on the time. The section has also covered
an interview process and reflection of interview process.
CONCLUSION
Above study, it had been summing up the professional development and identification
has important and effective for growth at company. This helped to build skills and knowledge
which are helpful for future growth. The report had been covered a benefits of ongoing
profession for employees. This has also included that various skills which has expected by
employer ion employees. This has covered two learning theories which helped to build
knowledge and skills of employees as well as produce by professional development plan for
building best knowledge for post. This has critically reflects on interview process which had
been done at hotel with senior manager of hotel for post.
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REFERENCES
Books and journals
Darling-Hammond, L., Hyler, M. E. and Gardner, M., 2017. Effective teacher professional
development.
Franke, M. L., Carpenter, T. P. and Battey, D., 2017. Content matters: Algebraic reasoning in
teacher professional development. In Algebra in the early grades (pp. 333-360).
Routledge.
Holland, J. and Leslie, D., 2017. Tour Operators and Operations: Development, Management
and Responsibility. CABI.
Kennedy, M. M., 2016. How does professional development improve teaching?. Review of
educational research. 86(4). pp.945-980.
Pappas, N. and Bregoli, I. Eds., 2016. Global dynamics in travel, tourism, and hospitality. IGI
global.
Pihl-Thingvad, S., 2015. Professional ideals and daily practice in journalism. Journalism. 16(3).
pp.392-411.
Tan, C. P., Van der Molen, H. T. and Schmidt, H.G., 2017. A measure of professional identity
development for professional education. Studies in Higher Education. 42(8). pp.1504-
1519.
Vellas, F., 2016. The international marketing of travel and tourism: A strategic approach.
Macmillan International Higher Education.
Wearing, S. L., Benson, A. M. and McGehee, N., 2016. Volunteer tourism and travel
volunteering. In The Palgrave Handbook of Volunteering, Civic Participation, and
Nonprofit Associations (pp. 275-289). Palgrave Macmillan, London.
Webb, S. A. ed., 2017. Professional identity and social work. Taylor & Francis.
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