Professional Identity and Practice: Dorchester Hotel Report

This report delves into the multifaceted aspects of professional identity and practice, using The Dorchester Hotel as a case study. It explores continuous professional development strategies, emphasizing the importance of brand image and essential workplace skills, including effective communication and team roles based on the Belbin model. The report examines various self-assessment approaches, such as SWOT analysis, and compares job criteria with required personal and professional qualities. It also covers learning and development approaches, including the Gagne-Briggs model, and culminates in a detailed professional development plan, along with guidance on CV writing and interview preparation. The report aims to provide a comprehensive overview of the skills and strategies needed for career advancement, particularly for a role like Operations Manager.

PROFESSIONAL
IDENTITY AND
PRACTICE

Contents
INTRODUCTION.......................................................................................................................................3
MAIN BODY..............................................................................................................................................3
Continuous professional development.....................................................................................................3
Standards and expectations in terms of professionalism..........................................................................4
Importance of brand image in market......................................................................................................4
Skills which are required in workplace....................................................................................................4
Various Self-Assessment approaches and techniques..............................................................................6
Team roles of Belbin model....................................................................................................................7
Job criteria and required personal and professional qualities are compared.............................................7
Various learning and development approaches........................................................................................7
Professional Development Plan...............................................................................................................8
CV Writing for the Job..........................................................................................................................10
Preparation for the Interview Process....................................................................................................12
CONCLUSION.........................................................................................................................................12
REFERENCES..........................................................................................................................................13

INTRODUCTION
Professionalism seems to be the process by which a person achieves dynamic changes in regard
to those things that contribute to the growth of competence in a more ordered manner. Such
growth leads to the acquisition of knowledge, which in turn leads to the creation of advantages
and desire inside a human. Different methods are changed as a result of such practises, allowing
an individual to grow expertise and training. In just this way, competence allows for more
effective evolution of all sorts. Competence was also established as a result of a person's
adequate experience and expertise. The Dorchester is the name of the hotel featured throughout
this document. This file is organized around a career advancement plan, academic background,
and interpersonal capacity building. Finally, numerous topics depending on the job title and CV
are discussed.
MAIN BODY
Continuous professional development
Continuing professional development is a technique that allows a group's progress to be done in
a somewhat more coordinated manner. One such strategy has aided in the creation of a company
that is able to achieve long-term success. This is beneficial in conducting a much more
comprehensive study and tracking of the hotel's operations. The Dorchester Hotel has benefited
from these growth, which has helped in the emergence of experience and competencies in an
even more organized way. It enhanced the employee retention of its personnel. It seeks to help
the hotel accomplish its goals in a more organized manner. Continued professional growth
contributes to increased profitability creation by improving financial prosperity inside a property
like The Dorchester. The COVID 19 situation certainly hampered the advancement of the hotel
industry; however The Dorchester was capable of sustaining consumer experience by combining
prior reservation options towards its customers. Therefore it implemented a competitive method
that allowed the hotel's operating margin to remain stable. Through all of this, hotel employees
can be motivated to engage on such an online platform. A great deal of damage has indeed been
experienced as a result of the outbreak, throughout the terms of bad market price, which has had
a significant impact on hotel industry. Numerous types of social enlightening programmes are
established as a result of its unique technique, allowing the hotels' reputation to stabilize in this

outbreak condition as well. As a result, The Dorchester hotel requires the usage of a system
development system in order for the hotel's growth to be more efficient.
Standards and expectations in terms of professionalism
Competence requirements It are indeed referred simply codes of ethics, and then they are
employed by hotels to transform the way their workers operate in a somewhat more organized
and systematic way. The rule of behavior contributes towards more systematic improvement in
morals. These would be regulated by legislation and laws enacted by The Dorchester Hotel in
order to keep a proper organizational culture inside an establishment. This aids in moral choice
inside the hotel and assists in accomplishing tasks only within timeframe limits set for them. This
contains a wide scope of topics relating to The Dorchester Hotel, that has raised its requirements
with better hiring practices. When performing its duties, it promotes employee performance. It
improves the working environment by providing many areas including improved efficiency.
Integrity aids hotels such as The Dorchester in enhancing job satisfaction during operating for
them. As a result, the hotel develops unique ideas that help the business get back on the right
path. Numerous regulatory aspects are covered within the standards of conduct, allowing The
Dorchester hotel to preserve their workers informed and retain customer loyalty.
Importance of brand image in market
Advertising is among the most important features that has aided throughout the expansion of
hotels inside the industry. This has aided in increasing the hotel's reputation and bringing its
business to the attention of its clients. These have aided consumers in getting a sense of the
company's brand. This has aided in the development of the Dorchester Hotel, as well as the
foundation's reputation and respect. This helped to establish a hotel's image throughout the
marketplace.
Skills which are required in workplace
Effective communication is one that has assisted in increasing the flow of knowledge within an
organization by enhancing overall manufacturing processes. Communication is key in this
situation in order to improve the knowledge circulation process. To do so, Tuckmen's method
was established, which was developed by Bruce Tuckman, an educational psychologist, and
discovered a five-stage design process which most companies follow in becoming strong.

Different aspects were described in all this, including forming, storming, norming, performing,
and adjourning, as mentioned:
The whole phase includes an approach that contains control all aspects, that aids in the
development of more effective managers. It causes an employee's motivation to improve in
regard to their employment. By excellent guidance, it aids in instilling in the group a greater
sense of commitment to the organization.
During that level, many types of important moments are formed, resulting in increased
collaboration among members of the team. This fosters a competitive spirit among The
Dorchester hotel's staff, resulting in a decrease in useless time in the workplace.
When the group can get through the storming stage and resolve the issue, unity will emerge. This
leads to the formation of consensus, which is then used by leaders to priorities particular roles,
allowing tasks to be completed efficiently.
This phase involves the creation of a variety of structures in order to successfully organize
production. This is amongst the most crucial steps in enhancing quality.
During the adjourning stage, any variety of objectives is met, with a focus on providing the work
its final form. However at point, teammates could continue back their job and await advice from
experts who have consumed it.
The strategy develops interpersonal skills by separating the task into successive stages, that
improves teamwork by establishing peace and order. This contributes to completing tasks in a
more organized format.
Because I am applying for the position as Operations Manager, I must demonstrate
professionalism and ensure that project is finished in a somewhat more orderly manner.
Therefore, with addition to making progress via competence feasible, interaction must be
provided inside the group, allowing for better ordered production of different types of processes.
It has aided in the knowledge of hotel processes, allowing for better collaboration by allowing
work to be done in an even more structured manner within the hotel. This is where cooperation is
established.

Various Self-Assessment approaches and techniques
This would be the method of producing a person evaluates themselves in order to create all
perspectives linked to helping an organization possesses in a somewhat more ordered manner.
Below it, a SWOT analysis has been performed, which allows for an even more thorough
examination of strengths, weaknesses, threats, and opportunities. Individuals are able to develop
themselves in a more efficient manner as a result of this. The following has indeed been
performed as a follow-up to a previous study:
Strength Weakness
 One among my strengths is my ability
to think creatively, that allows me to
produce unique ideas very efficiently.
 My advantage being that I have great
observation abilities, that aid in
obtaining a clearer and much more
efficient grasp of a specific subject.
 My lack of managerial skills has
enabled rapid transmission inside the
company or group I worked for quite
challenging.
 Mine leadership qualities are also
lacking, resulting in delayed
performances.
Opportunities Threats
 Therefore, as just a result of my
thinking abilities, fresh ideas are
generated in a much more ordered
manner, increasing my work
performance.
 I was able to build this opportunity as a
result of my powers of observation that
assisted me in making better decisions
for the hotel's development.
 Other concern that I have is poor
communication abilities, who had
caused numerous critical information to
be ineffectively shared, potentially
delaying the fulfilment of activities
inside a business.
 The much more serious threat being
mine flaw that leaves me unsuitable for
such job I'd like to seek to. My
character is also influenced by the
flaws.

Team roles of Belbin model
With order to improve the efficiency of team building, Belbin team roles have been used to
improve cooperation throughout hospitality management. This covers tasks such as planning,
monitoring, evaluating, and coordinating. There have been four primary responsibilities that help
a group arrange its task more effectively. Because I'm looking for the position of Operations
Manager, such responsibilities will assist me to in fostering teamwork in a somewhat more
organized manner. Management has aided in the organization and completion of many tasks with
consistency. Other key feature that has been employed to generate better growth inside the group
is monitoring. Throughout this case, collaboration is essential, that allows the team to perform
tasks in a far more suitable alternative, resulting in improved outcomes in case of task
completion.
Job criteria and required personal and professional qualities are compared
Throughout regularly to secure that perhaps a thorough understanding of its applicant is created,
the job analysis demands both knowledge and skills to still be stated. It assists employers in
determining whether and not even an applicant is suitable for the post. In addition, these abilities
help applicants understand their influence in a somewhat more orderly manner. This fascinates
employers although it demonstrates the candidate's multitasking abilities. These talents
demonstrate the candidate's curiosity, allowing for skills training.
Various learning and development approaches
These will be the ways which aid in ensuring that learning takes place consistently also with aid
of professional growth. This following is an example of a technique that aids in the growth of
education:
The Gagne-Briggs structure is a combination of concept which outlines how to make education
grow in terms of learning and material selection. There have been 3 parts in this approach which
are handled including setting objectives, sequencing, and outside experiences that enable
knowledge. This had aided in the facilitation of mentoring and coaching through its efficacy in
surroundings.
This covers a variety of systems depends upon on material necessary, and it aids in achieving
objectives with expected results in a much more efficient way. A facilitator's mission is to assist

education by focusing on making items easier and more effective to understand. This concept
also discusses educational tactics that contributes to the emergence of targets, timing, and the
establishment of exterior teaching strategies, each of which end in an accurate result.
Establishing results by achieving endpoint goals, which includes the development of teaching
methods as well as creativity. Because I need to take up the role of Operations Manager only At
Dorchester Hotels in London, I've decided to do so. This type of growth aids in the evolution of
new of talents through with a creative mode of teaching. This also makes me greater frequent in
terms of knowledge acquisition across many issues discussed in an even more efficient manner.
Then there's a SWOT analysis, which shows whether a person's development is consistent.
Professional Development Plan
Personal development strategy is a blueprint that enables the creation of activity by conducting a
thorough study of an individual’s job and allocating growth across career paths in a far more
organized manner. In addition, the personal growth plan is completed in reference to the
operations manager, as shown below:
Learning
Objective
Current
Proficiency
Target
Proficienc
y
Development
Opportunitie
s
Judging
criteria
Time
Scale
SMARTGOAL
S
Communicatio
n skills
I lacked
particular
competence
, which
causes
difficulty
when
speaking
and creates
hurdles to
knowledge
transfer.
I'm under
charge of
improving
talents by
putting
them
towards a
more
organised
format.
Only through
hearing to
podcasts and
watching
documentarie
s may such
abilities be
strengthened.
Improvement
s in
interaction
have been
assessed,
resulting in
much more
organised
responses.
3
month
s
Specific goals
are beneficial
to me during as
they support
me in obtaining
career
assistance in
respect to
effective
communication
within a timely
manner.

Problem
solving skills
I have poor
problem-
solving
skills,
which leave
my
problem-
solving
abilities
poor and
ineffective.
I'm
responsibl
e for
improving
these
abilities so
that I can
make
better
decisions
in a much
more
effective
fashion.
The talent
improves as a
result of
watching
literature
about
mentally and
physically
wellness.
My progress
is judged by
participating
in resolving
conflict
seminars and
studying
about stress
management.
6
month
s
Specific goals
lead to me
deciding upon
these methods
that will assist
me in
developing the
necessary
measures to
create dispute
resolution most
successful.
IT skills I possess a
limited IT
ability that
limit my
capacity to
aid others
and
prevents
data
acquisition.
It has an
effect on
my overall
success as
well.
I need to
enhance
such
talents in
order to
decrease
on the
amount of
time I
spend
assisting
others. By
addition,
cutting-
edge tools
have
already
It can be
enhanced
with the help
of raising the
level.
Managers
and
supervisors at
the highest
levels of the
organisation
have made
comments.
12
month
s
SMART goals
aid in the
development of
applicability
inside work
schedules.
Letting such
abilities
develop in such
a short amount
of time.

been
deployed
to enable
assistance
feasible.
Because I am considering for the position of Operations, my strategy has aided me in analyzing
the underlying types of skills that I need to build in required to be deemed for the job.
Furthermore, the strategy has assisted me in gaining a better awareness of my poor talents that I
must improve in order to complete my choices in a more structured way.
CV Writing for the Job
JOB SPECIFICATION
Hotel: The Dorchester Hotels
Job title: Operations Manager
Qualification:- Hotel management
Essential Criteria:
• In the operations department, effective communication mechanisms are required to
ensure that process is carried out in the most organized manner.
• Must improve the effectiveness of the operational department's activities.
• Should have a thorough understanding of managerial concepts and laws.
• Must be capable of growing in terms of handling complicated situations more
effectively.
Desirable Criteria:
 2 years of experience
 Excellent communicational skill
CURRICULUM VITAE

Curriculum Vitae
Name: - Bob Marley
Address: - 22nd street, East-side lane, London
Phone No: - 14200517
Career objective: To enable me to seek a job and create opportunities for me to employ my
newly acquired abilities.
Educational Qualification: -
 BBA
 MBA
Experience: 2 year working experience in event firm.
Declaration:
I hereby swear that each of the preceding data is correct to the best of my knowledge.
Date:
Place:
Preparation for the Interview Process
This interview procedure is simple and efficient, allowing candidates to prepare for the position
for which they have qualified. In an interviewing, a multiple method is used, which is as follows:
First stage: The history of the hotel organization in which the applicant is to be submitted is
known in order to ensure that the correct post is filled.
Second stage: During that point, all aspects of the work must be examined, as well as knowledge
on the talents necessary.
Third stage: During that point, a person facilitates accountability by checking their confidence.
JOB DESCRIPTION
Organisation: The Dorchester Hotels
Department: Operations
Job Title: - Operations Manager

Job location: London
Job summary
The organization is looking for a suitable individual that possesses the necessary abilities and
understanding of hospitality management techniques as well as the ability to manage personnel.
Role: -
• Making decisions about goals and procedures for carrying out operations
• Organize training opportunities based on the needs of the staff.
• Ensure that your practises are ethical.
• Every laws pertaining to organizational activities are followed.
CONCLUSION
Conclusions concerning personal competence and practices can be drawn according to the above
file, allowing for better organized growth. Such person experiences his or her abilities to grow.
Additionally covered in the report is personally and professionally growth, that aids in the
successful development of individuals. The person's SWOT analysis has been done, that leads to
increased effectiveness in personal growth. Finally, the interviewing procedures and skill
requirements were completed in a much more effective way.

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